Guest Alba Posted August 25, 2008 Posted August 25, 2008 Hi, I have window XP, recently I installed Norton 360 and then I installed perfect uninstall to remove one of the unwanted programs 'Kazaa media' which I wasn't able to remove from add/remove programs. After that I restarted the computer and the desktop, icons, everything is disapirad. I just see the first page with windows XP and mouse does not move, I can not do right click, I can not get task manager, i can do nothing. I tried to start the computer on save mode also and did not work. Could you please have any idea what to do on this case? Please help, thank you very much -- Alba
Guest peter Posted August 25, 2008 Posted August 25, 2008 Re: no desktop, no icons Can you do CTRL ALT DEL ? this would bring up task manager... peter -- DISCLAIMER: If you find a posting or message from me offensive, inappropriate, or disruptive, please ignore it. If you don't know how to ignore a posting, complain to me and I will be only too happy to demonstrate... ;-) "Alba" <Alba@discussions.microsoft.com> wrote in message news:BF109C41-066A-4CB7-AE0C-DF99D5AC9980@microsoft.com... > Hi, I have window XP, recently I installed Norton 360 and then I installed > perfect uninstall to remove one of the unwanted programs 'Kazaa media' > which > I wasn't able to remove from add/remove programs. After that I restarted > the > computer and the desktop, icons, everything is disapirad. I just see the > first page with windows XP and mouse does not move, I can not do right > click, > I can not get task manager, i can do nothing. I tried to start the > computer > on save mode also and did not work. > Could you please have any idea what to do on this case? Please help, > thank you very much > -- > Alba
Guest David H. Lipman Posted August 25, 2008 Posted August 25, 2008 Re: no desktop, no icons From: "peter" <peterk@nowhere.net> | Can you do CTRL ALT DEL ? this would bring up task manager... | peter And then go to File --> New Task (Run) and enter; explorer.exe -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
Guest bobbykid Posted August 25, 2008 Posted August 25, 2008 Re: no desktop, no icons Hi, I am actually having the same problem, although I can run task manager, and get to all my programs from there. I installed avg antivirus, and ran a scan, and it found a bunch of trojan viruses, which I think I may have accidently deleted one which is the program needed to display the desktop, start bar, clock, etc.. I was just wondering if anyone had any ideas as to what to do to bring the desktop back. -- bobbykid Posted via http://computerhelpforums.net Forum to USENET Gateway
Guest ju.c Posted August 25, 2008 Posted August 25, 2008 Re: no desktop, no icons Here are two tips: Tip #1 Desktop icons missing or disappeared http://www.online-tech-tips.com/computer-tips/desktop-icons-missing-or-disappeared/ Tip #2 Open the Registry Editor, Open the Run box and enter: regedit Go to this key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options] Expand: HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows NT CurrentVersion Image File Execution Options If you see "explorer.exe" as a subkey below, delete it. (Please report what worked or didn't) ju.c "Alba" <Alba@discussions.microsoft.com> wrote in message news:BF109C41-066A-4CB7-AE0C-DF99D5AC9980@microsoft.com... > Hi, I have window XP, recently I installed Norton 360 and then I installed > perfect uninstall to remove one of the unwanted programs 'Kazaa media' which > I wasn't able to remove from add/remove programs. After that I restarted the > computer and the desktop, icons, everything is disapirad. I just see the > first page with windows XP and mouse does not move, I can not do right click, > I can not get task manager, i can do nothing. I tried to start the computer > on save mode also and did not work. > Could you please have any idea what to do on this case? Please help, > thank you very much > -- > Alba
Guest bobbykid Posted August 26, 2008 Posted August 26, 2008 Re: no desktop, no icons thanks ju, I think the scannow tip will work fine for me, as it says there is a missing file, and all I need to do is insert my xp disk to correct it. The problem is that my computer came "preinstalled" with xp, and I was given no disk with it. Only a system recovery disk. So i guess I am going to have to save the files I really need to a flash, or disk, and just do the recovery and start from scratch. Before I do that though, was just wondering if there was any other way to go about fixing it. -- bobbykid Posted via http://computerhelpforums.net Forum to USENET Gateway
