Help! unable to solve these problems

[Guest Robert Ozone]

I have a customer experiencing 2 problems that I can not seem to permently

solve.

1st problem:

Offline folders with XP wSP3 and 2000 SVR Std wSP4) user has been working

fine for several years using offline folders, had to replace the user system

(hardware failure) new PC has same OS. Essentually nothing has changed except

the physical PC and now user keeps getting syncronization errors on files she

creates offline; server says she is not authorized to creat file on the

server folder. I have tweaked the security up and down on the user and the

folder(the specifice user has admin rights) and I have stopped and re-enabled

offline folders. Userand I am totaly frustrated. What we are forced to do is

move the new file to the users desktop(while offline) then copy it to the

folders manualy(when online), but this really defeats the whole purpose of

the feature.

All ideas are appreciated?

 

2nd problem:

User has mapped home drive Z: when maps correctly, it maps directly to

users specific folder. Ocassionally it maps Z: incorrectly one level up which

then shows all the users folders. The temp fix is to reboot the PC and

hopefully the occassional does not repeat and all is well. What is causing it

to map 2 different ways?

[Guest Lanwench [MVP - Exchange]]

Re: Help! unable to solve these problems

 

Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

> I have a customer experiencing 2 problems that I can not seem to

> permently solve.

 

Hi - for future reference, you'll probably get more help if you a) use

concise subject lines and b) post different issues as separate posts.

> 1st problem:

> Offline folders

 

Ah, you mean "Offline Files" in WinXP (offline folders is an Outlook term).

> with XP wSP3 and 2000 SVR Std wSP4) user has been

> working fine for several years using offline folders, had to replace

> the user system (hardware failure) new PC has same OS. Essentually

> nothing has changed except the physical PC and now user keeps getting

> syncronization errors on files she creates offline; server says she

> is not authorized to creat file on the server folder. I have tweaked

> the security up and down on the user and the folder(the specifice

> user has admin rights) and I have stopped and re-enabled offline

> folders. Userand I am totaly frustrated. What we are forced to do is

> move the new file to the users desktop(while offline) then copy it to

> the folders manualy(when online), but this really defeats the whole

> purpose of the feature.

> All ideas are appreciated?

 

I'd suggest resetting the cache - http://support.microsoft.com/kb/230738.

I also don't recommend offline files on LAN connected computers anyway. The

feature is prone to error, and I don't see the value - users should always

be working on files on the server. For more help you might try posting in

m.p.windowsxp.general.

>

> 2nd problem:

> User has mapped home drive Z: when maps correctly, it maps directly to

> users specific folder. Ocassionally it maps Z: incorrectly one level

> up which then shows all the users folders. The temp fix is to reboot

> the PC and hopefully the occassional does not repeat and all is well.

> What is causing it to map 2 different ways?

 

In group policy, enable "Always Wait for Network at Computer Startup and

Logon" for all your workstations. This is a known issue.

[Guest Phillip Windell]

Re: Help! unable to solve these problems

 

"Lanwench [MVP - Exchange]"

<lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in

> In group policy, enable "Always Wait for Network at Computer Startup and

> Logon" for all your workstations. This is a known issue.

 

I was going to look into that myself. Are there situations or machines

where it should not be applied?

 

I can't find it,...where did they bury it in the millions of layers of the

GPO tree in the Editor? Yes, I did Google it,...and "MS'ed" it on MS

site,...people say to use it,...no one ever says how to find it. MS's site

was mysteriously silent about it other than the Newsgroups and Forums part

of the Site.

 

--

Phillip Windell

http://www.wandtv.com

 

The views expressed, are my own and not those of my employer, or Microsoft,

or anyone else associated with me, including my cats.

-----------------------------------------------------

[Guest Lanwench [MVP - Exchange]]

Re: Help! unable to solve these problems

 

Phillip Windell <philwindell@hotmail.com> wrote:

> "Lanwench [MVP - Exchange]"

> <lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in

>

>> In group policy, enable "Always Wait for Network at Computer Startup

>> and Logon" for all your workstations. This is a known issue.

>

> I was going to look into that myself. Are there situations or

> machines where it should not be applied?

 

None that I know of. I always enable it.

>

> I can't find it,...where did they bury it in the millions of layers

> of the GPO tree in the Editor?

