Guest PhilGSmith Posted September 4, 2008 Posted September 4, 2008 I have just added two printer drivers to a client's laptop. Both printers are on a network and are being used by other people on the network. On the laptop I added the printers using their IP addresses adding the printers as a local printer. The printers installed without a hitch. However, when I sent a test print to them neither printer responded. The print queue displayed the test print job, then it disappeared as you would expect when the print job succeeds, but nothing came out of the printer, no error on the printer lcd or on the PC screen. I tried loading a PCL dirver instead of PCL6 on one printer, but the affect was the same. The network is Novell 5.5 based. Whilst this could have an effect, I don't think it is related as other PCs can print using this method on the same network. Does anyone have any idea what could be causing this?
Guest Bruce Chambers Posted September 4, 2008 Posted September 4, 2008 Re: Printing to IP Printer not working PhilGSmith wrote: > I have just added two printer drivers to a client's laptop. Both printers > are on a network and are being used by other people on the network. > > On the laptop I added the printers using their IP addresses adding the > printers as a local printer. The printers installed without a hitch. > However, when I sent a test print to them neither printer responded. The > print queue displayed the test print job, then it disappeared as you would > expect when the print job succeeds, but nothing came out of the printer, no > error on the printer lcd or on the PC screen. > > I tried loading a PCL dirver instead of PCL6 on one printer, but the affect > was the same. > > The network is Novell 5.5 based. Whilst this could have an effect, I don't > think it is related as other PCs can print using this method on the same > network. > > Does anyone have any idea what could be causing this? Have you verified the correct IP addresses, and that there are no duplicate IP addresses on the network? -- Bruce Chambers Help us help you: http://www.catb.org/~esr/faqs/smart-questions.html http://support.microsoft.com/default.aspx/kb/555375 They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. ~Benjamin Franklin Many people would rather die than think; in fact, most do. ~Bertrand Russell The philosopher has never killed any priests, whereas the priest has killed a great many philosophers. ~ Denis Diderot
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