Guest Garo9 Posted August 28, 2008 Posted August 28, 2008 I have read many of the posts with regard to Win XP Updates from MS and worked through the suggested steps. None seem to have resolved my problem. This particular machine is running XP Home SP3. The following six updates continually fail, even after all of the suggested steps plus others. KB947355 KB945432 KB943973 KB945185 KB953432 KB907417 KB951548 KB921598 Even when hidden I still nagged to permit them to load. The registry has been scrubbed (CCLEANER), the temp folders emptied, etc. All AV and firewalls have been turned off during execution. Any new ideas would be greatly appreciated P.S. This is a legal copy of WINXP.
Guest MowGreen [MVP] Posted August 28, 2008 Posted August 28, 2008 Re: Six XP Updates It would help *immensely* if you included the updates description besides the KB number. One has to look up each KB to determine which update failed. Since these all appear to be security updates for Office 2K3: How to troubleshoot an update installation by using log files in Office 2003 http://support.microsoft.com/kb/884290 or, from: http://support.microsoft.com/kb/945432 " How to get help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the following International Support Web site: http://support.microsoft.com/common/international.aspx " Tell them the KB numbers of the security updates for Off 2K3 and that they will not install. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== Garo9 wrote: > I have read many of the posts with regard to Win XP Updates from MS and > worked through the suggested steps. None seem to have resolved my problem. > This particular machine is running XP Home SP3. The following six updates > continually fail, even after all of the suggested steps plus others. > > KB947355 > KB945432 > KB943973 > KB945185 > KB953432 > KB907417 > KB951548 > KB921598 > > Even when hidden I still nagged to permit them to load. The registry has > been scrubbed (CCLEANER), the temp folders emptied, etc. All AV and firewalls > have been turned off during execution. > > Any new ideas would be greatly appreciated > > P.S. This is a legal copy of WINXP.
Guest Muzafar Ganie Posted August 28, 2008 Posted August 28, 2008 RE: Six XP Updates Hi, Can You mention the error message if any otherwsie check the windowsupdate.log file for the error message steps to check the windows update log file star->run->windowsupdate.log and press enter check any ox8 error code with recent date Muzafar
Guest PA Bear [MS MVP] Posted August 28, 2008 Posted August 28, 2008 Re: Six XP Updates Put your Office 2003 CD into the appropriate drive bay then try again. If you've hidden them at Microsoft Update but they've already downloaded, you'll still be prompted to install them. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Garo9 wrote: > I have read many of the posts with regard to Win XP Updates from MS and > worked through the suggested steps. None seem to have resolved my problem. > This particular machine is running XP Home SP3. The following six updates > continually fail, even after all of the suggested steps plus others. > > KB947355 > KB945432 > KB943973 > KB945185 > KB953432 > KB907417 > KB951548 > KB921598 > > Even when hidden I still nagged to permit them to load. The registry has > been scrubbed (CCLEANER), the temp folders emptied, etc. All AV and > firewalls have been turned off during execution. > > Any new ideas would be greatly appreciated > > P.S. This is a legal copy of WINXP.
Guest Muzafar Ganie Posted August 28, 2008 Posted August 28, 2008 RE: Six XP Updates Muzafar Ganie 8/28/2008 3:33 PM PST Hi, Can You mention the error message if any otherwsie check the windowsupdate.log file for the error message steps to check the windows update log file star->run->windowsupdate.log and press enter check any ox8 error code with recent date Muzafar
Guest Garo9 Posted August 29, 2008 Posted August 29, 2008 RE: Six XP Updates All, Thank you for your comments. Here are the troubled items with title: * Title = Security Update for Microsoft Office 2003 (KB921598) * Title = Security Update for Microsoft Office 2003 (KB947355) * Title = Security Update for Microsoft Office Outlook 2003 (KB945432) * Title = Security Update for Microsoft Works Suite 2005 (KB943973) * Title = Security Update for Office 2003 (KB945185) * Title = Update for Microsoft Office Outlook 2003 (KB953432) * Title = Update for Office 2003 (KB907417) Checked the windowsupdate.log for ox8 erros, none found. Used CTL F search of the entire file as well as visual scan. Inserted original disk & reboot, etc - no impact. Will try calling MS support. "Garo9" wrote: > I have read many of the posts with regard to Win XP Updates from MS and > worked through the suggested steps. None seem to have resolved my problem. > This particular machine is running XP Home SP3. The following six updates > continually fail, even after all of the suggested steps plus others. > > KB947355 > KB945432 > KB943973 > KB945185 > KB953432 > KB907417 > KB951548 > KB921598 > > Even when hidden I still nagged to permit them to load. The registry has > been scrubbed (CCLEANER), the temp folders emptied, etc. All AV and firewalls > have been turned off during execution. > > Any new ideas would be greatly appreciated > > P.S. This is a legal copy of WINXP.
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