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Guest Ed Meza
Posted

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Mart, Thank you for your response. I don't have a short cut problem. Mine

points

exactly as yours, as you indicated below. Problem is MSINFO32.EXE just sits

there

when I click on it. Yes, I did converse with Mike about the problem with

the "Unofficial

Windows ME SP" installation back in June -- and specifically Help and

Support. It's

definitely a Registry problem and I opted to leave it as is. Mike was going

to try and work

on installing that "Win ME SP" on his box, but he must have had other

priorities.

Alan Edwards has helped me in the past with Registry situations, but I

haven't seen him on

this NG in a long time.

Like you said, I do have other ways to access Help and Support & System

Information,

thus let's leave it as is. (No, I don't have a restore point that goes back

that far. I did a scanreg /restore a couple of days ago).

 

Appreciate your help.

 

Ed

 

"Mart" <mart(NoSpam)@nospam.nospam> wrote in message

news:OSUXC0zCJHA.4724@TK2MSFTNGP05.phx.gbl...

> Ed, I suppose you *might* have a faulty shortcut in "programs|accessories|

> systems tools|system information."

>

> FWIW - Looking at the shortcut's Properties, mine points to "C:\Program

> Files\Common Files\Microsoft Shared\MSINFO\MSINFO32.EXE"

>

> But how that calls the H&SC, etc., I've no idea - my guess though, is that

> it relies on plenty of registry keys. And, IIRC - you were in conversation

> with Mike M in June, regarding the MDAC issues and I think you concluded

> then that you had registry problems. I suppose you could try scanreg

fix -

> unless you've got an SR point back that far - but that's really just

> clutching at straws.

>

> Fortunately, as MS usually offer more than one way of skinning the cat,

you

> can at least use the H&SC to access your System Information. <g>

>

> Good luck

>

> Mart

>

>

>

> "Ed Meza" <tony_nospam24@q.com> wrote in message

> news:uufybJyCJHA.3392@TK2MSFTNGP03.phx.gbl...

> > Mart, You also brought up a point that I had neglected to mention. It

was

> > approximately back in June 18, 2008 when I installed "An Unofficial

> > Windows ME SP" update/patch, which was published in this group (Can't

> > remember the name of the OP).

> > At that time, after installing the above, I posted to the group the fact

> > that

> > "Help and Support" was not showing up when getting into Safe Mode.

> > A couple of attempts were suggested, but none worked. Thus, your

comment

> > on my having issues with Help & Support are right on! (Meaning, at that

> > time, the files

> > for System Information may have also been clobbered).

> >

> > Thanks!

> >

> > "Ed Meza" <tony_nospam24@q.com> wrote in message

> > news:udFa62xCJHA.3908@TK2MSFTNGP04.phx.gbl...

> >> Mart,

> >> Yes, all the data for System Information is there in "Help". However,

> >> it just does not want to show when going through programs|accessories|

> >> systems tools|system information.

> >> Don't know much about the registry files .ini | .exe | etc. Thus it is

> >> obvious

> >> that I'm limited with the registry knowledge.

> >> On the other hand, all the provided links (included Harry's, Thanks!)

> >> lead

> >> to forums

> >> that do not give a straight answer....unless you're willing to pay for

> >> it.

> >> Thanks again!

> >>

> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

> >> news:e5Mj58vCJHA.4368@TK2MSFTNGP06.phx.gbl...

> >> > Ed, another way to invoke System Information is by opening "Help" and

> >> typing

> >> > "System Information" in the search box

> >> >

> >> > I wonder you are able to confirm that Msinfo files do in fact exist

on

> >> your

> >> > box?

> >> >

> >> > My count is about 6

> >> > There's :-

> >> > msinfo32.chm

> >> > msinfo32.exe

> >> > msinfo32.dll

> >> > msinfo.htm

> >> > msinfo.inf

> >> > msinfo32.lgc

> >> > located in various folders.

> >> >

> >> > When it runs, it opens in the "Help & Support Centre" window - just

> > wonder

> >> > if you might have issues with WinMe "Help"?

> >> >

> >> > I'm sure that there once was yet another way into SI, but that *may*

> > have

> >> > been Win95 or 98. Can't remember!

