Error 1618 or Error 1500 "Installation already in progress"

[Guest bokee88]

Received a replacement phone today. Several of the items that I need to

install start with a .exe on the Laptop, they then run a cab file on the

phone itself. however, everytime I run one of the .exe files I get an error

saying there is something else that hasn't finished installing. I have

rebooted 3 times. No change. I go to the task manager and I notice there

are 2 msiexec's running at all times. I kill them and they immediately

reappear. I have Google searched for fixes and i have tried every one i

found (changing registry keys for the installer, using msconfig to stop

services, deleting the Temp files, etc.). I am at a loss. I don't know if

those 2 msiexec's are the culprits but I am pretty sure. However, I have no

idea how to permantly stop them or find out what program the error message is

referring to when it says there is another program being installed.

 

Any help would be appreciated. Thanks,

 

-Brian

[Guest Ron Badour]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

Try doing a search on: Temp as there may be more than one folder

with that name. When found, delete everything in the folder.

--

Regards

 

Ron Badour

MS MVP

Windows Desktop Experience

 

 

"bokee88" <bokee88@discussions.microsoft.com> wrote in message

news:7A4AB71A-0F88-49F2-BDC0-70B43CD49B8F@microsoft.com...

> Received a replacement phone today. Several of the items that I need to

> install start with a .exe on the Laptop, they then run a cab file on the

> phone itself. however, everytime I run one of the .exe files I get an

> error

> saying there is something else that hasn't finished installing. I have

> rebooted 3 times. No change. I go to the task manager and I notice there

> are 2 msiexec's running at all times. I kill them and they immediately

> reappear. I have Google searched for fixes and i have tried every one i

> found (changing registry keys for the installer, using msconfig to stop

> services, deleting the Temp files, etc.). I am at a loss. I don't know

> if

> those 2 msiexec's are the culprits but I am pretty sure. However, I have

> no

> idea how to permantly stop them or find out what program the error message

> is

> referring to when it says there is another program being installed.

>

> Any help would be appreciated. Thanks,

>

> -Brian

[Guest bokee88]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

Ron,

 

Thanks for your help. I tried that but the problem is still happening.

However, I do want to note that 2 files could not be deleted from

C:\Windows\Temp. They are:

 

Perflib_Perfdata_708.dat

HPSLPS068.log

 

This might be a complete tangent, but, I noticed that every few minutes or

so there are MSI log files appearing. The most recent one (MSI8f5d6.LOG)

opened and inside it said:

 

"Error 1921. Service 'hpqcxs08' (hpqcxs08) could not be stopped. Verify

that you have sufficient privileges to stop system services.

=== Logging stopped: 9/17/2008 11:13:48 ==="

 

It might be nothing, but I wouldn't be surprised if some how the HP printer

was causing me grief. It always seems to be causing grief on one of my

computers.

 

Please let me know if you have another step to take. I'll try anything.

Thanks again,

 

-Brian

[Guest bokee88]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

I was playing around and have determined that those 2 "msiexec.exe's" that

are running are the problem. I opened Task Manager and killed the 2

misexec.exe's. They quickly reappear but I kept killing them over and over

and in between killing them I would try to install something. If I get lucky

with the timing, the installation makes it farther and farther because I keep

beating back the msiexec.exe programs. But, eventually my timing isn't right

and I get the 1618 error or 1500 error and the installation is unable to

finish. There has to be a way to find out what is starting those 2

msiexec.exe's and just kill them. Shouldn't there?

 

-Brian

[Guest Ron Badour]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

Why don't you take a look at what is being started at boot (msconfig,

startup tab) and see if there are any clues there.

 

How to perform advanced clean-boot troubleshooting in Windows XP

http://support.microsoft.com/?kbid=316434

 

There just isn't much help on your problem on the internet as you have

already found out.

 

--

Regards

 

Ron Badour

MS MVP

Windows Desktop Experience

 

 

"bokee88" <bokee88@discussions.microsoft.com> wrote in message

news:F29FB0D2-8B7E-4CE5-97C2-FF12B830CBC7@microsoft.com...

>I was playing around and have determined that those 2 "msiexec.exe's" that

> are running are the problem. I opened Task Manager and killed the 2

> misexec.exe's. They quickly reappear but I kept killing them over and

> over

> and in between killing them I would try to install something. If I get

> lucky

> with the timing, the installation makes it farther and farther because I

> keep

> beating back the msiexec.exe programs. But, eventually my timing isn't

> right

> and I get the 1618 error or 1500 error and the installation is unable to

> finish. There has to be a way to find out what is starting those 2

> msiexec.exe's and just kill them. Shouldn't there?

>

> -Brian

[Guest bokee88]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

Ron,

 

I solved my problem... I think. I had already tried going into msconfig and

in the start up tab I disabled everything. Then rebooted. Still same

problem. In another chat web site, some one recomended going into the

Services tab of msconfig and disabling everything. I tried that a few days

ago also, but with no luck. Then, I remembered something. When I disabled

all of the Services, I was first instructed to check the box that says

something like "Hide all Microsoft related services" before I disabled

everything. So, when I tried that before I didn't disable *everything*. So,

I decided to look through the services that were Microsoft related. While

browsing through there I found a service named hpqcxs08. Its status wasn't

"Running" and it wasn't "Stopped". It's status was "Stop. Pending". No

other Service had this status.

