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Guest jaredean
Posted

Friday before I left for the day programs just suddenly started

erroring out and then i got a BSOD. I had to go home, so i just let

it reboot itself and left for the day. Came in this morning and it

looks like it was trying to do a scandisk over the weekend (which only

takes a few minutes) and was stopped on part 2 of 3...

 

so, i shut it down, started it up and let it go through it again

(which it accomplished)...but, once it started up again I could login,

but had no desktop icons, no start bar, nothing. I can do a CRTL +

ALT + DEL to bring of the task manager, but that is it. I can also

login using safe mode, but I can't see anything in there either.

 

It seemed like Explorer.exe process wasn't running, but when I tried

to start it (Task Manager > New Task) it wouldn't start (once it shut

down again)...

 

The last thing i did before it had problems was install the new Itunes

8 and was moving stuff to my iPod...

 

I just want to get to a system restore window and take it back to

Friday Morning (or get in and uninstall iTunes)...

 

Any ideas?

 

thanks,

jared

  • Replies 14
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Posted

RE: Desktop not working - no icons, start button, etc.

 

There is a reported problem with itunes and the newest drivers, causing BSOD's

I would restore to a previous date to the itunes update and do some checking

into the issue I had read of of some resolutions for the problem, I think it

was on this forum.

 

"jaredean" wrote:

> Friday before I left for the day programs just suddenly started

> erroring out and then i got a BSOD. I had to go home, so i just let

> it reboot itself and left for the day. Came in this morning and it

> looks like it was trying to do a scandisk over the weekend (which only

> takes a few minutes) and was stopped on part 2 of 3...

>

> so, i shut it down, started it up and let it go through it again

> (which it accomplished)...but, once it started up again I could login,

> but had no desktop icons, no start bar, nothing. I can do a CRTL +

> ALT + DEL to bring of the task manager, but that is it. I can also

> login using safe mode, but I can't see anything in there either.

>

> It seemed like Explorer.exe process wasn't running, but when I tried

> to start it (Task Manager > New Task) it wouldn't start (once it shut

> down again)...

>

> The last thing i did before it had problems was install the new Itunes

> 8 and was moving stuff to my iPod...

>

> I just want to get to a system restore window and take it back to

> Friday Morning (or get in and uninstall iTunes)...

>

> Any ideas?

>

> thanks,

> jared

>

Guest jaredean
Posted

Re: Desktop not working - no icons, start button, etc.

 

thanks for your reply, but i am unable to restore to a previous date

because i can't bring up the restore panel -- i get no icons, no start

menu, no taskbar, etc...

 

jared

 

On Mon, 15 Sep 2008 14:48:00 -0700, sgopus

<sgopus@discussions.microsoft.com> wrote:

>There is a reported problem with itunes and the newest drivers, causing BSOD's

>I would restore to a previous date to the itunes update and do some checking

>into the issue I had read of of some resolutions for the problem, I think it

>was on this forum.

>

>"jaredean" wrote:

>

>> Friday before I left for the day programs just suddenly started

>> erroring out and then i got a BSOD. I had to go home, so i just let

>> it reboot itself and left for the day. Came in this morning and it

>> looks like it was trying to do a scandisk over the weekend (which only

>> takes a few minutes) and was stopped on part 2 of 3...

>>

>> so, i shut it down, started it up and let it go through it again

>> (which it accomplished)...but, once it started up again I could login,

>> but had no desktop icons, no start bar, nothing. I can do a CRTL +

>> ALT + DEL to bring of the task manager, but that is it. I can also

>> login using safe mode, but I can't see anything in there either.

>>

>> It seemed like Explorer.exe process wasn't running, but when I tried

>> to start it (Task Manager > New Task) it wouldn't start (once it shut

>> down again)...

>>

>> The last thing i did before it had problems was install the new Itunes

>> 8 and was moving stuff to my iPod...

>>

>> I just want to get to a system restore window and take it back to

>> Friday Morning (or get in and uninstall iTunes)...

>>

>> Any ideas?

>>

>> thanks,

>> jared

>>

Posted

Re: Desktop not working - no icons, start button, etc.

 

Go here and download and run FixShell

http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

This script will fix the Explorer Shell.

 

 

--

---------------------------------------------------------------------------------

http://www.paulsxp.com

http://www.paulsxp.com/forum

http://www.supportspace.com/home/home.s2?aiu=paulm

---------------------------------------------------------------------------------

 

"jaredean" <junk@anv.net> wrote in message

news:tpgvc4l0q1d8318ramiuglv91qf7tl20f3@4ax.com...

> thanks for your reply, but i am unable to restore to a previous date

> because i can't bring up the restore panel -- i get no icons, no start

> menu, no taskbar, etc...

