Guest David Posted September 16, 2008 Posted September 16, 2008 I have a problem where by i cannot install backup exec 12 when i run the msi file i get the following error message. "An error was encountered while trying to load the install package. Review the install log and contact your system administrator or re-run the setup with administrator privileges". This event logged in the application log Source MsiInstaller Category None Event ID 11708 User DOMAIN\Administrator Computer SERVERNAME Description Product: Symantec Backup Exec for Windows Servers -- Installation Failed. I have come accross this article and tried some of the suggestions although they're not for the version im running but I through it was worth a shot. http://seer.entsupport.symantec.com/docs/302930.htm There Server spec Intel Xeon 3Ghz 1Gb Ram 150Gb space available on the C drive Windows Server 2003 Standard SP2 The system is also being used as a Terminal Server. Has anyone come accross this problem?
Guest Meinolf Weber Posted September 16, 2008 Posted September 16, 2008 Re: Server 2003 Backup exec 12 Hello David, Do you have any policy running that maybe removes some rights from the administrator? Did you install it on the local server or via Remote desktop? Also BE you have often to copy to harddisk before an install runs correctly. Additional i would disable the Antivirus during installation. Best regards Meinolf Weber Disclaimer: This posting is provided "AS IS" with no warranties, and confers no rights. ** Please do NOT email, only reply to Newsgroups ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm > I have a problem where by i cannot install backup exec 12 when i run > the msi file i get the following error message. > > "An error was encountered while trying to load the install package. > Review the install log and contact your system administrator or re-run > the setup with administrator privileges". > > This event logged in the application log > > Source MsiInstaller > Category None > Event ID 11708 > User DOMAIN\Administrator > Computer SERVERNAME > Description > > Product: Symantec Backup Exec for Windows Servers -- Installation > Failed. > > I have come accross this article and tried some of the suggestions > although they're not for the version im running but I through it was > worth a shot. > > http://seer.entsupport.symantec.com/docs/302930.htm > > There Server spec > > Intel Xeon 3Ghz > 1Gb Ram > 150Gb space available on the C drive > Windows Server 2003 Standard SP2 > > The system is also being used as a Terminal Server. > > Has anyone come accross this problem? >
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