Guest Tillpott Posted August 31, 2008 Posted August 31, 2008 Hi I use IE7 and am happy with it ~ up until now have had no problems, however, since a few days ago I have been having problems getting web pages to open ~ I keep getting IE cannot display this page . . . I checked my MS update history tonight and found SP3 had downloaded automatically ` would this be the cause of the problem ? How do I get back to normal ? Do I uninstall SP3 ? What effect will it have on my computer ~ ? Do I need SP3 ? I do not want to change back to IE6 ( as I like IE7 ) if I really don't have to. Thank you in advance for your help. Tillpott
Guest nass Posted August 31, 2008 Posted August 31, 2008 RE: SP3 problems ~ with IE7 ??? or not "Tillpott" wrote: > Hi > > I use IE7 and am happy with it ~ up until now have had no problems, however, > since a few days ago I have been having problems getting web pages to open ~ > I keep getting IE cannot display this page . . . > > I checked my MS update history tonight and found SP3 had downloaded > automatically ` would this be the cause of the problem ? > > How do I get back to normal ? Do I uninstall SP3 ? > > What effect will it have on my computer ~ ? Do I need SP3 ? > > I do not want to change back to IE6 ( as I like IE7 ) if I really don't have > to. > > Thank you in advance for your help. > > Tillpott Open a run command and type iN; ipconfig /flushdns click [OK] ipconfig /renew regsvr32 softpub.dll regsvr32 urlmon.dll regsvr32 vbscript.dll regsvr32 jscript.dll netsh winsock reset or this tool (winsock-Fix) from here: http://www.nasstec.co.uk/tools.html Reboot your machine and see if the webpages will display. Do You have a router? Try to Power Down the router for about 40 Secs then the Computer. Then Power the Router ON for about 30 secs then the Computer and try to connect, does this help?. 1... Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on Advanced Tab and then click Reset Web Settings Button ( Note if you have IE6 it will be under Programs Tab). Make sure the machine malware free and Virus free by scanning. 1... Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on General Tab (1st Tab on the left) and you will see a Button called [ Clear History ..] click on it to clear your History caches, then click on [Delete Files..] to delete Internet Files created over the time, click on [ Delete Cookies...] to delete your cookies left by visiting websites. = Then try to Disable the Add-Ons on your Browser somehow installed on your browser, On how to disable the Add-ons follow this: Click on Programs Tab and then click the Manage Add-Ons Button there Disable the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one later and see which is the culprit or you can send them here in your next post) and click [OK] to confirm your Changes. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Click on Advanced Tab and scroll down under the browsing option and uncheck this box: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) and click Apply then OK to close your IE Properties. How to optimize or reset Internet Explorer 7 http://support.microsoft.com/kb/936213/ How to use Reset Internet Explorer Settings (RIES): http://support.microsoft.com/kb/923737 How to troubleshoot network connectivity problems in Internet Explorer http://support.microsoft.com/default.aspx/kb/936211 "Error message in Internet Explorer 7 Internet Explorer cannot display the webpage" http://support.microsoft.com/kb/926431 Run disk cleanup and then this command: sfc /scannow HTH nass --- http://www.nasstec.co.uk
Guest smlunatick Posted August 31, 2008 Posted August 31, 2008 Re: SP3 problems ~ with IE7 ??? or not On Aug 31, 6:39 am, Tillpott <Tillp...@discussions.microsoft.com> wrote: > Hi > > I use IE7 and am happy with it ~ up until now have had no problems, however, > since a few days ago I have been having problems getting web pages to open ~ > I keep getting IE cannot display this page . . . > > I checked my MS update history tonight and found SP3 had downloaded > automatically ` would this be the cause of the problem ? > > How do I get back to normal ? Do I uninstall SP3 ? > > What effect will it have on my computer ~ ? Do I need SP3 ? > > I do not want to change back to IE6 ( as I like IE7 ) if I really don't have > to. > > Thank you in advance for your help. > > Tillpott Usually to fix IE7 problems, they recommended un-installing / re- install IE7. However, when SP3 is installed, you can never uninstall IE7 without first uninstalling SP3.
Guest Tillpott Posted August 31, 2008 Posted August 31, 2008 RE: SP3 problems ~ with IE7 ??? or not "Tillpott" wrote: > Hi > > I use IE7 and am happy with it ~ up until now have had no problems, however, > since a few days ago I have been having problems getting web pages to open ~ > I keep getting IE cannot display this page . . . > > I checked my MS update history tonight and found SP3 had downloaded > automatically ` would this be the cause of the problem ? > > How do I get back to normal ? Do I uninstall SP3 ? > > What effect will it have on my computer ~ ? Do I need SP3 ? > > I do not want to change back to IE6 ( as I like IE7 ) if I really don't have > to. > > Thank you in advance for your help. > > Tillpott Too much frustration ~ I simply uninstalled SP3 and fixed the issue. SP3 was also causing freezing and pages not responding ~ having to close too many things by using task manager. Much happier without SP3 Have also turned off my automatic updates so it will not download itself again. Thnaks for all your assistance and time regards Tillpott
Guest Big_Al Posted August 31, 2008 Posted August 31, 2008 Re: SP3 problems ~ with IE7 ??? or not Tillpott wrote: > > "Tillpott" wrote: > >> Hi >> >> I use IE7 and am happy with it ~ up until now have had no problems, however, >> since a few days ago I have been having problems getting web pages to open ~ >> I keep getting IE cannot display this page . . . >> >> I checked my MS update history tonight and found SP3 had downloaded >> automatically ` would this be the cause of the problem ? >> >> How do I get back to normal ? Do I uninstall SP3 ? >> >> What effect will it have on my computer ~ ? Do I need SP3 ? >> >> I do not want to change back to IE6 ( as I like IE7 ) if I really don't have >> to. >> >> Thank you in advance for your help. >> >> Tillpott > > Too much frustration ~ I simply uninstalled SP3 and fixed the issue. > > SP3 was also causing freezing and pages not responding ~ having to close too > many things by using task manager. > > Much happier without SP3 > > Have also turned off my automatic updates so it will not download itself > again. > > Thnaks for all your assistance and time > > regards > Tillpott You don't have to turn off updates, Just open up updates manually and find the SP3 update. Expand it and check the box to not load it save and hide hidden downloads. The others will then load. If you also do like I did, just set the settings to don't download and just notify you. That way you can pick the ones you want.
