Guest bynaryadict Posted August 27, 2008 Posted August 27, 2008 using windows xp pro, have run anti virus program however the virus is in another zip file! which is not on the C:\drive safe mode wont let me open the G:\drive to delete the file manually as its too large a file for the antivirus program to quarantine, could anyone please sugest how i can get around this??? Urgent help needed for a novice TY. -- Tabbyman
Guest Kelly Posted August 27, 2008 Posted August 27, 2008 Re: Virus prob See if KillBox helps. Easy to use: http://killbox.net/ -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm SupportSpace http://www.supportspace.com/pages?aiu=kellyskorner "bynaryadict" <bynaryadict@discussions.microsoft.com> wrote in message news:6EBC81C3-53A2-40A2-9852-775CC35A793D@microsoft.com... > using windows xp pro, have run anti virus program however the virus is in > another zip file! which is not on the C:\drive safe mode wont let me open > the > G:\drive to delete the file manually as its too large a file for the > antivirus program to quarantine, could anyone please sugest how i can get > around this??? Urgent help needed for a novice TY. > -- > Tabbyman
Guest nass Posted August 27, 2008 Posted August 27, 2008 RE: Virus prob "bynaryadict" wrote: > using windows xp pro, have run anti virus program however the virus is in > another zip file! which is not on the C:\drive safe mode wont let me open the > G:\drive to delete the file manually as its too large a file for the > antivirus program to quarantine, could anyone please sugest how i can get > around this??? Urgent help needed for a novice TY. > -- > Tabbyman Go through these Cleaning steps: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start >> Control Panel >> Double click Network and Internet Connections >> Double click Internet Options. On the IE properties windows you will see these Tabs: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Scan for malware from here: SuperAntispyware - Free http://www.superantispyware.com/superantispywarefreevspro.html Download, install and run a full scan with Malwarebytes http://www.malwarebytes.org Run a scan from here on-line: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from here: http://www.avast.com/eng/avast-virus-cleaner.html Run disk clean up on your Drive. You can download this tool o run clean up: http://www.ccleaner.com Comodo BOClean : Anti-Malware Version 4.27 http://www.comodo.com/boclean/boclean.html HTH nass --- http://www.nasstec.co.uk
Guest bynaryadict Posted August 27, 2008 Posted August 27, 2008 Re: Virus prob TY Kelly don't know yet if it will work need to copy and burn to disc on my lap top then try and see if i can run in safe mode on my desk top pc if i can open he G:\ drive where the file is being a novice and new to this does'nt help matters lol but i will try my best our help is very much appreciated ty. -- Tabbyman "Kelly" wrote: > See if KillBox helps. Easy to use: > http://killbox.net/ > > -- > > All the Best, > Kelly (MS-MVP/DTS&XP) > > Taskbar Repair Tool Plus! > http://www.kellys-korner-xp.com/taskbarplus!.htm > > SupportSpace > http://www.supportspace.com/pages?aiu=kellyskorner > > "bynaryadict" <bynaryadict@discussions.microsoft.com> wrote in message > news:6EBC81C3-53A2-40A2-9852-775CC35A793D@microsoft.com... > > using windows xp pro, have run anti virus program however the virus is in > > another zip file! which is not on the C:\drive safe mode wont let me open > > the > > G:\drive to delete the file manually as its too large a file for the > > antivirus program to quarantine, could anyone please sugest how i can get > > around this??? Urgent help needed for a novice TY. > > -- > > Tabbyman > >
Guest PA Bear [MS MVP] Posted August 27, 2008 Posted August 27, 2008 Re: Virus prob Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://aumha.net/viewforum.php?f=30, http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, or other appropriate forums for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ bynaryadict wrote: > using windows xp pro, have run anti virus program however the virus is in > another zip file! which is not on the C:\drive safe mode wont let me open > the G:\drive to delete the file manually as its too large a file for the > antivirus program to quarantine, could anyone please sugest how i can get > around this??? Urgent help needed for a novice TY.
