XP Pro SP3 took out Mouse and driver from Device Manager

[Guest JoJo]

I see the pointer frozen in the middle of the display but no mouse activity

and weirder yet is no sign of any mouse installed and no mouse drivers can

be seen in Device Manager. Scary. Opinions on what to do next?

 

I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot from.

[Guest Clark]

Re: XP Pro SP3 took out Mouse and driver from Device Manager

 

JoJo wrote:

> I see the pointer frozen in the middle of the display but no mouse

> activity and weirder yet is no sign of any mouse installed and no

> mouse drivers can be seen in Device Manager. Scary. Opinions on what

> to do next?

> I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot

> from.

 

System restore point , then lookup why SP3 failed

Clark...

 

--

Don't you have Google in your part of the world?

[Guest Stephen Harris]

Re: XP Pro SP3 took out Mouse and driver from Device Manager

 

JoJo wrote:

> I see the pointer frozen in the middle of the display but no mouse

> activity and weirder yet is no sign of any mouse installed and no mouse

> drivers can be seen in Device Manager. Scary. Opinions on what to do next?

>

> I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot from.

 

This is just an idea. My Intellitype Pro Keyboard 2.1 driver would not

work with Vista and it wasn't easy to find a substitute driver.

 

Maybe booting into Safe Mode will let you use the mouse to do some of

the steps outlined below. I think Safe Mode uses the generic driver yet.

You may have to delete registry keys to uninstall the driver, then

reinstall. Possibly, your mouse has passed from legacy to historical.

 

http://support.microsoft.com/kb/321122

 

If you connect a Microsoft Plug and Play Serial Mouse, a Microsoft

EasyBall, or a Microsoft IntelliMouse pointing device to the computer,

the device may not be detected by Microsoft Windows. When you run the

Add New Hardware Wizard, the issue is not resolved.

 

CAUSE

This issue may occur if files from a previous installation of a pointing

device are still on the computer.

[Guest PA Bear [MS MVP]]

Re: XP Pro SP3 took out Mouse and driver from Device Manager

 

Device Manager may not show any devices...after you install Windows XP

Service Pack 3

http://support.microsoft.com/kb/953979

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada.

 

.. US:

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

 

.. CA:

http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

 

.. UK:

http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

 

.. AU:

http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

 

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select

Windows XP | select Windows XP Service Pack 3

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

JoJo wrote:

> I see the pointer frozen in the middle of the display but no mouse

> activity

> and weirder yet is no sign of any mouse installed and no mouse drivers can

> be seen in Device Manager. Scary. Opinions on what to do next?

>

> I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot

> from.

[Guest JoJo]

Re: XP Pro SP3 took out Mouse and driver from Device Manager

 

The effort to restore a mouse took all day. I can't use my KVM switchbox

anymore but I have a mouse. Nothing I did could restore my use of th KVM

switch that I tested piece at a time cable by cable with other working

equipment. SP3 also destroyed that for me too.

 

"JoJo" <somebody@somewhere.com> wrote in message

news:OqBLKzrCJHA.3396@TK2MSFTNGP03.phx.gbl...

>I see the pointer frozen in the middle of the display but no mouse activity

>and weirder yet is no sign of any mouse installed and no mouse drivers can

>be seen in Device Manager. Scary. Opinions on what to do next?

>

> I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot

> from.

[Guest Clark]

Re: XP Pro SP3 took out Mouse and driver from Device Manager

 

Telling the group about the KVM switch might have HELPED,

it is kinda pertinent...

 

Clark, shakes head...

 

Clark....

 

JoJo wrote:

> The effort to restore a mouse took all day. I can't use my KVM

> switchbox anymore but I have a mouse. Nothing I did could restore my

> use of th KVM switch that I tested piece at a time cable by cable

> with other working equipment. SP3 also destroyed that for me too.

>

> "JoJo" <somebody@somewhere.com> wrote in message

> news:OqBLKzrCJHA.3396@TK2MSFTNGP03.phx.gbl...

>> I see the pointer frozen in the middle of the display but no mouse

>> activity and weirder yet is no sign of any mouse installed and no

>> mouse drivers can be seen in Device Manager. Scary. Opinions on what

>> to do next? I do have really old IntelliPoint 1.1 on floppy disk and a CD

>> to boot

>> from.

 

--

Don't you have Google in your part of the world?

[Guest Frank-FL]

Re: XP Pro SP3 took out Mouse and driver from Device Manager

 

I can't help myself. This has to be said. SP3 did not destroy anything.

You have outdated drivers and probably some mismatched hardware.

I haven't installed a mouse driver since amouse for MSDOS.

 

"JoJo" <somebody@somewhere.com> wrote in message news:Ox%23C2PyCJHA.3576@TK2MSFTNGP05.phx.gbl...

> The effort to restore a mouse took all day. I can't use my KVM switchbox

> anymore but I have a mouse. Nothing I did could restore my use of th KVM

> switch that I tested piece at a time cable by cable with other working

> equipment. SP3 also destroyed that for me too.

>

> "JoJo" <somebody@somewhere.com> wrote in message

> news:OqBLKzrCJHA.3396@TK2MSFTNGP03.phx.gbl...

>>I see the pointer frozen in the middle of the display but no mouse activity

>>and weirder yet is no sign of any mouse installed and no mouse drivers can

>>be seen in Device Manager. Scary. Opinions on what to do next?

>>

>> I do have really old IntelliPoint 1.1 on floppy disk and a CD to boot

>> from.

>