Guest Gary S. Terhune Posted September 4, 2008 Posted September 4, 2008 Just checking to see what problems, if anything, people using DSL might be having. I don't have any, but a client across town does. She should be getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. Instead of 300 KB/s downloads, she's getting anything from under 10 up to 50. While I'm still working on t-shooting the problem (need to get a laptop over there to test with, check wiring, etc.), but the timing of the issue coincides more or less with when SP3 was installed and I've heard of a lot of complaints around town over the last few months about speeds. So, any helpful hints, any anecdotes, any links that discuss the issue would be greatly appreciated. Once I've done all the equipment swapping I can manage, if it still remains, I'll go to SP3 support, but I thought I'd ask here first. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com
Guest David H. Lipman Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL From: "Gary S. Terhune" <none> | Just checking to see what problems, if anything, people using DSL might be | having. I don't have any, but a client across town does. She should be | getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. Instead of | 300 KB/s downloads, she's getting anything from under 10 up to 50. | While I'm still working on t-shooting the problem (need to get a laptop over | there to test with, check wiring, etc.), but the timing of the issue | coincides more or less with when SP3 was installed and I've heard of a lot | of complaints around town over the last few months about speeds. | So, any helpful hints, any anecdotes, any links that discuss the issue would | be greatly appreciated. Once I've done all the equipment swapping I can | manage, if it still remains, I'll go to SP3 support, but I thought I'd ask | here first. | -- | Gary S. Terhune | MS-MVP Shell/User | http://grystmill.com DSL can't provide 3Gb/s. At best VDSL provides ~100Mb/s. I think you are mixing up nomenclatures. I am on Verizon DSL with XP SP3 with 3Mb/s and have no problems. -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
Guest Curt Christianson Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL Hi Gary, Here in the "Land of 10,000 Lakes", slower ADSL (256KB/s) has remained the same, even after an SP3 install. I wish I had more to offer. -- Curt http://dundats.mvps.org/ http://www.aumha.org/ http://dundats.mvps.org/AutoIt/default.aspx "Gary S. Terhune" <none> wrote in message news:e%23HzfxiDJHA.4816@TK2MSFTNGP06.phx.gbl... > Just checking to see what problems, if anything, people using DSL might be > having. I don't have any, but a client across town does. She should be > getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. Instead > of 300 KB/s downloads, she's getting anything from under 10 up to 50. > > While I'm still working on t-shooting the problem (need to get a laptop > over there to test with, check wiring, etc.), but the timing of the issue > coincides more or less with when SP3 was installed and I've heard of a lot > of complaints around town over the last few months about speeds. > > So, any helpful hints, any anecdotes, any links that discuss the issue > would be greatly appreciated. Once I've done all the equipment swapping I > can manage, if it still remains, I'll go to SP3 support, but I thought I'd > ask here first. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://grystmill.com > > >
Guest PA Bear [MS MVP] Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL The box's MTU settings just might need to be tweaked, Gary. http://www.dslreports.com/tweaks can be useful in these situations. Also see the section "If You Connect by DSL, Cable Modem, or LAN on Windows XP" here: http://support.microsoft.com/kb/315008 (ignore the title) You might also try reinstalling the router and/or modem. Or she might be seeing excessive demand on the DSL node (typically seen at busier times of the day; e.g., late afternoon through midnight when "the d*** kids" in the neighborhood are downloading stuff <eg>). Here are some related KBs though most prolly don't apply in this situation: An ADSL router may restart occasionally after you install Windows XP SP3 or Windows Vista: http://support.microsoft.com/kb/955084 Device Manager may not show any devices and Network Connections may not show any network connections after you install Windows XP Service Pack 3 http://support.microsoft.com/kb/953979 A Windows XP SP3-based computer loses wireless connectivity when it resumes from standby or from hibernation, or you receive an error message when you try to put the computer in standby or in hibernation: http://support.microsoft.com/kb/951447 Windows XP SP3-based client computers cannot access the network when some DHCP information is unavailable http://support.microsoft.com/kb/953761 -- ~Robear Gary S. Terhune wrote: > Just checking to see what problems, if anything, people using DSL might be > having. I don't have any, but a client across town does. She should be > getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. Instead > of > 300 KB/s downloads, she's getting anything from under 10 up to 50. > > While I'm still working on t-shooting the problem (need to get a laptop > over > there to test with, check wiring, etc.), but the timing of the issue > coincides more or less with when SP3 was installed and I've heard of a lot > of complaints around town over the last few months about speeds. > > So, any helpful hints, any anecdotes, any links that discuss the issue > would > be greatly appreciated. Once I've done all the equipment swapping I can > manage, if it still remains, I'll go to SP3 support, but I thought I'd ask > here first.
