Power Schemes and 'Out of Range' monitor message

[Guest Big Al @ RHS]

Hoping someone has a bright idea on this one.

 

The school has recently updated the computers in one of its suites with HP

DC5800 SFF desktops (running XP SP3) with existing 15" Di-Fusion LCD

monitors. In Control Panel -> Power Options -> Power Schemes, the 'Turn off

monitor' option is set to 20 minutes. When the monitor has been switched off

after that time and the mouse is moved or a key is pressed, the monitor

displays the message "Attention. Input signal is out of range. Please

change signal timing." The only way to restore the display is either

disconnect and reconnect the power cable on the monitor or reboot the

computer.

 

But here's the problem. I've tried the computer with other LCD monitors and

they restore the display correctly. I've tried the monitor with other

computers and the display is restored correctly. So where is the problem

between the Di-Fusion monitor and the HP DC5800? I have tried the following

with no success:

 

1. Installing the latest graphics drivers (Intel Q33 Express Integrated)

2. Updating to the latest BIOS (and cannot find any BIOS settings that may

be relevant)

3. Rolling back from XP SP3 to SP2

 

Many thanks in anticipation

[Guest M.I.5¾]

Re: Power Schemes and 'Out of Range' monitor message

 

 

"Big Al @ RHS" <BigAlRHS@discussions.microsoft.com> wrote in message

news:6ADEC988-9ABD-4515-B241-C403873314FC@microsoft.com...

> Hoping someone has a bright idea on this one.

>

> The school has recently updated the computers in one of its suites with HP

> DC5800 SFF desktops (running XP SP3) with existing 15" Di-Fusion LCD

> monitors. In Control Panel -> Power Options -> Power Schemes, the 'Turn

> off

> monitor' option is set to 20 minutes. When the monitor has been switched

> off

> after that time and the mouse is moved or a key is pressed, the monitor

> displays the message "Attention. Input signal is out of range. Please

> change signal timing." The only way to restore the display is either

> disconnect and reconnect the power cable on the monitor or reboot the

> computer.

>

> But here's the problem. I've tried the computer with other LCD monitors

> and

> they restore the display correctly. I've tried the monitor with other

> computers and the display is restored correctly. So where is the problem

> between the Di-Fusion monitor and the HP DC5800? I have tried the

> following

> with no success:

>

> 1. Installing the latest graphics drivers (Intel Q33 Express Integrated)

> 2. Updating to the latest BIOS (and cannot find any BIOS settings that may

> be relevant)

> 3. Rolling back from XP SP3 to SP2

>

> Many thanks in anticipation

[Guest M.I.5¾]

Re: Power Schemes and 'Out of Range' monitor message

 

 

"Big Al @ RHS" <BigAlRHS@discussions.microsoft.com> wrote in message

news:6ADEC988-9ABD-4515-B241-C403873314FC@microsoft.com...

> Hoping someone has a bright idea on this one.

>

> The school has recently updated the computers in one of its suites with HP

> DC5800 SFF desktops (running XP SP3) with existing 15" Di-Fusion LCD

> monitors. In Control Panel -> Power Options -> Power Schemes, the 'Turn

> off

> monitor' option is set to 20 minutes. When the monitor has been switched

> off

> after that time and the mouse is moved or a key is pressed, the monitor

> displays the message "Attention. Input signal is out of range. Please

> change signal timing." The only way to restore the display is either

> disconnect and reconnect the power cable on the monitor or reboot the

> computer.

>

> But here's the problem. I've tried the computer with other LCD monitors

> and

> they restore the display correctly. I've tried the monitor with other

> computers and the display is restored correctly. So where is the problem

> between the Di-Fusion monitor and the HP DC5800? I have tried the

> following

> with no success:

>

> 1. Installing the latest graphics drivers (Intel Q33 Express Integrated)

> 2. Updating to the latest BIOS (and cannot find any BIOS settings that may

> be relevant)

> 3. Rolling back from XP SP3 to SP2

>

> Many thanks in anticipation

 

I've seen something similar to this before. The first thing to try is

setting the display format to a different, but otherwise valid (for the

monitor) display format. Now set it back to the format the monitor native

format. Reboot the PC. Does this solve the problem? If not, what happens

if you allow the monitor to turn off using an alternate (but valid) display

size?

 

Report back please.

[Guest Big Al @ RHS]

Re: Power Schemes and 'Out of Range' monitor message

 

 

 

"M.I.5¾" wrote:

>

> "Big Al @ RHS" <BigAlRHS@discussions.microsoft.com> wrote in message

> news:6ADEC988-9ABD-4515-B241-C403873314FC@microsoft.com...

> > Hoping someone has a bright idea on this one.