Guest David H. Lipman Posted August 27, 2008 Posted August 27, 2008 Re: Virus prob From: "bynaryadict" <bynaryadict@discussions.microsoft.com> | using windows xp pro, have run anti virus program however the virus is in | another zip file! which is not on the C:\drive safe mode wont let me open the | G:\drive to delete the file manually as its too large a file for the | antivirus program to quarantine, could anyone please sugest how i can get | around this??? Urgent help needed for a novice TY. | -- | Tabbyman What is the "G:" drive ? If the malware is in a ZIP file, why can't you just delete the file in Normal Mode ? Additionally, what did your anti virus software declare a file in the the ZIP file to be infected with ? -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
Guest bynaryadict Posted August 28, 2008 Posted August 28, 2008 RE: Virus prob Nass ty for your reply however i can not get into the system to do any of your sugestions, when i go in on to safe mode most of my icons do not stay on screen long enough for me to do anything usefull i only get my desktop picture with no icons at all or any task bar and if i do its only momenteraly then i am left for a while and i get an intrnet conection browser window asking me to down load 2008pro anivrus progrm to buy using my bank details i then closed down and i am now on my lap top running XP Home trying without success to solve the problem on my desk top pc the virus i have, AVG says is DB:270.6.9./1637 if that makes any sence to you? it does'nt to me lol. TY again for your reply John -- Tabbyman "nass" wrote: > > > "bynaryadict" wrote: > > > using windows xp pro, have run anti virus program however the virus is in > > another zip file! which is not on the C:\drive safe mode wont let me open the > > G:\drive to delete the file manually as its too large a file for the > > antivirus program to quarantine, could anyone please sugest how i can get > > around this??? Urgent help needed for a novice TY. > > -- > > Tabbyman > > > Go through these Cleaning steps: > 1... First, try to clean up your caches, Internet files and delete cookies > by doing this: > Click Start >> Control Panel >> Double click Network and Internet > Connections >> Double click Internet Options. > On the IE properties windows you will see these Tabs: > General | Security | Privacy | Content | Connections | Programs | > Advanced > Under General Tab clear your History, Internet Files and Cookies. > Then click on Advanced tab and scroll down to under the Browsing Option: > [&] Browsing > [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. > Then click on Programs Tab and click Manage Add-Ons and Disable all non > Verified Add-Ons (You should Renable them later one-by-one and see the > culprit and update it or remove it. > How to manage Add-Ons: > http://support.microsoft.com/kb/883256 > Scan for malware from here: > SuperAntispyware - Free > http://www.superantispyware.com/superantispywarefreevspro.html > Download, install and run a full scan with Malwarebytes > http://www.malwarebytes.org > Run a scan from here on-line: > http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym > http://www3.ca.com/securityadvisor/virusinfo/scan.aspx > Download Avast Cleaner (offline scanner) from here: > http://www.avast.com/eng/avast-virus-cleaner.html > > Run disk clean up on your Drive. > You can download this tool o run clean up: > http://www.ccleaner.com > Comodo BOClean : Anti-Malware Version 4.27 > http://www.comodo.com/boclean/boclean.html > > HTH > nass > --- > http://www.nasstec.co.uk >
Guest bynaryadict Posted August 28, 2008 Posted August 28, 2008 Re: Virus prob David ty for your reply, the reason i have not gone into the G:\ drive is because he pc wont let me get into any where i can access the drive ican not right click the start to exlore or open my computer to enter the drive and some of the icons on screen are not there anymore and the task bar has gone, icons only stay a minute or so then disapear and i am left wih my desk top photo only!!! hope i am explaining myself hereas its difficult whn you are new to te technical side of the pc.Thanks again hope you can help. John -- Tabbyman "David H. Lipman" wrote: > From: "bynaryadict" <bynaryadict@discussions.microsoft.com> > > | using windows xp pro, have run anti virus program however the virus is in > | another zip file! which is not on the C:\drive safe mode wont let me open the > | G:\drive to delete the file manually as its too large a file for the > | antivirus program to quarantine, could anyone please sugest how i can get > | around this??? Urgent help needed for a novice TY. > | -- > | Tabbyman > > What is the "G:" drive ? > > If the malware is in a ZIP file, why can't you just delete the file in Normal Mode ? > > Additionally, what did your anti virus software declare a file in the the ZIP file to be > infected with ? > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > > >
