Guest Mr.Joecat Posted September 5, 2008 Posted September 5, 2008 I had a very old computer running windows Me (yes, you heard right) and never had a single problem with it in 9 years, including with AOL. I loaded XP on it and everything works fine, except I can't install AOL now (which worked fine before). One of two things usually happens: After I upload AOL from an installation disk, I get a message saying "AOL will now install files you need to run AOL. You will need to restart to use AOL". I click yes, reboot, and instead of AOL loading I get the same message over and over again in an endless loop, like it keeps trying to finish installing but won't. The second is, on a few occasions I actually got he AOL screen to open, and in "adding a modem" (Ihave dial-up) it won't recognize the modem or initialize it in order for me to get to the screen where I can then pick access numbers. The modem is working fine, there are no firewalls, and the mdoem responds when I query it. Yet XP won't detect or recognize the modem to talk to it. I even had this computer into a shop where the experts can't figure it out and say everything is working correctly. Is this an AOL problem or an XP problem? I'd hate to have to give up XP just to use AOL., and I have another computer worked just fine with ME without a problem. Has anyone else out there had this kind of problem? I know, this one's a challenge!
Guest Alias Posted September 5, 2008 Posted September 5, 2008 Re: AOL installation problems Mr.Joecat wrote: > I had a very old computer running windows Me (yes, you heard right) and never > had a single problem with it in 9 years, including with AOL. I loaded XP on > it and everything works fine, except I can't install AOL now (which worked > fine before). One of two things usually happens: > > > After I upload AOL from an installation disk, I get a message saying "AOL > will now install files you need to run AOL. You will need to restart to use > AOL". I click yes, reboot, and instead of AOL loading I get the same message > over and over again in an endless loop, like it keeps trying to finish > installing but won't. > > > The second is, on a few occasions I actually got he AOL screen to open, and > in "adding a modem" (Ihave dial-up) it won't recognize the modem or > initialize it in order for me to get to the screen where I can then pick > access numbers. The modem is working fine, there are no firewalls, and the > mdoem responds when I query it. Yet XP won't detect or recognize the modem to > talk to it. I even had this computer into a shop where the experts can't > figure it out and say everything is working correctly. > > > Is this an AOL problem or an XP problem? I'd hate to have to give up XP > just to use AOL., and I have another computer worked just fine with ME > without a problem. Has anyone else out there had this kind of problem? I > know, this one's a challenge! > What in the world do you need AOL for? Alias
Guest Malke Posted September 5, 2008 Posted September 5, 2008 Re: AOL installation problems Mr.Joecat wrote: > I had a very old computer running windows Me (yes, you heard right) and > never had a single problem with it in 9 years, including with AOL. I > loaded XP on it and everything works fine, except I can't install AOL now > (which worked fine before). One of two things usually happens: > > > After I upload AOL from an installation disk, I get a message saying "AOL > will now install files you need to run AOL. You will need to restart to > use AOL". I click yes, reboot, and instead of AOL loading I get the same > message over and over again in an endless loop, like it keeps trying to > finish installing but won't. > > > The second is, on a few occasions I actually got he AOL screen to open, > and in "adding a modem" (Ihave dial-up) it won't recognize the modem or > initialize it in order for me to get to the screen where I can then pick > access numbers. The modem is working fine, there are no firewalls, and the > mdoem responds when I query it. Yet XP won't detect or recognize the modem > to talk to it. I even had this computer into a shop where the experts > can't figure it out and say everything is working correctly. > > > Is this an AOL problem or an XP problem? I'd hate to have to give up XP > just to use AOL., and I have another computer worked just fine with ME > without a problem. Has anyone else out there had this kind of problem? I > know, this one's a challenge! You need to be using a firewall! Make sure you enable the built-in Windows Firewall immediately. If AOL provides your dialup connection, how do you know the modem "is working fine"? Did you test it with HyperTerminal and get it to call a cell phone (for example)? Another thought - are you using the latest version of AOL? You mentioned installing "from an installation disk". If you are trying to use the AOL disk that came with your ME machine, it is extremely outdated. Although back in the day AOL disks littered the landscape like fallen autumn leaves, I'm not sure where you would get one now. You may need to call AOL and have them send you one. If the above isn't applicable to you, contact AOL tech support. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
