Hi im new

[Rachelnov]

Hi there, can anyone help me. ?

 

I have a fairly new Advent Desktop PC with Windows xp.and cannot get it to work.

 

I have a "No signal" message on my monitor when it eventually comes on

 

and it keeps rebooting itself over and over again.

and showing a message no signal

 

The Microsoft windows sign does appear but them it reboots and switches off and asks if i want to log on in safe mode..which i have tried and it doesnt seem to work.

 

I wonder if it could be a Virus or power surge problem as i have recently used a different power cable ?

 

 

Thanks

Rachel

[DSTM]

Hi Rachelnov,Welcome to Extreme Tech Support - Free PC Help.

A Tech Guy will be along shortly, and help you with your PC problem.

[Guest Wolfeymole]

What exactly happens when you try to get into Safe Mode Rachel?

Please try and be specific.

[Rachelnov]

Hi thanks for your message

It says - Start windows normally

Safe mode

 

When u click on start windows normally it reboots the PC by itself...

and shows the message "No signal" on the monitor

[Guest Wolfeymole]

Are you clicking on the Start Windows normally?

Click the Safe Mode option

[Rachelnov]

Hi i have tried clicking on the safe mode option and it still doesnt work

just keeps re-booting and saying no signal mode

thank you

[Guest Wolfeymole]

Ok it seems to me that your graphics has died, do you have onboard graphics or a stand alone card in your pc?

[Rachelnov]

on board graphics i believe

what does that mean - do i need to purchase something new for it

Many Thanks

[Seth]

You mentioned that the computer was fairly new. Is it under warranty?

 

Here are a couple more options:

 

1) From the boot menu, choose "disable auto restart on errors" if that option is listed.

 

2) From the boot menu, choose "VGA mode only".