Recovery Console crashes

[Guest Tony Batchelor]

XP Pro sp3.

 

I installed RC as per instructions and on boot the option appeared.

When I selected it, the RC gave messages that it was starting and then when

the screen blanked, instead of the RC command screen, I got the blue failure

screen.

 

I uninstalled RC, removed the cmdcons folder and file and reinstalled.

 

Same result.

 

So then I used msconfig and went to BOOT.INI. That gave me a message that

the path was no good, so removed the entry for me.

 

Rebooting and reinstalling I went to RC and then got a message that hal.dll

could not be found. After booting into XP again I found that the file was

labelled HAL.DLL so I renamed it and tried again. That message did not

appear, but RC crashed again.

 

So I then tried to boot from the XP CD to start RC. That does not work as

whether or not I choose to "Boot from CD", or just let it run, I just get

straight into the installed XP.

 

What else can I try?

 

Tony

PS I need to use RC to apply the fixboot command

[Guest John John (MVP)]

Re: Recovery Console crashes

 

And what was the error message in the "blue failure screen"? My guess

is that is was a 0x7b error...

 

Why do you need to run the fixboot command if the computer boots to XP

without problems?

 

John

 

Tony Batchelor wrote:

> XP Pro sp3.

>

> I installed RC as per instructions and on boot the option appeared.

> When I selected it, the RC gave messages that it was starting and then when

> the screen blanked, instead of the RC command screen, I got the blue failure

> screen.

>

> I uninstalled RC, removed the cmdcons folder and file and reinstalled.

>

> Same result.

>

> So then I used msconfig and went to BOOT.INI. That gave me a message that

> the path was no good, so removed the entry for me.

>

> Rebooting and reinstalling I went to RC and then got a message that hal.dll

> could not be found. After booting into XP again I found that the file was

> labelled HAL.DLL so I renamed it and tried again. That message did not

> appear, but RC crashed again.

>

> So I then tried to boot from the XP CD to start RC. That does not work as

> whether or not I choose to "Boot from CD", or just let it run, I just get

> straight into the installed XP.

>

> What else can I try?

>

> Tony

> PS I need to use RC to apply the fixboot command

>

>

[Guest Tony Batchelor]

Re: Recovery Console crashes

 

Sorry John - I had 'boot' on the brain!!!

 

I meant the next command on the RC list = fixmbr. The MBR appears to be

corrupted as the result of an unwanted Intel AMT chip being incorrectly

installed on my new computer instead of being simply left unconfigured.

 

The error message was STOP: 0x0000007B

(0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

 

Tony

 

"John John (MVP)" wrote:

> And what was the error message in the "blue failure screen"? My guess

> is that is was a 0x7b error...

>

> Why do you need to run the fixboot command if the computer boots to XP

> without problems?

>

> John

>

> Tony Batchelor wrote:

>

> > XP Pro sp3.

> >

> > I installed RC as per instructions and on boot the option appeared.

> > When I selected it, the RC gave messages that it was starting and then when

> > the screen blanked, instead of the RC command screen, I got the blue failure

> > screen.

> >

> > I uninstalled RC, removed the cmdcons folder and file and reinstalled.

> >

> > Same result.

> >

> > So then I used msconfig and went to BOOT.INI. That gave me a message that

> > the path was no good, so removed the entry for me.

> >

> > Rebooting and reinstalling I went to RC and then got a message that hal.dll

> > could not be found. After booting into XP again I found that the file was

> > labelled HAL.DLL so I renamed it and tried again. That message did not

> > appear, but RC crashed again.

> >

> > So I then tried to boot from the XP CD to start RC. That does not work as

> > whether or not I choose to "Boot from CD", or just let it run, I just get

> > straight into the installed XP.

> >

> > What else can I try?

> >

> > Tony

> > PS I need to use RC to apply the fixboot command

> >

> >

>

>

[Guest John John (MVP)]

Re: Recovery Console crashes

 

Same difference... if the computer is booting properly there is no need

to run the fixmbr command, if the MBR was corrupt the computer would not

boot.

