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no keyboard functionality after windows update

Guest akira1251

By Guest akira1251
in Windows XP

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Guest akira1251

Guest akira1251

Posted
Posted

Earlier today, I brought my laptop off of stand by and was greeted with 2

messages. The first was an apparent virus threat that I was able to take care

of with AVG. The second was that I would need to restart so an automatic

update could be completed. Since the reboot, though, I’ve had zero

functionality from my keyboard. Any idea what’s going on here?

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Guest smlunatick

Guest smlunatick

Posted
Posted

Re: no keyboard functionality after windows update

 

On Sep 10, 8:28 pm, akira1251 <akira1...@discussions.microsoft.com>

wrote:

> Earlier today, I brought my laptop off of stand by and was greeted with 2

> messages. The first was an apparent virus threat that I was able to take care

> of with AVG. The second was that I would need to restart so an automatic

> update could be completed. Since the reboot, though,  I’ve had zero

> functionality from my keyboard. Any idea what’s going on here?

 

Restart and access "Safe Mode" in order to see if some software in

conflicting in regular mode.

 

The virus might have removed your keboard.

Guest akira1251

Guest akira1251

Posted
Posted

Re: no keyboard functionality after windows update

 

for what it's worth, I was able to get into safe mode using the F8 key. Is

there anything I should be looking to try in safe mode? The keyboard didn't

work.

 

"smlunatick" wrote:

> On Sep 10, 8:28 pm, akira1251 <akira1...@discussions.microsoft.com>

> wrote:

> > Earlier today, I brought my laptop off of stand by and was greeted with 2

> > messages. The first was an apparent virus threat that I was able to take care

> > of with AVG. The second was that I would need to restart so an automatic

> > update could be completed. Since the reboot, though, I’ve had zero

> > functionality from my keyboard. Any idea what’s going on here?

>

> Restart and access "Safe Mode" in order to see if some software in

> conflicting in regular mode.

>

> The virus might have removed your keboard.

>

Guest Ian D

Guest Ian D

Posted
Posted

Re: no keyboard functionality after windows update

 

 

"akira1251" <akira1251@discussions.microsoft.com> wrote in message

news:266D0A9A-F405-4510-9084-3ADADDA5A5D3@microsoft.com...

> Earlier today, I brought my laptop off of stand by and was greeted with 2

> messages. The first was an apparent virus threat that I was able to take

> care

> of with AVG. The second was that I would need to restart so an automatic

> update could be completed. Since the reboot, though, I've had zero

> functionality from my keyboard. Any idea what's going on here?

 

Do you have to login? If so, and it accepts the login text, there

may be something wrong with your user profile. Try creating a

new user. If the keyboard works under a different user, your

profile is probably corrupted.

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: no keyboard functionality after windows update

 

WinXP SP2 or SP3?

 

What update(s) were installed?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

akira1251 wrote:

> Earlier today, I brought my laptop off of stand by and was greeted with 2

> messages. The first was an apparent virus threat that I was able to take

> care of with AVG. The second was that I would need to restart so an

> automatic update could be completed. Since the reboot, though, I’ve had

> zero functionality from my keyboard. Any idea what’s going on here?

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: no keyboard functionality after windows update

 

YW & thanks for your feedback.

 

Were you getting a Code 39 error?

 

I can't imagine any of those three updates causing the problem. Might you

also have install a driver update offered by Windows Update?

 

Did you install WinXP SP3 before or after you'd installed the three updates?

--

~PA Bear

 

akira1251 wrote:

> Fixed!

>

> http://blog.ryantadams.com/2008/01/18/keyboard-not-working-due-to-missing-or-corrupt-drivers-code-39/

>

> This guy says that he sees the problem a lot and it's sometimes caused by

> a

> Windows Update.

>

> PA Bear: I have SP3. I installed (KB953405), (KB938464), and (KB954154)

> yesterday.

>

> Thanks guys!

<paste>

PA Bear [MS MVP] wrote:

> WinXP SP2 or SP3?

>

> What update(s) were installed?

>

> akira1251 wrote:

>> Earlier today, I brought my laptop off of stand by and was greeted with 2

>> messages. The first was an apparent virus threat that I was able to take

>> care of with AVG. The second was that I would need to restart so an

>> automatic update could be completed. Since the reboot, though, I’ve had

>> zero functionality from my keyboard. Any idea what’s going on here?

Guest akira1251

Guest akira1251

Posted
Posted

Re: no keyboard functionality after windows update

 

Yes, I was getting a Code 39 error. I tried disabling and enabling the

drivers. I tried uninstalling, rebooting, then getting the PC to detect new

hardware. After those attempts failed, I was starting to think I'd have to

reformat my drive.

 

I don't think I installed a driver. It would show in my update history,

wouldn't it? Updates (KB890830) and (KB892130) were also installed yesterday.

I don't know if all of that was before I started experiencing the troubles.

 

I've had SP3 since August 25 and everything has run smoothly.

 

 

"PA Bear [MS MVP]" wrote:

> YW & thanks for your feedback.

>

> Were you getting a Code 39 error?

>

> I can't imagine any of those three updates causing the problem. Might you

> also have install a driver update offered by Windows Update?

>

> Did you install WinXP SP3 before or after you'd installed the three updates?

> --

> ~PA Bear

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: no keyboard functionality after windows update

 

> Yes, I was getting a Code 39 error.

 

You didn't reference this error in your first post.

> I don't think I installed a driver. It would show in my update history,

> wouldn't it?

 

I don't think so, no.

 

 

akira1251 wrote:

> Yes, I was getting a Code 39 error. I tried disabling and enabling the

> drivers. I tried uninstalling, rebooting, then getting the PC to detect

> new

> hardware. After those attempts failed, I was starting to think I'd have to

> reformat my drive.

>

> I don't think I installed a driver. It would show in my update history,

> wouldn't it? Updates (KB890830) and (KB892130) were also installed

> yesterday. I don't know if all of that was before I started experiencing

> the troubles.

>

> I've had SP3 since August 25 and everything has run smoothly.

>

>

> "PA Bear [MS MVP]" wrote:

>> YW & thanks for your feedback.

>>

>> Were you getting a Code 39 error?

>>

>> I can't imagine any of those three updates causing the problem. Might

>> you

>> also have install a driver update offered by Windows Update?

>>

>> Did you install WinXP SP3 before or after you'd installed the three

>> updates? --

>> ~PA Bear

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