 

See http://www.boyce.us/gp/gpcontent.asp?ID=39

 

> Yes, I did Google it,...and "MS'ed"

> it on MS site,...people say to use it,...no one ever says how to find

> it. MS's site was mysteriously silent about it other than the

> Newsgroups and Forums part of the Site.

 

It's part of a vast conspiracy. :-D

[Guest Phillip Windell]

Re: Help! unable to solve these problems

 

 

"Lanwench [MVP - Exchange]"

<lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote in message

news:%23aX4dg3DJHA.4800@TK2MSFTNGP06.phx.gbl...

>> I can't find it,...where did they bury it in the millions of layers

>> of the GPO tree in the Editor?

>

> See http://www.boyce.us/gp/gpcontent.asp?ID=39

 

Thank you.. :-)

 

 

--

Phillip Windell

http://www.wandtv.com

 

The views expressed, are my own and not those of my employer, or Microsoft,

or anyone else associated with me, including my cats.

-----------------------------------------------------

[Guest Robert Ozone]

Re: Help! unable to solve these problems

 

Thanks for your feedback, FYI: I did post this earlier with a better subject

and recieved no response after 13 days so I reposted as you see it and your

the only one to respond. Thank You again.

The user is a laptop user, and has been using offline files for many years

with no problems. The value to her is she can work on files when she is

offline (when not connected to the LAN). I guess thats how they came up with

the name "Offline Files".

 

The cache reset did not work, thanks for your idea though.

 

on the second sugestion will this cause cached credentials not to be used

when offline?

 

"Lanwench [MVP - Exchange]" wrote:

> Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

> > I have a customer experiencing 2 problems that I can not seem to

> > permently solve.

>

> Hi - for future reference, you'll probably get more help if you a) use

> concise subject lines and b) post different issues as separate posts.

>

> > 1st problem:

> > Offline folders

>

> Ah, you mean "Offline Files" in WinXP (offline folders is an Outlook term).

>

> > with XP wSP3 and 2000 SVR Std wSP4) user has been

> > working fine for several years using offline folders, had to replace

> > the user system (hardware failure) new PC has same OS. Essentually

> > nothing has changed except the physical PC and now user keeps getting

> > syncronization errors on files she creates offline; server says she

> > is not authorized to creat file on the server folder. I have tweaked

> > the security up and down on the user and the folder(the specifice

> > user has admin rights) and I have stopped and re-enabled offline

> > folders. Userand I am totaly frustrated. What we are forced to do is

> > move the new file to the users desktop(while offline) then copy it to

> > the folders manualy(when online), but this really defeats the whole

> > purpose of the feature.

> > All ideas are appreciated?

>

> I'd suggest resetting the cache - http://support.microsoft.com/kb/230738.

> I also don't recommend offline files on LAN connected computers anyway. The

> feature is prone to error, and I don't see the value - users should always

> be working on files on the server. For more help you might try posting in

> m.p.windowsxp.general.

> >

> > 2nd problem:

> > User has mapped home drive Z: when maps correctly, it maps directly to

> > users specific folder. Ocassionally it maps Z: incorrectly one level

> > up which then shows all the users folders. The temp fix is to reboot

> > the PC and hopefully the occassional does not repeat and all is well.

> > What is causing it to map 2 different ways?

>

> In group policy, enable "Always Wait for Network at Computer Startup and

> Logon" for all your workstations. This is a known issue.

>

>

>

>

[Guest Lanwench [MVP - Exchange]]

Re: Help! unable to solve these problems

 

Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

> Thanks for your feedback, FYI: I did post this earlier with a better

> subject and recieved no response after 13 days so I reposted as you

> see it and your the only one to respond. Thank You again.

 

No prob. Sometimes it's just a timing thing.

> The user is a laptop user, and has been using offline files for many

> years with no problems. The value to her is she can work on files

> when she is offline (when not connected to the LAN). I guess thats

> how they came up with the name "Offline Files".

 

Yes. For laptops, it's useful (but I use third party software & custom GPOs

instead)

>

> The cache reset did not work, thanks for your idea though.

 

Sorry! Try posting in the XP group.

>

> on the second sugestion will this cause cached credentials not to be

> used when offline?

 

Nope - you definitely want to implement it.

>

> "Lanwench [MVP - Exchange]" wrote:

>

>> Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

>>> I have a customer experiencing 2 problems that I can not seem to

>>> permently solve.

>>

>> Hi - for future reference, you'll probably get more help if you a)

>> use concise subject lines and b) post different issues as separate

>> posts.

