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Installed SP3 Now Cannot Access Internet(IE and OE)

Guest Danny

By Guest Danny
in Windows XP

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Guest Danny

Guest Danny

Posted
Posted

I installed SP3 ( via Update notification icon) now I can no longer access

the Internet. What is going on??? PLEASE HELP!!

Dan

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Guest Ron

Guest Ron

Posted
Posted

RE: Installed SP3 Now Cannot Access Internet(IE and OE)

 

 

 

"Danny" wrote:

> I installed SP3 ( via Update notification icon) now I can no longer access

> the Internet. What is going on??? PLEASE HELP!!

> Dan

Guest Ron

Guest Ron

Posted
Posted

RE: Installed SP3 Now Cannot Access Internet(IE and OE)

 

I had the same problem last week, as did two other people in my building. In

all three cases we had to go back to a system restore point to get the

computers working again. Now I am afraid to install the update that they

keep pushing. Did you find any answers on the help site?? Have they fixed

the issue?

Ron

 

"Danny" wrote:

> I installed SP3 ( via Update notification icon) now I can no longer access

> the Internet. What is going on??? PLEASE HELP!!

> Dan

Guest Andrew

Guest Andrew

Posted
Posted

RE: Installed SP3 Now Cannot Access Internet(IE and OE)

 

http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid

A good site for support. Probably the Service pack you downloaded is

corrupted. try reinstalling network drivers. thats all i an think of.

 

"Danny" wrote:

> I installed SP3 ( via Update notification icon) now I can no longer access

> the Internet. What is going on??? PLEASE HELP!!

> Dan

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Installed SP3 Now Cannot Access Internet(IE and OE)

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada. Go to

http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows

XP" then select "Windows XP Service Pack 3"

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Danny wrote:

> I installed SP3 ( via Update notification icon) now I can no longer access

> the Internet. What is going on??? PLEASE HELP!!

> Dan

Guest Galen Somerville

Guest Galen Somerville

Posted
Posted

Re: Installed SP3 Now Cannot Access Internet(IE and OE)

 

 

"Danny" <Danny@discussions.microsoft.com> wrote in message

news:6FD4282C-1A80-4D3E-A57A-68763F60ED9D@microsoft.com...

>I installed SP3 ( via Update notification icon) now I can no longer access

> the Internet. What is going on??? PLEASE HELP!!

> Dan

 

If you use ZoneAlarm, update to the latest before installing SP-3

 

Galen

Guest Danny

Guest Danny

Posted
Posted

RE: Installed SP3 Now Cannot Access Internet(IE and OE)

 

After spending 4 hours on the phone with SP3 Engineering Support, SP2 was

"restored" in order for my computer to connect to the Internet. The SP3

Support Engineers, via "msconfig" command, disabled all 3rd party software

only allowing windows programs to run. Still could NOT access Internet via

IE/OE.

MS SP3 Support Engineers(3 of them in Texas) removed and reloaded SP3 step

by step checking each programming line. Computer still would NOT connect to

Internet. So they "restored" to SP2 and all works fine.

They installed "SP# Blockere.EXE to prevent SP3 from installing on my

computer ubtil they fix this worldwide problem.

None of the solutions presented here or anywhere else worked.

Dan

 

"Danny" wrote:

> I installed SP3 ( via Update notification icon) now I can no longer access

> the Internet. What is going on??? PLEASE HELP!!

> Dan

Guest Danny

Guest Danny

Posted
Posted

RE: Installed SP3 Now Cannot Access Internet(IE and OE)

 

Ron,

There is NO "fix" for this problem in my case. Go to MS Downloads and get

"SP3 Blocker. EXE" and download it to prevent SP3 from intsalling. See my

above general post about what SP# Support Eng did.

Dan

 

"Ron" wrote:

> I had the same problem last week, as did two other people in my building. In

> all three cases we had to go back to a system restore point to get the

> computers working again. Now I am afraid to install the update that they

> keep pushing. Did you find any answers on the help site?? Have they fixed

> the issue?

> Ron

>

> "Danny" wrote:

>

> > I installed SP3 ( via Update notification icon) now I can no longer access

> > the Internet. What is going on??? PLEASE HELP!!

> > Dan

Guest Danny

Guest Danny

Posted
Posted

Re: Installed SP3 Now Cannot Access Internet(IE and OE)

 

Dont use it...Zone Alarm problem presented on many blogs and Communities did

not work and according to SP3 Support Engineers, is not the "real" problem

anyway.

Dan

 

"Galen Somerville" wrote:

>

> "Danny" <Danny@discussions.microsoft.com> wrote in message

> news:6FD4282C-1A80-4D3E-A57A-68763F60ED9D@microsoft.com...

> >I installed SP3 ( via Update notification icon) now I can no longer access

> > the Internet. What is going on??? PLEASE HELP!!

> > Dan

>

> If you use ZoneAlarm, update to the latest before installing SP-3

>

> Galen

>

>

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Installed SP3 Now Cannot Access Internet(IE and OE)

 

> They installed "SP# Blockere.EXE to prevent SP3 from installing on my

> computer ubtil they fix this worldwide problem.

 

That will only block the install of WinXP SP3 (via Automatic Updates) for 12

months.

 

Repost, I'm sure...

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in

conjuction with some other utilities). HijackThis will NOT fix anything on

its own, but it will help you to both identify and remove any

hijackware/spyware with assistance from an expert. **Post your log to

http://aumha.net/viewforum.php?f=30,

http://forums.spybot.info/forumdisplay.php?f=22,

http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, or other

appropriate forums for review by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Danny wrote:

> After spending 4 hours on the phone with SP3 Engineering Support, SP2 was

> "restored" in order for my computer to connect to the Internet. The SP3

> Support Engineers, via "msconfig" command, disabled all 3rd party software

> only allowing windows programs to run. Still could NOT access Internet via

> IE/OE.

> MS SP3 Support Engineers(3 of them in Texas) removed and reloaded SP3 step

> by step checking each programming line. Computer still would NOT connect

> to

> Internet. So they "restored" to SP2 and all works fine.

> They installed "SP# Blockere.EXE to prevent SP3 from installing on my

> computer ubtil they fix this worldwide problem.

> None of the solutions presented here or anywhere else worked.

> Dan

>

> "Danny" wrote:

>

>> I installed SP3 ( via Update notification icon) now I can no longer

>> access

>> the Internet. What is going on??? PLEASE HELP!!

>> Dan

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