Word opens a 2nd doc with error

[Guest oldmanlat]

Hi.

I'm using MS Office Home and Student 2007 with XP SP3.

Sometimes, not always, when I close a Word doc I get the following error

pop-up.

 

"Microsoft Office Word has encountered a problem and needs to close. We are

sorry for the Inconvenience.

The information you were working on may be lost. Microsoft Office Word can

try to recover it for you."

 

"Recover my work and restart Microsoft Office Word."

"Send Error Report - Don't Send"

I select "Don't Send: and it then opens a blank Word doc.

Help would be appreciated.

Thanks.

oldmanlat NJ

[Guest sgopus]

RE: Word opens a 2nd doc with error

 

It might be your installation of office 2007 has some corrupt files, try a

repair install of office 2007

 

"oldmanlat" wrote:

> Hi.

> I'm using MS Office Home and Student 2007 with XP SP3.

> Sometimes, not always, when I close a Word doc I get the following error

> pop-up.

>

> "Microsoft Office Word has encountered a problem and needs to close. We are

> sorry for the Inconvenience.

> The information you were working on may be lost. Microsoft Office Word can

> try to recover it for you."

>

> "Recover my work and restart Microsoft Office Word."

> "Send Error Report - Don't Send"

> I select "Don't Send: and it then opens a blank Word doc.

> Help would be appreciated.

> Thanks.

> oldmanlat NJ

[Guest oldmanlat]

RE: Word opens a 2nd doc with error

 

 

 

"sgopus" wrote:

> It might be your installation of office 2007 has some corrupt files, try a

> repair install of office 2007

>

> "oldmanlat" wrote:

>

> > Hi.

> > I'm using MS Office Home and Student 2007 with XP SP3.

> > Sometimes, not always, when I close a Word doc I get the following error

> > pop-up.

> >

> > "Microsoft Office Word has encountered a problem and needs to close. We are

> > sorry for the Inconvenience.

> > The information you were working on may be lost. Microsoft Office Word can

> > try to recover it for you."

 

 

Thanks for the responce. Will a repair install lose my preferences? And,

while we're on the subject, is there a way to backup my settings/preferences

in Office 2007? I recently had a crash, and it took me over an hour to

re-set my settings in Word and Excel.

Thanks again, I'll hold off on the re-install until I here from you.

Regards,

oldmanlat

[Guest Lanwench [MVP - Exchange]]

Re: Word opens a 2nd doc with error

 

oldmanlat <oldmanlat@discussions.microsoft.com> wrote:

> "sgopus" wrote:

>

>> It might be your installation of office 2007 has some corrupt files,

>> try a repair install of office 2007

>>

>> "oldmanlat" wrote:

>>

>>> Hi.

>>> I'm using MS Office Home and Student 2007 with XP SP3.

>>> Sometimes, not always, when I close a Word doc I get the following

>>> error pop-up.

>>>

>>> "Microsoft Office Word has encountered a problem and needs to

>>> close. We are sorry for the Inconvenience.

>>> The information you were working on may be lost. Microsoft Office

>>> Word can try to recover it for you."

>

>

> Thanks for the responce. Will a repair install lose my preferences?

 

No, it shouldn't.

> And, while we're on the subject, is there a way to backup my

> settings/preferences in Office 2007? I recently had a crash, and it

> took me over an hour to re-set my settings in Word and Excel.

> Thanks again, I'll hold off on the re-install until I here from you.

> Regards,

> oldmanlat

 

You should really post these questions in an Office newsgroup for the best

results. It isn't an operating system issue. Good luck!

[Guest oldmanlat]

Re: Word opens a 2nd doc with error

 

 

 

"Lanwench [MVP - Exchange]" wrote:

> oldmanlat <oldmanlat@discussions.microsoft.com> wrote:

> > "sgopus" wrote:

> >

> >> It might be your installation of office 2007 has some corrupt files,

> >> try a repair install of office 2007

> >>

> >> "oldmanlat" wrote:

 

Thanks.

oldmanlat

> >>

> >>> Hi.

> >>> I'm using MS Office Home and Student 2007 with XP SP3.

> >>> Sometimes, not always, when I close a Word doc I get the following

> >>> error pop-up.