Guest PA Bear [MS MVP] Posted August 31, 2008 Posted August 31, 2008 Re: SP3 problems ~ with IE7 ??? or not Error message after you install a Windows Internet Explorer 7 update from Windows Update or from Microsoft Update: "Webpage cannot be displayed": http://support.microsoft.com/kb/942818 If tweaking your third-party firewall's settings don't help, try the following: 1. Disable your anti-virus application, all Norton Add-ons (if any), any real-time protection provided by an anti-spyware application (except for Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any third-party firewall AND THEN enable the Windows Firewall. NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., browsing; reading email; chatting) except #4 below until your anti-virus application has been re-enabled! If you're running ZA Free firewall, you may need to uninstall it instead of disabling it. 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)" via Add/Remove Programs (make sure Show Updates box is checked at top right) and reboot. **Vista: Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)" via Control Panel | Security | Windows Update | View installed updates and reboot. 3. Re-do #1 above. 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates offered (i.e., KB953838). If a Root Certificates update is listed in the Optional Updates category, install it to take full advantage of IE7's enhanced security. **Vista: Run Windows Update manually and install any Important updates offered (i.e., KB953838). If a Root Certificates update is listed in the Optional Updates category, install it to take full advantage of IE7's enhanced security. 5. Reboot > Make sure everything in #1 above is enabled again and, if applicable, disable the Windows Firewall and enable (or reinstall) your third-party firewall. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Tillpott wrote: > Hi > > I use IE7 and am happy with it ~ up until now have had no problems, > however, > since a few days ago I have been having problems getting web pages to open > ~ > I keep getting IE cannot display this page . . . > > I checked my MS update history tonight and found SP3 had downloaded > automatically ` would this be the cause of the problem ? > > How do I get back to normal ? Do I uninstall SP3 ? > > What effect will it have on my computer ~ ? Do I need SP3 ? > > I do not want to change back to IE6 ( as I like IE7 ) if I really don't > have > to. > > Thank you in advance for your help. > > Tillpott
Guest PA Bear [MS MVP] Posted August 31, 2008 Posted August 31, 2008 Re: SP3 problems ~ with IE7 ??? or not Tillpott wrote: >> I use IE7 and am happy with it ~ up until now have had no problems, >> however, since a few days ago I have been having problems getting web >> pages to open ~ I keep getting IE cannot display this page . . . >> >> I checked my MS update history tonight and found SP3 had downloaded >> automatically ` would this be the cause of the problem ? >> >> How do I get back to normal ? Do I uninstall SP3 ? >> >> What effect will it have on my computer ~ ? Do I need SP3 ? >> >> I do not want to change back to IE6 ( as I like IE7 ) if I really don't >> have to. >> >> Thank you in advance for your help. >> >> Tillpott > > Too much frustration ~ I simply uninstalled SP3 and fixed the issue. > > SP3 was also causing freezing and pages not responding ~ having to close > too > many things by using task manager. > > Much happier without SP3 > > Have also turned off my automatic updates so it will not download itself > again. SP3 did not cause the problem. You do not have to turn of AU to avoid reinstalling SP3. You're likely to encounter the same problem when you install the most most recent or any future Security Updates for IE7. (I can assure you that you're missing the most recent one now and that you'd be foolish not keep IE fully patched at all times.) -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/
Guest Tillpott Posted September 1, 2008 Posted September 1, 2008 Re: SP3 problems ~ with IE7 ??? or not eK PA BEar, I understand it is not SP3 (tho I am still not going to download it again ~ as it also affected my Outlook 2007) I will folow through these instructions and post again after. Thank you for persisting and giving me some answers. Regard Tillpott "PA Bear [MS MVP]" wrote: > Error message after you install a Windows Internet Explorer 7 update from > Windows Update or from Microsoft Update: "Webpage cannot be displayed": > http://support.microsoft.com/kb/942818 > > If tweaking your third-party firewall's settings don't help, try the > following: > > 1. Disable your anti-virus application, all Norton Add-ons (if any), any > real-time protection provided by an anti-spyware application (except for > Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS > guard.exe, etc.), disable any third-party firewall AND THEN enable the > Windows Firewall. > > NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., > browsing; reading email; chatting) except #4 below until your anti-virus > application has been re-enabled! If you're running ZA Free firewall, you > may need to uninstall it instead of disabling it. > > 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)" > via Add/Remove Programs (make sure Show Updates box is checked at top right) > and reboot. > > **Vista: Uninstall "Security Update for Windows Internet Explorer 7 > (KB953838)" via Control Panel | Security | Windows Update | View installed > updates and reboot. > > 3. Re-do #1 above. > > 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates > offered (i.e., KB953838). If a Root Certificates update is listed in the > Optional Updates category, install it to take full advantage of IE7's > enhanced security. > > **Vista: Run Windows Update manually and install any Important updates > offered (i.e., KB953838). If a Root Certificates update is listed in the > Optional Updates category, install it to take full advantage of IE7's > enhanced security. > > 5. Reboot > Make sure everything in #1 above is enabled again and, if > applicable, disable the Windows Firewall and enable (or reinstall) your > third-party firewall. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ >
Guest Tillpott Posted September 1, 2008 Posted September 1, 2008 Re: SP3 problems ~ with IE7 ??? or not I am using AVG8 Free version ~ I cannot find how to disable it ~ so I am going ahead with all the rest of the instructions. "Tillpott" wrote: > OK PA BEar, I understand it is not SP3 (tho I am still not going to download > it again ~ as it also affected my Outlook 2007) > > I will folow through these instructions and post again after. > > Thank you for persisting and giving me some answers. > > Regard > Tillpott > > "PA Bear [MS MVP]" wrote: > > > Error message after you install a Windows Internet Explorer 7 update from > > Windows Update or from Microsoft Update: "Webpage cannot be displayed": > > http://support.microsoft.com/kb/942818 > > > > If tweaking your third-party firewall's settings don't help, try the > > following: > > > > 1. Disable your anti-virus application, all Norton Add-ons (if any), any > > real-time protection provided by an anti-spyware application (except for > > Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS > > guard.exe, etc.), disable any third-party firewall AND THEN enable the > > Windows Firewall. > > > > NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., > > browsing; reading email; chatting) except #4 below until your anti-virus > > application has been re-enabled! If you're running ZA Free firewall, you > > may need to uninstall it instead of disabling it. > > > > 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)" > > via Add/Remove Programs (make sure Show Updates box is checked at top right) > > and reboot. > > > > **Vista: Uninstall "Security Update for Windows Internet Explorer 7 > > (KB953838)" via Control Panel | Security | Windows Update | View installed > > updates and reboot. > > > > 3. Re-do #1 above. > > > > 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates > > offered (i.e., KB953838). If a Root Certificates update is listed in the > > Optional Updates category, install it to take full advantage of IE7's > > enhanced security. > > > > **Vista: Run Windows Update manually and install any Important updates > > offered (i.e., KB953838). If a Root Certificates update is listed in the > > Optional Updates category, install it to take full advantage of IE7's > > enhanced security. > > > > 5. Reboot > Make sure everything in #1 above is enabled again and, if > > applicable, disable the Windows Firewall and enable (or reinstall) your > > third-party firewall. > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > > AumHa VSOP & Admin http://aumha.net > > DTS-L http://dts-l.net/ > > >