Guest iPC Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL Added SP3 to two desktops this weekend. No 6Mbps DSL/wifi issues. Seems SP3 manages memory better. Menus and windows pop. Some WMP visualizations now work that didn't before on nVidia. Cool so far. "Gary S. Terhune" <none> wrote in message news:e%23HzfxiDJHA.4816@TK2MSFTNGP06.phx.gbl... > Just checking to see what problems, if anything, people using DSL might be > having. I don't have any, but a client across town does. She should be > getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. Instead > of 300 KB/s downloads, she's getting anything from under 10 up to 50. > > While I'm still working on t-shooting the problem (need to get a laptop > over there to test with, check wiring, etc.), but the timing of the issue > coincides more or less with when SP3 was installed and I've heard of a lot > of complaints around town over the last few months about speeds. > > So, any helpful hints, any anecdotes, any links that discuss the issue > would be greatly appreciated. Once I've done all the equipment swapping I > can manage, if it still remains, I'll go to SP3 support, but I thought I'd > ask here first. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://grystmill.com > > >
Guest Gary S. Terhune Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL Doh... Yup, I meant 3 Mbps. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:OXfb9BjDJHA.3432@TK2MSFTNGP05.phx.gbl... > From: "Gary S. Terhune" <none> > > | Just checking to see what problems, if anything, people using DSL might > be > | having. I don't have any, but a client across town does. She should be > | getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. > Instead of > | 300 KB/s downloads, she's getting anything from under 10 up to 50. > > | While I'm still working on t-shooting the problem (need to get a laptop > over > | there to test with, check wiring, etc.), but the timing of the issue > | coincides more or less with when SP3 was installed and I've heard of a > lot > | of complaints around town over the last few months about speeds. > > | So, any helpful hints, any anecdotes, any links that discuss the issue > would > | be greatly appreciated. Once I've done all the equipment swapping I can > | manage, if it still remains, I'll go to SP3 support, but I thought I'd > ask > | here first. > > | -- > | Gary S. Terhune > | MS-MVP Shell/User > | http://grystmill.com > > > > DSL can't provide 3Gb/s. > > At best VDSL provides ~100Mb/s. > > I think you are mixing up nomenclatures. > > I am on Verizon DSL with XP SP3 with 3Mb/s and have no problems. > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > >
Guest Gary S. Terhune Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL Thanks MUCH for the links. I'm getting tired and the Googling was getting to me. Yeah, while I'll have one more discussion with the local telco provider in which he assures me that line quality and distance aren't involved, and all the rest of the testing I mentioned, plus others I've thought of since then, I'll also run through your reading material and see what I can make happen. OT, and this is for you, too, Curt: The year of treatment was finished on Sunday, the tests are negative (that's good), and according to the docs, the current results have a very good chance of being permanent. We'll know in six months. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message news:uINwEHjDJHA.3484@TK2MSFTNGP05.phx.gbl... > The box's MTU settings just might need to be tweaked, Gary. > http://www.dslreports.com/tweaks can be useful in these situations. > > Also see the section "If You Connect by DSL, Cable Modem, or LAN on > Windows XP" here: http://support.microsoft.com/kb/315008 (ignore the > title) > > You might also try reinstalling the router and/or modem. > > Or she might be seeing excessive demand on the DSL node (typically seen at > busier times of the day; e.g., late afternoon through midnight when "the > d*** kids" in the neighborhood are downloading stuff <eg>). > > Here are some related KBs though most prolly don't apply in this > situation: > > An ADSL router may restart occasionally after you install Windows XP SP3 > or Windows Vista: > http://support.microsoft.com/kb/955084 > > Device Manager may not show any devices and Network Connections may not > show any network connections after you install Windows XP Service Pack 3 > http://support.microsoft.com/kb/953979 > > A Windows XP SP3-based computer loses wireless connectivity when it > resumes from standby or from hibernation, or you receive an error message > when you try to put the computer in standby or in hibernation: > http://support.microsoft.com/kb/951447 > > Windows XP SP3-based client computers cannot access the network when some > DHCP information is unavailable > http://support.microsoft.com/kb/953761 > -- > ~Robear > > > Gary S. Terhune wrote: >> Just checking to see what problems, if anything, people using DSL might >> be >> having. I don't have any, but a client across town does. She should be >> getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. Instead >> of >> 300 KB/s downloads, she's getting anything from under 10 up to 50. >> >> While I'm still working on t-shooting the problem (need to get a laptop >> over >> there to test with, check wiring, etc.), but the timing of the issue >> coincides more or less with when SP3 was installed and I've heard of a >> lot >> of complaints around town over the last few months about speeds. >> >> So, any helpful hints, any anecdotes, any links that discuss the issue >> would >> be greatly appreciated. Once I've done all the equipment swapping I can >> manage, if it still remains, I'll go to SP3 support, but I thought I'd >> ask >> here first. >