> >

> > The school has recently updated the computers in one of its suites with HP

> > DC5800 SFF desktops (running XP SP3) with existing 15" Di-Fusion LCD

> > monitors. In Control Panel -> Power Options -> Power Schemes, the 'Turn

> > off

> > monitor' option is set to 20 minutes. When the monitor has been switched

> > off

> > after that time and the mouse is moved or a key is pressed, the monitor

> > displays the message "Attention. Input signal is out of range. Please

> > change signal timing." The only way to restore the display is either

> > disconnect and reconnect the power cable on the monitor or reboot the

> > computer.

> >

> > But here's the problem. I've tried the computer with other LCD monitors

> > and

> > they restore the display correctly. I've tried the monitor with other

> > computers and the display is restored correctly. So where is the problem

> > between the Di-Fusion monitor and the HP DC5800? I have tried the

> > following

> > with no success:

> >

> > 1. Installing the latest graphics drivers (Intel Q33 Express Integrated)

> > 2. Updating to the latest BIOS (and cannot find any BIOS settings that may

> > be relevant)

> > 3. Rolling back from XP SP3 to SP2

> >

> > Many thanks in anticipation

>

> I've seen something similar to this before. The first thing to try is

> setting the display format to a different, but otherwise valid (for the

> monitor) display format. Now set it back to the format the monitor native

> format. Reboot the PC. Does this solve the problem? If not, what happens

> if you allow the monitor to turn off using an alternate (but valid) display

> size?

>

> Report back please.

>

>

>

 

I tried switching to a different resolution, switching back to the native

resolution and rebooting. This didn't work.

 

The only options I have for resolution and colour quality are 800x600 (16

and 32 bit) and 1024x768 (16 and 32 bit). The display will recover in 800x600

in both 16 bit and 32 bit but will not recover in 1024x768 in both 16 bit and

32 bit.

[Guest M.I.5¾]

Re: Power Schemes and 'Out of Range' monitor message

 

 

"Big Al @ RHS" <BigAlRHS@discussions.microsoft.com> wrote in message

news:D177F787-F6ED-4A2A-A3B2-DFA601D0609F@microsoft.com...

>

>

> "M.I.5¾" wrote:

>

>>

>> "Big Al @ RHS" <BigAlRHS@discussions.microsoft.com> wrote in message

>> news:6ADEC988-9ABD-4515-B241-C403873314FC@microsoft.com...

>> > Hoping someone has a bright idea on this one.

>> >

>> > The school has recently updated the computers in one of its suites with

>> > HP

>> > DC5800 SFF desktops (running XP SP3) with existing 15" Di-Fusion LCD

>> > monitors. In Control Panel -> Power Options -> Power Schemes, the

>> > 'Turn

>> > off

>> > monitor' option is set to 20 minutes. When the monitor has been

>> > switched

>> > off

>> > after that time and the mouse is moved or a key is pressed, the monitor

>> > displays the message "Attention. Input signal is out of range. Please

>> > change signal timing." The only way to restore the display is either

>> > disconnect and reconnect the power cable on the monitor or reboot the

>> > computer.

>> >

>> > But here's the problem. I've tried the computer with other LCD

>> > monitors

>> > and

>> > they restore the display correctly. I've tried the monitor with other

>> > computers and the display is restored correctly. So where is the

>> > problem

>> > between the Di-Fusion monitor and the HP DC5800? I have tried the

>> > following

>> > with no success:

>> >

>> > 1. Installing the latest graphics drivers (Intel Q33 Express

>> > Integrated)

>> > 2. Updating to the latest BIOS (and cannot find any BIOS settings that

>> > may

>> > be relevant)

>> > 3. Rolling back from XP SP3 to SP2

>> >

>> > Many thanks in anticipation

>>

>> I've seen something similar to this before. The first thing to try is

>> setting the display format to a different, but otherwise valid (for the

>> monitor) display format. Now set it back to the format the monitor

>> native

>> format. Reboot the PC. Does this solve the problem? If not, what

>> happens

>> if you allow the monitor to turn off using an alternate (but valid)

>> display

>> size?

>>

>> Report back please.

>>

>>

>>

>

> I tried switching to a different resolution, switching back to the native

> resolution and rebooting. This didn't work.

>

> The only options I have for resolution and colour quality are 800x600 (16

> and 32 bit) and 1024x768 (16 and 32 bit). The display will recover in

> 800x600

> in both 16 bit and 32 bit but will not recover in 1024x768 in both 16 bit

> and

> 32 bit.

>

 

Strange indeed. One further question: did you install a monitor driver (if

one was provided)? I note you updated the graphics driver, but the monitor

requires a driver as well. XP tends to often install a generic driver. If

no driver was provided, check on the manufacturer's web site to see if one

is available. Never use a monitor specific driver provided by Microsoft.