Guest barrowhill Posted August 26, 2008 Posted August 26, 2008 Globetrooting friend left me his Sony VAIO VGN-S4XP/B to look at. Original problem was virus infection obtained whislt in USA Whislt there he used an online "fixit" service (ctrlcentre ?) to help him remove virus but in doing so this "messed" up his laptop. I don't know full story but I received PC in condition whereby XP (Pro) would load with various windows open (CP etc) but no touchpad mouse nor USB port functionality. Also had great difficulty navigatiing with Keyboard to effect any repair. Friend had no software (recovery or otherwise) with him so bit stumped. Decided in the end to try and repair using my own copy of XP Pro No real issues; files deleted, files copied, configuration saved and initialised. This part of thr repair process was completed successfully. It was only when it came to the reboot that shortly after Windows XP screen appeared, that I received the BSOD and 0x7e error. No other technecial info (driver involved etc) given. This is now permanant feature so stuck Looked at options for this error and seem to come down to........... 1: Make sure that you have sufficient hard disk space, 2: Update the computer BIOS, 3: Disable or update device drivers, 4: Remove unsigned drivers, 5: Remove all third-party drivers Don't think I can do much about 3, 4 and 5 as can't advance to do so Don't believe it's BIOS problem (why would it be) As for disc space, the HDD is 100GB so ??. It has 3 partitions 1) 7154 MB/1778MB free; no drive letter allocated. 2) 28616MB/9113MB free C:/ Drive and 3) 59624MB/12509MB free D:/ Drive Is the free space on boot Drive C:/ enough for a repair ?? (it's not completing repair process so perhaps prime suspect) ??? I'd like to be able to repair somehow without resorting to a clean install. In this case I'd have to return to friend when he passes by in a weeks time (on route from Bahamas via Portugal) so he can use Sony's recovery CD - this will have all correct drivers for his laptop Any help in progressing this (if it can be progressed) would be appreciated.
Guest PA Bear [MS MVP] Posted August 27, 2008 Posted August 27, 2008 Re: Ox7E error on XP Repair > Decided in the end to try and repair using my own copy of XP Pro That's where you went wrong IMHO, especially since it's a Sony Notebook computer. > In this case I'd have to return to friend when he passes by in a weeks > time > (on route from Bahamas via Portugal) so he can use Sony's recovery CD - > this > will have all correct drivers for his laptop I'm afraid you're friend will have to sort this out for himself, using all of the Sony CDs (including the WinXP CD) to affect a complete Recovery install. -- ~PA Bear barrowhill wrote: > Globetrooting friend left me his Sony VAIO VGN-S4XP/B to look at. > Original problem was virus infection obtained whislt in USA > > Whislt there he used an online "fixit" service (ctrlcentre ?) to help him > remove virus but in doing so this "messed" up his laptop. I don't know > full story but I received PC in condition whereby XP (Pro) would load with > various windows open (CP etc) but no touchpad mouse nor USB port > functionality. > > Also had great difficulty navigatiing with Keyboard to effect any repair. > > Friend had no software (recovery or otherwise) with him so bit stumped. > Decided in the end to try and repair using my own copy of XP Pro > > No real issues; files deleted, files copied, configuration saved and > initialised. This part of thr repair process was completed successfully. > It was only when it came to the reboot that shortly after Windows XP > screen > appeared, that I received the BSOD and 0x7e error. No other technecial > info > (driver involved etc) given. > > This is now permanant feature so stuck > > Looked at options for this error and seem to come down to........... > > 1: Make sure that you have sufficient hard disk space, 2: Update the > computer BIOS, 3: Disable or update device drivers, 4: Remove unsigned > drivers, 5: Remove all third-party drivers > > Don't think I can do much about 3, 4 and 5 as can't advance to do so > > Don't believe it's BIOS problem (why would it be) > > As for disc space, the HDD is 100GB so ??. It has 3 partitions 1) 7154 > MB/1778MB free; no drive letter allocated. 2) 28616MB/9113MB free C:/ > Drive > and 3) 59624MB/12509MB free D:/ Drive > > Is the free space on boot Drive C:/ enough for a repair ?? (it's not > completing repair process so perhaps prime suspect) ??? > > I'd like to be able to repair somehow without resorting to a clean > install. > > In this case I'd have to return to friend when he passes by in a weeks > time > (on route from Bahamas via Portugal) so he can use Sony's recovery CD - > this > will have all correct drivers for his laptop > > Any help in progressing this (if it can be progressed) would be > appreciated.
Guest barrowhill Posted August 27, 2008 Posted August 27, 2008 Re: Ox7E error on XP Repair PA Bear, Noted. FYI, he's recently phoned to say he's purchased new laptop on route to airport !! Obviously can't do without one. I said I'd persevere and for him to bring with him his recovery CD's on passing thru' (on whay to Bahama's) "PA Bear [MS MVP]" wrote: > > Decided in the end to try and repair using my own copy of XP Pro > > That's where you went wrong IMHO, especially since it's a Sony Notebook > computer. > > > In this case I'd have to return to friend when he passes by in a weeks > > time > > (on route from Bahamas via Portugal) so he can use Sony's recovery CD - > > this > > will have all correct drivers for his laptop > > I'm afraid you're friend will have to sort this out for himself, using all > of the Sony CDs (including the WinXP CD) to affect a complete Recovery > install. > -- > ~PA Bear > > > barrowhill wrote: > > Globetrooting friend left me his Sony VAIO VGN-S4XP/B to look at. > > Original problem was virus infection obtained whislt in USA > > > > Whislt there he used an online "fixit" service (ctrlcentre ?) to help him > > remove virus but in doing so this "messed" up his laptop. I don't know > > full story but I received PC in condition whereby XP (Pro) would load with > > various windows open (CP etc) but no touchpad mouse nor USB port > > functionality. > > > > Also had great difficulty navigatiing with Keyboard to effect any repair. > > > > Friend had no software (recovery or otherwise) with him so bit stumped. > > Decided in the end to try and repair using my own copy of XP Pro > > > > No real issues; files deleted, files copied, configuration saved and > > initialised. This part of thr repair process was completed successfully. > > It was only when it came to the reboot that shortly after Windows XP > > screen > > appeared, that I received the BSOD and 0x7e error. No other technecial > > info > > (driver involved etc) given. > > > > This is now permanant feature so stuck > > > > Looked at options for this error and seem to come down to........... > > > > 1: Make sure that you have sufficient hard disk space, 2: Update the > > computer BIOS, 3: Disable or update device drivers, 4: Remove unsigned > > drivers, 5: Remove all third-party drivers > > > > Don't think I can do much about 3, 4 and 5 as can't advance to do so > > > > Don't believe it's BIOS problem (why would it be) > > > > As for disc space, the HDD is 100GB so ??. It has 3 partitions 1) 7154 > > MB/1778MB free; no drive letter allocated. 2) 28616MB/9113MB free C:/ > > Drive > > and 3) 59624MB/12509MB free D:/ Drive > > > > Is the free space on boot Drive C:/ enough for a repair ?? (it's not > > completing repair process so perhaps prime suspect) ??? > > > > I'd like to be able to repair somehow without resorting to a clean > > install. > > > > In this case I'd have to return to friend when he passes by in a weeks > > time > > (on route from Bahamas via Portugal) so he can use Sony's recovery CD - > > this > > will have all correct drivers for his laptop > > > > Any help in progressing this (if it can be progressed) would be > > appreciated. > >
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