can't access email contents

[al shookup]

Hi.. I am a newbie ...first question. I recently updated my BT Yahoo email system. I am now having problems accessing emails. The emails are received in inbox okay but when clicked on they appear but won't open up to a site. (for example, when an email is received from Groupon I cannot open up the web page where is says 'view'. All I get is a ping sound and a message at the bottom of the screen saying 'pop-up blocked'. However when I check, I can see that pop-ups have not been blocked on the pc system. Any ideas please?

thanks

[RandyL]

What browser are you using?

[al shookup]

browser

 

I have Internet explorer 8 and windows XP

[RandyL]

Check these settings in IE.

 

Tools> Internet Options>Security tab>Custom level>Enable pop-up blocker.

 

Tools>Internet Options>Privacy tab>Turn on popup blocker. Note also the settings tab.

 

Tools>Internet options>Advanced>Reuse Windows for launching shortcuts (when tabbed browsing is turned off)

 

Another option is to open a new tab or window. Then copy the shortcut and paste in the address bar.

[al shookup]

email problem

 

Thanks for your help..I will give it a go.