Guest pestocat Posted September 10, 2008 Posted September 10, 2008 I have a problem PC that keeps restarting after anti virus application was installed. I have to go into safe Mode and uninstall it order to get PC stable again. I had PC running fine and with anti virus app. but then upgraded to new version and developed the restart issue.Any ideas.
Guest Parrôtt Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install "pestocat" <gel114@theconnection.com> wrote in message news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl... >I have a problem PC that keeps restarting after anti virus application was >installed. I have to go into safe Mode and uninstall it order to get PC >stable again. I had PC running fine and with anti virus app. but then >upgraded to new version and developed the restart issue.Any ideas. > What is the anti virus software you have installed? God Bless
Guest pestocat Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install "Parrôtt" <heavenNOSPAM@heaven.heaven> wrote in message news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl... > > "pestocat" <gel114@theconnection.com> wrote in message > news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl... >>I have a problem PC that keeps restarting after anti virus application was >>installed. I have to go into safe Mode and uninstall it order to get PC >>stable again. I had PC running fine and with anti virus app. but then >>upgraded to new version and developed the restart issue.Any ideas. >> > > > What is the anti virus software you have installed? > > > God Bless > I had BitDefender Anti Virus and was working OK. When expired, upgraded to Internet Security 2009, problem started. Uninstalled and then install TrendMicro Internet Security 2008, still have problem.
Guest smlunatick Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote: > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message > > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl... > > > "pestocat" <gel...@theconnection.com> wrote in message > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl... > >>I have a problem PC that keeps restarting after anti virus application was > >>installed. I have to go into safe Mode and uninstall it order to get PC > >>stable again. I had PC running fine and with anti virus app. but then > >>upgraded to new version and developed the restart issue.Any ideas. > > > What is the anti virus software you have installed? > > > God Bless > > I had BitDefender Anti Virus and was working OK. When expired, upgraded to > Internet Security 2009, problem started. Uninstalled and then install > TrendMicro Internet Security 2008, still have problem. Was each of the older antivirus successfully uninstalled prior to installing newer oens?
Guest pestocat Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install "smlunatick" <yveslec@gmail.com> wrote in message news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com... On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote: > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message > > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl... > > > "pestocat" <gel...@theconnection.com> wrote in message > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl... > >>I have a problem PC that keeps restarting after anti virus application > >>was > >>installed. I have to go into safe Mode and uninstall it order to get PC > >>stable again. I had PC running fine and with anti virus app. but then > >>upgraded to new version and developed the restart issue.Any ideas. > > > What is the anti virus software you have installed? > > > God Bless > > I had BitDefender Anti Virus and was working OK. When expired, upgraded to > Internet Security 2009, problem started. Uninstalled and then install > TrendMicro Internet Security 2008, still have problem. Was each of the older antivirus successfully uninstalled prior to installing newer oens? Yes, an uninstall app. was used.
Guest KenM Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install Hmmmm ... do a search for each application as admin. including 'hidden' files and folders. There's been a problem with multible 'identifier' file placements intended to prevent re-use of Trial or expired License. Also, some uninstalls require multible boots. If you have multible restore points, or programs that 'snapshot' your system, those files can be missed during uninstall. This was my experience trying to remove an active Norton Symantec License, and also with OneCare auto-updates interfering with SP 3 install. It took maybe half a dozen restarts for total resolve. -- KenM "pestocat" wrote: > > "smlunatick" <yveslec@gmail.com> wrote in message > news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com... > On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote: > > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message > > > > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl... > > > > > "pestocat" <gel...@theconnection.com> wrote in message > > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl... > > >>I have a problem PC that keeps restarting after anti virus application > > >>was > > >>installed. I have to go into safe Mode and uninstall it order to get PC > > >>stable again. I had PC running fine and with anti virus app. but then > > >>upgraded to new version and developed the restart issue.Any ideas. > > > > > What is the anti virus software you have installed? > > > > > God Bless > > > > I had BitDefender Anti Virus and was working OK. When expired, upgraded to > > Internet Security 2009, problem started. Uninstalled and then install > > TrendMicro Internet Security 2008, still have problem. > > Was each of the older antivirus successfully uninstalled prior to > installing newer oens? > > Yes, an uninstall app. was used. > > >