Guest Bob I Posted September 5, 2008 Posted September 5, 2008 Re: AOL installation problems Perhaps the wrong response file was used to set up the modem in XP. Try making sure that the modem is actually identified as the model that it really is. Mr.Joecat wrote: > I had a very old computer running windows Me (yes, you heard right) and never > had a single problem with it in 9 years, including with AOL. I loaded XP on > it and everything works fine, except I can't install AOL now (which worked > fine before). One of two things usually happens: > > > After I upload AOL from an installation disk, I get a message saying "AOL > will now install files you need to run AOL. You will need to restart to use > AOL". I click yes, reboot, and instead of AOL loading I get the same message > over and over again in an endless loop, like it keeps trying to finish > installing but won't. > > > The second is, on a few occasions I actually got he AOL screen to open, and > in "adding a modem" (Ihave dial-up) it won't recognize the modem or > initialize it in order for me to get to the screen where I can then pick > access numbers. The modem is working fine, there are no firewalls, and the > mdoem responds when I query it. Yet XP won't detect or recognize the modem to > talk to it. I even had this computer into a shop where the experts can't > figure it out and say everything is working correctly. > > > Is this an AOL problem or an XP problem? I'd hate to have to give up XP > just to use AOL., and I have another computer worked just fine with ME > without a problem. Has anyone else out there had this kind of problem? I > know, this one's a challenge! >
Guest Milt Posted September 5, 2008 Posted September 5, 2008 RE: AOL installation problems Are you aware that you can not install AOL 9.1 or AOL 10.1 on Windows ME? The highest version you can use on Windows ME is AOL 9.0 VR, or the previous AOL 9.0 SE. AOL 9.0 VR is available from AOL's download page. Milt "Mr.Joecat" wrote: > I had a very old computer running windows Me (yes, you heard right) and never > had a single problem with it in 9 years, including with AOL. I loaded XP on > it and everything works fine, except I can't install AOL now (which worked > fine before). One of two things usually happens: > > > After I upload AOL from an installation disk, I get a message saying "AOL > will now install files you need to run AOL. You will need to restart to use > AOL". I click yes, reboot, and instead of AOL loading I get the same message > over and over again in an endless loop, like it keeps trying to finish > installing but won't. > > > The second is, on a few occasions I actually got he AOL screen to open, and > in "adding a modem" (Ihave dial-up) it won't recognize the modem or > initialize it in order for me to get to the screen where I can then pick > access numbers. The modem is working fine, there are no firewalls, and the > mdoem responds when I query it. Yet XP won't detect or recognize the modem to > talk to it. I even had this computer into a shop where the experts can't > figure it out and say everything is working correctly. > > > Is this an AOL problem or an XP problem? I'd hate to have to give up XP > just to use AOL., and I have another computer worked just fine with ME > without a problem. Has anyone else out there had this kind of problem? I > know, this one's a challenge! >
Guest LVTravel Posted September 5, 2008 Posted September 5, 2008 Re: AOL installation problems "Mr.Joecat" <Mr.Joecat@discussions.microsoft.com> wrote in message news:D45D1251-9CBD-48DB-9383-870BAF5153C6@microsoft.com... > I had a very old computer running windows Me (yes, you heard right) and > never > had a single problem with it in 9 years, including with AOL. I loaded XP > on > it and everything works fine, except I can't install AOL now (which worked > fine before). One of two things usually happens: > > > After I upload AOL from an installation disk, I get a message saying "AOL > will now install files you need to run AOL. You will need to restart to > use > AOL". I click yes, reboot, and instead of AOL loading I get the same > message > over and over again in an endless loop, like it keeps trying to finish > installing but won't. > > > The second is, on a few occasions I actually got he AOL screen to open, > and > in "adding a modem" (Ihave dial-up) it won't recognize the modem or > initialize it in order for me to get to the screen where I can then pick > access numbers. The modem is working fine, there are no firewalls, and the > mdoem responds when I query it. Yet XP won't detect or recognize the modem > to > talk to it. I even had this computer into a shop where the experts can't > figure it out and say everything is working correctly. > > > Is this an AOL problem or an XP problem? I'd hate to have to give up XP > just to use AOL., and I have another computer worked just fine with ME > without a problem. Has anyone else out there had this kind of problem? I > know, this one's a challenge! > While you say that "I even had this computer into a shop where the experts can't figure it out and say everything is working correctly." but in the same line you say "Yet XP won't detect or recognize the modem to talk to it. " it is obvious that the "experts" didn't know what they were doing to say that. If XP isn't recognizing the modem, AOL can't either. Get into your system manager and check the modem yourself. If in system manager there is a yellow exclamation mark on the modem it doesn't have the correct drivers or isn't set up correctly. There were some win-modems that would not upgrade from ME to XP. Without knowing the make and model of the modem, this is the best answers I can give at this time. Check your system documentation or run Belarc Advisor http://www.belarc.com to determine the type of modem you have and report back. With the make and model of modem you may be able to go to the manufacturer's web site (either computer or modem) and download XP drivers for the modem.
