Can't connect to a TS Server using TS Gateway

[Guest Alexander Wolff]

I have the following 3 pc's (virtual PCs) in a windows domain (domain1.com) :

 

- SRVTSG running Windows 2008 Server TS Gateway

- SRVTS1 running Windows 2008 Server Terminal Services, DNS

- PC1 running Windows XP

 

When I intent a RDP connection from PC1 to SRVTS1 explicity using SRVTSG

(SRVTSG or SRVTSG.domain1.com) as TS Gateway, the following error is

displayed in PC1:

"This computer can't connect to the remote computer because the Terminal

Services Gateway server address is unreachable or incorrect. Type a valid

server address"

 

Additional data, I can from PC1 without problem:

- ping SRVTSG.domain1.com

- open iis7 welcome page in http://SRVTSG.domain1.com

- establish a direct connection (without the TS Gateway)

to terminal services SRVTS1

some idea?

 

thanks in advance,

Alexander

[Guest Alexander Wolff]

RE: Can't connect to a TS Server using TS Gateway

 

another additional info:

when PC1 is a computer running windows 2008, the connection through TS

Gateway is established without problem.

 

 

 

"Alexander Wolff" wrote:

> I have the following 3 pc's (virtual PCs) in a windows domain (domain1.com) :

>

> - SRVTSG running Windows 2008 Server TS Gateway

> - SRVTS1 running Windows 2008 Server Terminal Services, DNS

> - PC1 running Windows XP

>

> When I intent a RDP connection from PC1 to SRVTS1 explicity using SRVTSG

> (SRVTSG or SRVTSG.domain1.com) as TS Gateway, the following error is

> displayed in PC1:

> "This computer can't connect to the remote computer because the Terminal

> Services Gateway server address is unreachable or incorrect. Type a valid

> server address"

>

> Additional data, I can from PC1 without problem:

> - ping SRVTSG.domain1.com

> - open iis7 welcome page in http://SRVTSG.domain1.com

> - establish a direct connection (without the TS Gateway)

> to terminal services SRVTS1

> some idea?

>

> thanks in advance,

> Alexander

>

>

[Guest Vera Noest [MVP]]

RE: Can't connect to a TS Server using TS Gateway

 

Is your XP client running SP3 and rdp client 6.1?

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=

<AlexanderWolff@discussions.microsoft.com> wrote on 05 sep 2008 in

microsoft.public.windows.terminal_services:

> another additional info:

> when PC1 is a computer running windows 2008, the connection

> through TS Gateway is established without problem.

>

>

>

> "Alexander Wolff" wrote:

>

>> I have the following 3 pc's (virtual PCs) in a windows domain

>> (domain1.com) :

>>

>> - SRVTSG running Windows 2008 Server TS Gateway

>> - SRVTS1 running Windows 2008 Server Terminal Services, DNS

>> - PC1 running Windows XP

>>

>> When I intent a RDP connection from PC1 to SRVTS1 explicity

>> using SRVTSG (SRVTSG or SRVTSG.domain1.com) as TS Gateway, the

>> following error is displayed in PC1:

>> "This computer can't connect to the remote computer because the

>> Terminal Services Gateway server address is unreachable or

>> incorrect. Type a valid server address"

>>

>> Additional data, I can from PC1 without problem:

>> - ping SRVTSG.domain1.com

>> - open iis7 welcome page in http://SRVTSG.domain1.com

>> - establish a direct connection (without the TS Gateway)

>> to terminal services SRVTS1

>> some idea?

>>

>> thanks in advance,

>> Alexander

[Guest Alexander Wolff]

RE: Can't connect to a TS Server using TS Gateway

 

SP2 and client 6.1

 

SP3 is needed?

 

"Vera Noest [MVP]" wrote:

> Is your XP client running SP3 and rdp client 6.1?

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=

> <AlexanderWolff@discussions.microsoft.com> wrote on 05 sep 2008 in

> microsoft.public.windows.terminal_services:

>

> > another additional info:

> > when PC1 is a computer running windows 2008, the connection

> > through TS Gateway is established without problem.

> >

> >

> >

> > "Alexander Wolff" wrote:

> >

> >> I have the following 3 pc's (virtual PCs) in a windows domain

> >> (domain1.com) :

> >>

> >> - SRVTSG running Windows 2008 Server TS Gateway

> >> - SRVTS1 running Windows 2008 Server Terminal Services, DNS

> >> - PC1 running Windows XP

> >>

> >> When I intent a RDP connection from PC1 to SRVTS1 explicity

> >> using SRVTSG (SRVTSG or SRVTSG.domain1.com) as TS Gateway, the

> >> following error is displayed in PC1:

> >> "This computer can't connect to the remote computer because the

> >> Terminal Services Gateway server address is unreachable or

> >> incorrect. Type a valid server address"

> >>

> >> Additional data, I can from PC1 without problem:

> >> - ping SRVTSG.domain1.com

> >> - open iis7 welcome page in http://SRVTSG.domain1.com

> >> - establish a direct connection (without the TS Gateway)

> >> to terminal services SRVTS1

> >> some idea?

> >>

> >> thanks in advance,

> >> Alexander

>

[Guest Vera Noest [MVP]]

RE: Can't connect to a TS Server using TS Gateway

 

Not SP3 per sé, but rdp 6.1

Either install SP3, which includes rdp 6.1, or install the rdp 6.1

update for XP SP2:

 

952155 - Description of the Remote Desktop Connection 6.1 client

update for Terminal Services in Windows XP Service Pack 2

http://support.microsoft.com/?kbid=952155

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=

<AlexanderWolff@discussions.microsoft.com> wrote on 06 sep 2008 in

microsoft.public.windows.terminal_services:

> SP2 and client 6.1

>

> SP3 is needed?

>

> "Vera Noest [MVP]" wrote:

>

>> Is your XP client running SP3 and rdp client 6.1?

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?QWxleGFuZGVyIFdvbGZm?=

>> <AlexanderWolff@discussions.microsoft.com> wrote on 05 sep 2008

in

>> microsoft.public.windows.terminal_services:

>>

>> > another additional info:

>> > when PC1 is a computer running windows 2008, the connection

>> > through TS Gateway is established without problem.

>> >

>> >

>> >

>> > "Alexander Wolff" wrote:

>> >

>> >> I have the following 3 pc's (virtual PCs) in a windows domain

>> >> (domain1.com) :

>> >>

>> >> - SRVTSG running Windows 2008 Server TS Gateway

>> >> - SRVTS1 running Windows 2008 Server Terminal Services, DNS

>> >> - PC1 running Windows XP

>> >>

>> >> When I intent a RDP connection from PC1 to SRVTS1 explicity

>> >> using SRVTSG (SRVTSG or SRVTSG.domain1.com) as TS Gateway,

the

>> >> following error is displayed in PC1:

>> >> "This computer can't connect to the remote computer because

the

>> >> Terminal Services Gateway server address is unreachable or

>> >> incorrect. Type a valid server address"

>> >>

>> >> Additional data, I can from PC1 without problem:

>> >> - ping SRVTSG.domain1.com

>> >> - open iis7 welcome page in http://SRVTSG.domain1.com

>> >> - establish a direct connection (without the TS Gateway)

>> >> to terminal services SRVTS1

>> >> some idea?

>> >>

>> >> thanks in advance,

>> >> Alexander