Guest td Posted August 27, 2008 Posted August 27, 2008 I have a user that recently upgraded his home PC to vista. He has a brother intellifax 2820 printer. Apparently this printer worked on his old XP PC but does not work on the new one. I have 2 questions. the first is when you go to add a printer driver in server properties when it asks what driver you want to install Vista is not an option. Also because this is a multifunction device I would like to use a simple driver that would work in its place. Can someone recommend a replacement driver for it? TIA Thomas
Guest Billy Haynes Posted August 28, 2008 Posted August 28, 2008 Re: Vista RDP client and printing You can get the Vista upgrade driver and full installation package on the brother website below. http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_index.html?reg=us&c=us&lang=en&prod=fax2820_us_as&type2=-1&os=74&flang=English&dlid= Hope this helps! -- Billy Haynes @PLUS+ Computing Service Company Professional Remote Support Services http://www.crossloop.com/BillyHaynes Get help from Billy! "td" <tx2@hotmail.com> wrote in message news:exR4NTICJHA.4724@TK2MSFTNGP05.phx.gbl... >I have a user that recently upgraded his home PC to vista. He has a brother >intellifax 2820 printer. Apparently this printer worked on his old XP PC >but does not work on the new one. I have 2 questions. the first is when you >go to add a printer driver in server properties when it asks what driver >you want to install Vista is not an option. Also because this is a >multifunction device I would like to use a simple driver that would work in >its place. Can someone recommend a replacement driver for it? > > > TIA > Thomas
Guest td Posted August 29, 2008 Posted August 29, 2008 Re: Vista RDP client and printing Thanks for responding Billy. Do I need the full driver or do I only need the the certified print driver? I have added the certified driver but I still can't get the printer to show up. "Billy Haynes" <bhaynes1958@comcast.net> wrote in message news:FAD488FA-0DF8-43B9-A981-4575E3DFC4DD@microsoft.com... > You can get the Vista upgrade driver and full installation package on the > brother website below. > http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_index.html?reg=us&c=us&lang=en&prod=fax2820_us_as&type2=-1&os=74&flang=English&dlid= > Hope this helps! > -- > Billy Haynes > @PLUS+ Computing Service Company > Professional Remote Support Services > http://www.crossloop.com/BillyHaynes > Get help from Billy! > > > > "td" <tx2@hotmail.com> wrote in message > news:exR4NTICJHA.4724@TK2MSFTNGP05.phx.gbl... >>I have a user that recently upgraded his home PC to vista. He has a >>brother intellifax 2820 printer. Apparently this printer worked on his old >>XP PC but does not work on the new one. I have 2 questions. the first is >>when you go to add a printer driver in server properties when it asks what >>driver you want to install Vista is not an option. Also because this is a >>multifunction device I would like to use a simple driver that would work >>in its place. Can someone recommend a replacement driver for it? >> >> >> TIA >> Thomas >
Guest Vera Noest [MVP] Posted August 29, 2008 Posted August 29, 2008 Re: Vista RDP client and printing Check the EventLog on the server, it will record an error when the user logos on and the printer cannot be autoredirected, with the reason for the failure. _________________________________________________________ Vera Noest MCSE, CCEA, Microsoft MVP - Terminal Server TS troubleshooting: http://ts.veranoest.net *----------- Please reply in newsgroup -------------* "td" <tx2@hotmail.com> wrote on 29 aug 2008: > Thanks for responding Billy. Do I need the full driver or do I > only need the the certified print driver? I have added the > certified driver but I still can't get the printer to show up. > > > > "Billy Haynes" <bhaynes1958@comcast.net> wrote in message > news:FAD488FA-0DF8-43B9-A981-4575E3DFC4DD@microsoft.com... >> You can get the Vista upgrade driver and full installation >> package on the brother website below. >> http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/dow >> nload_index.html?reg=us&c=us&lang=en&prod=fax2820_us_as&type2=-1 >> &os=74&flang=English&dlid= Hope this helps! >> -- >> Billy Haynes >> @PLUS+ Computing Service Company >> Professional Remote Support Services >> http://www.crossloop.com/BillyHaynes >> Get help from Billy! >> >> >> >> "td" <tx2@hotmail.com> wrote in message >> news:exR4NTICJHA.4724@TK2MSFTNGP05.phx.gbl... >>>I have a user that recently upgraded his home PC to vista. He >>>has a brother intellifax 2820 printer. Apparently this printer >>>worked on his old XP PC but does not work on the new one. I >>>have 2 questions. the first is when you go to add a printer >>>driver in server properties when it asks what driver you want >>>to install Vista is not an option. Also because this is a >>>multifunction device I would like to use a simple driver that >>>would work in its place. Can someone recommend a replacement >>>driver for it? >>> >>> >>> TIA >>> Thomas
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