>

> jared

>

> On Mon, 15 Sep 2008 14:48:00 -0700, sgopus

> <sgopus@discussions.microsoft.com> wrote:

>

>>There is a reported problem with itunes and the newest drivers, causing

>>BSOD's

>>I would restore to a previous date to the itunes update and do some

>>checking

>>into the issue I had read of of some resolutions for the problem, I think

>>it

>>was on this forum.

>>

>>"jaredean" wrote:

>>

>>> Friday before I left for the day programs just suddenly started

>>> erroring out and then i got a BSOD. I had to go home, so i just let

>>> it reboot itself and left for the day. Came in this morning and it

>>> looks like it was trying to do a scandisk over the weekend (which only

>>> takes a few minutes) and was stopped on part 2 of 3...

>>>

>>> so, i shut it down, started it up and let it go through it again

>>> (which it accomplished)...but, once it started up again I could login,

>>> but had no desktop icons, no start bar, nothing. I can do a CRTL +

>>> ALT + DEL to bring of the task manager, but that is it. I can also

>>> login using safe mode, but I can't see anything in there either.

>>>

>>> It seemed like Explorer.exe process wasn't running, but when I tried

>>> to start it (Task Manager > New Task) it wouldn't start (once it shut

>>> down again)...

>>>

>>> The last thing i did before it had problems was install the new Itunes

>>> 8 and was moving stuff to my iPod...

>>>

>>> I just want to get to a system restore window and take it back to

>>> Friday Morning (or get in and uninstall iTunes)...

>>>

>>> Any ideas?

>>>

>>> thanks,

>>> jared

>>>

Guest jaredean
Posted

Re: Desktop not working - no icons, start button, etc.

 

thanks for the script - i would love to run it but am not sure how...i

can't see anything (my computer, start/run, etc.) to be able to see

the script to run it...i copied it to a USB key and tried to run a new

task, but can't locate the script...

 

jared

 

 

On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <paul@No.com> wrote:

>Go here and download and run FixShell

>http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

>This script will fix the Explorer Shell.

Posted

Re: Desktop not working - no icons, start button, etc.

 

All you do is click or (double click) on the file like any other file.

You can run it from any where, from the desktop the folder you downloaded it

too.

If you want to check the file you can open it with notepad.

 

--

---------------------------------------------------------------------------------

http://www.paulsxp.com

http://www.paulsxp.com/forum

http://www.supportspace.com/home/home.s2?aiu=paulm

---------------------------------------------------------------------------------

 

"jaredean" <junk@anv.net> wrote in message

news:snjvc4tpvhn96tqm054fhl228hecpk7rgc@4ax.com...

> thanks for the script - i would love to run it but am not sure how...i

> can't see anything (my computer, start/run, etc.) to be able to see

> the script to run it...i copied it to a USB key and tried to run a new

> task, but can't locate the script...

>

> jared

>

>

> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <paul@No.com> wrote:

>

>>Go here and download and run FixShell

>>http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

>>This script will fix the Explorer Shell.

Guest jaredean
Posted

Re: Desktop not working - no icons, start button, etc.

 

Paul, you are not reading my posts...you seem to just be reading a

line or two, but you are really not understanding what i've written

the last 3 posts...i am telling you that there is no desktop icons, no

start bar, no my compute, no anything. So, there is no way i can run

this file.

 

jared

 

On Tue, 16 Sep 2008 12:27:23 -0400, "PaulM" <paul@No.com> wrote:

>All you do is click or (double click) on the file like any other file.

>You can run it from any where, from the desktop the folder you downloaded it

>too.

>If you want to check the file you can open it with notepad.

Posted

Re: Desktop not working - no icons, start button, etc.

 

You are right, I jump over that part. Can you get explorer to run from the

Task Manager?

What about Safe Mode?

 

--

---------------------------------------------------------------------------------

http://www.paulsxp.com

http://www.paulsxp.com/forum

http://www.supportspace.com/home/home.s2?aiu=paulm

---------------------------------------------------------------------------------

 

"jaredean" <junk@anv.net> wrote in message

news:u2ovc45mq9cvhrgn3liii2r7il1guu9otq@4ax.com...

> Paul, you are not reading my posts...you seem to just be reading a

> line or two, but you are really not understanding what i've written

> the last 3 posts...i am telling you that there is no desktop icons, no

> start bar, no my compute, no anything. So, there is no way i can run

> this file.

>

> jared

>

> On Tue, 16 Sep 2008 12:27:23 -0400, "PaulM" <paul@No.com> wrote:

>

>>All you do is click or (double click) on the file like any other file.

