Software repair invoked by SP3

[Guest HPS Admin]

I have a piece of software installed on PC's that is being corrupted by SP3.

 

After successfully installing Service Pack 3 on to the PC you are requested

to re-boot. During the re-boot the Windows Installer is invoked and our

software is re-installed/repaired before the login screen appears. As the PC

has no connection to our server when the software is installed, the installer

corrupts the programs configuration files with invalid paths to files.

 

I can correct the configuration files (text .ini files) after SP3 has done

it's stuff but I would like to know what would cause the Windows Installer to

be invoked in this way.

[Guest Stephen Harris]

Re: Software repair invoked by SP3

 

HPS Admin wrote:

> I have a piece of software installed on PC's that is being corrupted by SP3.

>

> After successfully installing Service Pack 3 on to the PC you are requested

> to re-boot. During the re-boot the Windows Installer is invoked and our

> software is re-installed/repaired before the login screen appears. As the PC

> has no connection to our server when the software is installed, the installer

> corrupts the programs configuration files with invalid paths to files.

>

> I can correct the configuration files (text .ini files) after SP3 has done

> it's stuff but I would like to know what would cause the Windows Installer to

> be invoked in this way.

>

>

 

MS recommends disabling programs that monitor the computer

like anti-virus programs because these can disrupt the script

SP3 uses for installation. Does your software generate real-

time system monitoring? All I could think of.

[Guest smlunatick]

Re: Software repair invoked by SP3

 

On Sep 16, 9:56 am, HPS Admin <HPSAd...@discussions.microsoft.com>

wrote:

> I have a piece of software installed on PC's that is being corrupted by SP3.

>

> After successfully installing Service Pack 3 on to the PC you are requested

> to re-boot. During the re-boot the Windows Installer is invoked and our

> software is re-installed/repaired before the login screen appears. As the PC

> has no connection to our server when the software is installed, the installer

> corrupts the programs configuration files with invalid paths to files.

>

> I can correct the configuration files (text .ini files) after SP3 has done

> it's stuff but I would like to know what would cause the Windows Installer to

> be invoked in this way.

 

Sounds like a common Windows Installer database corruption for that

software entry. Most common fix is to install the Windows Installer

Cleaner, remove the "offending" entry and re-install the software.

[Guest PA Bear [MS MVP]]

Re: Software repair invoked by SP3

 

WinXP SP3 - Read all prerequisites for a successful installation

http://msmvps.com/blogs/harrywaldron/archive/2008/05/08/windows-xp-sp3-read-all-prerequisites-for-a-successful-installation.aspx

 

Free unlimited installation and compatibility support is available for

Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and

e-mail support is available only in the United States and Canada. Go to

http://support.microsoft.com/oas/default.aspx?gprid=1173 | select "Windows

XP" then select "Windows XP Service Pack 3"

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

HPS Admin wrote:

> I have a piece of software installed on PC's that is being corrupted by

> SP3.

>

> After successfully installing Service Pack 3 on to the PC you are

> requested

> to re-boot. During the re-boot the Windows Installer is invoked and our

> software is re-installed/repaired before the login screen appears. As the

> PC

> has no connection to our server when the software is installed, the

> installer corrupts the programs configuration files with invalid paths to

> files.

>

> I can correct the configuration files (text .ini files) after SP3 has done

> it's stuff but I would like to know what would cause the Windows Installer

> to be invoked in this way.

[Guest Peter Foldes]

Re: Software repair invoked by SP3

 

See the following

 

http://support.microsoft.com/kb/290301

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"HPS Admin" <HPSAdmin@discussions.microsoft.com> wrote in message news:A03EF2EF-7861-486F-8814-3B6C68CDC724@microsoft.com...

>I have a piece of software installed on PC's that is being corrupted by SP3.

>

> After successfully installing Service Pack 3 on to the PC you are requested

> to re-boot. During the re-boot the Windows Installer is invoked and our

> software is re-installed/repaired before the login screen appears. As the PC

> has no connection to our server when the software is installed, the installer

> corrupts the programs configuration files with invalid paths to files.

>

> I can correct the configuration files (text .ini files) after SP3 has done

> it's stuff but I would like to know what would cause the Windows Installer to

> be invoked in this way.

>

>

[Guest HPS Admin]

RE: Software repair invoked by SP3

 

 

 

From the responses, people seem to think it is likely to be a Windows

Installer corruption, so why is applying SP3 invoking the repair and not when

other software is installed on the PC using the installer? What process does

the post-SP3 go through that causes XP to invoke the repair - it occurs

before the login prompt is displayed and therefor before the CMD scripts run

to complete the SP3 install. This would suggest SP3 is corrupting the

installer information somewhere.