 

The 0x7b error is because the Recovery Console is missing the storage

controller drivers, you have to press F6 when the Console starts to load

and you have to supply the controller drivers on a floppy diskette. If

you want to do away with the floppy requirements you can follow Jerold's

instructions:

 

JSI Tip 6575. How can I add 3rd party mass storage drivers to my

installed Recovery Console so I don't have to press F6 and load them?

http://windowsitpro.com/article/articleid/77901/jsi-tip-6575-how-can-i-add-3rd-party-

mass-storage-drivers-to-my-installed-recovery-console-so-i-dont-have-to-press-f6-and-load-them.html

 

Due to the lenght of the link it will wrap so here is a tiny link to the

article:

http://tinyurl.com/62lqv8

 

If you ask me it's simpler to press F6 and supply the diskette...

 

John

 

Tony Batchelor wrote:

> Sorry John - I had 'boot' on the brain!!!

>

> I meant the next command on the RC list = fixmbr. The MBR appears to be

> corrupted as the result of an unwanted Intel AMT chip being incorrectly

> installed on my new computer instead of being simply left unconfigured.

>

> The error message was STOP: 0x0000007B

> (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

>

> Tony

>

> "John John (MVP)" wrote:

>

>

>>And what was the error message in the "blue failure screen"? My guess

>>is that is was a 0x7b error...

>>

>>Why do you need to run the fixboot command if the computer boots to XP

>>without problems?

>>

>>John

>>

>>Tony Batchelor wrote:

>>

>>

>>>XP Pro sp3.

>>>

>>>I installed RC as per instructions and on boot the option appeared.

>>>When I selected it, the RC gave messages that it was starting and then when

>>>the screen blanked, instead of the RC command screen, I got the blue failure

>>>screen.

>>>

>>>I uninstalled RC, removed the cmdcons folder and file and reinstalled.

>>>

>>>Same result.

>>>

>>>So then I used msconfig and went to BOOT.INI. That gave me a message that

>>>the path was no good, so removed the entry for me.

>>>

>>>Rebooting and reinstalling I went to RC and then got a message that hal.dll

>>>could not be found. After booting into XP again I found that the file was

>>>labelled HAL.DLL so I renamed it and tried again. That message did not

>>>appear, but RC crashed again.

>>>

>>>So I then tried to boot from the XP CD to start RC. That does not work as

>>>whether or not I choose to "Boot from CD", or just let it run, I just get

>>>straight into the installed XP.

>>>

>>>What else can I try?

>>>

>>>Tony

>>>PS I need to use RC to apply the fixboot command

>>>

>>>

>>

>>

[Guest Tony Batchelor]

Re: Recovery Console crashes

 

OK, now we are getting somewhere! Here are my answers:

 

Tony

1. The computer is not booting properly. I have to try more than once most

times to eventually end up with XP loaded. Hence the need to attempt

corrections using RC

RC

2. My computer is of the "modern" variety that doesn't come with a floppy,

only a CD/DVD. Can that be used?

3. If so, I could copy the drivers to a CD and use that. Is the file I want

the Drivers folder in Windows?

 

"John John (MVP)" wrote:

> Same difference... if the computer is booting properly there is no need

> to run the fixmbr command, if the MBR was corrupt the computer would not

> boot.

>

> The 0x7b error is because the Recovery Console is missing the storage

> controller drivers, you have to press F6 when the Console starts to load

> and you have to supply the controller drivers on a floppy diskette. If

> you want to do away with the floppy requirements you can follow Jerold's

> instructions:

>

> JSI Tip 6575. How can I add 3rd party mass storage drivers to my

> installed Recovery Console so I don't have to press F6 and load them?

> http://windowsitpro.com/article/articleid/77901/jsi-tip-6575-how-can-i-add-3rd-party-

> mass-storage-drivers-to-my-installed-recovery-console-so-i-dont-have-to-press-f6-and-load-them.html

>

> Due to the lenght of the link it will wrap so here is a tiny link to the

> article:

> http://tinyurl.com/62lqv8

>

> If you ask me it's simpler to press F6 and supply the diskette...

>

> John

>

> Tony Batchelor wrote:

>

> > Sorry John - I had 'boot' on the brain!!!

> >

> > I meant the next command on the RC list = fixmbr. The MBR appears to be

> > corrupted as the result of an unwanted Intel AMT chip being incorrectly

> > installed on my new computer instead of being simply left unconfigured.

> >

> > The error message was STOP: 0x0000007B

> > (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

> >

> > Tony

> >

> > "John John (MVP)" wrote:

> >

> >

> >>And what was the error message in the "blue failure screen"? My guess

> >>is that is was a 0x7b error...

