ntbackup problem with Outlook Express dbx files after XP SP3

September 2, 2008

Hello all. I've noticed that right after upgrading XP to SP3, ntbackup

has stopped backing up my scheduled task for Outlook Express' dbx

files, even though the task exits with the success code 0x0.

Upon closer examination with some test files, it appears that ntbackup

will NOT load the 'Load Selections' if they are BELOW the path:

C:\Documents and Settings\Username\Local Settings\Application Data

\Identities\Registry Stuff\

Any files loaded and 'Save Selections' in the path:

C:\Documents and Settings\Username\Local Settings\Application Data

\Identities\Registry Stuff\Microsoft\Outlook Express\

does NOT load when you reload the selections using 'Load Selections'.

I've found this to be the case on three different computers.

Any ideas?

September 2, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

<prubin@equilter.com> wrote in message

news:80749edf-79de-4fc6-bebf-4fada19a79fa@c65g2000hsa.googlegroups.com...

> Hello all. I've noticed that right after upgrading XP to SP3, ntbackup

> has stopped backing up my scheduled task for Outlook Express' dbx

> files, even though the task exits with the success code 0x0.

>

> Upon closer examination with some test files, it appears that ntbackup

> will NOT load the 'Load Selections' if they are BELOW the path:

>

> C:\Documents and Settings\Username\Local Settings\Application Data

> \Identities\Registry Stuff\

>

> Any files loaded and 'Save Selections' in the path:

>

> C:\Documents and Settings\Username\Local Settings\Application Data

> \Identities\Registry Stuff\Microsoft\Outlook Express\

>

> does NOT load when you reload the selections using 'Load Selections'.

>

> I've found this to be the case on three different computers.

> Any ideas?

What does the ntbackup log file report?

September 2, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

The log report is empty, which makes sense, since it's not loading

anything to back up, and the result code is success 0x0. As I see it,

the task begins, ntbackup doesn't load anything to back up (since it

doesn't work on anything below the C:\Documents and Settings\Username

\Local Settings\Application Data\Identities\Registry Stuff\)

directory, and then successfully exits.

Any ideas?

On Sep 2, 12:10 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> What does the ntbackup log file report?- Hide quoted text -

September 2, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

No, an empty log report does not make sense. It can be empty for several

reasons:

- You're looking at the wrong file. What file are you looking at?

- The backup job is still running.

- The backup job bombed out before running to completion.

Now let's dig a little deeper. Instead of running your backup job from the

wizard, run it inside the following batch file:

@echo off

echo %date% %time% %UserName% >> c:\test.txt

ntbackup /.. /..

echo %date% %time% >> c:\test.txt

echo. >> c:\test.txt

In your reply you should post four things:

- The contents of c:\test.txt

- The contents of your .bks file

- The exact ntbackup command line, with all its switches.

- Any relevant item reported by the Event Logger.

<prubin@equilter.com> wrote in message

news:75d580b8-ab36-4ccc-b654-cadc1bede541@m45g2000hsb.googlegroups.com...

The log report is empty, which makes sense, since it's not loading

anything to back up, and the result code is success 0x0. As I see it,

the task begins, ntbackup doesn't load anything to back up (since it

doesn't work on anything below the C:\Documents and Settings\Username

\Local Settings\Application Data\Identities\Registry Stuff\)

directory, and then successfully exits.

Any ideas?

On Sep 2, 12:10 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> What does the ntbackup log file report?- Hide quoted text -

September 2, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Thank you for your reply. I believe you're not understanding the

problem. I can run the backup from within the ntbackup program itself

OK, as long as I manually select the folder before backing up:

C:\Documents and Settings\Username\Local Settings\Application Data

\Identities\Registry Stuff\Microsoft\Outlook Express\

The problem exists when you ''Load Selections' from the saved backup

file. When you Load the selections from below the directory:

C:\Documents and Settings\Username

\Local Settings\Application Data\Identities\Registry Stuff\

Then NOTHING gets loaded, and running the job backs up nothing, just

as would be expected. On the other hand, if the selections are at or

above the directory shown above, then the selections properly load,

and the backup can proceed normally. Make sense?

The issue is that when you 'Load Selections' below the directory shown

above, ntbackup does NOT load any selections, so any saved job

proceeds to save nothing.

On Sep 2, 2:51 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> No, an empty log report does not make sense. It can be empty for several

> reasons:

> - You're looking at the wrong file. What file are you looking at?

> - The backup job is still running.

> - The backup job bombed out before running to completion.

>

> Now let's dig a little deeper. Instead of running your backup job from the

> wizard, run it inside the following batch file:

> @echo off

> echo %date% %time% %UserName% >> c:\test.txt

> ntbackup /.. /..

> echo %date% %time% >> c:\test.txt

> echo. >> c:\test.txt

>

> In your reply you should post four things:

> - The contents of c:\test.txt

> - The contents of your .bks file

> - The exact ntbackup command line, with all its switches.

> - Any relevant item reported by the Event Logger.

September 2, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

I am quite aware that some of your backup jobs run as you expect them

whereas others don't, depending on your selection of folders to be backed

up. What I'm trying to get across is an understanding of the elements that

play an important role in every run of ntbackup.exe. They are:

1. The exact command line that gets executed. If you don't know what it is,

make the job execute at some later time (e.g. tomorrow), then examine its

command line that is now visible in the Task Scheduler (which is accessible

via the Control Panel). Your OE files might not get backed up because

"Shadow Copy" is no longer enabled. The command line would tell me straight

away. It would also tell me where you're backing up to. Maybe your

destination cannot hold the amount of data you're trying to back up.

2. The file/folder selections. They are written into a Unicode file located

in your profile folder and having a .bks extension. I have seen backup jobs

fail because this file got turned into an ASCII file.

3. The backup log. It is a file backup??.log buried deep inside your profile

folder, numbered from 01 to 10 (I think).

4. The Event Logger. You can examine it with the command eventvwr.exe.

Unless you provide the relevant details of the above elements I am unable to

offer anyting other than guesses about the cause of your problem. The batch

file I proposed in my previous reply will tell me two important things:

a) If and when the backup job started.

b) If and when the job ended.

If all this sounds too hard then you may be able to walk around the problem

by moving your OE data store to a different location. Ask an OE newsgroup if

unsure how to do this.

<prubin@equilter.com> wrote in message

news:7c14af84-5b83-4057-8082-cd37b5385365@c65g2000hsa.googlegroups.com...

Thank you for your reply. I believe you're not understanding the

problem. I can run the backup from within the ntbackup program itself

OK, as long as I manually select the folder before backing up:

C:\Documents and Settings\Username\Local Settings\Application Data

\Identities\Registry Stuff\Microsoft\Outlook Express\

The problem exists when you ''Load Selections' from the saved backup

file. When you Load the selections from below the directory:

C:\Documents and Settings\Username

\Local Settings\Application Data\Identities\Registry Stuff\

Then NOTHING gets loaded, and running the job backs up nothing, just

as would be expected. On the other hand, if the selections are at or

above the directory shown above, then the selections properly load,

and the backup can proceed normally. Make sense?

The issue is that when you 'Load Selections' below the directory shown

above, ntbackup does NOT load any selections, so any saved job

proceeds to save nothing.

On Sep 2, 2:51 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> No, an empty log report does not make sense. It can be empty for several

> reasons:

> - You're looking at the wrong file. What file are you looking at?

> - The backup job is still running.

> - The backup job bombed out before running to completion.

>

> Now let's dig a little deeper. Instead of running your backup job from the

> wizard, run it inside the following batch file:

> @echo off

> echo %date% %time% %UserName% >> c:\test.txt

> ntbackup /.. /..

> echo %date% %time% >> c:\test.txt

> echo. >> c:\test.txt

>

> In your reply you should post four things:

> - The contents of c:\test.txt

> - The contents of your .bks file

> - The exact ntbackup command line, with all its switches.

