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XP Pro Security Center Started & Stopped


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Guest Dale Gibble
Posted

I am unable to start the Security Center in XP pro. The message says that

it started and stopped. What could be interferring?

  • Replies 6
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  • Last Reply
Posted

Re: XP Pro Security Center Started & Stopped

 

Dale Gibble wrote:

> I am unable to start the Security Center in XP pro. The message says that

> it started and stopped. What could be interferring?

 

There's no way for us to know what could be interfering because you've told

us nothing about your computer. Quite a few security programs such as

Norton and McAfee have their own security centers and will disable the

Windows Security Center. This could be the reason. Or your computer could

be infected.

 

The First Question Of Troubleshooting: what changed between the time things

worked and the time they didn't?

 

The Second Question of Windows Troubleshooting: what is the malware/virus

status of the machine? If you think it is clean, what programs (and

versions) did you use to determine this?

 

Be sure the computer is clean:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

For more focused help, provide more details. See these links:

 

How to Post:

http://www.elephantboycomputers.com/page2.html#Usenet

http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

Guest PA Bear [MS MVP]
Posted

Re: XP Pro Security Center Started & Stopped

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

 

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Dale Gibble wrote:

> I am unable to start the Security Center in XP pro. The message says that

> it started and stopped. What could be interferring?

Guest Dale Gibble
Posted

Re: XP Pro Security Center Started & Stopped

 

I don't ever remember checking to see if the Security Center was working. I

just found out now that it was not and thought it odd. I think the machine

is clean of viruses and malware. I use Lavasoft, Adaware for malware and

Trend Micro Internet Security for viruses. There doesn't seem to be any

evidence of either.

 

"Malke" <malke@invalid.invalid> wrote in message

news:efUoRA5BJHA.3392@TK2MSFTNGP03.phx.gbl...

> Dale Gibble wrote:

>

>> I am unable to start the Security Center in XP pro. The message says

>> that

>> it started and stopped. What could be interferring?

>

> There's no way for us to know what could be interfering because you've

> told

> us nothing about your computer. Quite a few security programs such as

> Norton and McAfee have their own security centers and will disable the

> Windows Security Center. This could be the reason. Or your computer could

> be infected.

>

> The First Question Of Troubleshooting: what changed between the time

> things

> worked and the time they didn't?

>

> The Second Question of Windows Troubleshooting: what is the malware/virus

> status of the machine? If you think it is clean, what programs (and

> versions) did you use to determine this?

>

> Be sure the computer is clean:

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> For more focused help, provide more details. See these links:

>

> How to Post:

> http://www.elephantboycomputers.com/page2.html#Usenet

> http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a

> Question

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

Posted

Re: XP Pro Security Center Started & Stopped

 

Dale Gibble wrote:

> I don't ever remember checking to see if the Security Center was working.

> I

> just found out now that it was not and thought it odd. I think the

> machine

> is clean of viruses and malware. I use Lavasoft, Adaware for malware and

> Trend Micro Internet Security for viruses. There doesn't seem to be any

> evidence of either.

 

You're still not really answering the question. Does Trend Micro Internet

Security have its own security console?

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ

  • 3 weeks later...
Guest Dale Gibble
Posted

Re: XP Pro Security Center Started & Stopped

 

Yes, Trend Micro has its own security console. In other workstations, when

Trend Micro is installed, it registers in the Microsoft security center as

the virus scanner of record. I have never seen a conflict between Trend

and Microsoft.

 

"Malke" <malke@invalid.invalid> wrote in message

news:OEXd7z9BJHA.4368@TK2MSFTNGP06.phx.gbl...

> Dale Gibble wrote:

>

>> I don't ever remember checking to see if the Security Center was working.

>> I

>> just found out now that it was not and thought it odd. I think the

>> machine

>> is clean of viruses and malware. I use Lavasoft, Adaware for malware and

>> Trend Micro Internet Security for viruses. There doesn't seem to be any

>> evidence of either.

>

> You're still not really answering the question. Does Trend Micro Internet

> Security have its own security console?

>

> Malke

> --

> MS-MVP

> Elephant Boy Computers - Don't Panic!

> FAQ - http://www.elephantboycomputers.com/#FAQ

>

  • 5 weeks later...
Posted

Re: XP Pro Security Center Started & Stopped

 

Dale Gibble wrote:

> Yes, Trend Micro has its own security console. In other workstations,

> when Trend Micro is installed, it registers in the Microsoft security

> center as

> the virus scanner of record. I have never seen a conflict between Trend

> and Microsoft.

>

> "Malke" <malke@invalid.invalid> wrote in message

> news:OEXd7z9BJHA.4368@TK2MSFTNGP06.phx.gbl...

>> Dale Gibble wrote:

>>

>>> I don't ever remember checking to see if the Security Center was

>>> working. I

>>> just found out now that it was not and thought it odd. I think the

>>> machine

>>> is clean of viruses and malware. I use Lavasoft, Adaware for malware

>>> and

>>> Trend Micro Internet Security for viruses. There doesn't seem to be any

>>> evidence of either.

>>

>> You're still not really answering the question. Does Trend Micro Internet

>> Security have its own security console?

 

As best as I can recall of this rather elderly thread, the original question

was why XP's Security Center wasn't working. The answer is that Trend Micro

has its own Security Center which disables XP's Security Center. It isn't

that there is a "conflict" between XP and Trend Micro's software. Trend

Micro's software (and XP) is working as designed.

 

Malke

--

MS-MVP

Elephant Boy Computers - Don't Panic!

FAQ - http://www.elephantboycomputers.com/#FAQ


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