Blank Screen after RDP Logon

[Guest jama]

After logging in using RDP, I get a blank screen for a while and then

disconnect.

 

Once it looked like the desktop would load but only flashed on the screen

for a fraction of a second. I think I saw it say something like "hm sync

window error" but it was literally a flash on the screen.

 

VNC and LogMeIn both work fine, but I would prefer to use the RDP client only.

 

I have tried disabling the bitmap caching, different resolutions and color

depth, removing VNC, tried MTU 1300 and 1500, tried different user accounts,

and am out of ideas.

 

Thanks for your help.

[Guest Vera Noest [MVP]]

Re: Blank Screen after RDP Logon

 

Are there any errors in the EventLog on the server?

Long shot, but are you using an nVidia driver on the server?

If so, check this:

 

\SystemRoot\System32\RDPDD.dll failed to load

http://blogs.technet.com/brad_rutkowski/archive/2008/01/04/systemro

ot-system32-rdpdd-dll-failed-to-load.aspx

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?amFtYQ==?= <jama@discussions.microsoft.com> wrote on 04

sep 2008 in microsoft.public.windows.terminal_services:

> After logging in using RDP, I get a blank screen for a while and

> then disconnect.

>

> Once it looked like the desktop would load but only flashed on

> the screen for a fraction of a second. I think I saw it say

> something like "hm sync window error" but it was literally a

> flash on the screen.

>

> VNC and LogMeIn both work fine, but I would prefer to use the

> RDP client only.

>

> I have tried disabling the bitmap caching, different resolutions

> and color depth, removing VNC, tried MTU 1300 and 1500, tried

> different user accounts, and am out of ideas.

>

> Thanks for your help.