2008 Easy Print problem

[Guest Steve]

We have deployed Navision (MS Application) via TS 2008 . All client printers

are using the Easy Print driver. Quite often, when users try to print from

this published remote application to the redirected printer, they send the

job to the printer, but the printer does not produce any output. If I watch

their session, it doesn't appear that the job ever reaches the que of the

client created printer.

 

To resolve, I have been having them close their application and reopen, and

that has mostly worked, but I am looking for resolution.

 

I do not see any errors in the Event viewer related to this.

 

Thank you,

steve

[Guest woodsdarren]

RE: 2008 Easy Print problem

 

I am experiencing this same issue with Microsoft Dynamics GP. Another issue

is certain Dell printers print certain reports from GP with about 2 inches of

the left side cut off. If I change group policy to use "real" print drivers

instead of Easy Print then all is good. I hate to go back to the "old way"

of TS printing, but that is what it is looking like...

 

"Steve" wrote:

> We have deployed Navision (MS Application) via TS 2008 . All client printers

> are using the Easy Print driver. Quite often, when users try to print from

> this published remote application to the redirected printer, they send the

> job to the printer, but the printer does not produce any output. If I watch

> their session, it doesn't appear that the job ever reaches the que of the

> client created printer.

>

> To resolve, I have been having them close their application and reopen, and

> that has mostly worked, but I am looking for resolution.

>

> I do not see any errors in the Event viewer related to this.

>

> Thank you,

> steve

[Guest steve]

RE: 2008 Easy Print problem

 

Yes, the age old lesson is to stick with only a few printers, and use

printers that have Native windows drivers. Unfortunately, I inherited a bunch

of goofy printers, so I really do not want to load their drivers on the TS

environment. I really hope that the Easy print driver will be the solution.

 

Best of luck to you,

Steve

 

"woodsdarren" wrote:

> I am experiencing this same issue with Microsoft Dynamics GP. Another issue

> is certain Dell printers print certain reports from GP with about 2 inches of

> the left side cut off. If I change group policy to use "real" print drivers

> instead of Easy Print then all is good. I hate to go back to the "old way"

> of TS printing, but that is what it is looking like...

>

> "Steve" wrote:

>

> > We have deployed Navision (MS Application) via TS 2008 . All client printers

> > are using the Easy Print driver. Quite often, when users try to print from

> > this published remote application to the redirected printer, they send the

> > job to the printer, but the printer does not produce any output. If I watch

> > their session, it doesn't appear that the job ever reaches the que of the

> > client created printer.

> >

> > To resolve, I have been having them close their application and reopen, and

> > that has mostly worked, but I am looking for resolution.

> >

> > I do not see any errors in the Event viewer related to this.

> >

> > Thank you,

> > steve