can a trojan steal from a site i was on previously before i got the trojan

[babyface]

i have a trojan on my pc, before i got the trojan, i was on netflix which holds my card details, i signed out of netflix but can the trojan still steal my card details.

thank you

[KenB]

Before one of our security experts comes along I have one or two questions:

 

1. How do you know you have a trojan ?

 

2. If you think you have malware on your system then DO NOT use that particular computer for internet banking or any similar transactions.

 

3. If you suspect that you DO have a trojan then contact your banks / card companies etc. and explain to them and ask their assistance.

Change your passwords at the very least.

 

4. Download MBAM from here; [ click on Products ....scroll down ....you want the free version] [ You may get redirected to a mirror site ...this is OK ]

http://www.malwarebytes.org/products/malwarebytes_pro

 

Install > Update > Run it

 

It will produce a log in Notepad - copy this and post it here.

One of our security experts will advise further.

[etavares]

Hi babyface-

 

Without knowing exactly what virus, hard to say. But, if there is a cookie (e.g. you saved your password) it could steal it. If you log in/log out all the time, then it wouldn't have access to it. What makes you sure you go the trojan AFTER logging out though? It could be on your computer for a while before it's detected. For example, new definitions could be downloaded that then detects it. I would monitor that credit card for a while to be safe and ensure that there are only legitimate charges to it.

 

But, please do answer KenB's question and run MBAM.

 

-etavares

[babyface]

Before one of our security experts comes along I have one or two questions:

 

1. How do you know you have a trojan ?

 

2. If you think you have malware on your system then DO NOT use that particular computer for internet banking or any similar transactions.

 

3. If you suspect that you DO have a trojan then contact your banks / card companies etc. and explain to them and ask their assistance.

Change your passwords at the very least.

.

 

my browser was crashing so i scanned my pc and found a trojan.the trojan infected my pc after i logged out of netflix so during the period of the infection i didnt log in to any sites.

i removed the trojan so no probs now.

 

thank you

Edited March 20, 2012 by babyface

[babyface]

. What makes you sure you go the trojan AFTER logging out though? It could be on your computer for a while before it's detected. For example, new definitions could be downloaded that then detects it.

 

 

after logging out of netflix my nephew was on the laptop, he was watching some cartoons on dodgy websites which i assume infected my laptop since my browser was crashing after that site.the problem is i didnt delete cookies and browsing history before it got infected so can it steal somehow obtain card details, btw its just netflix site to worry about, since i dont do banking on this laptop. also i usually scan my laptop regulaly and its clean, so im positive it happened after i logged out of netflix.

 

anyway thanks for your help, much appreciated

[KenB]

We cannot speculate ................

Post the MBAM log

 

If this shows anything then etavares will advise further.