Guest Tillpott Posted September 1, 2008 Posted September 1, 2008 RE: SP3 problems ~ with IE7 ??..." RE: SP3 problems ~ with IE7 ??..." Hi Nass My system is clean. I use Adaware, Spybot and CW Shredder. It is also an intermittent problem of not displaying web pages, it is not happening all the time. Last IE7 update was KB953838 I have removed that to see what happens. I am running AVG Free version 8 as anti virus. "nass" wrote: > > > "Tillpott" wrote: > > > Hi > > > > I use IE7 and am happy with it ~ up until now have had no problems, however, > > since a few days ago I have been having problems getting web pages to open ~ > > I keep getting IE cannot display this page . . . > > > > I checked my MS update history tonight and found SP3 had downloaded > > automatically ` would this be the cause of the problem ? > > > > How do I get back to normal ? Do I uninstall SP3 ? > > > > What effect will it have on my computer ~ ? Do I need SP3 ? > > > > I do not want to change back to IE6 ( as I like IE7 ) if I really don't have > > to. > > > > Thank you in advance for your help. > > > > Tillpott > > Open a run command and type iN; > ipconfig /flushdns click [OK] > ipconfig /renew > regsvr32 softpub.dll > regsvr32 urlmon.dll > regsvr32 vbscript.dll > regsvr32 jscript.dll > netsh winsock reset > > or this tool (winsock-Fix) from here: > http://www.nasstec.co.uk/tools.html > Reboot your machine and see if the webpages will display. > > Do You have a router? Try to Power Down the router for about 40 > Secs then the Computer. > Then Power the Router ON for about 30 secs then the Computer and try to > connect, does this help?. > > 1... Click start >> Control Panel >> Double Click Network and Internet > Connections >> Double click Internet Options, on the IE Properties window > you will see these Options: > General | Security | Privacy | Content | Connections | Programs > | Advanced . > Click on Advanced Tab and then click Reset Web Settings Button ( Note if you > have IE6 it will be under Programs Tab). > Make sure the machine malware free and Virus free by scanning. > > 1... Click start >> Control Panel >> Double Click Network and Internet > Connections >> Double click Internet Options, on the IE Properties window > you will see these Options: > General | Security | Privacy | Content | Connections | Programs > | Advanced . > > Click on General Tab (1st Tab on the left) and you will see a Button called > [ Clear History ..] click on it to clear your History caches, then click on > [Delete Files..] to delete Internet Files created over the time, click on [ > Delete Cookies...] to delete your cookies left by visiting websites. > > = Then try to Disable the Add-Ons on your Browser somehow installed on your > browser, On how to disable the Add-ons follow this: > Click on Programs Tab and then click the Manage Add-Ons Button there Disable > the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one > later and see which is the culprit or you can send them here in your next > post) and click [OK] to confirm your Changes. > How to manage Add-Ons: > http://support.microsoft.com/kb/883256 > > Click on Advanced Tab and scroll down under the browsing option and uncheck > this box: > [&] Browsing > [ ] Enable Third-Party browser extensions (Req Rest) and click Apply > then OK to close your IE Properties. > > > How to optimize or reset Internet Explorer 7 > http://support.microsoft.com/kb/936213/ > How to use Reset Internet Explorer Settings (RIES): > http://support.microsoft.com/kb/923737 > > How to troubleshoot network connectivity problems in Internet Explorer > http://support.microsoft.com/default.aspx/kb/936211 > > "Error message in Internet Explorer 7 Internet Explorer cannot display > the webpage" > http://support.microsoft.com/kb/926431 > > Run disk cleanup and then this command: > sfc /scannow > HTH > nass > --- > http://www.nasstec.co.uk >
Guest Tillpott Posted September 1, 2008 Posted September 1, 2008 Re: SP3 problems ~ with IE7 ??? or not Ok PA Bear I have disabled the only thing I could and that was Windows Firewall. (I do not have anyother firewall ~ am running AVG * Free) Have uninstalled KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have rebooted and enabled Windows Firewall. Now I suppose it is a matter of waiting to see if the problem arises again. As it is an intermittent problem with web pages not being displayed.... Is there anything else I need to do ? Thanks again for your simple instructions to follow. I hope I have done it right. Regards Tillpott "PA Bear [MS MVP]" wrote: > Error message after you install a Windows Internet Explorer 7 update from > Windows Update or from Microsoft Update: "Webpage cannot be displayed": > http://support.microsoft.com/kb/942818 > > If tweaking your third-party firewall's settings don't help, try the > following: > > 1. Disable your anti-virus application, all Norton Add-ons (if any), any > real-time protection provided by an anti-spyware application (except for > Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS > guard.exe, etc.), disable any third-party firewall AND THEN enable the > Windows Firewall. > > NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., > browsing; reading email; chatting) except #4 below until your anti-virus > application has been re-enabled! If you're running ZA Free firewall, you > may need to uninstall it instead of disabling it. > > 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)" > via Add/Remove Programs (make sure Show Updates box is checked at top right) > and reboot. > > **Vista: Uninstall "Security Update for Windows Internet Explorer 7 > (KB953838)" via Control Panel | Security | Windows Update | View installed > updates and reboot. > > 3. Re-do #1 above. > > 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates > offered (i.e., KB953838). If a Root Certificates update is listed in the > Optional Updates category, install it to take full advantage of IE7's > enhanced security. > > **Vista: Run Windows Update manually and install any Important updates > offered (i.e., KB953838). If a Root Certificates update is listed in the > Optional Updates category, install it to take full advantage of IE7's > enhanced security. > > 5. Reboot > Make sure everything in #1 above is enabled again and, if > applicable, disable the Windows Firewall and enable (or reinstall) your > third-party firewall. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > > Tillpott wrote: > > Hi > > > > I use IE7 and am happy with it ~ up until now have had no problems, > > however, > > since a few days ago I have been having problems getting web pages to open > > ~ > > I keep getting IE cannot display this page . . . > > > > I checked my MS update history tonight and found SP3 had downloaded > > automatically ` would this be the cause of the problem ? > > > > How do I get back to normal ? Do I uninstall SP3 ? > > > > What effect will it have on my computer ~ ? Do I need SP3 ? > > > > I do not want to change back to IE6 ( as I like IE7 ) if I really don't > > have > > to. > > > > Thank you in advance for your help. > > > > Tillpott > >
Guest PA Bear [MS MVP] Posted September 1, 2008 Posted September 1, 2008 Re: SP3 problems ~ with IE7 ??? or not Never, EVER disable the Windows Firewall! It was not the source of your problem. Are you running AVG Free 7.5 or AVG 8.0 now? Was a Norton or McAfee application ever installed on the machine (e.g., a free-trial version that came preinstalled on the machine)? -- ~PA Bear Tillpott wrote: > Ok PA Bear > > I have disabled the only thing I could and that was Windows Firewall. (I > do > not have anyother firewall ~ am running AVG * Free) Have uninstalled > KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have > rebooted and enabled Windows Firewall. > > Now I suppose it is a matter of waiting to see if the problem arises > again. > As it is an intermittent problem with web pages not being displayed.... > > Is there anything else I need to do ? > > Thanks again for your simple instructions to follow. I hope I have done > it > right. > > Regards > Tillpott > > "PA Bear [MS MVP]" wrote: > >> Error message after you install a Windows Internet Explorer 7 update from >> Windows Update or from Microsoft Update: "Webpage cannot be displayed": >> http://support.microsoft.com/kb/942818 >> >> If tweaking your third-party firewall's settings don't help, try the >> following: >> >> 1. Disable your anti-virus application, all Norton Add-ons (if any), any >> real-time protection provided by an anti-spyware application (except for >> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS >> guard.exe, etc.), disable any third-party firewall AND THEN enable the >> Windows Firewall. >> >> NB: You're "working without a net" now: Don't to ANYTHING else online >> (e.g., browsing; reading email; chatting) except #4 below until your >> anti-virus application has been re-enabled! If you're running ZA Free >> firewall, you may need to uninstall it instead of disabling it. >> >> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)" >> via Add/Remove Programs (make sure Show Updates box is checked at top >> right) and reboot. >> >> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 >> (KB953838)" via Control Panel | Security | Windows Update | View >> installed >> updates and reboot. >> >> 3. Re-do #1 above. >> >> 4. Go to http://windowsupdate.microsoft.com and install any Critical >> Updates offered (i.e., KB953838). If a Root Certificates update is >> listed in the Optional Updates category, install it to take full >> advantage >> of IE7's enhanced security. >> >> **Vista: Run Windows Update manually and install any Important updates >> offered (i.e., KB953838). If a Root Certificates update is listed in >> the >> Optional Updates category, install it to take full advantage of IE7's >> enhanced security. >> >> 5. Reboot > Make sure everything in #1 above is enabled again and, if >> applicable, disable the Windows Firewall and enable (or reinstall) your >> third-party firewall. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> >> Tillpott wrote: >>> Hi >>> >>> I use IE7 and am happy with it ~ up until now have had no problems, >>> however, >>> since a few days ago I have been having problems getting web pages to >>> open >>> ~ >>> I keep getting IE cannot display this page . . . >>> >>> I checked my MS update history tonight and found SP3 had downloaded >>> automatically ` would this be the cause of the problem ? >>> >>> How do I get back to normal ? Do I uninstall SP3 ? >>> >>> What effect will it have on my computer ~ ? Do I need SP3 ? >>> >>> I do not want to change back to IE6 ( as I like IE7 ) if I really don't >>> have >>> to. >>> >>> Thank you in advance for your help. >>> >>> Tillpott
Guest Tillpott Posted September 1, 2008 Posted September 1, 2008 Re: SP3 problems ~ with IE7 ??? or not Sorry Windows Firewall is back on. Running AVG8.0 Free. Yes Did have Norton some years ago but it caused too many problems so I uninstalled and did a search and deleted all bits I could find.
Guest PA Bear [MS MVP] Posted September 1, 2008 Posted September 1, 2008 Re: SP3 problems ~ with IE7 ??? or not Download & run this removal tool to address the problem: Norton Removal Tool http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 Using Add/Remove Programs to uninstall Norton applications doesn't remove everything. See this discussion: http://windowssecrets.com/comp/080207#story1 -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Tillpott wrote: > Sorry Windows Firewall is back on. > > Running AVG8.0 Free. > > Yes Did have Norton some years ago but it caused too many problems so I > uninstalled and did a search and deleted all bits I could find.