>>

>>> 1st problem:

>>> Offline folders

>>

>> Ah, you mean "Offline Files" in WinXP (offline folders is an Outlook

>> term).

>>

>>> with XP wSP3 and 2000 SVR Std wSP4) user has been

>>> working fine for several years using offline folders, had to replace

>>> the user system (hardware failure) new PC has same OS. Essentually

>>> nothing has changed except the physical PC and now user keeps

>>> getting syncronization errors on files she creates offline; server

>>> says she is not authorized to creat file on the server folder. I

>>> have tweaked the security up and down on the user and the

>>> folder(the specifice user has admin rights) and I have stopped and

>>> re-enabled offline folders. Userand I am totaly frustrated. What we

>>> are forced to do is move the new file to the users desktop(while

>>> offline) then copy it to the folders manualy(when online), but this

>>> really defeats the whole purpose of the feature.

>>> All ideas are appreciated?

>>

>> I'd suggest resetting the cache -

>> http://support.microsoft.com/kb/230738. I also don't recommend

>> offline files on LAN connected computers anyway. The feature is

>> prone to error, and I don't see the value - users should always be

>> working on files on the server. For more help you might try posting

>> in m.p.windowsxp.general.

>>>

>>> 2nd problem:

>>> User has mapped home drive Z: when maps correctly, it maps directly

>>> to users specific folder. Ocassionally it maps Z: incorrectly one

>>> level up which then shows all the users folders. The temp fix is to

>>> reboot the PC and hopefully the occassional does not repeat and all

>>> is well. What is causing it to map 2 different ways?

>>

>> In group policy, enable "Always Wait for Network at Computer Startup

>> and Logon" for all your workstations. This is a known issue.

[Guest Robert Ozone]

Re: Help! unable to solve these problems

 

I am open to you recommendation for 3rd party sync and how you are using GPO

 

"Lanwench [MVP - Exchange]" wrote:

> Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

> > Thanks for your feedback, FYI: I did post this earlier with a better

> > subject and recieved no response after 13 days so I reposted as you

> > see it and your the only one to respond. Thank You again.

>

> No prob. Sometimes it's just a timing thing.

>

> > The user is a laptop user, and has been using offline files for many

> > years with no problems. The value to her is she can work on files

> > when she is offline (when not connected to the LAN). I guess thats

> > how they came up with the name "Offline Files".

>

> Yes. For laptops, it's useful (but I use third party software & custom GPOs

> instead)

> >

> > The cache reset did not work, thanks for your idea though.

>

> Sorry! Try posting in the XP group.

> >

> > on the second sugestion will this cause cached credentials not to be

> > used when offline?

>

> Nope - you definitely want to implement it.

> >

> > "Lanwench [MVP - Exchange]" wrote:

> >

> >> Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

> >>> I have a customer experiencing 2 problems that I can not seem to

> >>> permently solve.

> >>

> >> Hi - for future reference, you'll probably get more help if you a)

> >> use concise subject lines and b) post different issues as separate

> >> posts.

> >>

> >>> 1st problem:

> >>> Offline folders

> >>

> >> Ah, you mean "Offline Files" in WinXP (offline folders is an Outlook

> >> term).

> >>

> >>> with XP wSP3 and 2000 SVR Std wSP4) user has been

> >>> working fine for several years using offline folders, had to replace

> >>> the user system (hardware failure) new PC has same OS. Essentually

> >>> nothing has changed except the physical PC and now user keeps

> >>> getting syncronization errors on files she creates offline; server

> >>> says she is not authorized to creat file on the server folder. I

> >>> have tweaked the security up and down on the user and the

> >>> folder(the specifice user has admin rights) and I have stopped and

> >>> re-enabled offline folders. Userand I am totaly frustrated. What we

> >>> are forced to do is move the new file to the users desktop(while

> >>> offline) then copy it to the folders manualy(when online), but this

> >>> really defeats the whole purpose of the feature.

> >>> All ideas are appreciated?

> >>

> >> I'd suggest resetting the cache -

> >> http://support.microsoft.com/kb/230738. I also don't recommend

> >> offline files on LAN connected computers anyway. The feature is

> >> prone to error, and I don't see the value - users should always be

> >> working on files on the server. For more help you might try posting

> >> in m.p.windowsxp.general.

