Can't RESTORE to previous date or remove some programs in Add/Remo

August 30, 2008

Had to remove an extra AOL program, but the Add/Remove stalls and says that

there was an error and had to close (says something about app conflict in

info sent to Microsoft). I believe that the program I wanted to uninstall is

the problem, but not sure. Then I went to RESTORE my computer state to a

previous time that was good, but it goes through all the steps to restore

only to state that it is unable to restore to any previous date. What is

going on? How can I fix these issues?

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/Remo

I would rt click MyComputer>select System Restore>check the box that

say's Turn off System Restore on All Drives click on Apply, Ok. Restart the

Computer and reverse the procedure you just performed. Then Open MyComputer

rt click on Drive Icon and select Properties>Disk Cleanup>More

Options>System Restore-Cleanup. Say yes to all. At that

time you can also click on Installed Programs-Cleanup and try to remove

the unwanted AOL program again.

"dev328" <dev328@discussions.microsoft.com> wrote in message

news:A7827DC6-DE82-4E17-A10C-7A5451209AA9@microsoft.com...

> Had to remove an extra AOL program, but the Add/Remove stalls and says

> that

> there was an error and had to close (says something about app conflict in

> info sent to Microsoft). I believe that the program I wanted to uninstall

> is

> the problem, but not sure. Then I went to RESTORE my computer state to a

> previous time that was good, but it goes through all the steps to restore

> only to state that it is unable to restore to any previous date. What is

> going on? How can I fix these issues?

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/Remo

you might try using

the system restore

via safemode.

--

db·´¯`·...¸><)))º>

"dev328" <dev328@discussions.microsoft.com> wrote in message news:A7827DC6-DE82-4E17-A10C-7A5451209AA9@microsoft.com...

> Had to remove an extra AOL program, but the Add/Remove stalls and says that

> there was an error and had to close (says something about app conflict in

> info sent to Microsoft). I believe that the program I wanted to uninstall is

> the problem, but not sure. Then I went to RESTORE my computer state to a

> previous time that was good, but it goes through all the steps to restore

> only to state that it is unable to restore to any previous date. What is

> going on? How can I fix these issues?

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/

Re: Can't RESTORE to previous date or remove some programs in Add/

Thanks Rich, I'll try that and then to reverse the steps if it makes any

difference, because I already did a full disk clean-up, defrag, tried going

in on safe mode, etc. Will let you know if it worked.

"Rich Barry" wrote:

> I would rt click MyComputer>select System Restore>check the box that

> say's Turn off System Restore on All Drives click on Apply, Ok. Restart the

> Computer and reverse the procedure you just performed. Then Open MyComputer

> rt click on Drive Icon and select Properties>Disk Cleanup>More

> Options>System Restore-Cleanup. Say yes to all. At that

> time you can also click on Installed Programs-Cleanup and try to remove

> the unwanted AOL program again.

>

> "dev328" <dev328@discussions.microsoft.com> wrote in message

> news:A7827DC6-DE82-4E17-A10C-7A5451209AA9@microsoft.com...

> > Had to remove an extra AOL program, but the Add/Remove stalls and says

> > that

> > there was an error and had to close (says something about app conflict in

> > info sent to Microsoft). I believe that the program I wanted to uninstall

> > is

> > the problem, but not sure. Then I went to RESTORE my computer state to a

> > previous time that was good, but it goes through all the steps to restore

> > only to state that it is unable to restore to any previous date. What is

> > going on? How can I fix these issues?

>

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/

Re: Can't RESTORE to previous date or remove some programs in Add/

Thanks db, but I already tried that, also went into msconfig and tried

through diagnotics & disabled many unnecessary start-up programs. Any other

suggestions would be greatly appreciated.

"db.·.. ><))) ·>` .. ." wrote:

> you might try using

> the system restore

> via safemode.

>

> --

>

> db·´¯`·...¸><)))º>

>

> "dev328" <dev328@discussions.microsoft.com> wrote in message news:A7827DC6-DE82-4E17-A10C-7A5451209AA9@microsoft.com...

