download error

[Guest Bill]

I am unable to download a specific file, http://www.logmein.com/logmein.msi.

This is the install file for the LogMeIn remote control software. I

am

using IE7 and it gives me an error "data area passed to a system call

is too small." it happens as soon as the download begins, so I never

get the file.

I know enough about programming to know what this means

-its a win32 buffer error, but I dont know what to do about it. I am

on xp pro sp2, just got the latest IE7, defragged harddrive. I am

able

to download much larger files from all kinds of web sites with no

problems at all. Vendor's tech support staff has no idea what the

problem is but seems convinced it is with my machine as no one else

has complained.

 

any ideas on a solution?

 

 

bill

[Guest PA Bear [MS MVP]]

Re: download error

 

Are you attempting to SAVE or RUN the download?

 

Is SQL Server 2000 installed?

http://support.microsoft.com/kb/810065

 

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)? Were any of these applications running in the background when you

installed IE7?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Bill wrote:

> I am unable to download a specific file,

> http://www.logmein.com/logmein.msi.

> This is the install file for the LogMeIn remote control software. I

> am

> using IE7 and it gives me an error "data area passed to a system call

> is too small." it happens as soon as the download begins, so I never

> get the file.

> I know enough about programming to know what this means

> -its a win32 buffer error, but I dont know what to do about it. I am

> on xp pro sp2, just got the latest IE7, defragged harddrive. I am

> able

> to download much larger files from all kinds of web sites with no

> problems at all. Vendor's tech support staff has no idea what the

> problem is but seems convinced it is with my machine as no one else

> has complained.

>

> any ideas on a solution?

>

>

> bill