Problem with web links

[Guest Jeff Stanton]

Lately, when I attempt to go to a web link embedded in an email, Outlook

Express locks up. When I use Task Manager to get out, OE closes and the

computer locks up, requiring a restart. Going to a link by any other means

causes no problem. Any ideas?

 

Jeff Stanton

[Guest nass]

RE: Problem with web links

 

 

 

"Jeff Stanton" wrote:

> Lately, when I attempt to go to a web link embedded in an email, Outlook

> Express locks up. When I use Task Manager to get out, OE closes and the

> computer locks up, requiring a restart. Going to a link by any other means

> causes no problem. Any ideas?

>

> Jeff Stanton

 

Open a run command and type these two commands:

regsvr32 urlmon.dll

regsvr32 ole32.dll

Reboot your machine, does it help?

 

1... Click start >> Control Panel >> Double Click Network and Internet

Connections >> Double click Internet Options, on the IE Properties window

you will see these Options:

General | Security | Privacy | Content | Connections | Programs

| Advanced .

Click on Advanced Tab and then click Reset Web Settings Button ( Note if you

have IE6 it will be under Programs Tab).

Make sure the machine malware free and Virus free by scanning.

 

1... Click start >> Control Panel >> Double Click Network and Internet

Connections >> Double click Internet Options, on the IE Properties window

you will see these Options:

General | Security | Privacy | Content | Connections | Programs

| Advanced .

 

Click on General Tab (1st Tab on the left) and you will see a Button called

[ Clear History ..] click on it to clear your History caches, then click on

[Delete Files..] to delete Internet Files created over the time, click on [

Delete Cookies...] to delete your cookies left by visiting websites.

 

= Then try to Disable the Add-Ons on your Browser somehow installed on your

browser, On how to disable the Add-ons follow this:

Click on Programs Tab and then click the Manage Add-Ons Button there Disable

the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

later and see which is the culprit or you can send them here in your next

post) and click [OK] to confirm your Changes.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

Click on Advanced Tab and scroll down under the browsing option and uncheck

this box:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) and click Apply

then OK to close your IE Properties.

Scan for malware from here:

 

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

HTH

nass

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