>>You can run it from any where, from the desktop the folder you downloaded

>>it

>>too.

>>If you want to check the file you can open it with notepad.

Guest Terry R.
Posted

Re: Desktop not working - no icons, start button, etc.

 

The date and time was 9/16/2008 8:22 AM, and on a whim, jaredean pounded

out on the keyboard:

> thanks for the script - i would love to run it but am not sure how...i

> can't see anything (my computer, start/run, etc.) to be able to see

> the script to run it...i copied it to a USB key and tried to run a new

> task, but can't locate the script...

>

> jared

>

>

> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <paul@No.com> wrote:

>

>> Go here and download and run FixShell

>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

>> This script will fix the Explorer Shell.

 

Hi Jared,

 

If you press Ctrl-Alt-Del do you get the Windows Security dialog? If

so, click the Task Manager button, then click File, New Task, and enter:

%systemroot%\system32\restore\rstrui.exe

 

This should bring up System Restore.

 

Report back,

 

--

Terry R.

 

***Reply Note***

Anti-spam measures are included in my email address.

Delete NOSPAM from the email address after clicking Reply.

Guest jaredean
Posted

Re: Desktop not working - no icons, start button, etc.

 

thanks for this information...i tried it and i was able to get into

the task manager, run the command you gave me and all it did was start

that process (rstrui.exe), but it didn't start system restore...man,

SO CLOSE!!!

 

any other suggestions? i have the Windows CD and know how to get into

the recovery console, but havne't really done much in there before and

wanted to do a system restore if possible...

 

jared

 

On Tue, 16 Sep 2008 10:05:02 -0700, "Terry R." <F1Com@NOSPAMpobox.com>

wrote:

>The date and time was 9/16/2008 8:22 AM, and on a whim, jaredean pounded

>out on the keyboard:

>

>> thanks for the script - i would love to run it but am not sure how...i

>> can't see anything (my computer, start/run, etc.) to be able to see

>> the script to run it...i copied it to a USB key and tried to run a new

>> task, but can't locate the script...

>>

>> jared

>>

>>

>> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <paul@No.com> wrote:

>>

>>> Go here and download and run FixShell

>>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

>>> This script will fix the Explorer Shell.

>

>Hi Jared,

>

>If you press Ctrl-Alt-Del do you get the Windows Security dialog? If

>so, click the Task Manager button, then click File, New Task, and enter:

>%systemroot%\system32\restore\rstrui.exe

>

>This should bring up System Restore.

>

>Report back,

Guest jaredean
Posted

Re: Desktop not working - no icons, start button, etc.

 

"It seemed like Explorer.exe process wasn't running, but when I tried

to start it (Task Manager > New Task) it wouldn't start (once it shut

down again)..."

 

 

 

" I can also login using safe mode, but I can't see anything in there

either."

 

 

 

Those are both from my first post...

 

 

 

jared

 

On Tue, 16 Sep 2008 12:57:24 -0400, "PaulM" <paul@No.com> wrote:

>You are right, I jump over that part. Can you get explorer to run from the

>Task Manager?

>What about Safe Mode?

Guest Terry R.
Posted

Re: Desktop not working - no icons, start button, etc.

 

The date and time was 9/16/2008 11:24 AM, and on a whim, jaredean

pounded out on the keyboard:

> thanks for this information...i tried it and i was able to get into

> the task manager, run the command you gave me and all it did was start

> that process (rstrui.exe), but it didn't start system restore...man,

> SO CLOSE!!!

>

> any other suggestions? i have the Windows CD and know how to get into

> the recovery console, but havne't really done much in there before and

> wanted to do a system restore if possible...

>

> jared

>

> On Tue, 16 Sep 2008 10:05:02 -0700, "Terry R." <F1Com@NOSPAMpobox.com>

> wrote:

>

>> The date and time was 9/16/2008 8:22 AM, and on a whim, jaredean pounded

>> out on the keyboard:

>>

>>> thanks for the script - i would love to run it but am not sure how...i

>>> can't see anything (my computer, start/run, etc.) to be able to see

>>> the script to run it...i copied it to a USB key and tried to run a new

>>> task, but can't locate the script...

>>>

>>> jared

>>>

>>>

>>> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <paul@No.com> wrote:

>>>

>>>> Go here and download and run FixShell

>>>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

>>>> This script will fix the Explorer Shell.

>> Hi Jared,

>>

>> If you press Ctrl-Alt-Del do you get the Windows Security dialog? If

>> so, click the Task Manager button, then click File, New Task, and enter:

>> %systemroot%\system32\restore\rstrui.exe

>>

>> This should bring up System Restore.

