windows update problem and now won't boot up

[Guest moletteuk]

I've got a problem since updating windows. Computer won't boot up properly at

all now.

 

Automatic updates was installing sp3. Mid-way through, computer restarted!?.

On restarting, a message came up saying that installation had been

interrupted and that it was attempting to restore to an earlier setting.

After this appeared to be complete, the pc restarted, asked for a password

(doesn't normally), then loaded my desktop wallpaper & then stopped

responding. Only the wallpaper loads up, and the mouse pointer moves, but

there are no icons or anything and it does not respond to control alt delete.

 

Any ideas please?

[Guest JS]

Re: windows update problem and now won't boot up

 

How to troubleshoot an unsuccessful installation of

Windows XP Service Pack 3:

http://support.microsoft.com/kb/950718/en-us

 

Free unlimited installation and compatibility support

(Via Email, Chat or Phone support)

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

Windows XP Service Pack 3 (SP3) Forum:

(Post your issues here)

http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17

 

JS

http://www.pagestart.com

 

 

"moletteuk" <moletteuk@discussions.microsoft.com> wrote in message

news:2FF39ECB-C159-4141-95E8-544D7518012C@microsoft.com...

> I've got a problem since updating windows. Computer won't boot up properly

> at

> all now.

>

> Automatic updates was installing sp3. Mid-way through, computer

> restarted!?.

> On restarting, a message came up saying that installation had been

> interrupted and that it was attempting to restore to an earlier setting.

> After this appeared to be complete, the pc restarted, asked for a password

> (doesn't normally), then loaded my desktop wallpaper & then stopped

> responding. Only the wallpaper loads up, and the mouse pointer moves, but

> there are no icons or anything and it does not respond to control alt

> delete.

>

> Any ideas please?

>

[Guest PA Bear [MS MVP]]

Re: windows update problem and now won't boot up

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

• US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

• CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

• UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

• AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

moletteuk wrote:

> I've got a problem since updating windows. Computer won't boot up properly

> at all now.

>

> Automatic updates was installing sp3. Mid-way through, computer

> restarted!?.

> On restarting, a message came up saying that installation had been

> interrupted and that it was attempting to restore to an earlier setting.

> After this appeared to be complete, the pc restarted, asked for a password

> (doesn't normally), then loaded my desktop wallpaper & then stopped

> responding. Only the wallpaper loads up, and the mouse pointer moves, but

> there are no icons or anything and it does not respond to control alt

> delete.

>

> Any ideas please?

[Guest moletteuk]

RE: windows update problem and now won't boot up

 

Thanks

[Guest PA Bear [MS MVP]]

Re: windows update problem and now won't boot up

 

YW

 

moletteuk wrote:

> Thanks