STOP error code (0x000000f4 (0x0000003....) Memory dump & BSOD

September 15, 2008

Stuck with a random errror message and would appreciate any help/ advice.

The error is as follows:-

STOP 0x000000f4 (0x00000003,0x89b179e0,0x89b17b54,0x805d2970)

I have an acer aspire 5101 laptop. The error occurs randomly and would not

appear to be linked to any particular activity. Immediately after, it loads

up fine and can work for a few days or as little as a few minutes before

doing it again. I have used memory diagnostics (memtest86 & windows memory

diagnostic test) which initially detected a whole host of errors which i

fixed with a bios update. I have changed the processor, the RAM and the hard

drive. The hard drive has been tested with the seagate diagnostic tool and

everything passed. I have looked at the event log and found a few events such

as error code 51 which i fxed by clearing the page file in the registry and

then resetting. Using the recovery disk i created on day 1 of having the

laptop I have reinstalled the opearting system. In fact I found the STOP code

was generated within 30 minutes of finally reloading the system and before

completing the windows updates. It seems such a shame to let this laptop go

when apart from this annoying memory dump it works perfectly fine. Acer bios

is very limited and I can only change the boot order or change the size of

the integrated video RAM. I have also downloaded all the latest drivers and

can only think that I am left with a motherboard problem. Oh sometimes after

the memory dump it would appear to not recognize the hard drive as it reports

0200: failure fixed drive 0. when restarting ot can then show PXE-E61 media

test failure: check cable., PXE-M0F: exiting PXE ROM. Please can anyone shine

some light on this matter. I don't really feel like changing the motherboard

(cost and pain involved) so any help is greatly appreciated.

many thanks for all your experience

KD

September 15, 2008

Re: STOP error code (0x000000f4 (0x0000003....) Memory dump & BSOD

The Stop Error report for this error is less helpful than most:

http://msdn2.microsoft.com/en-us/library/ms797140.aspx

You may get an answer by running the Windows Debugger on the memory dump

but it ids a challenging task for a typical user:

http://www.microsoft.com/whdc/devtools/debugging/default.mspx

Another way to investigate your hard drive is to use HD Tune.

Try HD Tune only gives information and does not fix any

problems.

Download and run it and see what it turns up. You want HD Tune

(freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.

http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive

letter and then double click the two page icon ( copy to Clipboard )

and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to

Clipboard ) and copy into a further message. Make sure you do a full

surface scan with HD Tune.

--

Hope this helps.

Gerry

~~~~

FCA

Stourport, England

Enquire, plan and execute

~~~~~~~~~~~~~~~~~~~

woof! wrote:

> Stuck with a random errror message and would appreciate any help/

> advice. The error is as follows:-

> STOP 0x000000f4 (0x00000003,0x89b179e0,0x89b17b54,0x805d2970)

>

> I have an acer aspire 5101 laptop. The error occurs randomly and

> would not appear to be linked to any particular activity. Immediately

> after, it loads up fine and can work for a few days or as little as a

> few minutes before doing it again. I have used memory diagnostics

> (memtest86 & windows memory diagnostic test) which initially detected

> a whole host of errors which i fixed with a bios update. I have

> changed the processor, the RAM and the hard drive. The hard drive has

> been tested with the seagate diagnostic tool and everything passed. I

> have looked at the event log and found a few events such as error

> code 51 which i fxed by clearing the page file in the registry and

> then resetting. Using the recovery disk i created on day 1 of having

> the laptop I have reinstalled the opearting system. In fact I found

> the STOP code was generated within 30 minutes of finally reloading

> the system and before completing the windows updates. It seems such a

> shame to let this laptop go when apart from this annoying memory dump

> it works perfectly fine. Acer bios is very limited and I can only

> change the boot order or change the size of the integrated video RAM.

> I have also downloaded all the latest drivers and can only think that

> I am left with a motherboard problem. Oh sometimes after the memory

> dump it would appear to not recognize the hard drive as it reports

> 0200: failure fixed drive 0. when restarting ot can then show PXE-E61

> media test failure: check cable., PXE-M0F: exiting PXE ROM. Please

> can anyone shine some light on this matter. I don't really feel like

> changing the motherboard (cost and pain involved) so any help is

> greatly appreciated.

>

> many thanks for all your experience

>

> KD

September 15, 2008

Re: STOP error code (0x000000f4 (0x0000003....) Memory dump & BSOD

Thanks for reply. Will give the debugger a go next but the output from HD

Tune is as follows:-

HD Tune: ST9160821A Information

Firmware version : 3.ALE

Serial number : 5RN0M45R

Capacity : 149.1 GB (~160.0 GB)

Buffer size : 8192 KB

Standard : ATA/ATAPI-6

Supported mode : UDMA Mode 5 (Ultra ATA/100)

Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes

48-bit Address : yes

Read Look-Ahead : yes

Write Cache : yes

Host Protected Area : yes

Device Configuration Overlay : yes

Automatic Acoustic Management: no

Power Management : yes

Advanced Power Management : yes

Power-up in Standby : no

Security Mode : yes

Firmware Upgradable : yes

Partition : 1

Drive letter : C:\

Label : ACER

Capacity : 152625 MB

Usage : 10.25%

Type : NTFS

Bootable : Yes

HD Tune: ST9160821A Health

ID Current Worst Threshold Data

Status

(01) Raw Read Error Rate 100 253 6 0

Ok

(03) Spin Up Time 99 99 0 0

Ok

(04) Start/Stop Count 100 100 20 197

Ok

(05) Reallocated Sector Count 100 100 36 0

Ok

(07) Seek Error Rate 61 55 30 9225005

Ok

(09) Power On Hours Count 100 100 0 136

Ok

(0A) Spin Retry Count 100 100 34 0

Ok

(0C) Power Cycle Count 100 100 20 137

Ok

(BB) (unknown attribute) 100 100 0 0

Ok

(BD) (unknown attribute) 100 100 0 0

Ok

(BE) Airflow Temperature 58 46 45 773390378 Ok

(C0) Power Off Retract Count 100 100 0 113

Ok

(C1) Load Cycle Count 100 100 0 1962

Ok

(C2) Temperature 42 54 0 42

Ok

(C3) Hardware ECC Recovered 62 60 0 217219677 Ok

(C5) Current Pending Sector 100 100 0 0

Ok

(C6) Offline Uncorrectable 100 100 0 0

Ok

(C7) Ultra DMA CRC Error Count 200 199 0 60

Ok

(C8) Write Error Rate 100 253 0 0

Ok

(CA) TA Counter Increased 100 253 0 0

Ok

Power On Time : 136

Health Status : Ok

If I am able to make any progress with debugger i will report it next. Once

again - many thanks!

"Gerry" wrote:

> The Stop Error report for this error is less helpful than most:

> http://msdn2.microsoft.com/en-us/library/ms797140.aspx

>

> You may get an answer by running the Windows Debugger on the memory dump

> but it ids a challenging task for a typical user:

> http://www.microsoft.com/whdc/devtools/debugging/default.mspx

>

> Another way to investigate your hard drive is to use HD Tune.

>

> Try HD Tune only gives information and does not fix any

> problems.

>

> Download and run it and see what it turns up. You want HD Tune

> (freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00.

> http://www.hdtune.com/

>

> Select the Info tabs and place the cursor on the drive under Drive

> letter and then double click the two page icon ( copy to Clipboard )

> and copy into a further message.

>

> Select the Health tab and then double click the two page icon ( copy to

> Clipboard ) and copy into a further message. Make sure you do a full

> surface scan with HD Tune.

>

> --

>

> Hope this helps.

>

> Gerry

> ~~~~

> FCA

> Stourport, England

> Enquire, plan and execute

> ~~~~~~~~~~~~~~~~~~~

>

> woof! wrote:

> > Stuck with a random errror message and would appreciate any help/

> > advice. The error is as follows:-

> > STOP 0x000000f4 (0x00000003,0x89b179e0,0x89b17b54,0x805d2970)

> >

> > I have an acer aspire 5101 laptop. The error occurs randomly and

> > would not appear to be linked to any particular activity. Immediately

> > after, it loads up fine and can work for a few days or as little as a

> > few minutes before doing it again. I have used memory diagnostics

> > (memtest86 & windows memory diagnostic test) which initially detected

> > a whole host of errors which i fixed with a bios update. I have

> > changed the processor, the RAM and the hard drive. The hard drive has

> > been tested with the seagate diagnostic tool and everything passed. I

> > have looked at the event log and found a few events such as error

> > code 51 which i fxed by clearing the page file in the registry and

> > then resetting. Using the recovery disk i created on day 1 of having

> > the laptop I have reinstalled the opearting system. In fact I found

> > the STOP code was generated within 30 minutes of finally reloading

> > the system and before completing the windows updates. It seems such a

> > shame to let this laptop go when apart from this annoying memory dump

> > it works perfectly fine. Acer bios is very limited and I can only

> > change the boot order or change the size of the integrated video RAM.

> > I have also downloaded all the latest drivers and can only think that

> > I am left with a motherboard problem. Oh sometimes after the memory

> > dump it would appear to not recognize the hard drive as it reports

> > 0200: failure fixed drive 0. when restarting ot can then show PXE-E61

> > media test failure: check cable., PXE-M0F: exiting PXE ROM. Please

> > can anyone shine some light on this matter. I don't really feel like

> > changing the motherboard (cost and pain involved) so any help is

> > greatly appreciated.

> >

> > many thanks for all your experience

> >

> > KD

>

September 16, 2008

Re: STOP error code (0x000000f4 (0x0000003....) Memory dump & BSOD

=?Utf-8?B?d29vZiE=?= wrote:

>

> Stuck with a random errror message and would appreciate any help/ advice.

> The error is as follows:-

> STOP 0x000000f4 (0x00000003,0x89b179e0,0x89b17b54,0x805d2970)

http://www.bootdisk.com/

HOW TO GUIDES FOR WINDOWS XP

Address Common Stop Messages

September 16, 2008

Re: STOP error code (0x000000f4 (0x0000003....) Memory dump & BSOD

Working on the debugger option but I do not have any minidump files under the

windows/minidump folder??? I have also had another physical dump since whilst

downloading symbols package. This error message was different (almost an

excitingly new lead!! sad as i am getting). The error message is as follows:-

KERNEL_STACK_INPAGE_ERROR

STOP 0x00000077 (0x0000185,0x00000000,0x06111000). IT seems to lead me again

to debgugging. I will investigate a little more tonight thanks for your help

Plato: thanks for the link