> >> >

> >> > Mart

> >> >

> >> >

> >> >

> >> > "Ed Meza" <tony_nospam24@q.com> wrote in message

> >> > news:O%239yEkrCJHA.1224@TK2MSFTNGP02.phx.gbl...

> >> > > Thank you Mart!

> >> > > I read your 2 posts. First, Msinfo32 does not show up on Start |

> >> > > Run.

> >> > > Second, tried restoring System Information from line 221 of Kelly's

> >> > > korner's

> >> > > link and it didn't work (Note I have Win ME) - Kelly's korner is

for

> > XP.

> >> I

> >> > > don't know whether that is the reason it didn't work.

> >> > > Finally I read all the other links, including the post of the same

> >> problem

> >> > > that I'm having (2 years old) - Tried to follow the instructions,

but

> >> had

> >> > > no

> >> > > luck.

> >> > > Registered to the *FREE* Support Forum - addressed the question for

a

> >> > > response

> >> > > and realized that they wanted money for their answer. Thus I opted

> > not

> >> to

> >> > > continue.

> >> > > due to false misrepresentation.

> >> > >

> >> > > To sum it up, I guess I can live without System Information.

Thanks

> >> > > again!

> >> > >

> >> > > Ed

> >> > >

> >> > >

> >> > >

> >> > > "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

> >> > > news:eiZhUSnCJHA.1224@TK2MSFTNGP02.phx.gbl...

> >> > >> PS. If no luck, might also be worth a look at these two sites :-

> >> > >>

> >> > >>

> >> > >

> >>

> >

http://www.techsupportforum.com/microsoft-support/windows-xp-support/284051-missing-msinfo32-exe-file.html

> >> > >>

> >> > >> and/or

> >> > >>

> >> > >> http://www.kellys-korner-xp.com/xp_tweaks.htm

> >> > >> Line 221 (rhs) "Restore System Information (Msinfo32)"

> >> > >>

> >> > >> Mart

> >> > >>

> >> > >>

> >> > >

> >> > >

> >> >

> >> >

> >>

> >>

> >

> >

>

>

Posted

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Hmm.. Just beginning to wonder Ed, whether you *might* have a damaged

"MSINFO32.EXE". The reasons that it *might* be suspect are :-

a) because you can access SI directly via the H&SC, but not using

MSINFO32.EXE

b) there is a Win98 article :-

"Error Message Running the System Information Tool"

http://support.microsoft.com/?kbid=191986

which, although doesn't directly describe your symptoms, certainly implies

possible/potential damage to this file. (Or at least it is prone to damage!)

 

If you want to pursue it (although you might prefer to leave 'well' alone

<g>) then you could extract a fresh copy using msconfig (and/or other

methods)

 

However, just doing a further bit of digging, it would appear that

MSINFO32.EXE is also dependant on (shared) MS Visual C++ Runtime Library

files e.g. MFC40.DLL etc.,

See "Error Messages When Trying to Save System Information File"

http://support.microsoft.com/?kbid=192753

 

Can't say in this case, but there have been "issues" with one or two of

these MFC4x.DLL series files over the years, where incorrect or old versions

have crept into the Windows (and other folders) and caused odd "effects"

 

But even more intriguing, is this article which as the title implies, is the

definitive answer to your symptom :-

"Cannot Start Microsoft System Information Tool"

http://support.microsoft.com/?kbid=224425

I guess, sadly not in your case. But does show how other things can affect

it. I suppose a clean install is out of the question? <g>

 

Sorry I can't help further

 

Mart

 

 

 

"Ed Meza" <tony_nospam24@q.com> wrote in message

news:OJXpS43CJHA.3576@TK2MSFTNGP05.phx.gbl...

> Mart, Thank you for your response. I don't have a short cut problem.

> Mine

> points

> exactly as yours, as you indicated below. Problem is MSINFO32.EXE just

> sits

> there

> when I click on it. Yes, I did converse with Mike about the problem with

> the "Unofficial

> Windows ME SP" installation back in June -- and specifically Help and

> Support. It's

> definitely a Registry problem and I opted to leave it as is. Mike was

> going

> to try and work

> on installing that "Win ME SP" on his box, but he must have had other

> priorities.

> Alan Edwards has helped me in the past with Registry situations, but I

> haven't seen him on

> this NG in a long time.

> Like you said, I do have other ways to access Help and Support & System

> Information,

> thus let's leave it as is. (No, I don't have a restore point that goes

> back

> that far. I did a scanreg /restore a couple of days ago).