Guest Tillpott Posted September 2, 2008 Posted September 2, 2008 Re: SP3 problems ~ with IE7 ??? or not Ok have run the Norton Removal Tool. Sorry for the delay ~ I had a trojan horse this morning and it has taken me 5 hours to clean my system. Is there anything else I nee3d to do PA Bear ? Tilpott "PA Bear [MS MVP]" wrote: > Download & run this removal tool to address the problem: > > Norton Removal Tool > http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 > > Using Add/Remove Programs to uninstall Norton applications doesn't remove > everything. See this discussion: > http://windowssecrets.com/comp/080207#story1 > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/ > > > Tillpott wrote: > > Sorry Windows Firewall is back on. > > > > Running AVG8.0 Free. > > > > Yes Did have Norton some years ago but it caused too many problems so I > > uninstalled and did a search and deleted all bits I could find. > >
Guest Tillpott Posted September 2, 2008 Posted September 2, 2008 Re: SP3 problems ~ with IE7 ??? or not Hey Bear, Just looked through my program files and I have also had Mc Afee free scan on my computer. Is this also a problem.... ? "PA Bear [MS MVP]" wrote: > Never, EVER disable the Windows Firewall! It was not the source of your > problem. > > Are you running AVG Free 7.5 or AVG 8.0 now? > > Was a Norton or McAfee application ever installed on the machine (e.g., a > free-trial version that came preinstalled on the machine)? > -- > ~PA Bear > > Tillpott wrote: > > Ok PA Bear > > > > I have disabled the only thing I could and that was Windows Firewall. (I > > do > > not have anyother firewall ~ am running AVG * Free) Have uninstalled > > KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have > > rebooted and enabled Windows Firewall. > > > > Now I suppose it is a matter of waiting to see if the problem arises > > again. > > As it is an intermittent problem with web pages not being displayed.... > > > > Is there anything else I need to do ? > > > > Thanks again for your simple instructions to follow. I hope I have done > > it > > right. > > > > Regards > > Tillpott > > > > "PA Bear [MS MVP]" wrote: > > > >> Error message after you install a Windows Internet Explorer 7 update from > >> Windows Update or from Microsoft Update: "Webpage cannot be displayed": > >> http://support.microsoft.com/kb/942818 > >> > >> If tweaking your third-party firewall's settings don't help, try the > >> following: > >> > >> 1. Disable your anti-virus application, all Norton Add-ons (if any), any > >> real-time protection provided by an anti-spyware application (except for > >> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS > >> guard.exe, etc.), disable any third-party firewall AND THEN enable the > >> Windows Firewall. > >> > >> NB: You're "working without a net" now: Don't to ANYTHING else online > >> (e.g., browsing; reading email; chatting) except #4 below until your > >> anti-virus application has been re-enabled! If you're running ZA Free > >> firewall, you may need to uninstall it instead of disabling it. > >> > >> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB953838)" > >> via Add/Remove Programs (make sure Show Updates box is checked at top > >> right) and reboot. > >> > >> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 > >> (KB953838)" via Control Panel | Security | Windows Update | View > >> installed > >> updates and reboot. > >> > >> 3. Re-do #1 above. > >> > >> 4. Go to http://windowsupdate.microsoft.com and install any Critical > >> Updates offered (i.e., KB953838). If a Root Certificates update is > >> listed in the Optional Updates category, install it to take full > >> advantage > >> of IE7's enhanced security. > >> > >> **Vista: Run Windows Update manually and install any Important updates > >> offered (i.e., KB953838). If a Root Certificates update is listed in > >> the > >> Optional Updates category, install it to take full advantage of IE7's > >> enhanced security. > >> > >> 5. Reboot > Make sure everything in #1 above is enabled again and, if > >> applicable, disable the Windows Firewall and enable (or reinstall) your > >> third-party firewall. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >> AumHa VSOP & Admin http://aumha.net > >> DTS-L http://dts-l.net/ > >> > >> > >> Tillpott wrote: > >>> Hi > >>> > >>> I use IE7 and am happy with it ~ up until now have had no problems, > >>> however, > >>> since a few days ago I have been having problems getting web pages to > >>> open > >>> ~ > >>> I keep getting IE cannot display this page . . . > >>> > >>> I checked my MS update history tonight and found SP3 had downloaded > >>> automatically ` would this be the cause of the problem ? > >>> > >>> How do I get back to normal ? Do I uninstall SP3 ? > >>> > >>> What effect will it have on my computer ~ ? Do I need SP3 ? > >>> > >>> I do not want to change back to IE6 ( as I like IE7 ) if I really don't > >>> have > >>> to. > >>> > >>> Thank you in advance for your help. > >>> > >>> Tillpott > >
Guest PA Bear [MS MVP] Posted September 2, 2008 Posted September 2, 2008 Re: SP3 problems ~ with IE7 ??? or not Are you referring to software associated with a free McAfee online scan or an installed McAfee application such as McAfee Security Center, McAfee VirusScan, or McAfee Internet Security? Tillpott wrote: > Hey Bear, > > Just looked through my program files and I have also had Mc Afee free scan > on my computer. > > Is this also a problem.... ? > > > > "PA Bear [MS MVP]" wrote: > >> Never, EVER disable the Windows Firewall! It was not the source of your >> problem. >> >> Are you running AVG Free 7.5 or AVG 8.0 now? >> >> Was a Norton or McAfee application ever installed on the machine (e.g., a >> free-trial version that came preinstalled on the machine)? >> -- >> ~PA Bear >> >> Tillpott wrote: >>> Ok PA Bear >>> >>> I have disabled the only thing I could and that was Windows Firewall. (I >>> do >>> not have anyother firewall ~ am running AVG * Free) Have uninstalled >>> KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have >>> rebooted and enabled Windows Firewall. >>> >>> Now I suppose it is a matter of waiting to see if the problem arises >>> again. >>> As it is an intermittent problem with web pages not being displayed.... >>> >>> Is there anything else I need to do ? >>> >>> Thanks again for your simple instructions to follow. I hope I have done >>> it >>> right. >>> >>> Regards >>> Tillpott >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Error message after you install a Windows Internet Explorer 7 update >>>> from >>>> Windows Update or from Microsoft Update: "Webpage cannot be displayed": >>>> http://support.microsoft.com/kb/942818 >>>> >>>> If tweaking your third-party firewall's settings don't help, try the >>>> following: >>>> >>>> 1. Disable your anti-virus application, all Norton Add-ons (if any), >>>> any >>>> real-time protection provided by an anti-spyware application (except >>>> for >>>> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS >>>> guard.exe, etc.), disable any third-party firewall AND THEN enable the >>>> Windows Firewall. >>>> >>>> NB: You're "working without a net" now: Don't to ANYTHING else online >>>> (e.g., browsing; reading email; chatting) except #4 below until your >>>> anti-virus application has been re-enabled! If you're running ZA Free >>>> firewall, you may need to uninstall it instead of disabling it. >>>> >>>> 2. Uninstall "Security Update for Windows Internet Explorer 7 >>>> (KB953838)" >>>> via Add/Remove Programs (make sure Show Updates box is checked at top >>>> right) and reboot. >>>> >>>> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 >>>> (KB953838)" via Control Panel | Security | Windows Update | View >>>> installed >>>> updates and reboot. >>>> >>>> 3. Re-do #1 above. >>>> >>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical >>>> Updates offered (i.e., KB953838). If a Root Certificates update is >>>> listed in the Optional Updates category, install it to take full >>>> advantage >>>> of IE7's enhanced security. >>>> >>>> **Vista: Run Windows Update manually and install any Important updates >>>> offered (i.e., KB953838). If a Root Certificates update is listed in >>>> the >>>> Optional Updates category, install it to take full advantage of IE7's >>>> enhanced security. >>>> >>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if >>>> applicable, disable the Windows Firewall and enable (or reinstall) your >>>> third-party firewall. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.net/ >>>> >>>> >>>> Tillpott wrote: >>>>> Hi >>>>> >>>>> I use IE7 and am happy with it ~ up until now have had no problems, >>>>> however, >>>>> since a few days ago I have been having problems getting web pages to >>>>> open >>>>> ~ >>>>> I keep getting IE cannot display this page . . . >>>>> >>>>> I checked my MS update history tonight and found SP3 had downloaded >>>>> automatically ` would this be the cause of the problem ? >>>>> >>>>> How do I get back to normal ? Do I uninstall SP3 ? >>>>> >>>>> What effect will it have on my computer ~ ? Do I need SP3 ? >>>>> >>>>> I do not want to change back to IE6 ( as I like IE7 ) if I really >>>>> don't >>>>> have >>>>> to. >>>>> >>>>> Thank you in advance for your help. >>>>> >>>>> Tillpott
Guest Tillpott Posted September 2, 2008 Posted September 2, 2008 Re: SP3 problems ~ with IE7 ??? or not Online Scan with McAfee "PA Bear [MS MVP]" wrote: > Are you referring to software associated with a free McAfee online scan or > an installed McAfee application such as McAfee Security Center, McAfee > VirusScan, or McAfee Internet Security? > > Tillpott wrote: > > Hey Bear, > > > > Just looked through my program files and I have also had Mc Afee free scan > > on my computer. > > > > Is this also a problem.... ? > > > > > > > > "PA Bear [MS MVP]" wrote: > > > >> Never, EVER disable the Windows Firewall! It was not the source of your > >> problem. > >> > >> Are you running AVG Free 7.5 or AVG 8.0 now? > >> > >> Was a Norton or McAfee application ever installed on the machine (e.g., a > >> free-trial version that came preinstalled on the machine)? > >> -- > >> ~PA Bear > >> > >> Tillpott wrote: > >>> Ok PA Bear > >>> > >>> I have disabled the only thing I could and that was Windows Firewall. (I > >>> do > >>> not have anyother firewall ~ am running AVG * Free) Have uninstalled > >>> KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have > >>> rebooted and enabled Windows Firewall. > >>> > >>> Now I suppose it is a matter of waiting to see if the problem arises > >>> again. > >>> As it is an intermittent problem with web pages not being displayed.... > >>> > >>> Is there anything else I need to do ? > >>> > >>> Thanks again for your simple instructions to follow. I hope I have done > >>> it > >>> right. > >>> > >>> Regards > >>> Tillpott > >>> > >>> "PA Bear [MS MVP]" wrote: > >>> > >>>> Error message after you install a Windows Internet Explorer 7 update > >>>> from > >>>> Windows Update or from Microsoft Update: "Webpage cannot be displayed": > >>>> http://support.microsoft.com/kb/942818 > >>>> > >>>> If tweaking your third-party firewall's settings don't help, try the > >>>> following: > >>>> > >>>> 1. Disable your anti-virus application, all Norton Add-ons (if any), > >>>> any > >>>> real-time protection provided by an anti-spyware application (except > >>>> for > >>>> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS > >>>> guard.exe, etc.), disable any third-party firewall AND THEN enable the > >>>> Windows Firewall. > >>>> > >>>> NB: You're "working without a net" now: Don't to ANYTHING else online > >>>> (e.g., browsing; reading email; chatting) except #4 below until your > >>>> anti-virus application has been re-enabled! If you're running ZA Free > >>>> firewall, you may need to uninstall it instead of disabling it. > >>>> > >>>> 2. Uninstall "Security Update for Windows Internet Explorer 7 > >>>> (KB953838)" > >>>> via Add/Remove Programs (make sure Show Updates box is checked at top > >>>> right) and reboot. > >>>> > >>>> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 > >>>> (KB953838)" via Control Panel | Security | Windows Update | View > >>>> installed > >>>> updates and reboot. > >>>> > >>>> 3. Re-do #1 above. > >>>> > >>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical > >>>> Updates offered (i.e., KB953838). If a Root Certificates update is > >>>> listed in the Optional Updates category, install it to take full > >>>> advantage > >>>> of IE7's enhanced security. > >>>> > >>>> **Vista: Run Windows Update manually and install any Important updates > >>>> offered (i.e., KB953838). If a Root Certificates update is listed in > >>>> the > >>>> Optional Updates category, install it to take full advantage of IE7's > >>>> enhanced security. > >>>> > >>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if > >>>> applicable, disable the Windows Firewall and enable (or reinstall) your > >>>> third-party firewall. > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>> AumHa VSOP & Admin http://aumha.net > >>>> DTS-L http://dts-l.net/ > >>>> > >>>> > >>>> Tillpott wrote: > >>>>> Hi > >>>>> > >>>>> I use IE7 and am happy with it ~ up until now have had no problems, > >>>>> however, > >>>>> since a few days ago I have been having problems getting web pages to > >>>>> open > >>>>> ~ > >>>>> I keep getting IE cannot display this page . . . > >>>>> > >>>>> I checked my MS update history tonight and found SP3 had downloaded > >>>>> automatically ` would this be the cause of the problem ? > >>>>> > >>>>> How do I get back to normal ? Do I uninstall SP3 ? > >>>>> > >>>>> What effect will it have on my computer ~ ? Do I need SP3 ? > >>>>> > >>>>> I do not want to change back to IE6 ( as I like IE7 ) if I really > >>>>> don't > >>>>> have > >>>>> to. > >>>>> > >>>>> Thank you in advance for your help. > >>>>> > >>>>> Tillpott > >
Guest PA Bear [MS MVP] Posted September 2, 2008 Posted September 2, 2008 Re: SP3 problems ~ with IE7 ??? or not Don't worry about it. Tillpott wrote: > Online Scan with McAfee > > "PA Bear [MS MVP]" wrote: > >> Are you referring to software associated with a free McAfee online scan >> or >> an installed McAfee application such as McAfee Security Center, McAfee >> VirusScan, or McAfee Internet Security? >> >> Tillpott wrote: >>> Hey Bear, >>> >>> Just looked through my program files and I have also had Mc Afee free >>> scan >>> on my computer. >>> >>> Is this also a problem.... ? >>> >>> >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Never, EVER disable the Windows Firewall! It was not the source of >>>> your >>>> problem. >>>> >>>> Are you running AVG Free 7.5 or AVG 8.0 now? >>>> >>>> Was a Norton or McAfee application ever installed on the machine (e.g., >>>> a >>>> free-trial version that came preinstalled on the machine)? >>>> -- >>>> ~PA Bear >>>> >>>> Tillpott wrote: >>>>> Ok PA Bear >>>>> >>>>> I have disabled the only thing I could and that was Windows Firewall. >>>>> (I >>>>> do >>>>> not have anyother firewall ~ am running AVG * Free) Have uninstalled >>>>> KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have >>>>> rebooted and enabled Windows Firewall. >>>>> >>>>> Now I suppose it is a matter of waiting to see if the problem arises >>>>> again. >>>>> As it is an intermittent problem with web pages not being >>>>> displayed.... >>>>> >>>>> Is there anything