> - Any relevant item reported by the Event Logger.

September 2, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Here are the details answers:

1. C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings

\MyName\Local Settings\Application Data\Microsoft\Windows NT\NTBackup

\data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" /

v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:

\Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

2. C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\RegistryStuff\Microsoft\Outlook Express\

3. File Backup backup01.log is EMPTY.

4. NOTHING in Application Events.

In System Events:

The Removable Storage service was successfully sent a start control.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

The Removable Storage service entered the running state.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

RSM was stopped.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

The Removable Storage service entered the stopped state.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

On Sep 2, 4:16 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> I am quite aware that some of your backup jobs run as you expect them

> whereas others don't, depending on your selection of folders to be backed

> up. What I'm trying to get across is an understanding of the elements that

> play an important role in every run of ntbackup.exe. They are:

>

> 1. The exact command line that gets executed. If you don't know what it is,

> make the job execute at some later time (e.g. tomorrow), then examine its

> command line that is now visible in the Task Scheduler (which is accessible

> via the Control Panel). Your OE files might not get backed up because

> "Shadow Copy" is no longer enabled. The command line would tell me straight

> away. It would also tell me where you're backing up to. Maybe your

> destination cannot hold the amount of data you're trying to back up.

>

> 2. The file/folder selections. They are written into a Unicode file located

> in your profile folder and having a .bks extension. I have seen backup jobs

> fail because this file got turned into an ASCII file.

>

> 3. The backup log. It is a file backup??.log buried deep inside your profile

> folder, numbered from 01 to 10 (I think).

>

> 4. The Event Logger. You can examine it with the command eventvwr.exe.

>

> Unless you provide the relevant details of the above elements I am unable to

> offer anyting other than guesses about the cause of your problem. The batch

> file I proposed in my previous reply will tell me two important things:

> a) If and when the backup job started.

> b) If and when the job ended.

>

> If all this sounds too hard then you may be able to walk around the problem

> by moving your OE data store to a different location. Ask an OE newsgroup if

> unsure how to do this.

>

> <pru...@equilter.com> wrote in message

>

> news:7c14af84-5b83-4057-8082-cd37b5385365@c65g2000hsa.googlegroups.com...

> Thank you for your reply. I believe you're not understanding the

> problem. I can run the backup from within the ntbackup program itself

> OK, as long as I manually select the folder before backing up:

>

> C:\Documents and Settings\Username\Local Settings\Application Data

> \Identities\Registry Stuff\Microsoft\Outlook Express\

>

> The problem exists when you ''Load Selections' from the saved backup

> file. When you Load the selections from below the directory:

>

> C:\Documents and Settings\Username

> \Local Settings\Application Data\Identities\Registry Stuff\

>

> Then NOTHING gets loaded, and running the job backs up nothing, just

> as would be expected. On the other hand, if the selections are at or

> above the directory shown above, then the selections properly load,

> and the backup can proceed normally. Make sense?

>

> The issue is that when you 'Load Selections' below the directory shown

> above, ntbackup does NOT load any selections, so any saved job

> proceeds to save nothing.

>

> On Sep 2, 2:51 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

>

> > No, an empty log report does not make sense. It can be empty for several

> > reasons:

> > - You're looking at the wrong file. What file are you looking at?

> > - The backup job is still running.

> > - The backup job bombed out before running to completion.

>

> > Now let's dig a little deeper. Instead of running your backup job from the

> > wizard, run it inside the following batch file:

> > @echo off

> > echo %date% %time% %UserName% >> c:\test.txt

> > ntbackup /.. /..

> > echo %date% %time% >> c:\test.txt

> > echo. >> c:\test.txt

>

> > In your reply you should post four things:

> > - The contents of c:\test.txt

> > - The contents of your .bks file

> > - The exact ntbackup command line, with all its switches.

> > - Any relevant item reported by the Event Logger.- Hide quoted text -

>

> - Show quoted text -

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Great. Now what about the contents of c:\test.txt which is generated by the

batch file I suggested you use?

<prubin@equilter.com> wrote in message

news:e4cf0340-5052-44af-9851-44783a7bd8ed@z66g2000hsc.googlegroups.com...

Here are the details answers:

1. C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings

\MyName\Local Settings\Application Data\Microsoft\Windows NT\NTBackup

\data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" /

v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:

\Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

2. C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\RegistryStuff\Microsoft\Outlook Express\

3. File Backup backup01.log is EMPTY.

4. NOTHING in Application Events.

In System Events:

The Removable Storage service was successfully sent a start control.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

The Removable Storage service entered the running state.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

RSM was stopped.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

The Removable Storage service entered the stopped state.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

On Sep 2, 4:16 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> I am quite aware that some of your backup jobs run as you expect them

> whereas others don't, depending on your selection of folders to be backed

> up. What I'm trying to get across is an understanding of the elements that

> play an important role in every run of ntbackup.exe. They are:

>

> 1. The exact command line that gets executed. If you don't know what it

> is,

> make the job execute at some later time (e.g. tomorrow), then examine its

> command line that is now visible in the Task Scheduler (which is

> accessible

> via the Control Panel). Your OE files might not get backed up because

> "Shadow Copy" is no longer enabled. The command line would tell me

> straight

> away. It would also tell me where you're backing up to. Maybe your

> destination cannot hold the amount of data you're trying to back up.

>

> 2. The file/folder selections. They are written into a Unicode file

> located

> in your profile folder and having a .bks extension. I have seen backup

> jobs

> fail because this file got turned into an ASCII file.

>

> 3. The backup log. It is a file backup??.log buried deep inside your

> profile

> folder, numbered from 01 to 10 (I think).

>

> 4. The Event Logger. You can examine it with the command eventvwr.exe.

>

> Unless you provide the relevant details of the above elements I am unable

> to

> offer anyting other than guesses about the cause of your problem. The

> batch

> file I proposed in my previous reply will tell me two important things:

> a) If and when the backup job started.

> b) If and when the job ended.

>

> If all this sounds too hard then you may be able to walk around the

> problem

> by moving your OE data store to a different location. Ask an OE newsgroup

> if

> unsure how to do this.

>

> <pru...@equilter.com> wrote in message

>

> news:7c14af84-5b83-4057-8082-cd37b5385365@c65g2000hsa.googlegroups.com...

> Thank you for your reply. I believe you're not understanding the

> problem. I can run the backup from within the ntbackup program itself

> OK, as long as I manually select the folder before backing up:

>

> C:\Documents and Settings\Username\Local Settings\Application Data

> \Identities\Registry Stuff\Microsoft\Outlook Express\

>

> The problem exists when you ''Load Selections' from the saved backup

> file. When you Load the selections from below the directory:

>

> C:\Documents and Settings\Username

> \Local Settings\Application Data\Identities\Registry Stuff\

>

> Then NOTHING gets loaded, and running the job backs up nothing, just

> as would be expected. On the other hand, if the selections are at or

> above the directory shown above, then the selections properly load,

> and the backup can proceed normally. Make sense?

>

> The issue is that when you 'Load Selections' below the directory shown

> above, ntbackup does NOT load any selections, so any saved job

> proceeds to save nothing.

>

> On Sep 2, 2:51 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

>

> > No, an empty log report does not make sense. It can be empty for several

> > reasons:

> > - You're looking at the wrong file. What file are you looking at?

> > - The backup job is still running.

> > - The backup job bombed out before running to completion.

>

> > Now let's dig a little deeper. Instead of running your backup job from

> > the

> > wizard, run it inside the following batch file:

> > @echo off

> > echo %date% %time% %UserName% >> c:\test.txt

> > ntbackup /.. /..