> >>

> >>Why do you need to run the fixboot command if the computer boots to XP

> >>without problems?

> >>

> >>John

> >>

> >>Tony Batchelor wrote:

> >>

> >>

> >>>XP Pro sp3.

> >>>

> >>>I installed RC as per instructions and on boot the option appeared.

> >>>When I selected it, the RC gave messages that it was starting and then when

> >>>the screen blanked, instead of the RC command screen, I got the blue failure

> >>>screen.

> >>>

> >>>I uninstalled RC, removed the cmdcons folder and file and reinstalled.

> >>>

> >>>Same result.

> >>>

> >>>So then I used msconfig and went to BOOT.INI. That gave me a message that

> >>>the path was no good, so removed the entry for me.

> >>>

> >>>Rebooting and reinstalling I went to RC and then got a message that hal.dll

> >>>could not be found. After booting into XP again I found that the file was

> >>>labelled HAL.DLL so I renamed it and tried again. That message did not

> >>>appear, but RC crashed again.

> >>>

> >>>So I then tried to boot from the XP CD to start RC. That does not work as

> >>>whether or not I choose to "Boot from CD", or just let it run, I just get

> >>>straight into the installed XP.

> >>>

> >>>What else can I try?

> >>>

> >>>Tony

> >>>PS I need to use RC to apply the fixboot command

> >>>

> >>>

> >>

> >>

>

>

[Guest John John (MVP)]

Re: Recovery Console crashes

 

Tony Batchelor wrote:

> OK, now we are getting somewhere! Here are my answers:

>

> Tony

> 1. The computer is not booting properly. I have to try more than once most

> times to eventually end up with XP loaded. Hence the need to attempt

> corrections using RC

> RC

> 2. My computer is of the "modern" variety that doesn't come with a floppy,

> only a CD/DVD. Can that be used?

 

Nope, the drivers *must* be supplied on a floppy they will not be

accepted from any other media source. You will have to use Jerold's

method to incorporate the drivers to the Recovery Console.

 

> 3. If so, I could copy the drivers to a CD and use that. Is the file I want

> the Drivers folder in Windows?

 

You will need the drivers from the motherboard or controller cd.

 

If your computer booting is erratic you should run a disk diagnostic on

the drive, go to the drive manufacturer's web site and download the

diagnostic utility for your drive and run it. You could also run a

chkdsk on the drive but be aware that there is *always* a risk of data

loss when chkdsk is run, make sure that you have a backup of your

precious files!

 

John

[Guest Tony Batchelor]

Re: Recovery Console crashes

 

Thanks John

 

So it looks to me as if RC is useless for use on how computers "from the

box" are supplied nowadays! Like my last two, they don't

- have a floppy drive

- or have installations CDs (OS loaded from hidden partition)

- and once the OS is loaded the hidden partition is no longer accessible,

so any driver folder is also no longer accessible

 

Looks like MS need to write a new programme for RC!

 

Tony

By the way, For the time being I will have to buy Bootmaster. I tried the

demo version today and it confirmed a corrupt MBR

 

 

"John John (MVP)" wrote:

> Tony Batchelor wrote:

>

> > OK, now we are getting somewhere! Here are my answers:

> >

> > Tony

> > 1. The computer is not booting properly. I have to try more than once most

> > times to eventually end up with XP loaded. Hence the need to attempt

> > corrections using RC

> > RC

> > 2. My computer is of the "modern" variety that doesn't come with a floppy,

> > only a CD/DVD. Can that be used?

>

> Nope, the drivers *must* be supplied on a floppy they will not be

> accepted from any other media source. You will have to use Jerold's

> method to incorporate the drivers to the Recovery Console.

>

>

> > 3. If so, I could copy the drivers to a CD and use that. Is the file I want

> > the Drivers folder in Windows?

>

> You will need the drivers from the motherboard or controller cd.

>

> If your computer booting is erratic you should run a disk diagnostic on

> the drive, go to the drive manufacturer's web site and download the

> diagnostic utility for your drive and run it. You could also run a

> chkdsk on the drive but be aware that there is *always* a risk of data

> loss when chkdsk is run, make sure that you have a backup of your

> precious files!