Guest Gary S. Terhune Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL Thanks for the feedback. Actually, this is the first one I've seen like this and I don't know that the rest of town isn't just bitchin' & moanin' about ATT (which for the moment has a near total monopoly.) Like I said, when I did some actual measurements I was quite surprised by the results just bumping 300KB/s. Of course, that was at 3am and this *is* a small town in the middle of nowhere. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "Curt Christianson" <curtchristnsn@NOSPAMyahoo.com> wrote in message news:OB488EjDJHA.5196@TK2MSFTNGP04.phx.gbl... > Hi Gary, > > Here in the "Land of 10,000 Lakes", slower ADSL (256KB/s) has remained the > same, even after an SP3 install. > I wish I had more to offer. > > -- > Curt > > http://dundats.mvps.org/ > http://www.aumha.org/ > http://dundats.mvps.org/AutoIt/default.aspx > > > > > > "Gary S. Terhune" <none> wrote in message > news:e%23HzfxiDJHA.4816@TK2MSFTNGP06.phx.gbl... >> Just checking to see what problems, if anything, people using DSL might >> be having. I don't have any, but a client across town does. She should be >> getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. Instead >> of 300 KB/s downloads, she's getting anything from under 10 up to 50. >> >> While I'm still working on t-shooting the problem (need to get a laptop >> over there to test with, check wiring, etc.), but the timing of the issue >> coincides more or less with when SP3 was installed and I've heard of a >> lot of complaints around town over the last few months about speeds. >> >> So, any helpful hints, any anecdotes, any links that discuss the issue >> would be greatly appreciated. Once I've done all the equipment swapping I >> can manage, if it still remains, I'll go to SP3 support, but I thought >> I'd ask here first. >> >> -- >> Gary S. Terhune >> MS-MVP Shell/User >> http://grystmill.com >> >> >> > >
Guest Curt Christianson Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL Gary, I hope you get the speed issue sorted out. Frankly, after being on dial-up for so many years, just about *any* DSL line impresses me. :-O As far as the OT, I'll be right there with you over the next 6 months. You always have my e-mail info. Best of luck on both accounts! Post back what you find out with the telcos etc. -- Curt http://dundats.mvps.org/ http://www.aumha.org/ http://dundats.mvps.org/AutoIt/default.aspx "Gary S. Terhune" <none> wrote in message news:%23FIwO9jDJHA.5196@TK2MSFTNGP04.phx.gbl... > Thanks MUCH for the links. I'm getting tired and the Googling was getting > to me. Yeah, while I'll have one more discussion with the local telco > provider in which he assures me that line quality and distance aren't > involved, and all the rest of the testing I mentioned, plus others I've > thought of since then, I'll also run through your reading material and see > what I can make happen. > > OT, and this is for you, too, Curt: The year of treatment was finished on > Sunday, the tests are negative (that's good), and according to the docs, > the current results have a very good chance of being permanent. We'll know > in six months. > > -- > Gary S. Terhune > MS-MVP Shell/User > http://grystmill.com > > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message > news:uINwEHjDJHA.3484@TK2MSFTNGP05.phx.gbl... >> The box's MTU settings just might need to be tweaked, Gary. >> http://www.dslreports.com/tweaks can be useful in these situations. >> >> Also see the section "If You Connect by DSL, Cable Modem, or LAN on >> Windows XP" here: http://support.microsoft.com/kb/315008 (ignore the >> title) >> >> You might also try reinstalling the router and/or modem. >> >> Or she might be seeing excessive demand on the DSL node (typically seen >> at busier times of the day; e.g., late afternoon through midnight when >> "the d*** kids" in the neighborhood are downloading stuff <eg>). >> >> Here are some related KBs though most prolly don't apply in this >> situation: >> >> An ADSL router may restart occasionally after you install Windows XP SP3 >> or Windows Vista: >> http://support.microsoft.com/kb/955084 >> >> Device Manager may not show any devices and Network Connections may not >> show any network connections after you install Windows XP Service Pack 3 >> http://support.microsoft.com/kb/953979 >> >> A Windows XP SP3-based computer loses wireless connectivity when it >> resumes from standby or from hibernation, or you receive an error message >> when you try to put the computer in standby or in hibernation: >> http://support.microsoft.com/kb/951447 >> >> Windows XP SP3-based client computers cannot access the network when some >> DHCP information is unavailable >> http://support.microsoft.com/kb/953761 >> -- >> ~Robear >> >> >> Gary