>

> Appreciate your help.

>

> Ed

>

> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

> news:OSUXC0zCJHA.4724@TK2MSFTNGP05.phx.gbl...

>> Ed, I suppose you *might* have a faulty shortcut in

>> "programs|accessories|

>> systems tools|system information."

>>

>> FWIW - Looking at the shortcut's Properties, mine points to "C:\Program

>> Files\Common Files\Microsoft Shared\MSINFO\MSINFO32.EXE"

>>

>> But how that calls the H&SC, etc., I've no idea - my guess though, is

>> that

>> it relies on plenty of registry keys. And, IIRC - you were in

>> conversation

>> with Mike M in June, regarding the MDAC issues and I think you concluded

>> then that you had registry problems. I suppose you could try scanreg

> fix -

>> unless you've got an SR point back that far - but that's really just

>> clutching at straws.

>>

>> Fortunately, as MS usually offer more than one way of skinning the cat,

> you

>> can at least use the H&SC to access your System Information. <g>

>>

>> Good luck

>>

>> Mart

>>

>>

>>

>> "Ed Meza" <tony_nospam24@q.com> wrote in message

>> news:uufybJyCJHA.3392@TK2MSFTNGP03.phx.gbl...

>> > Mart, You also brought up a point that I had neglected to mention. It

> was

>> > approximately back in June 18, 2008 when I installed "An Unofficial

>> > Windows ME SP" update/patch, which was published in this group (Can't

>> > remember the name of the OP).

>> > At that time, after installing the above, I posted to the group the

>> > fact

>> > that

>> > "Help and Support" was not showing up when getting into Safe Mode.

>> > A couple of attempts were suggested, but none worked. Thus, your

> comment

>> > on my having issues with Help & Support are right on! (Meaning, at that

>> > time, the files

>> > for System Information may have also been clobbered).

>> >

>> > Thanks!

>> >

>> > "Ed Meza" <tony_nospam24@q.com> wrote in message

>> > news:udFa62xCJHA.3908@TK2MSFTNGP04.phx.gbl...

>> >> Mart,

>> >> Yes, all the data for System Information is there in "Help". However,

>> >> it just does not want to show when going through programs|accessories|

>> >> systems tools|system information.

>> >> Don't know much about the registry files .ini | .exe | etc. Thus it is

>> >> obvious

>> >> that I'm limited with the registry knowledge.

>> >> On the other hand, all the provided links (included Harry's, Thanks!)

>> >> lead

>> >> to forums

>> >> that do not give a straight answer....unless you're willing to pay for

>> >> it.

>> >> Thanks again!

>> >>

>> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

>> >> news:e5Mj58vCJHA.4368@TK2MSFTNGP06.phx.gbl...

>> >> > Ed, another way to invoke System Information is by opening "Help"

>> >> > and

>> >> typing

>> >> > "System Information" in the search box

>> >> >

>> >> > I wonder you are able to confirm that Msinfo files do in fact exist

> on

>> >> your

>> >> > box?

>> >> >

>> >> > My count is about 6

>> >> > There's :-

>> >> > msinfo32.chm

>> >> > msinfo32.exe

>> >> > msinfo32.dll

>> >> > msinfo.htm

>> >> > msinfo.inf

>> >> > msinfo32.lgc

>> >> > located in various folders.

>> >> >

>> >> > When it runs, it opens in the "Help & Support Centre" window - just

>> > wonder

>> >> > if you might have issues with WinMe "Help"?

>> >> >

>> >> > I'm sure that there once was yet another way into SI, but that *may*

>> > have

>> >> > been Win95 or 98. Can't remember!

>> >> >

>> >> > Mart

>> >> >

>> >> >

>> >> >

>> >> > "Ed Meza" <tony_nospam24@q.com> wrote in message

>> >> > news:O%239yEkrCJHA.1224@TK2MSFTNGP02.phx.gbl...

>> >> > > Thank you Mart!

>> >> > > I read your 2 posts. First, Msinfo32 does not show up on Start |

>> >> > > Run.

>> >> > > Second, tried restoring System Information from line 221 of

>> >> > > Kelly's

>> >> > > korner's

>> >> > > link and it didn't work (Note I have Win ME) - Kelly's korner is

> for

>> > XP.