else I need to do ? >>>>> >>>>> Thanks again for your simple instructions to follow. I hope I have >>>>> done >>>>> it >>>>> right. >>>>> >>>>> Regards >>>>> Tillpott >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>>> Error message after you install a Windows Internet Explorer 7 update >>>>>> from >>>>>> Windows Update or from Microsoft Update: "Webpage cannot be >>>>>> displayed": >>>>>> http://support.microsoft.com/kb/942818 >>>>>> >>>>>> If tweaking your third-party firewall's settings don't help, try the >>>>>> following: >>>>>> >>>>>> 1. Disable your anti-virus application, all Norton Add-ons (if any), >>>>>> any >>>>>> real-time protection provided by an anti-spyware application (except >>>>>> for >>>>>> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG >>>>>> AS >>>>>> guard.exe, etc.), disable any third-party firewall AND THEN enable >>>>>> the >>>>>> Windows Firewall. >>>>>> >>>>>> NB: You're "working without a net" now: Don't to ANYTHING else online >>>>>> (e.g., browsing; reading email; chatting) except #4 below until your >>>>>> anti-virus application has been re-enabled! If you're running ZA >>>>>> Free >>>>>> firewall, you may need to uninstall it instead of disabling it. >>>>>> >>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7 >>>>>> (KB953838)" >>>>>> via Add/Remove Programs (make sure Show Updates box is checked at top >>>>>> right) and reboot. >>>>>> >>>>>> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 >>>>>> (KB953838)" via Control Panel | Security | Windows Update | View >>>>>> installed >>>>>> updates and reboot. >>>>>> >>>>>> 3. Re-do #1 above. >>>>>> >>>>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical >>>>>> Updates offered (i.e., KB953838). If a Root Certificates update is >>>>>> listed in the Optional Updates category, install it to take full >>>>>> advantage >>>>>> of IE7's enhanced security. >>>>>> >>>>>> **Vista: Run Windows Update manually and install any Important >>>>>> updates >>>>>> offered (i.e., KB953838). If a Root Certificates update is listed >>>>>> in >>>>>> the >>>>>> Optional Updates category, install it to take full advantage of IE7's >>>>>> enhanced security. >>>>>> >>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if >>>>>> applicable, disable the Windows Firewall and enable (or reinstall) >>>>>> your >>>>>> third-party firewall. >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>>> AumHa VSOP & Admin http://aumha.net >>>>>> DTS-L http://dts-l.net/ >>>>>> >>>>>> >>>>>> Tillpott wrote: >>>>>>> Hi >>>>>>> >>>>>>> I use IE7 and am happy with it ~ up until now have had no problems, >>>>>>> however, >>>>>>> since a few days ago I have been having problems getting web pages >>>>>>> to >>>>>>> open >>>>>>> ~ >>>>>>> I keep getting IE cannot display this page . . . >>>>>>> >>>>>>> I checked my MS update history tonight and found SP3 had downloaded >>>>>>> automatically ` would this be the cause of the problem ? >>>>>>> >>>>>>> How do I get back to normal ? Do I uninstall SP3 ? >>>>>>> >>>>>>> What effect will it have on my computer ~ ? Do I need SP3 ? >>>>>>> >>>>>>> I do not want to change back to IE6 ( as I like IE7 ) if I really >>>>>>> don't >>>>>>> have >>>>>>> to. >>>>>>> >>>>>>> Thank you in advance for your help. >>>>>>> >>>>>>> Tillpott
Guest Tillpott Posted September 3, 2008 Posted September 3, 2008 Re: SP3 problems ~ with IE7 ??? or not Thanks Bear, I am now finding that my IE7 is taking along time to load a page and very often it freezes and comes up with "not responding" and will not shut down by itself, I have to use Task Manager to close it or sometimes Task Manager opens and the IE7 page then starts to work, so I just close Task Manager. This is most frustrating and SLOW ~ any suggestions ? "PA Bear [MS MVP]" wrote: > Don't worry about it. > > Tillpott wrote: > > Online Scan with McAfee > > > > "PA Bear [MS MVP]" wrote: > > > >> Are you referring to software associated with a free McAfee online scan > >> or > >> an installed McAfee application such as McAfee Security Center, McAfee > >> VirusScan, or McAfee Internet Security? > >> > >> Tillpott wrote: > >>> Hey Bear, > >>> > >>> Just looked through my program files and I have also had Mc Afee free > >>> scan > >>> on my computer. > >>> > >>> Is this also a problem.... ? > >>> > >>> > >>> > >>> "PA Bear [MS MVP]" wrote: > >>> > >>>> Never, EVER disable the Windows Firewall! It was not the source of > >>>> your > >>>> problem. > >>>> > >>>> Are you running AVG Free 7.5 or AVG 8.0 now? > >>>> > >>>> Was a Norton or McAfee application ever installed on the machine (e.g., > >>>> a > >>>> free-trial version that came preinstalled on the machine)? > >>>> -- > >>>> ~PA Bear > >>>> > >>>> Tillpott wrote: > >>>>> Ok PA Bear > >>>>> > >>>>> I have disabled the only thing I could and that was Windows Firewall. > >>>>> (I > >>>>> do > >>>>> not have anyother firewall ~ am running AVG * Free) Have uninstalled > >>>>> KB953838 - rebooted - reinstalled KB953838 and Root Certificate. Have > >>>>> rebooted and enabled Windows Firewall. > >>>>> > >>>>> Now I suppose it is a matter of waiting to see if the problem arises > >>>>> again. > >>>>> As it is an intermittent problem with web pages not being > >>>>> displayed.... > >>>>> > >>>>> Is there anything else I need to do ? > >>>>> > >>>>> Thanks again for your simple instructions to follow. I hope I have > >>>>> done > >>>>> it > >>>>> right. > >>>>> > >>>>> Regards > >>>>> Tillpott > >>>>> > >>>>> "PA Bear [MS MVP]" wrote: > >>>>> > >>>>>> Error message after you install a Windows Internet Explorer 7 update > >>>>>> from > >>>>>> Windows Update or from Microsoft Update: "Webpage cannot be > >>>>>> displayed": > >>>>>> http://support.microsoft.com/kb/942818 > >>>>>> > >>>>>> If tweaking your third-party firewall's settings don't help, try the > >>>>>> following: > >>>>>> > >>>>>> 1. Disable your anti-virus application, all Norton Add-ons (if any), > >>>>>> any > >>>>>> real-time protection provided by an anti-spyware application (except > >>>>>> for > >>>>>> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG > >>>>>> AS > >>>>>> guard.exe, etc.), disable any third-party firewall AND THEN enable > >>>>>> the > >>>>>> Windows Firewall. > >>>>>> > >>>>>> NB: You're "working without a net" now: Don't to ANYTHING else online > >>>>>> (e.g., browsing; reading email; chatting) except #4 below until your > >>>>>> anti-virus application has been re-enabled! If you're running ZA > >>>>>> Free > >>>>>> firewall, you may need to uninstall it instead of disabling it. > >>>>>> > >>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7 > >>>>>> (KB953838)" > >>>>>> via Add/Remove Programs (make sure Show Updates box is checked at top > >>>>>> right) and reboot. > >>>>>> > >>>>>> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 > >>>>>> (KB953838)" via Control Panel | Security | Windows Update | View > >>>>>> installed > >>>>>> updates and reboot. > >>>>>> > >>>>>> 3. Re-do #1 above. > >>>>>> > >>>>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical > >>>>>> Updates offered (i.e., KB953838). If a Root Certificates update is > >>>>>> listed in the Optional Updates category, install it to take full > >>>>>> advantage > >>>>>> of IE7's enhanced security. > >>>>>> > >>>>>> **Vista: Run Windows Update manually and install any Important > >>>>>> updates > >>>>>> offered (i.e., KB953838). If a Root Certificates update is listed > >>>>>> in > >>>>>> the > >>>>>> Optional Updates category, install it to take full advantage of IE7's > >>>>>> enhanced security. > >>>>>> > >>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if > >>>>>> applicable, disable the Windows Firewall and enable (or reinstall) > >>>>>> your > >>>>>> third-party firewall. > >>>>>> -- > >>>>>> ~Robear Dyer (PA Bear) > >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>>>> AumHa VSOP & Admin http://aumha.net > >>>>>> DTS-L http://dts-l.net/ > >>>>>> > >>>>>> > >>>>>> Tillpott wrote: > >>>>>>> Hi > >>>>>>> > >>>>>>> I use IE7 and am happy with it ~ up until now have had no problems, > >>>>>>> however, > >>>>>>> since a few days ago I have been having problems getting web pages > >>>>>>> to > >>>>>>> open > >>>>>>> ~ > >>>>>>> I keep getting IE cannot display this page . . . > >>>>>>> > >>>>>>> I checked my MS update history tonight and found SP3 had downloaded > >>>>>>> automatically ` would this be the cause of the problem ? > >>>>>>> > >>>>>>> How do I get back to normal ? Do I uninstall SP3 ? > >>>>>>> > >>>>>>> What effect will it have on my computer ~ ? Do I need SP3 ? > >>>>>>> > >>>>>>> I do not want to change back to IE6 ( as I like IE7 ) if I really > >>>>>>> don't > >>>>>>> have > >>>>>>> to. > >>>>>>> > >>>>>>> Thank you in advance for your help. > >>>>>>> > >>>>>>> Tillpott > >