S. Terhune wrote: >>> Just checking to see what problems, if anything, people using DSL might >>> be >>> having. I don't have any, but a client across town does. She should be >>> getting close to 3Gbps and is only getting maybe 400 to 100 Mbps. >>> Instead of >>> 300 KB/s downloads, she's getting anything from under 10 up to 50. >>> >>> While I'm still working on t-shooting the problem (need to get a laptop >>> over >>> there to test with, check wiring, etc.), but the timing of the issue >>> coincides more or less with when SP3 was installed and I've heard of a >>> lot >>> of complaints around town over the last few months about speeds. >>> >>> So, any helpful hints, any anecdotes, any links that discuss the issue >>> would >>> be greatly appreciated. Once I've done all the equipment swapping I can >>> manage, if it still remains, I'll go to SP3 support, but I thought I'd >>> ask >>> here first. >> > >
Guest David H. Lipman Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL From: "Gary S. Terhune" <none> | Thanks for the feedback. Actually, this is the first one I've seen like this | and I don't know that the rest of town isn't just bitchin' & moanin' about | ATT (which for the moment has a near total monopoly.) Like I said, when I | did some actual measurements I was quite surprised by the results just | bumping 300KB/s. Of course, that was at 3am and this *is* a small town in | the middle of nowhere. | -- | Gary S. Terhune | MS-MVP Shell/User | http://grystmill.com How far is the subscriber from the CO ? -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp
Guest D. Kirkpatrick Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL In article <#FIwO9jDJHA.5196@TK2MSFTNGP04.phx.gbl>, "Gary S. Terhune" <none> wrote: > Thanks MUCH for the links. I'm getting tired and the Googling was getting to > me. Yeah, while I'll have one more discussion with the local telco provider > in which he assures me that line quality and distance aren't involved, and > all the rest of the testing I mentioned, plus others I've thought of since > then, I'll also run through your reading material and see what I can make > happen. A bad connection can manifest as good to the remote telco support people. The first thing they tell people to do is reboot everything and then they run a line test from there end and all will show OK. However if the line quality is bad (numerous splices, corrosion, etc.) the modem will retrain (adjust itself) to a lower speed if it is straining to maintain a carrier at reboot - usually a few minutes later. It will continue to retrain down to a level where it can maintain a carrier efficiently without straining. So to the telco all is well but after a few minutes or even as much as an hour, things are bad again. In some instances a modem may retrain to zero or darn close. Sometimes in-house line filters can also go bad and the only way to test for that is process of elimination. I had a similar issue and after each service check all was well for a while then would manifest again. Eventually we did a home run (direct connect from the NID to computer modem), replaced the lines to the pole from the NID, and isolated and connected to a fresh twisted pair back to the next junction box several blocks away. Haven't had any problems since. I'm close to the max physical loop length for DSL and I now pull about 2.87 MB on a line aportioned for 3.0 MB down speed. In my case this is actually good.
Guest PA Bear [MS MVP] Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL *EXCELLENT*! Gary S. Terhune wrote: <snip> > OT, and this is for you, too, Curt: The year of treatment was finished on > Sunday, the tests are negative (that's good), and according to the docs, > the > current results have a very good chance of being permanent. We'll know in > six months.
Guest Gary S. Terhune Posted September 4, 2008 Posted September 4, 2008 Re: SP3 and DSL I have a trouble ticket started with ATT, and that is the number one question I have for them. But this doesn't act like a simple, normal DSL issue. It used to get decent enough speeds. Either something is screwed up in the hardware anywhere between way up the line and modem, the wiring or the XP configuration, and I just need to track down all the possibilities and check them out, one by one. Getting ready to call ATT now, about a number of different things. I expect to spend all day on the phone. Wish me luck,<g>. -- Gary S. Terhune MS-MVP Shell/User http://grystmill.com "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:uvhResnDJHA.1628@TK2MSFTNGP02.phx.gbl... > From: "Gary S. Terhune" <none> > > | Thanks for the feedback. Actually, this is the first one I've seen like > this > | and I don't know that the rest of town isn't just bitchin' & moanin' > about > | ATT (which for the moment has a near total monopoly.) Like I said, when > I > | did some actual measurements I was quite surprised by the results just > | bumping 300KB/s. Of course, that was at 3am and this *is* a small town > in > | the middle of nowhere. > > | -- > | Gary S. Terhune > | MS-MVP Shell/User > | http://grystmill.com > > How far is the subscriber from the CO ? > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp > >
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