>> >> I

>> >> > > don't know whether that is the reason it didn't work.

>> >> > > Finally I read all the other links, including the post of the same

>> >> problem

>> >> > > that I'm having (2 years old) - Tried to follow the instructions,

> but

>> >> had

>> >> > > no

>> >> > > luck.

>> >> > > Registered to the *FREE* Support Forum - addressed the question

>> >> > > for

> a

>> >> > > response

>> >> > > and realized that they wanted money for their answer. Thus I

>> >> > > opted

>> > not

>> >> to

>> >> > > continue.

>> >> > > due to false misrepresentation.

>> >> > >

>> >> > > To sum it up, I guess I can live without System Information.

> Thanks

>> >> > > again!

>> >> > >

>> >> > > Ed

>> >> > >

>> >> > >

>> >> > >

>> >> > > "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

>> >> > > news:eiZhUSnCJHA.1224@TK2MSFTNGP02.phx.gbl...

>> >> > >> PS. If no luck, might also be worth a look at these two sites :-

>> >> > >>

>> >> > >>

>> >> > >

>> >>

>> >

> http://www.techsupportforum.com/microsoft-support/windows-xp-support/284051-missing-msinfo32-exe-file.html

>> >> > >>

>> >> > >> and/or

>> >> > >>

>> >> > >> http://www.kellys-korner-xp.com/xp_tweaks.htm

>> >> > >> Line 221 (rhs) "Restore System Information (Msinfo32)"

>> >> > >>

>> >> > >> Mart

>> >> > >>

>> >> > >>

>> >> > >

>> >> > >

>> >> >

>> >> >

>> >>

>> >>

>> >

>> >

>>

>>

>

>

Guest Heirloom
Posted

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Hey Ed!!!

Man, it has been a while since I have read your face in here!! Hope

you are doing well. Just curious on your issue........can you double click

on the msinfo32.exe file and start the app? If no, have you tried

extracting a fresh copy?? I didn't want to go back and read the whole

thread, so, excuse me if I am digging up old info. Take care, my

friend.....

Heirloom, old and like it in here....lots of old friends

 

"Ed Meza" <tony_nospam24@q.com> wrote in message

news:OJXpS43CJHA.3576@TK2MSFTNGP05.phx.gbl...

> Mart, Thank you for your response. I don't have a short cut problem.

> Mine

> points

> exactly as yours, as you indicated below. Problem is MSINFO32.EXE just

> sits

> there

> when I click on it. Yes, I did converse with Mike about the problem with

> the "Unofficial

> Windows ME SP" installation back in June -- and specifically Help and

> Support. It's

> definitely a Registry problem and I opted to leave it as is. Mike was

> going

> to try and work

> on installing that "Win ME SP" on his box, but he must have had other

> priorities.

> Alan Edwards has helped me in the past with Registry situations, but I

> haven't seen him on

> this NG in a long time.

> Like you said, I do have other ways to access Help and Support & System

> Information,

> thus let's leave it as is. (No, I don't have a restore point that goes

> back

> that far. I did a scanreg /restore a couple of days ago).

>

> Appreciate your help.

>

> Ed

>

> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

> news:OSUXC0zCJHA.4724@TK2MSFTNGP05.phx.gbl...

>> Ed, I suppose you *might* have a faulty shortcut in

>> "programs|accessories|

>> systems tools|system information."

>>

>> FWIW - Looking at the shortcut's Properties, mine points to "C:\Program

>> Files\Common Files\Microsoft Shared\MSINFO\MSINFO32.EXE"

>>

>> But how that calls the H&SC, etc., I've no idea - my guess though, is

>> that

>> it relies on plenty of registry keys. And, IIRC - you were in

>> conversation

>> with Mike M in June, regarding the MDAC issues and I think you concluded

>> then that you had registry problems. I suppose you could try scanreg

> fix -

>> unless you've got an SR point back that far - but that's really just

>> clutching at straws.

>>

>> Fortunately, as MS usually offer more than one way of skinning the cat,

> you

>> can at least use the H&SC to access your System Information. <g>

>>

>> Good luck

>>

>> Mart

>>

>>

>>

>> "Ed Meza" <tony_nospam24@q.com> wrote in message

>> news:uufybJyCJHA.3392@TK2MSFTNGP03.phx.gbl...