> > echo %date% %time% >> c:\test.txt

> > echo. >> c:\test.txt

>

> > In your reply you should post four things:

> > - The contents of c:\test.txt

> > - The contents of your .bks file

> > - The exact ntbackup command line, with all its switches.

> > - Any relevant item reported by the Event Logger.- Hide quoted text -

>

> - Show quoted text -

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Hello again. I ran the backup job from the batch file your suggested,

and here are the results:

1. The contents of c:\test.txt

Wed 09/03/2008 8:08:55.06 MyName

Wed 09/03/2008 8:08:58.42

2. The contents of your .bks file

C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\RegistryStuff\Microsoft\Outlook Express\

3. The exact ntbackup command line, with all its switches

C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings

\MyName\Local Settings\Application Data\Microsoft\Windows NT\NTBackup

\data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" /

v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:

\Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

4. Any relevant item reported by the Event Logger

There's NOTHING in the Application Log, and there are four entries in

the System log:

The Removable Storage service was successfully sent a start control.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

The Removable Storage service entered the running state.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

RSM was stopped.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

The Removable Storage service entered the stopped state.

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Please let me know what you think.

On Sep 2, 11:34 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> Great. Now what about the contents of c:\test.txt which is generated by the

> batch file I suggested you use?

> > > Now let's dig a little deeper. Instead of running your backup job from

> > > the

> > > wizard, run it inside the following batch file:

> > > @echo off

> > > echo %date% %time% %UserName% >> c:\test.txt

> > > ntbackup /.. /..

> > > echo %date% %time% >> c:\test.txt

> > > echo. >> c:\test.txt

>

> > > In your reply you should post four things:

> > > - The contents of c:\test.txt

> > > - The contents of your .bks file

> > > - The exact ntbackup command line, with all its switches.

> > > - Any relevant item reported by the Event Logger.- Hide quoted text -

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Good. The results you post tell me (amongst other things) that the backup

job ended after only 3 seconds. This means that there is something badly

wrong. Here is a batch file that may give us a clue:

01. @echo off

02. set DataFolder=C:\Documents and Settings\$$$\Local Settings\Application

Data\Microsoft\Windows NT\NTBackup\data

03. set DocFolder=C:\Documents and Settings\$$$\My Documents

04. set OEFolder=C:\Documents and Settings\$$$\Local Settings\Application

Data\Identities\RegistryStuff\Microsoft\Outlook Express

05.

06. echo Start %date% %time% > c:\test.txt

07. dir "%DataFolder%" >> c:\test.txt

08. dir "%OEFolder%" >> c:\test.txt

09. copy /y c:\test.txt "%DocFolder%" 1>>c:\test.txt 2>>&1

10.

11. copy /y "%DataFolder%\OutlookExpress.bks" c:\test.bks > nul

12. echo> "%temp%\test.scr" d

13. echo>>"%temp%\test.scr" q

14. debug c:\test.bks < "%temp%\test.scr" >> c:\test.txt

15.

16. ntbackup 1>>c:\test.txt 2>>&1 /.. /..

17. echo End %date% %time% >> c:\test.txt

18. notepad c:\test.txt

Explanation:

- Lines 1 to 4 set the scene.

- Line 6 creates a date/time stamp.

- Lines 7 to 9 tell me if you have the required access to your various

folders.

- Lines 11 to 14 tell me if your .bks file is a Unicode file.

- Line 16 is your ntbackup command with a slight modification.

Instructions:

- Replace $$$ with the correct user name.

- Complete Line 17 by including all ntbackup switches after "&1".

- Remove the line numbers.

- Run the batch file.

- Copy & paste the text you see on the screen.

<prubin@equilter.com> wrote in message

news:6e367e68-7793-4a2e-9de6-bdd098245206@b1g2000hsg.googlegroups.com...

> Hello again. I ran the backup job from the batch file your suggested,

> and here are the results:

>

> 1. The contents of c:\test.txt

> Wed 09/03/2008 8:08:55.06 MyName

> Wed 09/03/2008 8:08:58.42

>

> 2. The contents of your .bks file

> C:\Documents and Settings\MyName\Local Settings\Application Data

> \Identities\RegistryStuff\Microsoft\Outlook Express\

>

> 3. The exact ntbackup command line, with all its switches

> C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings

> \MyName\Local Settings\Application Data\Microsoft\Windows NT\NTBackup

> \data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" /

> v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:

> \Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

>

> 4. Any relevant item reported by the Event Logger

> There's NOTHING in the Application Log, and there are four entries in

> the System log:

>

> The Removable Storage service was successfully sent a start control.

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> The Removable Storage service entered the running state.

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> RSM was stopped.

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> The Removable Storage service entered the stopped state.

> For more information, see Help and Support Center at

> http://go.microsoft.com/fwlink/events.asp.

>

> Please let me know what you think.

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Thanks for your reply. I don't understand what you mean by:

"- Complete Line 17 by including all ntbackup switches after "&1". "

Can you please clarify what is intended for this line?

On Sep 3, 9:25 am, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> Good. The results you post tell me (amongst other things) that the backup

> job ended after only 3 seconds. This means that there is something badly

> wrong. Here is a batch file that may give us a clue:

> 01. @echo off

> 02. set DataFolder=C:\Documents and Settings\$$$\Local Settings\Application

> Data\Microsoft\Windows NT\NTBackup\data

> 03. set DocFolder=C:\Documents and Settings\$$$\My Documents

> 04. set OEFolder=C:\Documents and Settings\$$$\Local Settings\Application

> Data\Identities\RegistryStuff\Microsoft\Outlook Express

> 05.

> 06. echo Start %date% %time% > c:\test.txt

> 07. dir "%DataFolder%" >> c:\test.txt

> 08. dir "%OEFolder%" >> c:\test.txt

> 09. copy /y c:\test.txt "%DocFolder%" 1>>c:\test.txt 2>>&1

> 10.

> 11. copy /y "%DataFolder%\OutlookExpress.bks" c:\test.bks > nul

> 12. echo> "%temp%\test.scr" d

> 13. echo>>"%temp%\test.scr" q

> 14. debug c:\test.bks < "%temp%\test.scr" >> c:\test.txt

> 15.

> 16. ntbackup 1>>c:\test.txt 2>>&1 /.. /..

> 17. echo End %date% %time% >> c:\test.txt

> 18. notepad c:\test.txt

>

> Explanation:

> - Lines 1 to 4 set the scene.

> - Line 6 creates a date/time stamp.

> - Lines 7 to 9 tell me if you have the required access to your various

> folders.

> - Lines 11 to 14 tell me if your .bks file is a Unicode file.

> - Line 16 is your ntbackup command with a slight modification.

>

> Instructions:

> - Replace $$$ with the correct user name.

> - Complete Line 17 by including all ntbackup switches after "&1".

> - Remove the line numbers.

> - Run the batch file.

> - Copy & paste the text you see on the screen.

>

> <pru...@equilter.com> wrote in message

>

> news:6e367e68-7793-4a2e-9de6-bdd098245206@b1g2000hsg.googlegroups.com...

>

> > Hello again. I ran the backup job from the batch file your suggested,

> > and here are the results:

>

> > 1. The contents of c:\test.txt

> > Wed 09/03/2008 8:08:55.06 MyName

> > Wed 09/03/2008 8:08:58.42

>

> > 2. The contents of your .bks file

> > C:\Documents and Settings\MyName\Local Settings\Application Data

> > \Identities\RegistryStuff\Microsoft\Outlook Express\

>

> > 3. The exact ntbackup command line, with all its switches

> > C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings

> > \MyName\Local Settings\Application Data\Microsoft\Windows NT\NTBackup

> > \data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" /

> > v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:

> > \Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

>

> > 4. Any relevant item reported by the Event Logger

> > There's NOTHING in the Application Log, and there are four entries in

> > the System log:

>

> > The Removable Storage service was successfully sent a start control.