>>

>> Report back,

 

Jared,

 

You could try a Repair install, as it seems some components are either

missing or damaged. I doubt you'd be able to run SFC (System File

Check) either if System Restore won't launch from TM.

 

 

--

Terry R.

 

***Reply Note***

Anti-spam measures are included in my email address.

Delete NOSPAM from the email address after clicking Reply.

Posted

Re: Desktop not working - no icons, start button, etc.

 

You typed in c:\windows\system32\restore\rstrui.exe

correct?

 

--

---------------------------------------------------------------------------------

http://www.paulsxp.com

http://www.paulsxp.com/forum

http://www.supportspace.com/home/home.s2?aiu=paulm

---------------------------------------------------------------------------------

 

"jaredean" <junk@anv.net> wrote in message

news:n9uvc4h9lrkh50pmb7h6u9pcto6kdqmnkp@4ax.com...

> thanks for this information...i tried it and i was able to get into

> the task manager, run the command you gave me and all it did was start

> that process (rstrui.exe), but it didn't start system restore...man,

> SO CLOSE!!!

>

> any other suggestions? i have the Windows CD and know how to get into

> the recovery console, but havne't really done much in there before and

> wanted to do a system restore if possible...

>

> jared

>

> On Tue, 16 Sep 2008 10:05:02 -0700, "Terry R." <F1Com@NOSPAMpobox.com>

> wrote:

>

>>The date and time was 9/16/2008 8:22 AM, and on a whim, jaredean pounded

>>out on the keyboard:

>>

>>> thanks for the script - i would love to run it but am not sure how...i

>>> can't see anything (my computer, start/run, etc.) to be able to see

>>> the script to run it...i copied it to a USB key and tried to run a new

>>> task, but can't locate the script...

>>>

>>> jared

>>>

>>>

>>> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <paul@No.com> wrote:

>>>

>>>> Go here and download and run FixShell

>>>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

>>>> This script will fix the Explorer Shell.

>>

>>Hi Jared,

>>

>>If you press Ctrl-Alt-Del do you get the Windows Security dialog? If

>>so, click the Task Manager button, then click File, New Task, and enter:

>>%systemroot%\system32\restore\rstrui.exe

>>

>>This should bring up System Restore.

>>

>>Report back,

Guest jaredean
Posted

Re: Desktop not working - no icons, start button, etc.

 

Thanks Terry...that is what i was afraid of...i'll give that a try and

hope for the best...

 

jared

 

On Tue, 16 Sep 2008 12:15:46 -0700, "Terry R." <F1Com@NOSPAMpobox.com>

wrote:

>The date and time was 9/16/2008 11:24 AM, and on a whim, jaredean

>pounded out on the keyboard:

>

>> thanks for this information...i tried it and i was able to get into

>> the task manager, run the command you gave me and all it did was start

>> that process (rstrui.exe), but it didn't start system restore...man,

>> SO CLOSE!!!

>>

>> any other suggestions? i have the Windows CD and know how to get into

>> the recovery console, but havne't really done much in there before and

>> wanted to do a system restore if possible...

>>

>> jared

>>

>> On Tue, 16 Sep 2008 10:05:02 -0700, "Terry R." <F1Com@NOSPAMpobox.com>

>> wrote:

>>

>>> The date and time was 9/16/2008 8:22 AM, and on a whim, jaredean pounded

>>> out on the keyboard:

>>>

>>>> thanks for the script - i would love to run it but am not sure how...i

>>>> can't see anything (my computer, start/run, etc.) to be able to see

>>>> the script to run it...i copied it to a USB key and tried to run a new

>>>> task, but can't locate the script...

>>>>

>>>> jared

>>>>

>>>>

>>>> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <paul@No.com> wrote:

>>>>

>>>>> Go here and download and run FixShell

>>>>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133

>>>>> This script will fix the Explorer Shell.

>>> Hi Jared,

>>>

>>> If you press Ctrl-Alt-Del do you get the Windows Security dialog? If

>>> so, click the Task Manager button, then click File, New Task, and enter:

>>> %systemroot%\system32\restore\rstrui.exe

>>>

>>> This should bring up System Restore.

>>>

>>> Report back,

>

>Jared,

>

>You could try a Repair install, as it seems some components are either

>missing or damaged. I doubt you'd be able to run SFC (System File

>Check) either if System Restore won't launch from TM.

Guest jaredean
Posted

Re: Desktop not working - no icons, start button, etc.

 

%systemroot%\system32\restore\rstrui.exe

 

On Tue, 16 Sep 2008 15:30:53 -0400, "PaulM" <paul@No.com> wrote:

>You typed in c:\windows\system32\restore\rstrui.exe

>correct?


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