Guest pestocat Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install "KenM" <KenM@discussions.microsoft.com> wrote in message news:551B1293-0BBE-48D3-B27C-426105F11F1A@microsoft.com... > Hmmmm ... do a search for each application as admin. including 'hidden' > files > and folders. There's been a problem with multible 'identifier' file > placements intended to prevent re-use of Trial or expired License. Also, > some uninstalls require multible boots. If you have multible restore > points, > or programs that 'snapshot' your system, those files can be missed during > uninstall. This was my experience trying to remove an active Norton > Symantec > License, and also with OneCare auto-updates interfering with SP 3 install. > It > took maybe half a dozen restarts for total resolve. > -- > KenM Ken, If I understand correctly, I should restore to the point before I installed the new version and Uninstall and then reboot a couple times. Then try installing the new anti-virus again. > > > "pestocat" wrote: > >> >> "smlunatick" <yveslec@gmail.com> wrote in message >> news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com... >> On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote: >> > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message >> > >> > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl... >> > >> > > "pestocat" <gel...@theconnection.com> wrote in message >> > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl... >> > >>I have a problem PC that keeps restarting after anti virus >> > >>application >> > >>was >> > >>installed. I have to go into safe Mode and uninstall it order to get >> > >>PC >> > >>stable again. I had PC running fine and with anti virus app. but then >> > >>upgraded to new version and developed the restart issue.Any ideas. >> > >> > > What is the anti virus software you have installed? >> > >> > > God Bless >> > >> > I had BitDefender Anti Virus and was working OK. When expired, upgraded >> > to >> > Internet Security 2009, problem started. Uninstalled and then install >> > TrendMicro Internet Security 2008, still have problem. >> >> Was each of the older antivirus successfully uninstalled prior to >> installing newer oens? >> >> Yes, an uninstall app. was used. >> >> >>
Guest KenM Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install if you have a restore pt. prior to problem, do that to stabilize your system. After each uninstall of the other software - restart, and search 'my computer' to make sure they are gone. Chk. any applications that provide 'restore' type 'system snapshots' and delete their cache or disable the application. If you are confident your system is stable at that point, turn off 'system restore', reboot, turn Restore back on, and install the new software. Good Luck... Again, this is personal experience only. I'm not a tech. -- KenM "pestocat" wrote: > > "KenM" <KenM@discussions.microsoft.com> wrote in message > news:551B1293-0BBE-48D3-B27C-426105F11F1A@microsoft.com... > > Hmmmm ... do a search for each application as admin. including 'hidden' > > files > > and folders. There's been a problem with multible 'identifier' file > > placements intended to prevent re-use of Trial or expired License. Also, > > some uninstalls require multible boots. If you have multible restore > > points, > > or programs that 'snapshot' your system, those files can be missed during > > uninstall. This was my experience trying to remove an active Norton > > Symantec > > License, and also with OneCare auto-updates interfering with SP 3 install. > > It > > took maybe half a dozen restarts for total resolve. > > -- > > KenM > > Ken, > If I understand correctly, I should restore to the point before I installed > the new version and Uninstall and then reboot a couple times. Then try > installing the new anti-virus again. > > > > > > > > "pestocat" wrote: > > > >> > >> "smlunatick" <yveslec@gmail.com> wrote in message > >> news:3da41185-d926-40ee-b5f8-352036154c32@t54g2000hsg.googlegroups.com... > >> On Sep 10, 4:29 pm, "pestocat" <gel...@theconnection.com> wrote: > >> > "Parrôtt" <heavenNOS...@heaven.heaven> wrote in message > >> > > >> > news:uo5XJk1EJHA.1272@TK2MSFTNGP02.phx.gbl... > >> > > >> > > "pestocat" <gel...@theconnection.com> wrote in message > >> > >news:ucfoJU1EJHA.768@TK2MSFTNGP05.phx.gbl... > >> > >>I have a problem PC that keeps restarting after anti virus > >> > >>application > >> > >>was > >> > >>installed. I have to go into safe Mode and uninstall it order to get > >> > >>PC > >> > >>stable again. I had PC running fine and with anti virus app. but then > >> > >>upgraded to new version and developed the restart issue.Any ideas. > >> > > >> > > What is the anti virus software you have installed? > >> > > >> > > God Bless > >> > > >> > I had BitDefender Anti Virus and was working OK. When expired, upgraded > >> > to > >> > Internet Security 2009, problem started. Uninstalled and then install > >> > TrendMicro Internet Security 2008, still have problem. > >> > >> Was each of the older antivirus successfully uninstalled prior to > >> installing newer oens? > >> > >> Yes, an uninstall app. was used. > >> > >> > >> > > >
Guest PA Bear [MS MVP] Posted September 10, 2008 Posted September 10, 2008 Re: Windows Keeps Restarting After Anti Virus Install pestocat wrote: >>> I have a problem PC that keeps restarting after anti virus application >>> was >>> installed. I have to go into safe Mode and uninstall it order to get PC >>> stable again. I had PC running fine and with anti virus app. but then >>> upgraded to new version and developed the restart issue.Any ideas. >> >> What is the anti virus software you have installed? >> > I had BitDefender Anti Virus and was working OK. When expired, upgraded to > Internet Security 2009, problem started. Uninstalled and then install > TrendMicro Internet Security 2008, still have problem. BitDefender Antivirus was utterly worthless if your subscription had expired. How long had you been running without a current subscription? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/
Guest Plato Posted September 14, 2008 Posted September 14, 2008 Re: Windows Keeps Restarting After Anti Virus Install pestocat wrote: > > I have a problem PC that keeps restarting after anti virus application was > installed. I have to go into safe Mode and uninstall it order to get PC > stable again. I had PC running fine and with anti virus app. but then > upgraded to new version and developed the restart issue.Any ideas. Yes, dont use that particular anti-virus application. -- http://www.bootdisk.com/
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