> > For more information, see Help and Support Center at

> >http://go.microsoft.com/fwlink/events.asp.

>

> > The Removable Storage service entered the running state.

> > For more information, see Help and Support Center at

> >http://go.microsoft.com/fwlink/events.asp.

>

> > RSM was stopped.

> > For more information, see Help and Support Center at

> >http://go.microsoft.com/fwlink/events.asp.

>

> > The Removable Storage service entered the stopped state.

> > For more information, see Help and Support Center at

> >http://go.microsoft.com/fwlink/events.asp.

>

> > Please let me know what you think.- Hide quoted text -

>

> - Show quoted text -

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

I think I have it now, it should be line 16 instead of line 17.

I ran this batch file:

@echo off

set DataFolder=C:\Documents and Settings\MyName\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

set DocFolder=C:\Documents and Settings\MyName\My Documents

set OEFolder=C:\Documents and Settings\MyName\Local Settings

\Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

echo Start %date% %time% > c:\test.txt

dir "%DataFolder%" >> c:\test.txt

dir "%OEFolder%" >> c:\test.txt

copy /y c:\test.txt "%DocFolder%" 1>>c:\test.txt 2>>&1

copy /y "%DataFolder%\OutlookExpress.bks" c:\test.bks > nul

echo> "%temp%\test.scr" d

echo>>"%temp%\test.scr" q

debug c:\test.bks < "%temp%\test.scr" >> c:\test.txt

ntbackup 1>>c:\test.txt 2>>&1 /a /d /v:no /r:no /rs:no /hc:off /m

daily /j

echo End %date% %time% >> c:\test.txt

notepad c:\test.txt

And here is the result:

First, the Backup Utility shows a dialog box: "Failed to create emty

document."

And then here's the result in Notepad:

Start Wed 09/03/2008 11:20:28.87

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

The system cannot find the path specified.

0 file(s) copied.

-d

1400:0100 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0110 00 00 00 00 00 00 00 00-00 00 00 00 34 00 EF

13 ............4...

1400:0120 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0130 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0140 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0150 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0160 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0170 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

-q

End Wed 09/03/2008 11:20:30.45

Please let me know what's next.

On Sep 3, 9:25 am, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> Good. The results you post tell me (amongst other things) that the backup

> job ended after only 3 seconds. This means that there is something badly

> wrong. Here is a batch file that may give us a clue:

> 01. @echo off

> 02. set DataFolder=C:\Documents and Settings\$$$\Local Settings\Application

> Data\Microsoft\Windows NT\NTBackup\data

> 03. set DocFolder=C:\Documents and Settings\$$$\My Documents

> 04. set OEFolder=C:\Documents and Settings\$$$\Local Settings\Application

> Data\Identities\RegistryStuff\Microsoft\Outlook Express

> 05.

> 06. echo Start %date% %time% > c:\test.txt

> 07. dir "%DataFolder%" >> c:\test.txt

> 08. dir "%OEFolder%" >> c:\test.txt

> 09. copy /y c:\test.txt "%DocFolder%" 1>>c:\test.txt 2>>&1

> 10.

> 11. copy /y "%DataFolder%\OutlookExpress.bks" c:\test.bks > nul

> 12. echo> "%temp%\test.scr" d

> 13. echo>>"%temp%\test.scr" q

> 14. debug c:\test.bks < "%temp%\test.scr" >> c:\test.txt

> 15.

> 16. ntbackup 1>>c:\test.txt 2>>&1 /.. /..

> 17. echo End %date% %time% >> c:\test.txt

> 18. notepad c:\test.txt

>

> Explanation:

> - Lines 1 to 4 set the scene.

> - Line 6 creates a date/time stamp.

> - Lines 7 to 9 tell me if you have the required access to your various

> folders.

> - Lines 11 to 14 tell me if your .bks file is a Unicode file.

> - Line 16 is your ntbackup command with a slight modification.

>

> Instructions:

> - Replace $$$ with the correct user name.

> - Complete Line 17 by including all ntbackup switches after "&1".

> - Remove the line numbers.

> - Run the batch file.

> - Copy & paste the text you see on the screen.

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

<prubin@equilter.com> wrote in message

news:d04d736d-584b-4834-a0af-d0fab72b26ad@i76g2000hsf.googlegroups.com...

Thanks for your reply. I don't understand what you mean by:

"- Complete Line 17 by including all ntbackup switches after "&1". "

C:\WINDOWS\system32\ntbackup.exe backup 1>>c:\test.txt 2>>&1 "@C:\Documents

and Settings\MyName\Local Settings\Application Data\Microsoft\Windows

NT\NTBackup\data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16

AM" /

v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:\Documents

and Settings\MyName\My Documents\OutlookExpress.bkf"

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

OK, I've run the following Batch Command:

@echo off

set DataFolder=C:\Documents and Settings\MyName\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

set DocFolder=C:\Documents and Settings\MyName\My Documents

set OEFolder=C:\Documents and Settings\MyName\Local Settings

\Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

echo Start %date% %time% > c:\test.txt

dir "%DataFolder%" >> c:\test.txt

dir "%OEFolder%" >> c:\test.txt

copy /y c:\test.txt "%DocFolder%" 1>>c:\test.txt 2>>&1

copy /y "%DataFolder%\OutlookExpress.bks" c:\test.bks > nul

echo> "%temp%\test.scr" d

echo>>"%temp%\test.scr" q

debug c:\test.bks < "%temp%\test.scr" >> c:\test.txt

ntbackup 1>>c:\test.txt 2>>&1 C:\WINDOWS\system32\ntbackup.exe backup

1>>c:\test.txt 2>>&1 "@C:\Documents and Settings\MyName\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" / v:no /

r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:\Documents

and Settings\MyName\My Documents\OutlookExpress.bkf"

echo End %date% %time% >> c:\test.txt

notepad c:\test.txt

And here is the result:

Start Wed 09/03/2008 11:51:49.51

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

The system cannot find the path specified.

0 file(s) copied.

-d

1400:0100 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0110 00 00 00 00 00 00 00 00-00 00 00 00 34 00 EF

13 ............4...

1400:0120 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0130 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0140 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0150 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0160 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

1400:0170 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

00 ................

-q

End Wed 09/03/2008 11:51:50.45

Please advise.

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

You need to work out yourself why you get this error message - it's basic

stuff!

Directory of C:\Documents and Settings\MyName\Local Settings\Application

Data\Microsoft\Windows NT\NTBackup\data

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings\Application

Data\Identities\RegistryStuff\Microsoft\Outlook Express

The system cannot find the path specified.

0 file(s) copied.

You probably forgot to set the correct value for "MyName" . . . After fixing

this up, run the batch file again.

<prubin@equilter.com> wrote in message

news:efd827b7-c0bd-44ef-aff4-72d0f558b121@y21g2000hsf.googlegroups.com...

> OK, I've run the following Batch Command:

>

> @echo off

> set DataFolder=C:\Documents and Settings\MyName\Local Settings

> \Application Data\Microsoft\Windows NT\NTBackup\data

> set DocFolder=C:\Documents and Settings\MyName\My Documents

> set OEFolder=C:\Documents and Settings\MyName\Local Settings

> \Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

>

> echo Start %date% %time% > c:\test.txt

> dir "%DataFolder%" >> c:\test.txt

> dir "%OEFolder%" >> c:\test.txt

> copy /y c:\test.txt "%DocFolder%" 1>>c:\test.txt 2>>&1

>

> copy /y "%DataFolder%\OutlookExpress.bks" c:\test.bks > nul

> echo> "%temp%\test.scr" d

> echo>>"%temp%\test.scr" q

> debug c:\test.bks < "%temp%\test.scr" >> c:\test.txt

>

> ntbackup 1>>c:\test.txt 2>>&1 C:\WINDOWS\system32\ntbackup.exe backup

> 1>>c:\test.txt 2>>&1 "@C:\Documents and Settings\MyName\Local Settings

> \Application Data\Microsoft\Windows NT\NTBackup\data

> \OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" / v:no /

> r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:\Documents

> and Settings\MyName\My Documents\OutlookExpress.bkf"

>

> echo End %date% %time% >> c:\test.txt

> notepad c:\test.txt

>

> And here is the result:

>

> Start Wed 09/03/2008 11:51:49.51

> Volume in drive C has no label.

