Guest Jeff Stanton Posted August 31, 2008 Posted August 31, 2008 Lately, when I attempt to go to a web link embedded in an email, Outlook Express locks up. When I use Task Manager to get out, OE closes and the computer locks up, requiring a restart. Going to a link by any other means causes no problem. Any ideas? Jeff Stanton
Guest nass Posted August 31, 2008 Posted August 31, 2008 RE: Problem with web links "Jeff Stanton" wrote: > Lately, when I attempt to go to a web link embedded in an email, Outlook > Express locks up. When I use Task Manager to get out, OE closes and the > computer locks up, requiring a restart. Going to a link by any other means > causes no problem. Any ideas? > > Jeff Stanton Open a run command and type these two commands: regsvr32 urlmon.dll regsvr32 ole32.dll Reboot your machine, does it help? 1... Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on Advanced Tab and then click Reset Web Settings Button ( Note if you have IE6 it will be under Programs Tab). Make sure the machine malware free and Virus free by scanning. 1... Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on General Tab (1st Tab on the left) and you will see a Button called [ Clear History ..] click on it to clear your History caches, then click on [Delete Files..] to delete Internet Files created over the time, click on [ Delete Cookies...] to delete your cookies left by visiting websites. = Then try to Disable the Add-Ons on your Browser somehow installed on your browser, On how to disable the Add-ons follow this: Click on Programs Tab and then click the Manage Add-Ons Button there Disable the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one later and see which is the culprit or you can send them here in your next post) and click [OK] to confirm your Changes. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Click on Advanced Tab and scroll down under the browsing option and uncheck this box: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) and click Apply then OK to close your IE Properties. Scan for malware from here: http://onecare.live.com/site/en-gb/default.htm?s_cid=sah http://onecare.live.com/standard/en-gb/default.htm HTH nass --- http://www.nasstec.co.uk
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