Guest DEFENDER01 Posted August 24, 2008 Posted August 24, 2008 Hi all just a question for a friend of mine he was installing service pack three when Avast anti virus found something allow or not allow he denied it and since then is unable to get on the internet. i told him to try a roll back which he is now doing and i am waiting for a reply. wondered if anyone on here has had a similar problem. Regards. -- DEFENDER01
Guest Alias Posted August 24, 2008 Posted August 24, 2008 Re: Service pack and antivirus problem. DEFENDER01 wrote: > Hi all > just a question for a friend of mine he was installing service pack > three when Avast anti virus found something allow or not allow he > denied it and since then is unable to get on the internet. > i told him to try a roll back which he is now doing and i am waiting > for a reply. > > wondered if anyone on here has had a similar problem. > Regards. > > > > Avast and any real time malware scanners should be disabled or uninstalled before proceeding with the SP3 install. Alias
Guest DEFENDER01 Posted August 24, 2008 Posted August 24, 2008 Re: Service pack and antivirus problem. 'Alias[_21_ Wrote: > ;3173784']DEFENDER01 wrote:- > Hi all > just a question for a friend of mine he was installing service pack > three when Avast anti virus found something allow or not allow he > denied it and since then is unable to get on the internet. > i told him to try a roll back which he is now doing and i am waiting > for a reply. > > wondered if anyone on here has had a similar problem. > Regards. > > > > - > > Avast and any real time malware scanners should be disabled or > uninstalled before proceeding with the SP3 install. > > Alias Thanks for your reply. i did the install of SP3 myself on three PCs with no problems at that time i was running A V G anti virus. i now have Avast installed and it seems to be running very well alongside online armor. again many thanks for your advice which i will pass on. -- DEFENDER01
Guest PA Bear [MS MVP] Posted August 24, 2008 Posted August 24, 2008 Re: Service pack and antivirus problem. WinXP SP3 - Read all prerequisites for a successful installation http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx Steps to take before you install WinXP SP3 http://support.microsoft.com/kb/950717 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ DEFENDER01 wrote: > Hi all > just a question for a friend of mine he was installing service pack > three when Avast anti virus found something allow or not allow he > denied it and since then is unable to get on the internet. > i told him to try a roll back which he is now doing and i am waiting > for a reply. > > wondered if anyone on here has had a similar problem. > Regards.
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