> Volume Serial Number is 1447-9761

>

> Directory of C:\Documents and Settings\MyName\Local Settings

> \Application Data\Microsoft\Windows NT\NTBackup\data

>

> Volume in drive C has no label.

> Volume Serial Number is 1447-9761

>

> Directory of C:\Documents and Settings\MyName\Local Settings

> \Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

>

> The system cannot find the path specified.

> 0 file(s) copied.

> -d

>

> 1400:0100 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

> 00 ................

> 1400:0110 00 00 00 00 00 00 00 00-00 00 00 00 34 00 EF

> 13 ............4...

> 1400:0120 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

> 00 ................

> 1400:0130 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

> 00 ................

> 1400:0140 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

> 00 ................

> 1400:0150 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

> 00 ................

> 1400:0160 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

> 00 ................

> 1400:0170 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00

> 00 ................

> -q

>

> End Wed 09/03/2008 11:51:50.45

>

> Please advise.

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Ah, there were spaces after the directory names, which confused the

copy and dir operations. I've removed the extra spaces, and now the

batch file runs fine.

Here are the results (edited a bit for privacy):

Start Wed 09/03/2008 15:10:33.39

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\Paul\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

09/03/2008 11:50 AM <DIR> .

09/03/2008 11:50 AM <DIR> ..

09/03/2008 11:50 AM 232 backup01.log

09/03/2008 11:51 AM 232 backup02.log

09/03/2008 03:05 PM 232 backup03.log

09/03/2008 03:06 PM 232 backup04.log

09/03/2008 03:06 PM 232 backup05.log

09/03/2008 03:06 PM 232 backup06.log

09/03/2008 03:07 PM 232 backup07.log

09/03/2008 03:07 PM 232 backup08.log

09/03/2008 03:08 PM 232 backup09.log

09/03/2008 03:10 PM 232 backup10.log

09/02/2008 01:52 PM 282 OutlookExpress.bks

09/02/2008 10:21 AM 7 test.txt

12 File(s) 2,609 bytes

2 Dir(s) 34,251,157,504 bytes free

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\Paul\Local Settings

\Application Data\Identities\{9FC94C40-7E64-4775-

B93E-9E76DF6395D0}\Microsoft\Outlook Express

09/03/2008 02:39 PM <DIR> .

09/03/2008 02:39 PM <DIR> ..

09/03/2008 10:22 AM 83,716,548 advertising.dbx

09/03/2008 03:02 PM 36,876,612 computer.dbx

09/03/2008 03:03 PM 1,347,668,812 Deleted Items.dbx

09/03/2008 10:22 AM 24,899,440 Drafts.dbx

09/03/2008 03:03 PM 116,775,392 employment.dbx

09/03/2008 08:02 AM 74,720 Folders.dbx

09/03/2008 03:08 PM 94,498,160 Inbox.dbx

09/03/2008 08:02 AM 9,656 Offline.dbx

09/03/2008 03:08 PM 7,334,612 Outbox.dbx

09/02/2008 09:17 AM 9,404 Pop3uidl.dbx

04/04/2008 11:33 AM 76,500 Search Folder (1).dbx

06/08/2008 02:01 AM 142,036 Search Folder (2).dbx

07/26/2008 09:31 AM 76,500 Search Folder (3).dbx

08/07/2008 08:53 AM 76,500 Search Folder (4).dbx

03/02/2008 10:29 AM 76,500 Search Folder.dbx

09/03/2008 03:01 PM 190,809,952 Sent Items.dbx

09/02/2008 10:21 AM 7 test.txt

55 File(s) 2,768,247,407 bytes

2 Dir(s) 34,251,153,408 bytes free

1 file(s) copied.

-d

1400:0100 43 00 3A 00 5C 00 44 00-6F 00 63 00 75 00 6D 00 C.:.

\.D.o.c.u.m.

1400:0110 65 00 6E 00 74 00 73 00-20 00 61 00 6E 00 64 00

e.n.t.s. .a.n.d.

1400:0120 20 00 53 00 65 00 74 00-74 00 69 00 6E 00 67

00 .S.e.t.t.i.n.g.

1400:0130 73 00 5C 00 50 00 61 00-75 00 6C 00 5C 00 4C 00 s.\.Name

\.L.

1400:0140 6F 00 63 00 61 00 6C 00-20 00 53 00 65 00 74 00

o.c.a.l. .S.e.t.

1400:0150 74 00 69 00 6E 00 67 00-73 00 5C 00 41 00 70 00 t.i.n.g.s.

\.A.p.

1400:0160 70 00 6C 00 69 00 63 00-61 00 74 00 69 00 6F 00

p.l.i.c.a.t.i.o.

1400:0170 6E 00 20 00 44 00 61 00-74 00 61 00 5C 00 49 00

n. .D.a.t.a.\.I.

-q

End Wed 09/03/2008 15:10:34.32

What next?

On Sep 3, 2:45 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> You need to work out yourself why you get this error message - it's basic

> stuff!

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

We're edging closer . . .

- You have appropriate access rights to the various folders you use.

- There is sufficient free space on your target drive.

- Your .bks file is a Unicode file.

- If you edit the hex dump of a file to maintain privacy, remember to edit

not only the visible letters but their hex equivalents too . . .

- Your OE Deleted Items folder is a whopping 1.4 GBytes in size. Why?

- You previously claimed that the backup reports were empty. They

aren't - each contains 232 bytes of data. The key is most likely there -

what does it say, and why did you think the reports were empty?

<prubin@equilter.com> wrote in message

news:b36b155e-ca1b-4d32-8bc9-d8b09b01e6a3@v39g2000pro.googlegroups.com...

Ah, there were spaces after the directory names, which confused the

copy and dir operations. I've removed the extra spaces, and now the

batch file runs fine.

Here are the results (edited a bit for privacy):

Start Wed 09/03/2008 15:10:33.39

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\Paul\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

09/03/2008 11:50 AM <DIR> .

09/03/2008 11:50 AM <DIR> ..

09/03/2008 11:50 AM 232 backup01.log

09/03/2008 11:51 AM 232 backup02.log

09/03/2008 03:05 PM 232 backup03.log

09/03/2008 03:06 PM 232 backup04.log

09/03/2008 03:06 PM 232 backup05.log

09/03/2008 03:06 PM 232 backup06.log

09/03/2008 03:07 PM 232 backup07.log

09/03/2008 03:07 PM 232 backup08.log

09/03/2008 03:08 PM 232 backup09.log

09/03/2008 03:10 PM 232 backup10.log

09/02/2008 01:52 PM 282 OutlookExpress.bks

09/02/2008 10:21 AM 7 test.txt

12 File(s) 2,609 bytes

2 Dir(s) 34,251,157,504 bytes free

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\Paul\Local Settings

\Application Data\Identities\{9FC94C40-7E64-4775-

B93E-9E76DF6395D0}\Microsoft\Outlook Express

09/03/2008 02:39 PM <DIR> .

09/03/2008 02:39 PM <DIR> ..