Guest Alba Posted August 27, 2008 Posted August 27, 2008 Re: no desktop, no icons Hi Peter, Thank you for your respond. No I cannot do anything, no right click, no ctrl+alt del. mouse does not move. When i turn on the computer it looks like is starting up as a normal and then it will stuck on first page when I just see only window xp. It is not on that page yet when you can chose to click on your account. I tried to start up on safe mode and happened the same thing Thanks, Alba -- Alba "David H. Lipman" wrote: > From: "peter" <peterk@nowhere.net> > > | Can you do CTRL ALT DEL ? this would bring up task manager... > > | peter > > And then go to File --> New Task (Run) > and enter; explorer.exe > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > > >
Guest Alba Posted August 27, 2008 Posted August 27, 2008 Re: no desktop, no icons -- Alba "Alba" wrote: > Hi Peter, > > Thank you for your respond. > No I cannot do anything, no right click, no ctrl+alt del. mouse does not move. > > When i turn on the computer it looks like is starting up as a normal and > then it will stuck on first page when I just see only window xp. It is not on > that page yet when you can chose to click on your account. I tried to start > up on safe mode and happened the same thing > > Thanks, Alba > > -- > Alba > > > "David H. Lipman" wrote: > > > From: "peter" <peterk@nowhere.net> > > > > | Can you do CTRL ALT DEL ? this would bring up task manager... > > > > | peter > > > > And then go to File --> New Task (Run) > > and enter; explorer.exe > > > > -- > > Dave > > http://www.claymania.com/removal-trojan-adware.html > > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > > > > > >
Guest JF Posted August 27, 2008 Posted August 27, 2008 Re: no desktop, no icons *Bonjour Alba * ! <news:BE0CDD65-2B33-43B3-95F8-3A6247F0DB19@microsoft.com> > Hi Peter, > Thank you for your respond. > No I cannot do anything, no right click, no ctrl+alt del. mouse does not > move. > When i turn on the computer it looks like is starting up as a normal and > then it will stuck on first page when I just see only window xp. It is not on > that page yet when you can chose to click on your account. I tried to start > up on safe mode and happened the same thing - Last known good configuration ? - Safe Mode with a command prompt ? http://support.microsoft.com/kb/304449 %systemroot%\system32\restore\rstrui.exe -- Regards, Jean-François
Guest Alba Posted August 27, 2008 Posted August 27, 2008 Re: no desktop, no icons I tried 'Last known good configuration’ and 'Safe Mode with a command prompt'. None of these worked. Happen the same thing. I'm just a curious to know the reason why that happens, what may cause that? Computer was working fine before this happened. it was slower and sometimes frozenes but it was working. Now it doesn't work at all. Please help. Any idea is really appreciated. Thanks, Alba -- Alba "JF" wrote: > *Bonjour Alba * ! > <news:BE0CDD65-2B33-43B3-95F8-3A6247F0DB19@microsoft.com> > > > Hi Peter, > > > Thank you for your respond. > > No I cannot do anything, no right click, no ctrl+alt del. mouse does not > > move. > > > When i turn on the computer it looks like is starting up as a normal and > > then it will stuck on first page when I just see only window xp. It is not on > > that page yet when you can chose to click on your account. I tried to start > > up on safe mode and happened the same thing > > - Last known good configuration ? > - Safe Mode with a command prompt ? > http://support.microsoft.com/kb/304449 > %systemroot%\system32\restore\rstrui.exe > > -- > Regards, Jean-François > > >
Guest David H. Lipman Posted August 27, 2008 Posted August 27, 2008 Re: no desktop, no icons From: "Alba" <Alba@discussions.microsoft.com> | I tried 'Last known good configuration’ and 'Safe Mode with a command | prompt'. None of these worked. Happen the same thing. I'm just a curious to | know the reason why that happens, what may cause that? Computer was working | fine before this happened. it was slower and sometimes frozenes but it was | working. Now it doesn't work at all. Please help. Any idea is really | appreciated. | Thanks, | Alba | -- | Alba Can you go into Safe Mode ? If yes, perform a restore from a previous restore point from when the PC was known to work. -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
