Windows Keeps Restarting After Anti Virus Install

[Guest pestocat]

I have a problem PC that keeps restarting after anti virus application was

installed. I have to go into safe Mode and uninstall it order to get PC

stable again. I had PC running fine and with anti virus app. but then

upgraded to new version and developed the restart issue.Any ideas.

[Guest Parrôtt]

Re: Windows Keeps Restarting After Anti Virus Install

 

 

"pestocat" <gel114@theconnection.com> wrote in message

news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl...

>I have a problem PC that keeps restarting after anti virus application was

>installed. I have to go into safe Mode and uninstall it order to get PC

>stable again. I had PC running fine and with anti virus app. but then

>upgraded to new version and developed the restart issue.Any ideas.

>

 

 

What is the anti virus software you have installed?

 

 

God Bless

[Guest pestocat]

Re: Windows Keeps Restarting After Anti Virus Install

 

 

"Parrôtt" <heavenNOSPAM@heaven.heaven> wrote in message

news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl...

>

> "pestocat" <gel114@theconnection.com> wrote in message

> news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl...

>>I have a problem PC that keeps restarting after anti virus application was

>>installed. I have to go into safe Mode and uninstall it order to get PC

>>stable again. I had PC running fine and with anti virus app. but then

>>upgraded to new version and developed the restart issue.Any ideas.

>>

>

>

> What is the anti virus software you have installed?

>

>

> God Bless

>

I had BitDefender Anti Virus and was working OK. When expired, upgraded to

Internet Security 2009, problem started. Uninstalled and then install

TrendMicro Internet Security 2008, still have problem.

[Guest smlunatick]

Re: Windows Keeps Restarting After Anti Virus Install

 

On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote:

> "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message

>

> news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl...

>

> > "pestocat" <gel...@theconnection.com> wrote in message

> >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl...

> >>I have a problem PC that keeps restarting after anti virus application was

> >>installed. I have to go into safe Mode and uninstall it order to get PC

> >>stable again. I had PC running fine and with anti virus app. but then

> >>upgraded to new version and developed the restart issue.Any ideas.

>

> > What is the anti virus software you have installed?

>

> > God Bless

>

> I had BitDefender Anti Virus and was working OK. When expired, upgraded to

> Internet Security 2009, problem started. Uninstalled and then install

> TrendMicro Internet Security 2008, still have problem.

 

Was each of the older antivirus successfully uninstalled prior to

installing newer oens?

[Guest pestocat]

Re: Windows Keeps Restarting After Anti Virus Install

 

 

"smlunatick" <yveslec@gmail.com> wrote in message

news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com...

On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote:

> "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message

>

> news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl...

>

> > "pestocat" <gel...@theconnection.com> wrote in message

> >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl...

> >>I have a problem PC that keeps restarting after anti virus application

> >>was

> >>installed. I have to go into safe Mode and uninstall it order to get PC

> >>stable again. I had PC running fine and with anti virus app. but then

> >>upgraded to new version and developed the restart issue.Any ideas.

>

> > What is the anti virus software you have installed?

>

> > God Bless

>

> I had BitDefender Anti Virus and was working OK. When expired, upgraded to

> Internet Security 2009, problem started. Uninstalled and then install

> TrendMicro Internet Security 2008, still have problem.

 

Was each of the older antivirus successfully uninstalled prior to

installing newer oens?

 

Yes, an uninstall app. was used.

[Guest KenM]

Re: Windows Keeps Restarting After Anti Virus Install

 

Hmmmm ... do a search for each application as admin. including 'hidden' files

and folders. There's been a problem with multible 'identifier' file

placements intended to prevent re-use of Trial or expired License. Also,

some uninstalls require multible boots. If you have multible restore points,

or programs that 'snapshot' your system, those files can be missed during

uninstall. This was my experience trying to remove an active Norton Symantec

License, and also with OneCare auto-updates interfering with SP 3 install. It

took maybe half a dozen restarts for total resolve.

--

KenM

 

 

"pestocat" wrote:

>

> "smlunatick" <yveslec@gmail.com> wrote in message

> news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com...

> On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote:

> > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message

> >

> > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl...

> >

> > > "pestocat" <gel...@theconnection.com> wrote in message

> > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl...

> > >>I have a problem PC that keeps restarting after anti virus application

> > >>was

> > >>installed. I have to go into safe Mode and uninstall it order to get PC

> > >>stable again. I had PC running fine and with anti virus app. but then

> > >>upgraded to new version and developed the restart issue.Any ideas.

> >

> > > What is the anti virus software you have installed?

> >

> > > God Bless

> >

> > I had BitDefender Anti Virus and was working OK. When expired, upgraded to

> > Internet Security 2009, problem started. Uninstalled and then install

> > TrendMicro Internet Security 2008, still have problem.

>

> Was each of the older antivirus successfully uninstalled prior to

> installing newer oens?

>

> Yes, an uninstall app. was used.

>

>

>

[Guest pestocat]

Re: Windows Keeps Restarting After Anti Virus Install

 

 

"KenM" <KenM@discussions.microsoft.com> wrote in message

news:551B1293-0BBE-48D3-B27C-426105F11F1A@microsoft.com...

> Hmmmm ... do a search for each application as admin. including 'hidden'

> files

> and folders. There's been a problem with multible 'identifier' file

> placements intended to prevent re-use of Trial or expired License. Also,

> some uninstalls require multible boots. If you have multible restore

> points,

> or programs that 'snapshot' your system, those files can be missed during

> uninstall. This was my experience trying to remove an active Norton

> Symantec

> License, and also with OneCare auto-updates interfering with SP 3 install.