09/03/2008 10:22 AM 83,716,548 advertising.dbx

09/03/2008 03:02 PM 36,876,612 computer.dbx

09/03/2008 03:03 PM 1,347,668,812 Deleted Items.dbx

09/03/2008 10:22 AM 24,899,440 Drafts.dbx

09/03/2008 03:03 PM 116,775,392 employment.dbx

09/03/2008 08:02 AM 74,720 Folders.dbx

09/03/2008 03:08 PM 94,498,160 Inbox.dbx

09/03/2008 08:02 AM 9,656 Offline.dbx

09/03/2008 03:08 PM 7,334,612 Outbox.dbx

09/02/2008 09:17 AM 9,404 Pop3uidl.dbx

04/04/2008 11:33 AM 76,500 Search Folder (1).dbx

06/08/2008 02:01 AM 142,036 Search Folder (2).dbx

07/26/2008 09:31 AM 76,500 Search Folder (3).dbx

08/07/2008 08:53 AM 76,500 Search Folder (4).dbx

03/02/2008 10:29 AM 76,500 Search Folder.dbx

09/03/2008 03:01 PM 190,809,952 Sent Items.dbx

09/02/2008 10:21 AM 7 test.txt

55 File(s) 2,768,247,407 bytes

2 Dir(s) 34,251,153,408 bytes free

1 file(s) copied.

-d

1400:0100 43 00 3A 00 5C 00 44 00-6F 00 63 00 75 00 6D 00 C.:.

\.D.o.c.u.m.

1400:0110 65 00 6E 00 74 00 73 00-20 00 61 00 6E 00 64 00

e.n.t.s. .a.n.d.

1400:0120 20 00 53 00 65 00 74 00-74 00 69 00 6E 00 67

00 .S.e.t.t.i.n.g.

1400:0130 73 00 5C 00 50 00 61 00-75 00 6C 00 5C 00 4C 00 s.\.Name

\.L.

1400:0140 6F 00 63 00 61 00 6C 00-20 00 53 00 65 00 74 00

o.c.a.l. .S.e.t.

1400:0150 74 00 69 00 6E 00 67 00-73 00 5C 00 41 00 70 00 t.i.n.g.s.

\.A.p.

1400:0160 70 00 6C 00 69 00 63 00-61 00 74 00 69 00 6F 00

p.l.i.c.a.t.i.o.

1400:0170 6E 00 20 00 44 00 61 00-74 00 61 00 5C 00 49 00

n. .D.a.t.a.\.I.

-q

End Wed 09/03/2008 15:10:34.32

What next?

On Sep 3, 2:45 pm, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> You need to work out yourself why you get this error message - it's basic

> stuff!

September 3, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Answering your questions:

1. Yes, I have administrative rights.

2. There is over 30GB free space on the disk.

3. the .bks file was created by the ntbackup.exe file

4. I recieve a lot of email each month, so 1.4GB is not unreasonable

for a couple months of emails.

5. Sorry, when I run the ntbackup directly, it exits and the resulting

backup reports are empty when I read them in a text editor. I didn't

realize that it was hexcode. Here is the result with a hex editor:

?Command Line Problem: A valid backup operation was not specified on

the command line.

ff fe 43 00 6f 00 6d 00 6d 00 61 00 6e 00 64 00 20 00 4c 00 69 00 6e

00 65 00 20 00 50 00 72 00 6f 00 62 00 6c 00 65 00 6d 00 3a 00 20 00

41 00 20 00 76 00 61 00 6c 00 69 00 64 00 20 00 62 00 61 00 63 00 6b

00 75 00 70 00 20 00 6f 00 70 00 65 00 72 00 61 00 74 00 69 00 6f 00

6e 00 20 00 77 00 61 00 73 00 20 00 6e 00 6f 00 74 00 20 00 73 00 70

00 65 00 63 00 69 00 66 00 69 00 65 00 64 00 20 00 6f 00 6e 00 20 00

74 00 68 00 65 00 20 00 63 00 6f 00 6d 00 6d 00 61 00 6e 00 64 00 20

00 6c 00 69 00 6e 00 65 00 2e 00 0d 00 0a 00 0d 00 0a 00 2d 00 2d 00

2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d

00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 0d 00 0a 00 0d 00

0a 00

Is there any way to debug what this means?

September 4, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

I suggested you should run this command:

C:\WINDOWS\system32\ntbackup.exe backup 1>>c:\test.txt 2>>&1

"@C:\Documents and Settings\MyName\Local Settings\

Application Data\Microsoft\Windows NT\NTBackup\

data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM"

/v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s

/f "C:\Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

This is the command you appear to have run. Spot the difference!

ntbackup 1>>c:\test.txt 2>>&1 C:\WINDOWS\system32\ntbackup.exe backup

1>>c:\test.txt 2>>&1

"@C:\Documents and Settings\MyName\Local Settings\

Application Data\Microsoft\Windows NT\NTBackup\

data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM"

/ v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s

/f "C:\Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

For clarity of code, it might be better to run this command:

C:\WINDOWS\system32\ntbackup.exe backup

"@C:\Documents and Settings\MyName\Local Settings\

Application Data\Microsoft\Windows NT\NTBackup\

data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM"

/v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s

/f "C:\Documents and Settings\MyName\My Documents\OutlookExpress.bkf"

1>>c:\test.txt 2>>&1

<prubin@equilter.com> wrote in message

news:b7552e84-691c-4f12-90df-004e356c35bb@z6g2000pre.googlegroups.com...

> Answering your questions:

>

> 1. Yes, I have administrative rights.

>

> 2. There is over 30GB free space on the disk.

>

> 3. the .bks file was created by the ntbackup.exe file

>

> 4. I recieve a lot of email each month, so 1.4GB is not unreasonable

> for a couple months of emails.

>

> 5. Sorry, when I run the ntbackup directly, it exits and the resulting

> backup reports are empty when I read them in a text editor. I didn't

> realize that it was hexcode. Here is the result with a hex editor:

>

> ?Command Line Problem: A valid backup operation was not specified on

> the command line.

>

> ff fe 43 00 6f 00 6d 00 6d 00 61 00 6e 00 64 00 20 00 4c 00 69 00 6e

> 00 65 00 20 00 50 00 72 00 6f 00 62 00 6c 00 65 00 6d 00 3a 00 20 00

> 41 00 20 00 76 00 61 00 6c 00 69 00 64 00 20 00 62 00 61 00 63 00 6b

> 00 75 00 70 00 20 00 6f 00 70 00 65 00 72 00 61 00 74 00 69 00 6f 00

> 6e 00 20 00 77 00 61 00 73 00 20 00 6e 00 6f 00 74 00 20 00 73 00 70

> 00 65 00 63 00 69 00 66 00 69 00 65 00 64 00 20 00 6f 00 6e 00 20 00

> 74 00 68 00 65 00 20 00 63 00 6f 00 6d 00 6d 00 61 00 6e 00 64 00 20

> 00 6c 00 69 00 6e 00 65 00 2e 00 0d 00 0a 00 0d 00 0a 00 2d 00 2d 00

> 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d

> 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 2d 00 0d 00 0a 00 0d 00

> 0a 00

>

> Is there any way to debug what this means?

September 4, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

OK, I've used this line (of course with MyName replaced):

C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings

\MyName\Local Settings\Application Data\Microsoft\Windows NT\NTBackup

\data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" /

v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:

\Documents and Settings\MyName\My Documents\OutlookExpress.bkf" 1>>c:

\test.txt 2>>&1

And here are the results:

Start Thu 09/04/2008 7:41:58.71

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

09/03/2008 11:50 AM <DIR> .

09/03/2008 11:50 AM <DIR> ..

09/03/2008 03:10 PM 232 backup01.log

09/03/2008 03:18 PM 232 backup02.log

09/03/2008 03:21 PM 132 backup03.log

09/03/2008 03:23 PM 2 backup04.log

09/03/2008 04:12 PM 2 backup05.log

09/03/2008 07:00 PM 2 backup06.log

09/03/2008 03:07 PM 232 backup07.log

09/03/2008 03:07 PM 232 backup08.log

09/03/2008 03:08 PM 232 backup09.log

09/03/2008 04:33 PM 232 backup10.log

09/02/2008 01:52 PM 282 OutlookExpress.bks

09/02/2008 10:21 AM 7 test.txt

12 File(s) 1,819 bytes

2 Dir(s) 34,208,399,360 bytes free

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

09/04/2008 03:25 AM <DIR> .