Guest Alba Posted August 27, 2008 Posted August 27, 2008 Re: no desktop, no icons Hi Dave, How can I do that? These are the only options on Windows Advanced Menu Safe mode Safe mode with networking Safe mode with command prompt Enable Boot logging Enable VGA Mode Last known Good Configuration (your most recent setting that worked) Directory Services Restore Mode (Windows domain controls only) Debugging Mode Start windows normally Reboot Return to OS choices menu. I have tried already three first safe mode, the three last options and also the option last known configuration and it brings you on that page: Please select the operating system to start: Microsoft Windows XP Home Edition After I press enter and it goes to scan the desk and then it stuck on same page., I cannot do right click, no Ctrl+Alt Del. There is no icons, no desktop, no start bars How can i clean the Pc to get them back? Thanks Thanks -- Alba "David H. Lipman" wrote: > From: "Alba" <Alba@discussions.microsoft.com> > > | I tried 'Last known good configuration’ and 'Safe Mode with a command > | prompt'. None of these worked. Happen the same thing. I'm just a curious to > | know the reason why that happens, what may cause that? Computer was working > | fine before this happened. it was slower and sometimes frozenes but it was > | working. Now it doesn't work at all. Please help. Any idea is really > | appreciated. > | Thanks, > | Alba > > | -- > | Alba > > Can you go into Safe Mode ? > > If yes, perform a restore from a previous restore point from when the PC was known to > work. > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > > >
Guest David H. Lipman Posted August 28, 2008 Posted August 28, 2008 Re: no desktop, no icons From: "Alba" <Alba@discussions.microsoft.com> | Hi Dave, | How can I do that? | These are the only options on Windows Advanced Menu | Safe mode | Safe mode with networking | Safe mode with command prompt | Enable Boot logging | Enable VGA Mode | Last known Good Configuration (your most recent setting that worked) | Directory Services Restore Mode (Windows domain controls only) | Debugging Mode | Start windows normally | Reboot | Return to OS choices menu. | I have tried already three first safe mode, the three last options and also | the option last known configuration and it brings you on that page: | Please select the operating system to start: | Microsoft Windows XP Home Edition | After I press enter and it goes to scan the desk and then it stuck on same | page., | I cannot do right click, no Ctrl+Alt Del. There is no icons, no desktop, no | start bars | How can i clean the Pc to get them back? | Thanks | Thanks | -- | Alba So, if I understand you you can NOT go into Safe Mode without showing an empty desktop and you can not hit the key sequence 'Ctrl+Alt Del' You may consider your OS "hosed" and will require an OS reinstallation or repair installation. -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
Guest JF Posted August 28, 2008 Posted August 28, 2008 Re: no desktop, no icons *Bonjour Alba * ! <news:0C2B4F9D-2EA6-48DE-8672-5DDE329883BA@microsoft.com> > I tried 'Last known good configuration’ and 'Safe Mode with a command > prompt'. None of these worked. Happen the same thing. I'm just a curious to > know the reason why that happens, what may cause that? Computer was working > fine before this happened. it was slower and sometimes frozenes but it was > working. Now it doesn't work at all. Please help. Any idea is really > appreciated. > Thanks, > Alba Suggestions : 1/ CHKDSK /R Use the recovery Console and the command CHKDSK /R 2/ Recover the Registry With the Recovery Console you have access to the SVI and then you can get bach the hives from there. Explanations in french, but with a lot of pictures http://fspsa.free.fr/cdr-svi.htm Easier using a BARTPE or a Linux Live CD http://www.ubcd4win.com 3/ Repare Windows http://support.microsoft.com/kb/315341 I have seen every of these solutions working for this situation. Good luck. -- Regards, Jean-François
Guest JF Posted August 28, 2008 Posted August 28, 2008 Re: no desktop, no icons This case has been FIXED : http://groups.google.com/group/microsoft.public.windowsxp.basics/browse_frm/thread/187ec21915f38a0b -- Regards, Jean-François
Guest Gary S. Terhune Posted August 28, 2008 Posted August 28, 2008 Re: no desktop, no icons That's very impressive, JF. Pronounce the patient CURED!, like certain preachers do over a dying parishioner. Patient almost always dies. You're a weasel. I see your game. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "JF" <JF@-> wrote in message news:ebu6Y1MCJHA.4368@TK2MSFTNGP06.phx.gbl... > This case has been FIXED : > http://groups.google.com/group/microsoft.public.windowsxp.basics/browse_frm/thread/187ec21915f38a0b > > -- > Regards, Jean-François > >
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