Guest bynaryadict Posted August 28, 2008 Posted August 28, 2008 Re: Virus prob I thank you for your time and help, unfortunately procedures do look a little comlexed for my experience, but i think i will stick with it and try and solve this issue frustrating as it is, otherwise how am i going to learn anything about pc'sI might not know all the tricks but at 60 yrs old i still could learn a little . TY for all your time and advice. regards John. -- Tabbyman "PA Bear [MS MVP]" wrote: > Unexplained computer behavior may be caused by deceptive software > http://support.microsoft.com/kb/827315 > > Run a /thorough/ check for hijackware, including posting your hijackthis log > to an appropriate forum. > > Checking for/Help with Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://aumha.net/viewtopic.php?t=5878 > http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/data/prevention.htm > http://inetexplorer.mvps.org/tshoot.html > http://www.mvps.org/sramesh2k/Malware_Defence.htm > http://defendingyourmachine2.blogspot.com/ > http://www.elephantboycomputers.com/page2.html#Removing_Malware > > When all else fails, HijackThis v2.0.2 > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in > conjuction with some other utilities). HijackThis will NOT fix anything on > its own, but it will help you to both identify and remove any > hijackware/spyware with assistance from an expert. **Post your log to > http://aumha.net/viewforum.php?f=30, > http://forums.spybot.info/forumdisplay.php?f=22, > http://castlecops.com/forum67.html, or other appropriate forums for review > by an expert in such matters, not here.** > > If the procedures look too complex - and there is no shame in admitting this > isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > bynaryadict wrote: > > using windows xp pro, have run anti virus program however the virus is in > > another zip file! which is not on the C:\drive safe mode wont let me open > > the G:\drive to delete the file manually as its too large a file for the > > antivirus program to quarantine, could anyone please sugest how i can get > > around this??? Urgent help needed for a novice TY. > >
Guest bynaryadict Posted August 28, 2008 Posted August 28, 2008 Re: Virus prob Ty Kelly have downloaded Killbox as you sugested but don' know how i am going to get into he pc to run it as all my icons have gone from the desk top and i don't have a tsk bar much obliged for your reply TY John. -- Tabbyman "Kelly" wrote: > See if KillBox helps. Easy to use: > http://killbox.net/ > > -- > > All the Best, > Kelly (MS-MVP/DTS&XP) > > Taskbar Repair Tool Plus! > http://www.kellys-korner-xp.com/taskbarplus!.htm > > SupportSpace > http://www.supportspace.com/pages?aiu=kellyskorner > > "bynaryadict" <bynaryadict@discussions.microsoft.com> wrote in message > news:6EBC81C3-53A2-40A2-9852-775CC35A793D@microsoft.com... > > using windows xp pro, have run anti virus program however the virus is in > > another zip file! which is not on the C:\drive safe mode wont let me open > > the > > G:\drive to delete the file manually as its too large a file for the > > antivirus program to quarantine, could anyone please sugest how i can get > > around this??? Urgent help needed for a novice TY. > > -- > > Tabbyman > >
Guest David H. Lipman Posted August 28, 2008 Posted August 28, 2008 Re: Virus prob From: "bynaryadict" <bynaryadict@discussions.microsoft.com> | David ty for your reply, the reason i have not gone into the G:\ drive is | because he pc wont let me get into any where i can access the drive ican not | right click the start to exlore or open my computer to enter the drive and | some of the icons on screen are not there anymore and the task bar has gone, | icons only stay a minute or so then disapear and i am left wih my desk top | photo only!!! hope i am explaining myself hereas its difficult whn you are | new to te technical side of the pc.Thanks again hope you can help. John | -- | Tabbyman You didn't answer, nor try to answer, any of my questions! -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
Guest Kelly Posted August 29, 2008 Posted August 29, 2008 Re: Virus prob Hi, Use the drop box and navigate to where the zip folder is stored, then select delete on reboot. Other than that, see if this helps: http://www.xp-vista.com/spyware-removal/antivirus2008pro-antivirus-2008-pro-removal-instructions -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm SupportSpace http://www.supportspace.com/pages?aiu=kellyskorner "bynaryadict" <bynaryadict@discussions.microsoft.com> wrote in message news:0654DF57-337A-407F-9B03-8B016AFEE684@microsoft.com... > Ty Kelly have downloaded Killbox as you sugested but don' know how i am > going > to get into he pc to run it as all my icons have gone from the desk top > and i > don't have a tsk bar much obliged for your reply TY John. > -- > Tabbyman > > > "Kelly" wrote: > >> See if KillBox helps. Easy to use: >> http://killbox.net/ >> >> -- >> >> All the Best, >> Kelly (MS-MVP/DTS&XP) >> >> Taskbar Repair Tool Plus! >> http://www.kellys-korner-xp.com/taskbarplus!.htm >> >> SupportSpace >> http://www.supportspace.com/pages?aiu=kellyskorner >> >> "bynaryadict" <bynaryadict@discussions.microsoft.com> wrote in message >> news:6EBC81C3-53A2-40A2-9852-775CC35A793D@microsoft.com... >> > using windows xp pro, have run anti virus program however the virus is >> > in >> > another zip file! which is not on the C:\drive safe mode wont let me >> > open >> > the >> > G:\drive to delete the file manually as its too large a file for the >> > antivirus program to quarantine, could anyone please sugest how i can >> > get >> > around this??? Urgent help needed for a novice TY. >> > -- >> > Tabbyman >> >>
Recommended Posts