Guest Mr.Joecat Posted September 5, 2008 Posted September 5, 2008 Re: AOL installation problems I had it in the shop and they ran a diagnostics and checked out the modem, said it was working fine and had all the correct drivers. Also, I am not using the disc that came with ME but an AOL 9.0 disc directly from them. "Malke" wrote: > Mr.Joecat wrote: > > > I had a very old computer running windows Me (yes, you heard right) and > > never had a single problem with it in 9 years, including with AOL. I > > loaded XP on it and everything works fine, except I can't install AOL now > > (which worked fine before). One of two things usually happens: > > > > > > After I upload AOL from an installation disk, I get a message saying "AOL > > will now install files you need to run AOL. You will need to restart to > > use AOL". I click yes, reboot, and instead of AOL loading I get the same > > message over and over again in an endless loop, like it keeps trying to > > finish installing but won't. > > > > > > The second is, on a few occasions I actually got he AOL screen to open, > > and in "adding a modem" (Ihave dial-up) it won't recognize the modem or > > initialize it in order for me to get to the screen where I can then pick > > access numbers. The modem is working fine, there are no firewalls, and the > > mdoem responds when I query it. Yet XP won't detect or recognize the modem > > to talk to it. I even had this computer into a shop where the experts > > can't figure it out and say everything is working correctly. > > > > > > Is this an AOL problem or an XP problem? I'd hate to have to give up XP > > just to use AOL., and I have another computer worked just fine with ME > > without a problem. Has anyone else out there had this kind of problem? I > > know, this one's a challenge! > > You need to be using a firewall! Make sure you enable the built-in Windows > Firewall immediately. > > If AOL provides your dialup connection, how do you know the modem "is > working fine"? Did you test it with HyperTerminal and get it to call a cell > phone (for example)? > > Another thought - are you using the latest version of AOL? You mentioned > installing "from an installation disk". If you are trying to use the AOL > disk that came with your ME machine, it is extremely outdated. Although > back in the day AOL disks littered the landscape like fallen autumn leaves, > I'm not sure where you would get one now. You may need to call AOL and have > them send you one. > > If the above isn't applicable to you, contact AOL tech support. > > Malke > -- > MS-MVP > Elephant Boy Computers - Don't Panic! > FAQ - http://www.elephantboycomputers.com/#FAQ > >
Guest Malke Posted September 5, 2008 Posted September 5, 2008 Re: AOL installation problems Mr.Joecat wrote: > I had it in the shop and they ran a diagnostics and checked out the modem, > said it was working fine and had all the correct drivers. Also, I am not > using the disc that came with ME but an AOL 9.0 disc directly from them. Someone else said that the latest AOL version won't work with ME. Since I don't support AOL professionally, I don't know this to be true. I would contact AOL tech support since this is apparently their issue. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ
Guest Plato Posted September 8, 2008 Posted September 8, 2008 Re: AOL installation problems =?Utf-8?B?TXIuSm9lY2F0?= wrote: > > Is this an AOL problem or an XP problem? I'd hate to have to give up XP It's the fact that you are using an old AOL disk for a new OS -- http://www.bootdisk.com/
Guest Plato Posted September 8, 2008 Posted September 8, 2008 Re: AOL installation problems Alias wrote: > > What in the world do you need AOL for? If you find out, please let me know :) -- http://www.bootdisk.com/
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