OT Kaspersky internet security suite

[Guest sgopus]

Not sure if anybody else has run into this issue, but today I renewed my sub

to Kas IS, but the link they provided to downlod the new version didn't work,

so I called their tech number, some (obviously guy from india) told me, you

have to uninstall the old version before you can download the new version,

that to me sounded really stupid, I wasn't trying to install, just download,

so I ignored him and sent of an e-mail, they sent me a different link where I

got my application downloaded just fine, I also noticed they said uninstall

the old one, but no utility to do so.

I just ran the new version it installed just fine.

[Guest PA Bear [MS MVP]]

Re: OT Kaspersky internet security suite

 

And that link was...?

 

sgopus wrote:

> Not sure if anybody else has run into this issue, but today I renewed my

> sub

> to Kas IS, but the link they provided to downlod the new version didn't

> work, so I called their tech number, some (obviously guy from india) told

> me, you have to uninstall the old version before you can download the new

> version, that to me sounded really stupid, I wasn't trying to install,

> just

> download, so I ignored him and sent of an e-mail, they sent me a different

> link where I got my application downloaded just fine, I also noticed they

> said uninstall the old one, but no utility to do so.

> I just ran the new version it installed just fine.