Guest PA Bear [MS MVP] Posted September 3, 2008 Posted September 3, 2008 Re: SP3 problems ~ with IE7 ??? or not Unexplained computer behavior may be caused by deceptive software http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting your hijackthis log to an appropriate forum. Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/page2.html#Removing_Malware When all else fails, HijackThis v2.0.2 (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in conjuction with some other utilities). HijackThis will NOT fix anything on its own, but it will help you to both identify and remove any hijackware/spyware with assistance from an expert. **Post your log to http://aumha.net/viewforum.php?f=30, http://forums.spybot.info/forumdisplay.php?f=22, http://castlecops.com/forum67.html, or other appropriate forums for review by an expert in such matters, not here.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~PA Bear Tillpott wrote: > Thanks Bear, > > I am now finding that my IE7 is taking along time to load a page and very > often it freezes and comes up with "not responding" and will not shut down > by itself, I have to use Task Manager to close it or sometimes Task > Manager > opens and the IE7 page then starts to work, so I just close Task Manager. > > This is most frustrating and SLOW ~ any suggestions ? > > > "PA Bear [MS MVP]" wrote: > >> Don't worry about it. >> >> Tillpott wrote: >>> Online Scan with McAfee >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Are you referring to software associated with a free McAfee online scan >>>> or >>>> an installed McAfee application such as McAfee Security Center, McAfee >>>> VirusScan, or McAfee Internet Security? >>>> >>>> Tillpott wrote: >>>>> Hey Bear, >>>>> >>>>> Just looked through my program files and I have also had Mc Afee free >>>>> scan >>>>> on my computer. >>>>> >>>>> Is this also a problem.... ? >>>>> >>>>> >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>>> Never, EVER disable the Windows Firewall! It was not the source of >>>>>> your >>>>>> problem. >>>>>> >>>>>> Are you running AVG Free 7.5 or AVG 8.0 now? >>>>>> >>>>>> Was a Norton or McAfee application ever installed on the machine >>>>>> (e.g., >>>>>> a >>>>>> free-trial version that came preinstalled on the machine)? >>>>>> -- >>>>>> ~PA Bear >>>>>> >>>>>> Tillpott wrote: >>>>>>> Ok PA Bear >>>>>>> >>>>>>> I have disabled the only thing I could and that was Windows >>>>>>> Firewall. >>>>>>> (I >>>>>>> do >>>>>>> not have anyother firewall ~ am running AVG * Free) Have >>>>>>> uninstalled >>>>>>> KB953838 - rebooted - reinstalled KB953838 and Root Certificate. >>>>>>> Have >>>>>>> rebooted and enabled Windows Firewall. >>>>>>> >>>>>>> Now I suppose it is a matter of waiting to see if the problem arises >>>>>>> again. >>>>>>> As it is an intermittent problem with web pages not being >>>>>>> displayed.... >>>>>>> >>>>>>> Is there anything else I need to do ? >>>>>>> >>>>>>> Thanks again for your simple instructions to follow. I hope I have >>>>>>> done >>>>>>> it >>>>>>> right. >>>>>>> >>>>>>> Regards >>>>>>> Tillpott >>>>>>> >>>>>>> "PA Bear [MS MVP]" wrote: >>>>>>> >>>>>>>> Error message after you install a Windows Internet Explorer 7 >>>>>>>> update >>>>>>>> from >>>>>>>> Windows Update or from Microsoft Update: "Webpage cannot be >>>>>>>> displayed": >>>>>>>> http://support.microsoft.com/kb/942818 >>>>>>>> >>>>>>>> If tweaking your third-party firewall's settings don't help, try >>>>>>>> the >>>>>>>> following: >>>>>>>> >>>>>>>> 1. Disable your anti-virus application, all Norton Add-ons (if >>>>>>>> any), >>>>>>>> any >>>>>>>> real-time protection provided by an anti-spyware application >>>>>>>> (except >>>>>>>> for >>>>>>>> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG >>>>>>>> AS >>>>>>>> guard.exe, etc.), disable any third-party firewall AND THEN enable >>>>>>>> the >>>>>>>> Windows Firewall. >>>>>>>> >>>>>>>> NB: You're "working without a net" now: Don't to ANYTHING else >>>>>>>> online >>>>>>>> (e.g., browsing; reading email; chatting) except #4 below until >>>>>>>> your >>>>>>>> anti-virus application has been re-enabled! If you're running ZA >>>>>>>> Free >>>>>>>> firewall, you may need to uninstall it instead of disabling it. >>>>>>>> >>>>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7 >>>>>>>> (KB953838)" >>>>>>>> via Add/Remove Programs (make sure Show Updates box is checked at >>>>>>>> top >>>>>>>> right) and reboot. >>>>>>>> >>>>>>>> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 >>>>>>>> (KB953838)" via Control Panel | Security | Windows Update | View >>>>>>>> installed >>>>>>>> updates and reboot. >>>>>>>> >>>>>>>> 3. Re-do #1 above. >>>>>>>> >>>>>>>> 4. Go to http://windowsupdate.microsoft.com and install any >>>>>>>> Critical >>>>>>>> Updates offered (i.e., KB953838). If a Root Certificates update >>>>>>>> is >>>>>>>> listed in the Optional Updates category, install it to take full >>>>>>>> advantage >>>>>>>> of IE7's enhanced security. >>>>>>>> >>>>>>>> **Vista: Run Windows Update manually and install any Important >>>>>>>> updates >>>>>>>> offered (i.e., KB953838). If a Root Certificates update is listed >>>>>>>> in >>>>>>>> the >>>>>>>> Optional Updates category, install it to take full advantage of >>>>>>>> IE7's >>>>>>>> enhanced security. >>>>>>>> >>>>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, >>>>>>>> if >>>>>>>> applicable, disable the Windows Firewall and enable (or reinstall) >>>>>>>> your >>>>>>>> third-party firewall. >>>>>>>> -- >>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>>>>> AumHa VSOP & Admin http://aumha.net >>>>>>>> DTS-L http://dts-l.net/ >>>>>>>> >>>>>>>> >>>>>>>> Tillpott wrote: >>>>>>>>> Hi >>>>>>>>> >>>>>>>>> I use IE7 and am happy with it ~ up until now have had no >>>>>>>>> problems, >>>>>>>>> however, >>>>>>>>> since a few days ago I have been having problems getting web pages >>>>>>>>> to >>>>>>>>> open >>>>>>>>> ~ >>>>>>>>> I keep getting IE cannot display this page . . . >>>>>>>>> >>>>>>>>> I checked my MS update history tonight and found SP3 had >>>>>>>>> downloaded >>>>>>>>> automatically ` would this be the cause of the problem ? >>>>>>>>> >>>>>>>>> How do I get back to normal ? Do I uninstall SP3 ? >>>>>>>>> >>>>>>>>> What effect will it have on my computer ~ ? Do I need SP3 ? >>>>>>>>> >>>>>>>>> I do not want to change back to IE6 ( as I like IE7 ) if I really >>>>>>>>> don't >>>>>>>>> have >>>>>>>>> to. >>>>>>>>> >>>>>>>>> Thank you in advance for your help. >>>>>>>>> >>>>>>>>> Tillpott
