Guest DMinCA Posted September 7, 2008 Posted September 7, 2008 my laptop connection to the internet is no longer working - none of my programs are able to connect (IE, Firefox, Skype for instance), except for ping which still works - I can ping the gateway, and get seemingly normal response times. When I bring up IE or Firefox after a while my Firewall (ZoneAlarm) asks whether program called "WLLogin Proxy" should be allowed to access the internet. I had not seen this program request access before I started having problems with my internet connection. I did a search on wllogin on microsoft's support site and did not get any hits. Do you know what this program is? I checked my IE configuration to make sure someone did not reconfigure it to go through a proxy - but found no issues there. I have gone through the normal steps - powered down my cable modem and router, tried wireless and wired connections - all to no avail. Any of you have suggestions for me? Thank you!!
Guest nass Posted September 7, 2008 Posted September 7, 2008 RE: unable to connect on Windows XP SP2 - though able to ping??? "DMinCA" wrote: > my laptop connection to the internet is no longer working - none of my > programs are able to connect (IE, Firefox, Skype for instance), except for > ping which still works - I can ping the gateway, and get seemingly normal > response times. > > When I bring up IE or Firefox after a while my Firewall (ZoneAlarm) asks > whether program called "WLLogin Proxy" should be allowed to access the > internet. I had not seen this program request access before I started having > problems with my internet connection. I did a search on wllogin on > microsoft's support site and did not get any hits. Do you know what this > program is? I checked my IE configuration to make sure someone did not > reconfigure it to go through a proxy - but found no issues there. > > I have gone through the normal steps - powered down my cable modem and > router, tried wireless and wired connections - all to no avail. > > Any of you have suggestions for me? > > Thank you!! First try to Restore to an earlier point when your machine was working okay! If that doesn't correct your issue then here some info and stpes to take: WLLoginProxy.exe is Windows Live Login Proxy and Part of Messenger 8. Located here: C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe If you have msn staring up and want to connect that can expalin but Bear in mind you can be infected and the hjackware/viral infection want to use the open port for MS to gain access and call Home! If you rmachine is clean you can try to start with Clean Boot by using Msconfig and uncheck All uneccessry programs and see if that will help. To repair the internet connection try this: Open a run command and type these commands: ipconfig /flushdns click [OK] ipconfig /renew click [OK] netsh winsock reset click [OK] and Reboot your machine, do you get internet connection? 1... Click start >> Control Panel >> Double Click Network and Internet Connections >> Double click Internet Options, on the IE Properties window you will see these Options: General | Security | Privacy | Content | Connections | Programs | Advanced . Click on General Tab (1st Tab on the left) and you will see a Button called [ Clear History ..] click on it to clear your History caches, then click on [Delete Files..] to delete Internet Files created over the time, click on [ Delete Cookies...] to delete your cookies left by visiting websites. Click on Connections tab then click LAN Settings Button, there make sure nothing checked. = Then try to Disable the Add-Ons on your Browser somehow installed on your browser, On how to disable the Add-ons follow this: Click on Programs Tab and then click the Manage Add-Ons Button there Disable the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one later and see which is the culprit . How to manage Add-Ons: http://support.microsoft.com/kb/883256 Click on Advanced Tab and scroll down under the browsing option and uncheck this box: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) and click Apply then [OK] to close the IE properties Scan for malware from here: SuperAntispyware - Free http://www.superantispyware.com/superantispywarefreevspro.html RootkitRevealer v1.71 By Bryce Cogswell and Mark Russinovich http://www.microsoft.com/technet/sysinternals/Security/RootkitRevealer.mspx BlackLight™ Rootkit Elimination http://www.f-secure.com/news/items/news_2005030701.shtml Comodo BOClean : Anti-Malware Version 4.27 http://www.comodo.com/boclean/boclean.html Run a scan from here on-line: http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from here: http://www.avast.com/eng/avast-virus-cleaner.html download Hijackthis and send me the log. (http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php) Send me copy to my address is : to_you_ross(at remove this and repalce with the obvious)yahoo.co.uk ( _ is underscore) HTH nass -- http://www.nasstec.co.uk
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