>> > Mart, You also brought up a point that I had neglected to mention. It

> was

>> > approximately back in June 18, 2008 when I installed "An Unofficial

>> > Windows ME SP" update/patch, which was published in this group (Can't

>> > remember the name of the OP).

>> > At that time, after installing the above, I posted to the group the

>> > fact

>> > that

>> > "Help and Support" was not showing up when getting into Safe Mode.

>> > A couple of attempts were suggested, but none worked. Thus, your

> comment

>> > on my having issues with Help & Support are right on! (Meaning, at that

>> > time, the files

>> > for System Information may have also been clobbered).

>> >

>> > Thanks!

>> >

>> > "Ed Meza" <tony_nospam24@q.com> wrote in message

>> > news:udFa62xCJHA.3908@TK2MSFTNGP04.phx.gbl...

>> >> Mart,

>> >> Yes, all the data for System Information is there in "Help". However,

>> >> it just does not want to show when going through programs|accessories|

>> >> systems tools|system information.

>> >> Don't know much about the registry files .ini | .exe | etc. Thus it is

>> >> obvious

>> >> that I'm limited with the registry knowledge.

>> >> On the other hand, all the provided links (included Harry's, Thanks!)

>> >> lead

>> >> to forums

>> >> that do not give a straight answer....unless you're willing to pay for

>> >> it.

>> >> Thanks again!

>> >>

>> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

>> >> news:e5Mj58vCJHA.4368@TK2MSFTNGP06.phx.gbl...

>> >> > Ed, another way to invoke System Information is by opening "Help"

>> >> > and

>> >> typing

>> >> > "System Information" in the search box

>> >> >

>> >> > I wonder you are able to confirm that Msinfo files do in fact exist

> on

>> >> your

>> >> > box?

>> >> >

>> >> > My count is about 6

>> >> > There's :-

>> >> > msinfo32.chm

>> >> > msinfo32.exe

>> >> > msinfo32.dll

>> >> > msinfo.htm

>> >> > msinfo.inf

>> >> > msinfo32.lgc

>> >> > located in various folders.

>> >> >

>> >> > When it runs, it opens in the "Help & Support Centre" window - just

>> > wonder

>> >> > if you might have issues with WinMe "Help"?

>> >> >

>> >> > I'm sure that there once was yet another way into SI, but that *may*

>> > have

>> >> > been Win95 or 98. Can't remember!

>> >> >

>> >> > Mart

>> >> >

>> >> >

>> >> >

>> >> > "Ed Meza" <tony_nospam24@q.com> wrote in message

>> >> > news:O%239yEkrCJHA.1224@TK2MSFTNGP02.phx.gbl...

>> >> > > Thank you Mart!

>> >> > > I read your 2 posts. First, Msinfo32 does not show up on Start |

>> >> > > Run.

>> >> > > Second, tried restoring System Information from line 221 of

>> >> > > Kelly's

>> >> > > korner's

>> >> > > link and it didn't work (Note I have Win ME) - Kelly's korner is

> for

>> > XP.

>> >> I

>> >> > > don't know whether that is the reason it didn't work.

>> >> > > Finally I read all the other links, including the post of the same

>> >> problem

>> >> > > that I'm having (2 years old) - Tried to follow the instructions,

> but

>> >> had

>> >> > > no

>> >> > > luck.

>> >> > > Registered to the *FREE* Support Forum - addressed the question

>> >> > > for

> a

>> >> > > response

>> >> > > and realized that they wanted money for their answer. Thus I

>> >> > > opted

>> > not

>> >> to

>> >> > > continue.

>> >> > > due to false misrepresentation.

>> >> > >

>> >> > > To sum it up, I guess I can live without System Information.

> Thanks

>> >> > > again!

>> >> > >

>> >> > > Ed

>> >> > >

>> >> > >

>> >> > >

>> >> > > "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

>> >> > > news:eiZhUSnCJHA.1224@TK2MSFTNGP02.phx.gbl...