> >>>

> >>> "Microsoft Office Word has encountered a problem and needs to

> >>> close. We are sorry for the Inconvenience.

> >>> The information you were working on may be lost. Microsoft Office

> >>> Word can try to recover it for you."

> >

> >

> > Thanks for the responce. Will a repair install lose my preferences?

>

> No, it shouldn't.

>

> > And, while we're on the subject, is there a way to backup my

> > settings/preferences in Office 2007? I recently had a crash, and it

> > took me over an hour to re-set my settings in Word and Excel.

> > Thanks again, I'll hold off on the re-install until I here from you.

> > Regards,

> > oldmanlat

>

> You should really post these questions in an Office newsgroup for the best

> results. It isn't an operating system issue. Good luck!

>

>

>

[Guest CaptAmerica]

Re: Word opens a 2nd doc with error

 

On Sun, 14 Sep 2008 15:05:01 -0700, oldmanlat

<oldmanlat@discussions.microsoft.com> wrote:

>

>Hi.

>I'm using MS Office Home and Student 2007 with XP SP3.

>Sometimes, not always, when I close a Word doc I get the following error

>pop-up.

>

>"Microsoft Office Word has encountered a problem and needs to close. We are

>sorry for the Inconvenience.

>The information you were working on may be lost. Microsoft Office Word can

>try to recover it for you."

>

>"Recover my work and restart Microsoft Office Word."

>"Send Error Report - Don't Send"

>I select "Don't Send: and it then opens a blank Word doc.

>Help would be appreciated.

>Thanks.

>oldmanlat NJ

Here's help you should learn to appreciate: Ask in a group with WORD

or OFFICE in the title. Notice this group lacks those words.

 

Ask elsewhere

[Guest oldmanlat]

Re: Word opens a 2nd doc with error

 

 

 

"CaptAmerica" wrote:

> On Sun, 14 Sep 2008 15:05:01 -0700, oldmanlat

> <oldmanlat@discussions.microsoft.com> wrote:

>

> >

> >Hi.

> >I'm using MS Office Home and Student 2007 with XP SP3.

> >Sometimes, not always, when I close a Word doc I get the following error

> >pop-up.

> >

> >"Microsoft Office Word has encountered a problem and needs to close. We are

> >sorry for the Inconvenience.

> >The information you were working on may be lost. Microsoft Office Word can

> >try to recover it for you."

> >

> >"Recover my work and restart Microsoft Office Word."

> >"Send Error Report - Don't Send"

> >I select "Don't Send: and it then opens a blank Word doc.

> >Help would be appreciated.

> >Thanks.

> >oldmanlat NJ

> Here's help you should learn to appreciate: Ask in a group with WORD

> or OFFICE in the title. Notice this group lacks those words.

>

> Ask elsewhere

>

> Sorry about that

oldmanlat

[Guest M.I.5¾]

Re: Word opens a 2nd doc with error

 

 

"oldmanlat" <oldmanlat@discussions.microsoft.com> wrote in message

news:F4275C35-AA1E-4246-A8D2-021680E98071@microsoft.com...

>

>

> "CaptAmerica" wrote:

>

>> On Sun, 14 Sep 2008 15:05:01 -0700, oldmanlat

>> <oldmanlat@discussions.microsoft.com> wrote:

>>

>> >

>> >Hi.

>> >I'm using MS Office Home and Student 2007 with XP SP3.

>> >Sometimes, not always, when I close a Word doc I get the following error

>> >pop-up.

>> >

>> >"Microsoft Office Word has encountered a problem and needs to close. We

>> >are

>> >sorry for the Inconvenience.

>> >The information you were working on may be lost. Microsoft Office Word

>> >can

>> >try to recover it for you."

>> >

>> >"Recover my work and restart Microsoft Office Word."

>> >"Send Error Report - Don't Send"

>> >I select "Don't Send: and it then opens a blank Word doc.

>> >Help would be appreciated.

>> >Thanks.

>> >oldmanlat NJ

>> Here's help you should learn to appreciate: Ask in a group with WORD

>> or OFFICE in the title. Notice this group lacks those words.

>>

>> Ask elsewhere

>>

>> Sorry about that

> oldmanlat

 

Don't apologise. You only encourage the idiot. that your question was

addressed demonstrates its acceptability.