problem with Internet connection

[KenB]

Start > Run ......type in ......regedit ........ENTER

click on EDIT > Find

Check only the box against DATA ( uncheck the other two )

Type into the Find box .............netbiosoptions

 

What does it find?

[igrek001]

I did, what you recommended (several time already) and it found exactly the same, what you sent me in post #18. Unfortunately, I can't make and show here the copy, sorry...

[KenB]

OK - we will leave the Registry for now ( although it must be listed there somewhere )

 

Start > Run .....type in ....services.msc .......ENTER

Scroll down to Wireless Zero Configuration

 

Is this service started ?

 

If it isn't Right click on it > Properties > in the "Startup Type" change this to Automatic.

(check that it is automatic anyway )

[igrek001]

the Wireless Zero Config was disabled, I change the Startup Type to Automatic.... after rebooting computor, the Network connections disappeared at at all (no icon and the blank screen when I click Network Connection in Control Panel.

[KenB]

Hi,

 

I assume that you have the Wireless Adapter in at all times ?

 

Your Belkin may not allow Windows to auto configure your Wireless Connection.

 

This explains:

http://compnetworking.about.com/od/windowsxpnetworking/a/automaticwifixp.htm

This is the important sentence:

 

In the Wireless Network Connection properties window, do you see a "Wireless Networks" tab? If not, your Wi-Fi

network adapter lacks so-called Windows Zero Configuration (WZC) support, and the built-in Windows XP automatic wireless configuration feature will remain unavailable to you.

 

Do you see the "Wireless Networks Tab" ?

 

If not - go back and disable Wireless Zero Configuration in Services.

 

 

[TABLE=class: numberedList]

[/TABLE]

[igrek001]

now something happened with computor: there isn't Internet connection icon (small monitor) on the bottom bar....when I click Network connection in the Control Panel, no any connection shows, just empty screen... even after I disabled Wireless Zero Configuration back, Inetrnet connection icon and Network connection didn't appeared... so, I even can't to check the Wireless Networks tab...

[KenB]

Did you re-boot after changing the Wireless Zero Configuration service ?

 

Can you take this machine to the router and try connecting with an ethernet cable ?

[igrek001]

Unfortunately, I can't take the mashine downsters, at least now:-(... it looks, the problem couldn't be resolved...;-(

[KenB]

1. put the adapter in and goto device manager [ Start > Run ......devmgmt.msc ......ENTER]

Check that it is showing in "Network Adapters"

 

2. If it isn't - you should have a driver CD that came with it.

Re-install the drivers.

 

3. If it does show in device manager

 

1. From the Start Menu, open Windows Control Panel.
   
2. Inside Control Panel, click "Network and Internet Connections"
   
3. and then click "Network Connections."
   
4. Is Wireless Network Connection there ?
   

[igrek001]

after I changed the status of Wireless Zero Configuration to 'Automatic', something happened with my Network Connection: it disappeared... and even after I disabled the WZC, network connection didn't appeared.... and 'Connection to' in main Menu also disappeared.... when I open the Services, there appears message: 'Configuration Manager: The Plug and Play service or another required service is not available.' When I tried to open Network Connection, got message: 'The Internet Connection Wireless couldn't configure your computer to connect to Internet. You must mannualy set up your own TCP/IP protocol, Dial-up connection etc.'

[KenB]

If W_Z_C Service was the only one you disabled this would not affect the Plug and Play service.

 

This is easily checked:

Start > Run ....type in ....services.msc .....ENTER

Scroll down to Plug and Play.

This should be set to automatic.

 

check this first - I need to look at my XP machine to confirm some of the other settings.

 

========================

 

What about post 34 ?

 

========================

You must mannualy set up your own TCP/IP protocol

We can look at this after you make sure that Plug and Play is set up OK

[igrek001]

I checked Services and Plug and Play, as well as most Services are disabled. I changed the status of Plag and Play to 'automatic', but nothing changed in my Network Connection. And sure I can't follow to your post #34.

[KenB]

most Services are disabled

This should certainly not be the case.

 

Take a look here:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sys_srv_default_settings.mspx?mfr=true

 

Set them to the default settings.

 

If they are disabled - something has done this - they don't change themselves.

 

Let me know how the internet connection is after you make the changes.

[igrek001]

thank you, after restoring services to default, it works, but still no Internet Connection. I tried your recomendation in post #34. My Wireless adapter Belkin G shows under Network Connections in the Device Manager. And my Wireless Connection IGREK listed in the list of available wireless. But when I try to connect, in appeared pop-up window indicated attempt to connect for a long time, then in my Network I see status: "Acquiring Network Status' or 'Not connected'...

[KenB]

after restoring services to default, it works, but still no Internet Connection

I understand that you still don't have an internet connection but when you say "it works" ....................what works ?

 

With the Belkin adapter connected .....

 

Start > Run > type in ....cmd .....ENTER ( I know we have done this before )

type in .......ipconfig /all ( space after ipconfig )

 

If this is different from the last one can you copy and paste it here please.

 

================

Can you post the make and model number of the router please ( I may have asked this before )

 

EDIT:

Belkin G mod.F5D723OC ( is this it ? )

 

for ref ..... 192.168.2.1

[igrek001]

when I said 'it works', I meaned that tools for Internet and Network connection appeared in menu and Control Panel. The configuration doesn't change, here it is:

 

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WXP-F03WF61

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont

roller

Physical Address. . . . . . . . . : 00-12-3F-46-39-62

Ethernet adapter Igrek network:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Belkin Wireless G USB Network Adapte

r #2

Physical Address. . . . . . . . . : 00-17-3F-D6-5F-11

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 0.0.0.0

Subnet Mask . . . . . . . . . . . : 0.0.0.0

Default Gateway . . . . . . . . . :

DHCP Server . . . . . . . . . . . : 0.0.0.0

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2

fec0:0:0:ffff::2%2

fec0:0:0:ffff::3%2

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Administrator>

 

The Belkin Adaptor you have is correct . I didn't understand last: 'for ref...192.168.2.1'??