>> >> > >> PS. If no luck, might also be worth a look at these two sites :-

>> >> > >>

>> >> > >>

>> >> > >

>> >>

>> >

> http://www.techsupportforum.com/microsoft-support/windows-xp-support/284051-missing-msinfo32-exe-file.html

>> >> > >>

>> >> > >> and/or

>> >> > >>

>> >> > >> http://www.kellys-korner-xp.com/xp_tweaks.htm

>> >> > >> Line 221 (rhs) "Restore System Information (Msinfo32)"

>> >> > >>

>> >> > >> Mart

>> >> > >>

>> >> > >>

>> >> > >

>> >> > >

>> >> >

>> >> >

>> >>

>> >>

>> >

>> >

>>

>>

>

>

Posted

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Re: Using Registry Repair Tool To Fix Your Computer - Addendum

 

Hi Heirloom,

 

See my post "Thank you" I included your name in there.

 

Appreciate your help, but as you can see, I have switched

to Windows Vista -- and love it!

 

Cheers!

--

Ed

 

 

"Heirloom" wrote:

> Hey Ed!!!

> Man, it has been a while since I have read your face in here!! Hope

> you are doing well. Just curious on your issue........can you double click

> on the msinfo32.exe file and start the app? If no, have you tried

> extracting a fresh copy?? I didn't want to go back and read the whole

> thread, so, excuse me if I am digging up old info. Take care, my

> friend.....

> Heirloom, old and like it in here....lots of old friends

>

> "Ed Meza" <tony_nospam24@q.com> wrote in message

> news:OJXpS43CJHA.3576@TK2MSFTNGP05.phx.gbl...

> > Mart, Thank you for your response. I don't have a short cut problem.

> > Mine

> > points

> > exactly as yours, as you indicated below. Problem is MSINFO32.EXE just

> > sits

> > there

> > when I click on it. Yes, I did converse with Mike about the problem with

> > the "Unofficial

> > Windows ME SP" installation back in June -- and specifically Help and

> > Support. It's

> > definitely a Registry problem and I opted to leave it as is. Mike was

> > going

> > to try and work

> > on installing that "Win ME SP" on his box, but he must have had other

> > priorities.

> > Alan Edwards has helped me in the past with Registry situations, but I

> > haven't seen him on

> > this NG in a long time.

> > Like you said, I do have other ways to access Help and Support & System

> > Information,

> > thus let's leave it as is. (No, I don't have a restore point that goes

> > back

> > that far. I did a scanreg /restore a couple of days ago).

> >

> > Appreciate your help.

> >

> > Ed

> >

> > "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

> > news:OSUXC0zCJHA.4724@TK2MSFTNGP05.phx.gbl...

> >> Ed, I suppose you *might* have a faulty shortcut in

> >> "programs|accessories|

> >> systems tools|system information."

> >>

> >> FWIW - Looking at the shortcut's Properties, mine points to "C:\Program

> >> Files\Common Files\Microsoft Shared\MSINFO\MSINFO32.EXE"

> >>

> >> But how that calls the H&SC, etc., I've no idea - my guess though, is

> >> that

> >> it relies on plenty of registry keys. And, IIRC - you were in

> >> conversation

> >> with Mike M in June, regarding the MDAC issues and I think you concluded

> >> then that you had registry problems. I suppose you could try scanreg

> > fix -

> >> unless you've got an SR point back that far - but that's really just

> >> clutching at straws.

> >>

> >> Fortunately, as MS usually offer more than one way of skinning the cat,

> > you

> >> can at least use the H&SC to access your System Information. <g>

> >>

> >> Good luck

> >>

> >> Mart

> >>

> >>

> >>

> >> "Ed Meza" <tony_nospam24@q.com> wrote in message

> >> news:uufybJyCJHA.3392@TK2MSFTNGP03.phx.gbl...

> >> > Mart, You also brought up a point that I had neglected to mention. It

> > was

> >> > approximately back in June 18, 2008 when I installed "An Unofficial

> >> > Windows ME SP" update/patch, which was published in this group (Can't

> >> > remember the name of the OP).

> >> > At that time, after installing the above, I posted to the group the

> >> > fact

> >> > that

> >> > "Help and Support" was not showing up when getting into Safe Mode.

> >> > A couple of attempts were suggested, but none worked. Thus, your

> > comment

> >> > on my having issues with Help & Support are right on! (Meaning, at that

> >> > time, the files

> >> > for System Information may have also been clobbered).

> >> >

> >> > Thanks!

> >> >

> >> > "Ed Meza" <tony_nospam24@q.com> wrote in message

> >> > news:udFa62xCJHA.3908@TK2MSFTNGP04.phx.gbl...