> > Had to remove an extra AOL program, but the Add/Remove stalls and says that

> > there was an error and had to close (says something about app conflict in

> > info sent to Microsoft). I believe that the program I wanted to uninstall is

> > the problem, but not sure. Then I went to RESTORE my computer state to a

> > previous time that was good, but it goes through all the steps to restore

> > only to state that it is unable to restore to any previous date. What is

> > going on? How can I fix these issues?

>

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/

Re: Can't RESTORE to previous date or remove some programs in Add/

well, if the system restore

feature is functional, then

perhaps the system files

have become corrupted.

sometimes, the anti virus

prevents the system from

being modified, like returning

it back to a prior state.

in any case, perhaps you

might try a repair installation

with your windows cd, that

way any missing or corrupted

files on your hd can be replaced

with genuine ones from the cd.

the method above will also

create a new restore point

too.

--

db·´¯`·...¸><)))º>

"dev328" <dev328@discussions.microsoft.com> wrote in message news:94BDF724-4A0E-424F-9803-E9B8F6AB2FC2@microsoft.com...

> Thanks db, but I already tried that, also went into msconfig and tried

> through diagnotics & disabled many unnecessary start-up programs. Any other

> suggestions would be greatly appreciated.

>

> "db.·.. ><))) ·>` .. ." wrote:

>

>> you might try using

>> the system restore

>> via safemode.

>>

>> --

>>

>> db·´¯`·...¸><)))º>

>>

>> "dev328" <dev328@discussions.microsoft.com> wrote in message news:A7827DC6-DE82-4E17-A10C-7A5451209AA9@microsoft.com...

>> > Had to remove an extra AOL program, but the Add/Remove stalls and says that

>> > there was an error and had to close (says something about app conflict in

>> > info sent to Microsoft). I believe that the program I wanted to uninstall is

>> > the problem, but not sure. Then I went to RESTORE my computer state to a

>> > previous time that was good, but it goes through all the steps to restore

>> > only to state that it is unable to restore to any previous date. What is

>> > going on? How can I fix these issues?

>>

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/

Re: Can't RESTORE to previous date or remove some programs in Add/

hat sounds more like what I might have to do, but since I have never done

this before on XP, is the repair the same as a full format where everything

gets wiped out, or will it keep my files there like My Documents and some

programs I have installed? I remember with previous MS OS programs like W98

& W95 we could just insert the cd and just write over everything and it would

not wipe out or harm anything else on the computer. Will the repair do the

same thing? Also, when I had to reformat another XP computer recently I

don't remember a repair button, only a reformat, how do I find or do a repair?

"db.·.. ><))) ·>` .. ." wrote:

> well, if the system restore

> feature is functional, then

> perhaps the system files

> have become corrupted.

>

> sometimes, the anti virus

> prevents the system from

> being modified, like returning

> it back to a prior state.

>

> in any case, perhaps you

> might try a repair installation

> with your windows cd, that

> way any missing or corrupted

> files on your hd can be replaced

> with genuine ones from the cd.

>

> the method above will also

> create a new restore point

> too.

>

> --

>

> db·´¯`·...¸><)))º>

>

> "dev328" <dev328@discussions.microsoft.com> wrote in message news:94BDF724-4A0E-424F-9803-E9B8F6AB2FC2@microsoft.com...

> > Thanks db, but I already tried that, also went into msconfig and tried

> > through diagnotics & disabled many unnecessary start-up programs. Any other

> > suggestions would be greatly appreciated.

> >

> > "db.·.. ><))) ·>` .. ." wrote:

> >

> >> you might try using

> >> the system restore

> >> via safemode.

> >>

> >> --

> >>

> >> db·´¯`·...¸><)))º>

> >>

> >> "dev328" <dev328@discussions.microsoft.com> wrote in message news:A7827DC6-DE82-4E17-A10C-7A5451209AA9@microsoft.com...

> >> > Had to remove an extra AOL program, but the Add/Remove stalls and says that

> >> > there was an error and had to close (says something about app conflict in

> >> > info sent to Microsoft). I believe that the program I wanted to uninstall is

> >> > the problem, but not sure. Then I went to RESTORE my computer state to a

> >> > previous time that was good, but it goes through all the steps to restore

> >> > only to state that it is unable to restore to any previous date. What is

> >> > going on? How can I fix these issues?