[KenB]

.

I didn't understand last: 'for ref...192.168.2.1'??

That was for my reference - it is the address of your router.

 

Check this for me please....

 

Start > Control Panel > Network Connections > Right Click on the Wireless Connection > Properties > click on Internet Protocol ( TCP/IP ) to highlight it

click on Properties

 

at this point are "Obtain an IP Address and DNS Server Address" both ticked ?

 

Continue from here ......click on Advanced > then click the WINS tab.

You should see this.

 

http://i.technet.microsoft.com/dynimg/IC22896.gif

 

Are your settings the same?

"Enable LMHosts Lookup" and "Default" both ticked.

 

if not change them to these settings and click OK

[igrek001]

1. The 'Obtain an IP Adress and DNS Server Address' both ticked.

 

2. The 'Advanced TCP/IP Setting' is absolutely the same as you showed in your post 42. 'Enable LMHosts Looking' and 'Default' are both ticked.

[KenB]

I am coming to the conclusion that the Belkin Adapter is at fault.

 

Start > Run .....type in .....devmgmt.msc .........ENTER

Click the + next to "Network Adapters"

Right click on the Belkin Adapter > select uninstall.

 

Reboot the machine.

 

Windows should locate new hardware and attempt to install the drivers.

You should have the original CD with the drivers on - you may need this.

 

This does not confirm that the device is at fault - but if Windows does NOT detect it then it certainly does need replacing.

[igrek001]

I reinstalled and reboot the computer. Afterward appears message: Window automatically reinstalled the device. Please restart the PC that the installation take in effect.

I reboot the comp one more and then try to connect Internet. The same 'Acquiring Network address' or 'Not connected'. Actually I already tried this option (uninstalling the Belkin Adapter). Moreover, I bought another adapter - mini-Belkin N and installed it. Absolutely nothing changed and I returned it to the store. So, I don't think that the reason is in fault adapter.

Under Network Adapters it shows 2 things: Belkin G adapter and Broadcom Netxtreme57xx Gigabit Controller. Maybe uninstall the second one??...

[KenB]

Broadcom Netxtreme57xx Gigabit Controller

This is your NIC - what you would connect the ethernet cable to ................it is not connected to the wireless adapter.

 

Is Wireless Zero Configuration enabled or disabled in Services ?

 

Try the following please: ( Belkin adapter connected )

 

Start > Run ....type in ........cmd ..............ENTER

At the prompt type ....

ipconfig /release

 

then type .....

ipconfig /renew

 

 

[ space after ipconfig ]

 

Try ipconfig /all again.

If you have a functioning connection it should look like this:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® WiFi Link 5100 AGN

Physical Address. . . . . . . . . : 00-21-5D-50-D7-16

DHCP Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Lease Obtained. . . . . . . . . . : 13 March 2012 22:10:21

Lease Expires . . . . . . . . . . : 15 March 2012 17:32:39

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 8.8.8.8

8.8.4.4

NetBIOS over Tcpip. . . . . . . . : Enabled

 

Whilst you have the command prompt......

 

type in ......ping 192.168.2.1 [ this is trying to communicate with your router ]You should get 4 packets sent - 4 received - no losses.

What do you get ?

[igrek001]

That is what I got, following to your Instruction:

 

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /renew

Windows IP Configuration

No operation can be performed on Local Area Connection while it has its media di

sconnected.

C:\Documents and Settings\Administrator>ipconfig/renew

Windows IP Configuration

No operation can be performed on Local Area Connection while it has its media di

sconnected.

C:\Documents and Settings\Administrator>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WXP-F03WF61

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Cont

roller

Physical Address. . . . . . . . . : 00-12-3F-46-39-62

Ethernet adapter Wireless Network Connection 5:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . :

Physical Address. . . . . . . . . : 00-17-3F-D6-5F-11

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::217:3fff:fed6:5f11%6

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Administrator>ping 192.168.2.1

Pinging 192.168.2.1 with 32 bytes of data:

Destination host unreachable.

Destination host unreachable.

Destination host unreachable.

Destination host unreachable.

Ping statistics for 192.168.2.1:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Administrator>

[KenB]

Is Wireless Zero Configuration enabled or disabled in Services ?

Is it ?

 

1. Is the monitor icon showing bottom right of your screen ?

 

2. Try re-setting the router. Switch it off for 1 minute and switch back on.

Are all of the LEDs lit? Especially the one indicating the Wireless Connection ?

[This is the second from the left - it should be green]

 

3. There is a reset button at the back.

Press this ( don't hold it down for long )

This will do a reset. Try the connection again.

 

4. Can any other wireless machine connect to your network ?

 

5. If you can't take the desktop down to the router - can you take the router to the desktop to try an ethernet connection ?

 

 

[RandyL]

I might have missed it but have you tried connecting via the ethernet cable to your router instead of just trying to connect wireless?

[igrek001]

I tried both with disabled and enabled when made default services configuration...

The monitor icon with red cross is on the bottom bar . After my manipulation was moment when the monitor icon shows without red cross, and when I click it, the window shows status as 'Connected' with good signal, but when I tried to open any browser, it still doesn't work - no Internet connection.

I reset the Routor with switch off and then turn on: the all light became as before and my netbook works as usually. Then I reset the router with staple on backside and then tried to connect my computer, but without sucsess. The netbook connects to Internet on the both floor without problem.

Unfortunately I can't bring the routor on the second floor, where located my desktop.