Guest Tillpott Posted September 3, 2008 Posted September 3, 2008 Re: SP3 problems ~ with IE7 ??? or not Thanks for that Bear ~ I appreciate all of your help over the last few days. I will post a HijackThis log at PC Pitstops forum. Have a great day. Warm regards Tillpott ( Queensland Australia) 12:03am Thursday 04/09/2008 "PA Bear [MS MVP]" wrote: > Unexplained computer behavior may be caused by deceptive software > http://support.microsoft.com/kb/827315 > > Run a /thorough/ check for hijackware, including posting your hijackthis log > to an appropriate forum. > > Checking for/Help with Hijackware > http://aumha.org/a/parasite.htm > http://aumha.org/a/quickfix.htm > http://aumha.net/viewtopic.php?t=5878 > http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction > http://mvps.org/winhelp2002/unwanted.htm > http://inetexplorer.mvps.org/data/prevention.htm > http://inetexplorer.mvps.org/tshoot.html > http://www.mvps.org/sramesh2k/Malware_Defence.htm > http://defendingyourmachine2.blogspot.com/ > http://www.elephantboycomputers.com/page2.html#Removing_Malware > > When all else fails, HijackThis v2.0.2 > (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in > conjuction with some other utilities). HijackThis will NOT fix anything on > its own, but it will help you to both identify and remove any > hijackware/spyware with assistance from an expert. **Post your log to > http://aumha.net/viewforum.php?f=30, > http://forums.spybot.info/forumdisplay.php?f=22, > http://castlecops.com/forum67.html, or other appropriate forums for review > by an expert in such matters, not here.** > > If the procedures look too complex - and there is no shame in admitting this > isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > -- > ~PA Bear > > Tillpott wrote: > > Thanks Bear, > > > > I am now finding that my IE7 is taking along time to load a page and very > > often it freezes and comes up with "not responding" and will not shut down > > by itself, I have to use Task Manager to close it or sometimes Task > > Manager > > opens and the IE7 page then starts to work, so I just close Task Manager. > > > > This is most frustrating and SLOW ~ any suggestions ? > > > > > > "PA Bear [MS MVP]" wrote: > > > >> Don't worry about it. > >> > >> Tillpott wrote: > >>> Online Scan with McAfee > >>> > >>> "PA Bear [MS MVP]" wrote: > >>> > >>>> Are you referring to software associated with a free McAfee online scan > >>>> or > >>>> an installed McAfee application such as McAfee Security Center, McAfee > >>>> VirusScan, or McAfee Internet Security? > >>>> > >>>> Tillpott wrote: > >>>>> Hey Bear, > >>>>> > >>>>> Just looked through my program files and I have also had Mc Afee free > >>>>> scan > >>>>> on my computer. > >>>>> > >>>>> Is this also a problem.... ? > >>>>> > >>>>> > >>>>> > >>>>> "PA Bear [MS MVP]" wrote: > >>>>> > >>>>>> Never, EVER disable the Windows Firewall! It was not the source of > >>>>>> your > >>>>>> problem. > >>>>>> > >>>>>> Are you running AVG Free 7.5 or AVG 8.0 now? > >>>>>> > >>>>>> Was a Norton or McAfee application ever installed on the machine > >>>>>> (e.g., > >>>>>> a > >>>>>> free-trial version that came preinstalled on the machine)? > >>>>>> -- > >>>>>> ~PA Bear > >>>>>> > >>>>>> Tillpott wrote: > >>>>>>> Ok PA Bear > >>>>>>> > >>>>>>> I have disabled the only thing I could and that was Windows > >>>>>>> Firewall. > >>>>>>> (I > >>>>>>> do > >>>>>>> not have anyother firewall ~ am running AVG * Free) Have > >>>>>>> uninstalled > >>>>>>> KB953838 - rebooted - reinstalled KB953838 and Root Certificate. > >>>>>>> Have > >>>>>>> rebooted and enabled Windows Firewall. > >>>>>>> > >>>>>>> Now I suppose it is a matter of waiting to see if the problem arises > >>>>>>> again. > >>>>>>> As it is an intermittent problem with web pages not being > >>>>>>> displayed.... > >>>>>>> > >>>>>>> Is there anything else I need to do ? > >>>>>>> > >>>>>>> Thanks again for your simple instructions to follow. I hope I have > >>>>>>> done > >>>>>>> it > >>>>>>> right. > >>>>>>> > >>>>>>> Regards > >>>>>>> Tillpott > >>>>>>> > >>>>>>> "PA Bear [MS MVP]" wrote: > >>>>>>> > >>>>>>>> Error message after you install a Windows Internet Explorer 7 > >>>>>>>> update > >>>>>>>> from > >>>>>>>> Windows Update or from Microsoft Update: "Webpage cannot be > >>>>>>>> displayed": > >>>>>>>> http://support.microsoft.com/kb/942818 > >>>>>>>> > >>>>>>>> If tweaking your third-party firewall's settings don't help, try > >>>>>>>> the > >>>>>>>> following: > >>>>>>>> > >>>>>>>> 1. Disable your anti-virus application, all Norton Add-ons (if > >>>>>>>> any), > >>>>>>>> any > >>>>>>>> real-time protection provided by an anti-spyware application > >>>>>>>> (except > >>>>>>>> for > >>>>>>>> Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG > >>>>>>>> AS > >>>>>>>> guard.exe, etc.), disable any third-party firewall AND THEN enable > >>>>>>>> the > >>>>>>>> Windows Firewall. > >>>>>>>> > >>>>>>>> NB: You're "working without a net" now: Don't to ANYTHING else > >>>>>>>> online > >>>>>>>> (e.g., browsing; reading email; chatting) except #4 below until > >>>>>>>> your > >>>>>>>> anti-virus application has been re-enabled! If you're running ZA > >>>>>>>> Free > >>>>>>>> firewall, you may need to uninstall it instead of disabling it. > >>>>>>>> > >>>>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7 > >>>>>>>> (KB953838)" > >>>>>>>> via Add/Remove Programs (make sure Show Updates box is checked at > >>>>>>>> top > >>>>>>>> right) and reboot. > >>>>>>>> > >>>>>>>> **Vista: Uninstall "Security Update for Windows Internet Explorer 7 > >>>>>>>> (KB953838)" via Control Panel | Security | Windows Update | View > >>>>>>>> installed > >>>>>>>> updates and reboot. > >>>>>>>> > >>>>>>>> 3. Re-do #1 above. > >>>>>>>> > >>>>>>>> 4. Go to http://windowsupdate.microsoft.com and install any > >>>>>>>> Critical > >>>>>>>> Updates offered (i.e., KB953838). If a Root Certificates update > >>>>>>>> is > >>>>>>>> listed in the Optional Updates category, install it to take full > >>>>>>>> advantage > >>>>>>>> of IE7's enhanced security. > >>>>>>>> > >>>>>>>> **Vista: Run Windows Update manually and install any Important > >>>>>>>> updates > >>>>>>>> offered (i.e., KB953838). If a Root Certificates update is listed > >>>>>>>> in > >>>>>>>> the > >>>>>>>> Optional Updates category, install it to take full advantage of > >>>>>>>> IE7's > >>>>>>>> enhanced security. > >>>>>>>> > >>>>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, > >>>>>>>> if > >>>>>>>> applicable, disable the Windows Firewall and enable (or reinstall) > >>>>>>>> your > >>>>>>>> third-party firewall. > >>>>>>>> -- > >>>>>>>> ~Robear Dyer (PA Bear) > >>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > >>>>>>>> AumHa VSOP & Admin http://aumha.net > >>>>>>>> DTS-L http://dts-l.net/ > >>>>>>>> > >>>>>>>> > >>>>>>>> Tillpott wrote: > >>>>>>>>> Hi > >>>>>>>>> > >>>>>>>>> I use IE7 and am happy with it ~ up until now have had no > >>>>>>>>> problems, > >>>>>>>>> however, > >>>>>>>>> since a few days ago I have been having problems getting web pages > >>>>>>>>> to > >>>>>>>>> open > >>>>>>>>> ~ > >>>>>>>>> I keep getting IE cannot display this page . . . > >>>>>>>>> > >>>>>>>>> I checked my MS update history tonight and found SP3 had > >>>>>>>>> downloaded > >>>>>>>>> automatically ` would this be the cause of the problem ? > >>>>>>>>> > >>>>>>>>> How do I get back to normal ? Do I uninstall SP3 ? > >>>>>>>>> > >>>>>>>>> What effect will it have on my computer ~ ? Do I need SP3 ? > >>>>>>>>> > >>>>>>>>> I do not want to change back to IE6 ( as I like IE7 ) if I really > >>>>>>>>> don't > >>>>>>>>> have > >>>>>>>>> to. > >>>>>>>>> > >>>>>>>>> Thank you in advance for your help. > >>>>>>>>> > >>>>>>>>> Tillpott > >
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