> >>

>

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/

Re: Can't RESTORE to previous date or remove some programs in Add/

Why you don't give us the Error message exact Verbatim and we may can help!

Did you scan the machine for malware and virues?

What Anti-virus and anti-malware you have installed on this machine?

Open a Notepad, customize or minimize to the taskbar as you will need it

later for this step to copy the error message on it.

Open a run command and type in:

eventvwr.msc click [OK] you will get the Event viewer control Panel.

click on each of these:

Application

System

Security

Look in the right Pane/window for error message with red (X) or Yellow

exclamation mark /!\ , double click each one to get more info about the

causer.

On the Event error properties message you will see:

Up Arrow

Down arrow

Two pages

Click on the two pages to copy the error message then bring up the Notepad

you opened earlier and right click on the first line and select Paste from

the list, this will paste the error message on a Notepad.

Please don't duplicate the error message one of each kind will be sufficient.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the

error, just one of each kind and post them back in your next post.

How to perform a clean boot in Windows XP

http://support.microsoft.com/?id=310353

A description of the Safe Mode Boot options in Windows XP

http://support.microsoft.com/kb/315222/en-us

http://www.michaelstevenstech.com/XPrepairinstall.htm

HTH.

nass

-----

http://www.nasstec.co.uk

"dev328" wrote:

> hat sounds more like what I might have to do, but since I have never done

> this before on XP, is the repair the same as a full format where everything

> gets wiped out, or will it keep my files there like My Documents and some

> programs I have installed? I remember with previous MS OS programs like W98

> & W95 we could just insert the cd and just write over everything and it would

> not wipe out or harm anything else on the computer. Will the repair do the

> same thing? Also, when I had to reformat another XP computer recently I

> don't remember a repair button, only a reformat, how do I find or do a repair?

>

> "db.·.. ><))) ·>` .. ." wrote:

>

> > well, if the system restore

> > feature is functional, then

> > perhaps the system files

> > have become corrupted.

> >

> > sometimes, the anti virus

> > prevents the system from

> > being modified, like returning

> > it back to a prior state.

> >

> > in any case, perhaps you

> > might try a repair installation

> > with your windows cd, that

> > way any missing or corrupted

> > files on your hd can be replaced

> > with genuine ones from the cd.

> >

> > the method above will also

> > create a new restore point

> > too.

> >

> > --

> >

> > db·´¯`·...¸><)))º>

> >

> > "dev328" <dev328@discussions.microsoft.com> wrote in message news:94BDF724-4A0E-424F-9803-E9B8F6AB2FC2@microsoft.com...

> > > Thanks db, but I already tried that, also went into msconfig and tried

> > > through diagnotics & disabled many unnecessary start-up programs. Any other

> > > suggestions would be greatly appreciated.

> > >

> > > "db.·.. ><))) ·>` .. ." wrote:

> > >

> > >> you might try using

> > >> the system restore

> > >> via safemode.

> > >>

> > >> --

> > >>

> > >> db·´¯`·...¸><)))º>

> > >>

> > >> "dev328" <dev328@discussions.microsoft.com> wrote in message news:A7827DC6-DE82-4E17-A10C-7A5451209AA9@microsoft.com...

> > >> > Had to remove an extra AOL program, but the Add/Remove stalls and says that

> > >> > there was an error and had to close (says something about app conflict in

> > >> > info sent to Microsoft). I believe that the program I wanted to uninstall is

> > >> > the problem, but not sure. Then I went to RESTORE my computer state to a

> > >> > previous time that was good, but it goes through all the steps to restore

> > >> > only to state that it is unable to restore to any previous date. What is

> > >> > going on? How can I fix these issues?

> > >>

> >

August 30, 2008

Re: Can't RESTORE to previous date or remove some programs in Add/

Re: Can't RESTORE to previous date or remove some programs in Add/

sure. its not hard:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

the process only focus's

on windows system files

to ensure your system is

complete.

the caviate is that your

o.s. version must be the

same as the cd, eg

win on hd sp2= sp2 cd

--

db·´¯`·...¸><)))º>

"dev328" <dev328@discussions.microsoft.com> wrote in message news:FCD67A6D-8843-4C8D-8213-10A16B36D47F@microsoft.com...