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Posted
hi guys, i have a problem which i solved my self but it happens quite frequently so i would like to stop it. the problem is that whenever i restart my computer or leave it idle for a while, my internet doesnt connect, its wired to my modem. a yellow exclamation mark appears near the 'network connections' icon. i disable it and enable it to get it working again but i want it to stop doing that. can anyone help? thanks
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Posted

Try changing the channel frequency that the router is broadcasting at.

I assume that it is a router and not an old modem ?

 

Make and model would be good :)

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted

Sorry - I missed the "wired" bit so changing the channel will have no effect.

 

Start > type in .......devmgmt.msc .......ENTER

Click the + next to Network Adapters

 

1. What is listed ?

 

2. Are there any yellow exclamation marks or red Xs ?

 

its a netgear

The model number should be on the back or underneath the router.

click here

 

It will be something like WNR3500

 

If you can let me have this I may be able to find the manual for it if we need it.

 

3. Do you have any other computers that can connect using the router or is it just the one in the house?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted
Intel® PRO/100 VE Network Connection - thats whats listed and the model of my router is - WGR614 6VGUKS - there are no x's or exclamation marks and my laptop does through wireless. however its hardly ever in use. thanks
Posted

Thanks for the extra details - we may need these later.

 

Try the laptop with the ethernet cable to the router.

(turn the wireless off - there should be a switch )

 

If there are no problems with this then the problem lies with the first pc.

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted

Just in case it is needed, here is a link to the manual for that router.

It is a PDF so Adobe reader or similar will be needed.

 

http://kbserver.netgear.com/pdf/wgr614v6_ref_man_20Apr05.pdf

 

Nev.

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Posted
well i havent had any problems so far with my pc or my laptop

Now I'm confused.

No problems with the PC ??

 

You have started and restarted the PC with no connection problems ?

There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !!

 

MiniToolBox

Network Test

Wireless Test

Posted

Hi, thanks for the update and hopefully all stays well, but we are still here if it doesn't.

Sometimes these things happen and are corrected by other odd Microsoft Windows updates, or even updates to other software, usually without any one knowing what update or part thereof.

Best of luck,

 

Nev.

Need help with your computer problems? Then why not join Free PC Help. Register here.

If Free PC Help has helped you then please consider a donation. Click here

 We are all members helping other members. Please return here where you may be able to help someone else.  

After all, no one knows everything and you may have the answer that someone needs.

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I have installed Windows, now how do I install the curtains? 😄

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