> >>>

> >>> 2nd problem:

> >>> User has mapped home drive Z: when maps correctly, it maps directly

> >>> to users specific folder. Ocassionally it maps Z: incorrectly one

> >>> level up which then shows all the users folders. The temp fix is to

> >>> reboot the PC and hopefully the occassional does not repeat and all

> >>> is well. What is causing it to map 2 different ways?

> >>

> >> In group policy, enable "Always Wait for Network at Computer Startup

> >> and Logon" for all your workstations. This is a known issue.

>

>

>

>

[Guest Lanwench [MVP - Exchange]]

Re: Help! unable to solve these problems

 

Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

> I am open to you recommendation for 3rd party sync and how you are

> using GPO

 

I have a separate OU for laptops. I set up a policy linked there that uses

loopback processing. I redirect My Documents to the local profile location

or custom folder (e.g., c:\data) and use SecondCopy from http://www.centered.com -

set up a profile to sync the local folder to \\server\users$\%username%\My

Documents, which is the same folder I redirect desktop users to.

 

Make sense? It works pretty well for me. I also redirect the desktop &

application folders to the server for desktop users, but for laptop users I

redirect it to the local profile folder and don't sync. I advise people not

to put crap on their desktops. :-)

 

>

> "Lanwench [MVP - Exchange]" wrote:

>

>> Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

>>> Thanks for your feedback, FYI: I did post this earlier with a better

>>> subject and recieved no response after 13 days so I reposted as you

>>> see it and your the only one to respond. Thank You again.

>>

>> No prob. Sometimes it's just a timing thing.

>>

>>> The user is a laptop user, and has been using offline files for

>>> many years with no problems. The value to her is she can work on

>>> files when she is offline (when not connected to the LAN). I guess

>>> thats how they came up with the name "Offline Files".

>>

>> Yes. For laptops, it's useful (but I use third party software &

>> custom GPOs instead)

>>>

>>> The cache reset did not work, thanks for your idea though.

>>

>> Sorry! Try posting in the XP group.

>>>

>>> on the second sugestion will this cause cached credentials not to be

>>> used when offline?

>>

>> Nope - you definitely want to implement it.

>>>

>>> "Lanwench [MVP - Exchange]" wrote:

>>>

>>>> Robert Ozone <RobertOzone@discussions.microsoft.com> wrote:

>>>>> I have a customer experiencing 2 problems that I can not seem to

>>>>> permently solve.

>>>>

>>>> Hi - for future reference, you'll probably get more help if you a)

>>>> use concise subject lines and b) post different issues as separate

>>>> posts.

>>>>

>>>>> 1st problem:

>>>>> Offline folders

>>>>

>>>> Ah, you mean "Offline Files" in WinXP (offline folders is an

>>>> Outlook term).

>>>>

>>>>> with XP wSP3 and 2000 SVR Std wSP4) user has been

>>>>> working fine for several years using offline folders, had to

>>>>> replace the user system (hardware failure) new PC has same OS.

>>>>> Essentually nothing has changed except the physical PC and now

>>>>> user keeps getting syncronization errors on files she creates

>>>>> offline; server says she is not authorized to creat file on the

>>>>> server folder. I have tweaked the security up and down on the

>>>>> user and the folder(the specifice user has admin rights) and I

>>>>> have stopped and re-enabled offline folders. Userand I am totaly

>>>>> frustrated. What we are forced to do is move the new file to the

>>>>> users desktop(while offline) then copy it to the folders

>>>>> manualy(when online), but this really defeats the whole purpose

>>>>> of the feature.

>>>>> All ideas are appreciated?

>>>>

>>>> I'd suggest resetting the cache -

>>>> http://support.microsoft.com/kb/230738. I also don't recommend

>>>> offline files on LAN connected computers anyway. The feature is

>>>> prone to error, and I don't see the value - users should always be

>>>> working on files on the server. For more help you might try posting

>>>> in m.p.windowsxp.general.

>>>>>

>>>>> 2nd problem:

>>>>> User has mapped home drive Z: when maps correctly, it maps

>>>>> directly to users specific folder. Ocassionally it maps Z:

>>>>> incorrectly one level up which then shows all the users folders.

>>>>> The temp fix is to reboot the PC and hopefully the occassional

>>>>> does not repeat and all is well. What is causing it to map 2

>>>>> different ways?

>>>>

>>>> In group policy, enable "Always Wait for Network at Computer

>>>> Startup and Logon" for all your workstations. This is a known

>>>> issue.