09/04/2008 03:25 AM <DIR> ..

09/03/2008 10:22 AM 83,716,548 advertising.dbx

09/03/2008 04:39 PM 36,876,612 computer.dbx

09/04/2008 07:33 AM 1,347,668,812 Deleted Items.dbx

09/03/2008 10:22 AM 24,899,440 Drafts.dbx

09/03/2008 06:33 PM 74,720 Folders.dbx

09/04/2008 07:26 AM 94,498,160 Inbox.dbx

09/03/2008 06:33 PM 9,656 Offline.dbx

09/04/2008 07:36 AM 7,334,612 Outbox.dbx

09/02/2008 09:17 AM 9,404 Pop3uidl.dbx

04/04/2008 11:33 AM 76,500 Search Folder (1).dbx

06/08/2008 02:01 AM 142,036 Search Folder (2).dbx

07/26/2008 09:31 AM 76,500 Search Folder (3).dbx

08/07/2008 08:53 AM 76,500 Search Folder (4).dbx

03/02/2008 10:29 AM 76,500 Search Folder.dbx

09/04/2008 07:36 AM 190,809,952 Sent Items.dbx

09/02/2008 10:21 AM 7 test.txt

55 File(s) 2,768,247,407 bytes

2 Dir(s) 34,208,395,264 bytes free

1 file(s) copied.

-d

1400:0100 43 00 3A 00 5C 00 44 00-6F 00 63 00 75 00 6D 00 C.:.

\.D.o.c.u.m.

1400:0110 65 00 6E 00 74 00 73 00-20 00 61 00 6E 00 64 00

e.n.t.s. .a.n.d.

1400:0120 20 00 53 00 65 00 74 00-74 00 69 00 6E 00 67

00 .S.e.t.t.i.n.g.

1400:0130 73 00 5C 00 50 00 61 00-75 00 6C 00 5C 00 4C 00 s.

\.P.a.u.l.\.L.

1400:0140 6F 00 63 00 61 00 6C 00-20 00 53 00 65 00 74 00

o.c.a.l. .S.e.t.

1400:0150 74 00 69 00 6E 00 67 00-73 00 5C 00 41 00 70 00 t.i.n.g.s.

\.A.p.

1400:0160 70 00 6C 00 69 00 63 00-61 00 74 00 69 00 6F 00

p.l.i.c.a.t.i.o.

1400:0170 6E 00 20 00 44 00 61 00-74 00 61 00 5C 00 49 00

n. .D.a.t.a.\.I.

-q

End Thu 09/04/2008 7:42:03.95

The Backup Log is only 2 bytes has the following:

¦

what next?

September 4, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Unfortunately we're now pretty much back at the beginning: Although we know

a lot more about your setup than before, we still have no backup and no

meaningful log file. At this stage you need to decide if you want to

persevere, or change direction, or live with the problem. The note below

applies only if you wish to persevere.

In cases where I have no idea about the cause of a certain problem, I reduce

the setup to something much simpler in the hope of locating the component

that breaks the process. In your case I would do this:

1. Start a Command Prompt (click Start / Run / cmd{OK})

2. Type the following commands:

md c:\Test1\Test2 {Enter}

dir /s "c:\Program Files" > c:\Test1\Test2\Dir.txt

3. Create & run an ntbackup job that does the following:

- Back up the folder c:\Test1

- Back it up to the file c:\Test.bkf

4. Examine and post the backup log file.

The next step would depend on what exactly you report. When we have a

working backup, we change it until it breaks again.

<prubin@equilter.com> wrote in message

news:896ea8d3-2031-4c1e-b2cd-64e52ffb8827@k36g2000pri.googlegroups.com...

OK, I've used this line (of course with MyName replaced):

C:\WINDOWS\system32\ntbackup.exe backup "@C:\Documents and Settings

\MyName\Local Settings\Application Data\Microsoft\Windows NT\NTBackup

\data\OutlookExpress.bks" /a /d "Set created 9/2/2008 at 10:16 AM" /

v:no /r:no /rs:no /hc:off /m daily /j "OutlookExpress" /l:s /f "C:

\Documents and Settings\MyName\My Documents\OutlookExpress.bkf" 1>>c:

\test.txt 2>>&1

And here are the results:

Start Thu 09/04/2008 7:41:58.71

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Microsoft\Windows NT\NTBackup\data

09/03/2008 11:50 AM <DIR> .

09/03/2008 11:50 AM <DIR> ..

09/03/2008 03:10 PM 232 backup01.log

09/03/2008 03:18 PM 232 backup02.log

09/03/2008 03:21 PM 132 backup03.log

09/03/2008 03:23 PM 2 backup04.log

09/03/2008 04:12 PM 2 backup05.log

09/03/2008 07:00 PM 2 backup06.log

09/03/2008 03:07 PM 232 backup07.log

09/03/2008 03:07 PM 232 backup08.log

09/03/2008 03:08 PM 232 backup09.log

09/03/2008 04:33 PM 232 backup10.log

09/02/2008 01:52 PM 282 OutlookExpress.bks

09/02/2008 10:21 AM 7 test.txt

12 File(s) 1,819 bytes

2 Dir(s) 34,208,399,360 bytes free

Volume in drive C has no label.

Volume Serial Number is 1447-9761

Directory of C:\Documents and Settings\MyName\Local Settings

\Application Data\Identities\RegistryStuff\Microsoft\Outlook Express

09/04/2008 03:25 AM <DIR> .

09/04/2008 03:25 AM <DIR> ..

09/03/2008 10:22 AM 83,716,548 advertising.dbx

09/03/2008 04:39 PM 36,876,612 computer.dbx

09/04/2008 07:33 AM 1,347,668,812 Deleted Items.dbx

09/03/2008 10:22 AM 24,899,440 Drafts.dbx

09/03/2008 06:33 PM 74,720 Folders.dbx

09/04/2008 07:26 AM 94,498,160 Inbox.dbx

09/03/2008 06:33 PM 9,656 Offline.dbx

09/04/2008 07:36 AM 7,334,612 Outbox.dbx

09/02/2008 09:17 AM 9,404 Pop3uidl.dbx

04/04/2008 11:33 AM 76,500 Search Folder (1).dbx

06/08/2008 02:01 AM 142,036 Search Folder (2).dbx

07/26/2008 09:31 AM 76,500 Search Folder (3).dbx

08/07/2008 08:53 AM 76,500 Search Folder (4).dbx

03/02/2008 10:29 AM 76,500 Search Folder.dbx

09/04/2008 07:36 AM 190,809,952 Sent Items.dbx

09/02/2008 10:21 AM 7 test.txt

55 File(s) 2,768,247,407 bytes

2 Dir(s) 34,208,395,264 bytes free

1 file(s) copied.

-d

1400:0100 43 00 3A 00 5C 00 44 00-6F 00 63 00 75 00 6D 00 C.:.

\.D.o.c.u.m.

1400:0110 65 00 6E 00 74 00 73 00-20 00 61 00 6E 00 64 00

e.n.t.s. .a.n.d.

1400:0120 20 00 53 00 65 00 74 00-74 00 69 00 6E 00 67

00 .S.e.t.t.i.n.g.

1400:0130 73 00 5C 00 50 00 61 00-75 00 6C 00 5C 00 4C 00 s.

\.P.a.u.l.\.L.

1400:0140 6F 00 63 00 61 00 6C 00-20 00 53 00 65 00 74 00

o.c.a.l. .S.e.t.