> It

> took maybe half a dozen restarts for total resolve.

> --

> KenM

 

Ken,

If I understand correctly, I should restore to the point before I installed

the new version and Uninstall and then reboot a couple times. Then try

installing the new anti-virus again.

 

>

>

> "pestocat" wrote:

>

>>

>> "smlunatick" <yveslec@gmail.com> wrote in message

>> news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com...

>> On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote:

>> > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message

>> >

>> > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl...

>> >

>> > > "pestocat" <gel...@theconnection.com> wrote in message

>> > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl...

>> > >>I have a problem PC that keeps restarting after anti virus

>> > >>application

>> > >>was

>> > >>installed. I have to go into safe Mode and uninstall it order to get

>> > >>PC

>> > >>stable again. I had PC running fine and with anti virus app. but then

>> > >>upgraded to new version and developed the restart issue.Any ideas.

>> >

>> > > What is the anti virus software you have installed?

>> >

>> > > God Bless

>> >

>> > I had BitDefender Anti Virus and was working OK. When expired, upgraded

>> > to

>> > Internet Security 2009, problem started. Uninstalled and then install

>> > TrendMicro Internet Security 2008, still have problem.

>>

>> Was each of the older antivirus successfully uninstalled prior to

>> installing newer oens?

>>

>> Yes, an uninstall app. was used.

>>

>>

>>

[Guest KenM]

Re: Windows Keeps Restarting After Anti Virus Install

 

if you have a restore pt. prior to problem, do that to stabilize your system.

After each uninstall of the other software - restart, and search 'my

computer' to make sure they are gone. Chk. any applications that provide

'restore' type 'system snapshots' and delete their cache or disable the

application. If you are confident your system is stable at that point, turn

off 'system restore', reboot, turn Restore back on, and install the new

software. Good Luck... Again, this is personal experience only. I'm not a

tech.

--

KenM

 

 

"pestocat" wrote:

>

> "KenM" <KenM@discussions.microsoft.com> wrote in message

> news:551B1293-0BBE-48D3-B27C-426105F11F1A@microsoft.com...

> > Hmmmm ... do a search for each application as admin. including 'hidden'

> > files

> > and folders. There's been a problem with multible 'identifier' file

> > placements intended to prevent re-use of Trial or expired License. Also,

> > some uninstalls require multible boots. If you have multible restore

> > points,

> > or programs that 'snapshot' your system, those files can be missed during

> > uninstall. This was my experience trying to remove an active Norton

> > Symantec

> > License, and also with OneCare auto-updates interfering with SP 3 install.

> > It

> > took maybe half a dozen restarts for total resolve.

> > --

> > KenM

>

> Ken,

> If I understand correctly, I should restore to the point before I installed

> the new version and Uninstall and then reboot a couple times. Then try

> installing the new anti-virus again.

>

>

> >

> >

> > "pestocat" wrote:

> >

> >>

> >> "smlunatick" <yveslec@gmail.com> wrote in message

> >> news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com...

> >> On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote:

> >> > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message

> >> >

> >> > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl...

> >> >

> >> > > "pestocat" <gel...@theconnection.com> wrote in message

> >> > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl...

> >> > >>I have a problem PC that keeps restarting after anti virus

> >> > >>application

> >> > >>was

> >> > >>installed. I have to go into safe Mode and uninstall it order to get

> >> > >>PC

> >> > >>stable again. I had PC running fine and with anti virus app. but then

> >> > >>upgraded to new version and developed the restart issue.Any ideas.

> >> >

> >> > > What is the anti virus software you have installed?

> >> >

> >> > > God Bless

> >> >

> >> > I had BitDefender Anti Virus and was working OK. When expired, upgraded

> >> > to

> >> > Internet Security 2009, problem started. Uninstalled and then install

> >> > TrendMicro Internet Security 2008, still have problem.

> >>

> >> Was each of the older antivirus successfully uninstalled prior to

> >> installing newer oens?

> >>

> >> Yes, an uninstall app. was used.

> >>

> >>

> >>

>

>

>

[Guest PA Bear [MS MVP]]

Re: Windows Keeps Restarting After Anti Virus Install

 

pestocat wrote:

>>> I have a problem PC that keeps restarting after anti virus application

>>> was

>>> installed. I have to go into safe Mode and uninstall it order to get PC

>>> stable again. I had PC running fine and with anti virus app. but then

>>> upgraded to new version and developed the restart issue.Any ideas.

>>

>> What is the anti virus software you have installed?

>>

> I had BitDefender Anti Virus and was working OK. When expired, upgraded to

> Internet Security 2009, problem started. Uninstalled and then install

> TrendMicro Internet Security 2008, still have problem.

 

BitDefender Antivirus was utterly worthless if your subscription had

expired. How long had you been running without a current subscription?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

[Guest Plato]

Re: Windows Keeps Restarting After Anti Virus Install

 

pestocat wrote:

>

> I have a problem PC that keeps restarting after anti virus application was

> installed. I have to go into safe Mode and uninstall it order to get PC

> stable again. I had PC running fine and with anti virus app. but then

> upgraded to new version and developed the restart issue.Any ideas.

 

Yes, dont use that particular anti-virus application.

 

--

http://www.bootdisk.com/