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16GB RAM only 8GB usable on Windows 10 x64

Guest Ahmed Mahmoud Hashem 12P1129

By Guest Ahmed Mahmoud Hashem 12P1129
in Operating Systems Help & Support

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Guest Ahmed Mahmoud Hashem 12P1129

Guest Ahmed Mahmoud Hashem 12P1129

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have 16GB of RAM installed on my computer, but only 8GB is usable. I am running Windows 10 x64. I have tried the following steps to fix this issue, but they have not worked:I have updated the BIOS to the latest version.I have tried reseating the RAM modules.I have tried using different RAM modules.I have tried run-MSConfigI am still not able to use all 16GB of RAM. Any suggestions?Thanks, [Ahmed Hashem]

 

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