1400:0150 74 00 69 00 6E 00 67 00-73 00 5C 00 41 00 70 00 t.i.n.g.s.

\.A.p.

1400:0160 70 00 6C 00 69 00 63 00-61 00 74 00 69 00 6F 00

p.l.i.c.a.t.i.o.

1400:0170 6E 00 20 00 44 00 61 00-74 00 61 00 5C 00 49 00

n. .D.a.t.a.\.I.

-q

End Thu 09/04/2008 7:42:03.95

The Backup Log is only 2 bytes has the following:

¦

what next?

September 4, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

OK, so back to the beginning. I can create and successfully run backup

jobs and scheduled tasks for files selected AT OR ABOVE the directory:

C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\Registry Stuff\

Any backup jobs that have files BELOW this directory do NOT run.

This is where I started the thread. Any ideas?

On Sep 4, 8:26 am, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> Unfortunately we're now pretty much back at the beginning: Although we know

> a lot more about your setup than before, we still have no backup and no

> meaningful log file. At this stage you need to decide if you want to

> persevere, or change direction, or live with the problem. The note below

> applies only if you wish to persevere.

>

> In cases where I have no idea about the cause of a certain problem, I reduce

> the setup to something much simpler in the hope of locating the component

> that breaks the process. In your case I would do this:

> 1. Start a Command Prompt (click Start / Run / cmd{OK})

> 2. Type the following commands:

> md c:\Test1\Test2 {Enter}

> dir /s "c:\Program Files" > c:\Test1\Test2\Dir.txt

> 3. Create & run an ntbackup job that does the following:

> - Back up the folder c:\Test1

> - Back it up to the file c:\Test.bkf

> 4. Examine and post the backup log file.

>

> The next step would depend on what exactly you report. When we have a

> working backup, we change it until it breaks again.

>

September 4, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

1. Reboot the machine.

2. Log on as Administrator.

3. Use Explorer or My Computer to navigate to

"C:\Documents and Settings\MyName\Local Settings"

4. Unhide the folder "Application Data" (including its subfolders).

5. Rename the folder "Application Data" to "Application Data.bad"

6. Start a Command Prompt.

7. Type this command:

xcopy /s /h /e /o

"C:\Documents and Settings\MyName\Local Settings\Application

Data.bad\*.*"

"C:\Documents and Settings\MyName\Local Settings\Application Data\"

(it's best to copy & paste the command into a batch file)

8. Ensure that "MyName" has full access to

"C:\Documents and Settings\MyName\Local Settings\Application Data".

If you run WinXP home then you must do this while in Safe Mode.

9. Log on as MyName, then re-run ntbackup.exe.

10. If it still fails, re-run ntbackup after a reboot and while logged on as

Administrator.

11. Wait a week.

12. If all is well, delete "C:\Documents and Settings\MyName\Local

Settings\Application Data.bad".

<prubin@equilter.com> wrote in message

news:fd0cf153-bd01-44e2-866d-8099731d700c@v39g2000pro.googlegroups.com...

OK, so back to the beginning. I can create and successfully run backup

jobs and scheduled tasks for files selected AT OR ABOVE the directory:

C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\Registry Stuff\

Any backup jobs that have files BELOW this directory do NOT run.

This is where I started the thread. Any ideas?

On Sep 4, 8:26 am, "Pegasus $MVP$" <I....@fly.com.oz> wrote:

> Unfortunately we're now pretty much back at the beginning: Although we

> know

> a lot more about your setup than before, we still have no backup and no

> meaningful log file. At this stage you need to decide if you want to

> persevere, or change direction, or live with the problem. The note below

> applies only if you wish to persevere.

>

> In cases where I have no idea about the cause of a certain problem, I

> reduce

> the setup to something much simpler in the hope of locating the component

> that breaks the process. In your case I would do this:

> 1. Start a Command Prompt (click Start / Run / cmd{OK})

> 2. Type the following commands:

> md c:\Test1\Test2 {Enter}

> dir /s "c:\Program Files" > c:\Test1\Test2\Dir.txt

> 3. Create & run an ntbackup job that does the following:

> - Back up the folder c:\Test1

> - Back it up to the file c:\Test.bkf

> 4. Examine and post the backup log file.

>

> The next step would depend on what exactly you report. When we have a

> working backup, we change it until it breaks again.

>

September 4, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

Rather than your suggested operation, I peformed the following tests:

I created a new folder with a very similar name to the RegistryStuff

folder, with one character less:

Original folder:

C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\{***************************-9E76DF6395D0}

and

New folder:

C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\{***************************-9E76DF6395D}

I have full admin rights to this new folder. Just as before, I can

create and successfully run backup jobs and scheduled tasks for files

selected AT OR ABOVE this new directory.

And just as before, any backup jobs that have files BELOW this NEW

directory do NOT run.

So then I continued to strip off once character at a time, until I got

to:

C:\Documents and Settings\MyName\Local Settings\Application Data

\Identities\{***************************-9E76D}

At this point, I can successfully create and run any backup jobs BELOW

the directory.

Apparently there's some limitation to the length of this string. At 31

characters or less, it works fine. but at 32 characters or more, it

fails.

Any ideas???

September 4, 2008

Re: ntbackup problem with Outlook Express dbx files after XP SP3

I'm glad to see that you're seizing the initiative by running a few tests of

your own design. Things are now getting interesting. Here are a few

observations:

- There are some path length issues in Windows XP (and in previous

versions). However, they apply to paths > 260 chars. Furthermore,

ntbackup.exe is not affected by them.

- Can you readily reproduce the problem for paths of this form:

C:\Documents and Settings\MyName\Local Settings\Application

Data\Identities\123456789012345678901234567890

(i.e. without the curly bracket stuff)?

- I am very aware of your initial observation that the problem may have

started with the installation of SP3. What is your version of ntbackup.exe?

You can find out like so while in a Command Prompt:

filever.exe c:\windows\system32\ntbackup.exe

My version details are:

--a-- W32i APP ENU 5.1.2600.2180 shp 1,200,128 08-04-2004

ntbackup.exe

You can obtain filever.exe from here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=49ae8576-9bb9-4126-9761-ba8011fabf38&displaylang=en

- I suggest you run a backup test with the original version of ntbackup.exe.

You'll find it on your WinXP CD in the i386 folder. To expand it, type this

command from a Command Prompt:

expand X:\i386\ntbackup.ex_ c:\ntbackup.exe

Replace X: with the drive letter of your CD drive.

When running the test, make sure to run c:\ntbackup.exe, thus forcing the

original version to be used.

Please report the result here. You might have found a bug!

<prubin@equilter.com> wrote in message

news:31e809ff-efa7-46b1-8561-1005c08da4be@y38g2000hsy.googlegroups.com...

> Rather than your suggested operation, I peformed the following tests:

> I created a new folder with a very similar name to the RegistryStuff

> folder, with one character less:

>

> Original folder:

> C:\Documents and Settings\MyName\Local Settings\Application Data

> \Identities\{***************************-9E76DF6395D0}

>

> and

>

> New folder:

> C:\Documents and Settings\MyName\Local Settings\Application Data

> \Identities\{***************************-9E76DF6395D}

>

> I have full admin rights to this new folder. Just as before, I can

> create and successfully run backup jobs and scheduled tasks for files

> selected AT OR ABOVE this new directory.

>

> And just as before, any backup jobs that have files BELOW this NEW

> directory do NOT run.

>

> So then I continued to strip off once character at a time, until I got

> to:

>

> C:\Documents and Settings\MyName\Local Settings\Application Data

> \Identities\{***************************-9E76D}

>

> At this point, I can successfully create and run any backup jobs BELOW

> the directory.

>

> Apparently there's some limitation to the length of this string. At 31

> characters or less, it works fine. but at 32 characters or more, it

> fails.

>

> Any ideas???

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