>

> John

>

>

[Guest John John (MVP)]

Re: Recovery Console crashes

 

You can use a USB floppy, but not all of them work:

 

A connected USB floppy disk drive does not work when you press F6 to

install mass storage drivers during the Windows XP installation process

http://support.microsoft.com/kb/916196

 

As for Microsoft rewriting the Recovery Console or the Setup program in

my opinion that will not happen. You have to keep in mind that when

Windows XP was released in 2001 USB sticks barely existed and hardly

anybody even knew of them, even burning files to CD was relatively new.

I don't think the the fault for the floppy problem lies with

Microsoft, I think that it lies with cheap hardware vendors who for the

sake of saving $2.00 on the cost of a new computer have decided to do

away with the floppy drive. Those vendors knew full well of the F6

floppy requirements for Windows XP yet they were all too happy to sell

computers with XP installed or advertised as XP compatible but without

floppy drives. The newer Vista and Server 2008 will accept the drivers

on CD or USB sticks.

 

John

 

Tony Batchelor wrote:

> Thanks John

>

> So it looks to me as if RC is useless for use on how computers "from the

> box" are supplied nowadays! Like my last two, they don't

> - have a floppy drive

> - or have installations CDs (OS loaded from hidden partition)

> - and once the OS is loaded the hidden partition is no longer accessible,

> so any driver folder is also no longer accessible

>

> Looks like MS need to write a new programme for RC!

>

> Tony

> By the way, For the time being I will have to buy Bootmaster. I tried the

> demo version today and it confirmed a corrupt MBR

>

>

> "John John (MVP)" wrote:

>

>

>>Tony Batchelor wrote:

>>

>>

>>>OK, now we are getting somewhere! Here are my answers:

>>>

>>>Tony

>>>1. The computer is not booting properly. I have to try more than once most

>>>times to eventually end up with XP loaded. Hence the need to attempt

>>>corrections using RC

>>>RC

>>>2. My computer is of the "modern" variety that doesn't come with a floppy,

>>>only a CD/DVD. Can that be used?

>>

>>Nope, the drivers *must* be supplied on a floppy they will not be

>>accepted from any other media source. You will have to use Jerold's

>>method to incorporate the drivers to the Recovery Console.

>>

>>

>>

>>>3. If so, I could copy the drivers to a CD and use that. Is the file I want

>>>the Drivers folder in Windows?

>>

>>You will need the drivers from the motherboard or controller cd.

>>

>>If your computer booting is erratic you should run a disk diagnostic on

>>the drive, go to the drive manufacturer's web site and download the

>>diagnostic utility for your drive and run it. You could also run a

>>chkdsk on the drive but be aware that there is *always* a risk of data

>>loss when chkdsk is run, make sure that you have a backup of your

>>precious files!

>>

>>John

>>

>>

[Guest Tony Batchelor]

Re: Recovery Console crashes

 

John

 

I have resolved the problem, so this is just to windup the subject.

 

In the end it was as cheap (and more useful in the long run) to buy the

Bootmaster utility and repair the MBR that way. I did in fact find other

things it could do which cured another problem I didn't know I had!

 

Regarding your comment below - everything has to move on! My first "DOS" was

from a punched card on a timeshare computer, and my first personal computer

used an analogue cassette to load a sort of OS. My first use of a rewriteable

memory was a drum holding a few kB and we had to polish the surface every

week or so, so that the head could still read and write to it!!!

 

MS-DOS first came to me on a 5 1/4" floppy and Windows 1.0 caused me

problems as it came on a 3½" floppy that I had to get copied on to the bigger

disc to use in the 'old' computer! I still have the discs.

 

But we don't expect that the modern ones should have all those

possibilities! Now we have to get used to the box just having a CD/DVD and

lots of USBs. No manual in book form, and no CDs with the OS, just a hidden

partition.

 

Bye

Tony

 

"John John (MVP)" wrote:

 

>

> I don't think the the fault for the floppy problem lies with

> Microsoft, I think that it lies with cheap hardware vendors who for the

> sake of saving $2.00 on the cost of a new computer have decided to do

> away with the floppy drive. Those vendors knew full well of the F6

> floppy requirements for Windows XP yet they were all too happy to sell

> computers with XP installed or advertised as XP compatible but without

> floppy drives. The newer Vista and Server 2008 will accept the drivers

> on CD or USB sticks.

>