> >> >> Mart,

> >> >> Yes, all the data for System Information is there in "Help". However,

> >> >> it just does not want to show when going through programs|accessories|

> >> >> systems tools|system information.

> >> >> Don't know much about the registry files .ini | .exe | etc. Thus it is

> >> >> obvious

> >> >> that I'm limited with the registry knowledge.

> >> >> On the other hand, all the provided links (included Harry's, Thanks!)

> >> >> lead

> >> >> to forums

> >> >> that do not give a straight answer....unless you're willing to pay for

> >> >> it.

> >> >> Thanks again!

> >> >>

> >> >> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

> >> >> news:e5Mj58vCJHA.4368@TK2MSFTNGP06.phx.gbl...

> >> >> > Ed, another way to invoke System Information is by opening "Help"

> >> >> > and

> >> >> typing

> >> >> > "System Information" in the search box

> >> >> >

> >> >> > I wonder you are able to confirm that Msinfo files do in fact exist

> > on

> >> >> your

> >> >> > box?

> >> >> >

> >> >> > My count is about 6

> >> >> > There's :-

> >> >> > msinfo32.chm

> >> >> > msinfo32.exe

> >> >> > msinfo32.dll

> >> >> > msinfo.htm

> >> >> > msinfo.inf

> >> >> > msinfo32.lgc

> >> >> > located in various folders.

> >> >> >

> >> >> > When it runs, it opens in the "Help & Support Centre" window - just

> >> > wonder

> >> >> > if you might have issues with WinMe "Help"?

> >> >> >

> >> >> > I'm sure that there once was yet another way into SI, but that *may*

> >> > have

> >> >> > been Win95 or 98. Can't remember!

> >> >> >

> >> >> > Mart

> >> >> >

> >> >> >

> >> >> >

> >> >> > "Ed Meza" <tony_nospam24@q.com> wrote in message

> >> >> > news:O%239yEkrCJHA.1224@TK2MSFTNGP02.phx.gbl...

> >> >> > > Thank you Mart!

> >> >> > > I read your 2 posts. First, Msinfo32 does not show up on Start |

> >> >> > > Run.

> >> >> > > Second, tried restoring System Information from line 221 of

> >> >> > > Kelly's

> >> >> > > korner's

> >> >> > > link and it didn't work (Note I have Win ME) - Kelly's korner is

> > for

> >> > XP.

> >> >> I

> >> >> > > don't know whether that is the reason it didn't work.

> >> >> > > Finally I read all the other links, including the post of the same

> >> >> problem

> >> >> > > that I'm having (2 years old) - Tried to follow the instructions,

> > but

> >> >> had

> >> >> > > no

> >> >> > > luck.

> >> >> > > Registered to the *FREE* Support Forum - addressed the question

> >> >> > > for

> > a

> >> >> > > response

> >> >> > > and realized that they wanted money for their answer. Thus I

> >> >> > > opted

> >> > not

> >> >> to

> >> >> > > continue.

> >> >> > > due to false misrepresentation.

> >> >> > >

> >> >> > > To sum it up, I guess I can live without System Information.

> > Thanks

> >> >> > > again!

> >> >> > >

> >> >> > > Ed

> >> >> > >

> >> >> > >

> >> >> > >

> >> >> > > "Mart" <mart(NoSpam)@nospam.nospam> wrote in message

> >> >> > > news:eiZhUSnCJHA.1224@TK2MSFTNGP02.phx.gbl...

> >> >> > >> PS. If no luck, might also be worth a look at these two sites :-

> >> >> > >>

> >> >> > >>

> >> >> > >

> >> >>

> >> >

> > http://www.techsupportforum.com/microsoft-support/windows-xp-support/284051-missing-msinfo32-exe-file.html

> >> >> > >>

> >> >> > >> and/or

> >> >> > >>

> >> >> > >> http://www.kellys-korner-xp.com/xp_tweaks.htm

> >> >> > >> Line 221 (rhs) "Restore System Information (Msinfo32)"

> >> >> > >>

> >> >> > >> Mart

> >> >> > >>

> >> >> > >>

> >> >> > >

> >> >> > >

> >> >> >

> >> >> >

> >> >>

> >> >>

> >> >

> >> >

> >>

> >>

> >

> >

>

>

>

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