 

Also, yesterday, remember when I wrote the following about clearing out the

Temp folder?

 

 

***************

I noticed that every few minutes or so there are MSI log files appearing.

The most recent one (MSI8f5d6.LOG) opened and inside it said:

 

"Error 1921. Service 'hpqcxs08' (hpqcxs08) could not be stopped. Verify

that you have sufficient privileges to stop system services.

=== Logging stopped: 9/17/2008 11:13:48 ==="

***************

 

What a coincidence. So, I changed that hpqcxs08 to "Stopped". I then had

to reboot. After the reboot there was only one instance of msiexec.exe in

the Task Manager. The second one was now gone. I have now installed 3 items

without a problem.

 

Now, what do I do with hpqcxs08 set to Stopped. What is that for? Do I

need that?

 

I searched around on the web and it is from HP and others have had trouble

stopping it because it was halting installations. However, I can't find

anyone who will tell me what it does. If you have any ideas, I'd appreciate

it. For now, I'll leave it as "Stopped" but eventually I wonder if I should

change it back to "Running".

 

Thanks,

 

-Brian

[Guest Ron Badour]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

File names starting with HP are usually Hewlett Packard files; however, I

found at least one source that says hpqcxs08.sys is malware:

 

http://spywaredlls.prevx.com/RRCABH44333440/HPQCXS08.SYS.html

 

You might want to check the file extension on your file to see if it is a

..sys file.

 

--

Regards

 

Ron Badour

MS MVP

Windows Desktop Experience

 

 

"bokee88" <bokee88@discussions.microsoft.com> wrote in message

news:E3D42B52-CF3C-479A-94DC-7304026A5332@microsoft.com...

> Ron,

>

> I solved my problem... I think. I had already tried going into msconfig

> and

> in the start up tab I disabled everything. Then rebooted. Still same

> problem. In another chat web site, some one recomended going into the

> Services tab of msconfig and disabling everything. I tried that a few

> days

> ago also, but with no luck. Then, I remembered something. When I

> disabled

> all of the Services, I was first instructed to check the box that says

> something like "Hide all Microsoft related services" before I disabled

> everything. So, when I tried that before I didn't disable *everything*.

> So,

> I decided to look through the services that were Microsoft related. While

> browsing through there I found a service named hpqcxs08. Its status

> wasn't

> "Running" and it wasn't "Stopped". It's status was "Stop. Pending". No

> other Service had this status.

>

> Also, yesterday, remember when I wrote the following about clearing out

> the

> Temp folder?

>

>

> ***************

> I noticed that every few minutes or so there are MSI log files appearing.

> The most recent one (MSI8f5d6.LOG) opened and inside it said:

>

> "Error 1921. Service 'hpqcxs08' (hpqcxs08) could not be stopped. Verify

> that you have sufficient privileges to stop system services.

> === Logging stopped: 9/17/2008 11:13:48 ==="

> ***************

>

> What a coincidence. So, I changed that hpqcxs08 to "Stopped". I then had

> to reboot. After the reboot there was only one instance of msiexec.exe in

> the Task Manager. The second one was now gone. I have now installed 3

> items

> without a problem.

>

> Now, what do I do with hpqcxs08 set to Stopped. What is that for? Do I

> need that?

>

> I searched around on the web and it is from HP and others have had trouble

> stopping it because it was halting installations. However, I can't find

> anyone who will tell me what it does. If you have any ideas, I'd

> appreciate

> it. For now, I'll leave it as "Stopped" but eventually I wonder if I

> should

> change it back to "Running".

>

> Thanks,

>

> -Brian

[Guest bokee88]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

Ron,

 

Thanks for the tip. How do I determine its real file name? I did a search

on my computer for "hpqcxs08" and it only found one file: hpqcxs08.dll and it

was in this folder: C:\Program Files\HP\Digital Imaging\bin

 

Does that gaurantee it is an HP file and that it is harmless? It still

wants to cause problems and I believe I have to reinstall the HP software

because I did a have a trojan a couple of weeks ago.

 

Thanks again,

 

-Brian

[Guest Ron Badour]

Re: Error 1618 or Error 1500 "Installation already in progress"

 

I am not sure what you mean by its real name--a file's name is what you see.

I would say that given the location and the fact that it is a .dll, your

file is probably a genuine HP file. Whenever I find a questionable file, I

right click it and scan it with my antivirus program (your AV program may

have a similar feature).

 

--

Regards

 

Ron Badour

MS MVP

Windows Desktop Experience

 

 

"bokee88" <bokee88@discussions.microsoft.com> wrote in message

news:94E549EA-3CB1-4F85-B607-B9D9B6278F05@microsoft.com...

> Ron,

>

> Thanks for the tip. How do I determine its real file name? I did a

> search

> on my computer for "hpqcxs08" and it only found one file: hpqcxs08.dll and

> it

> was in this folder: C:\Program Files\HP\Digital Imaging\bin

>

> Does that gaurantee it is an HP file and that it is harmless? It still

> wants to cause problems and I believe I have to reinstall the HP software

> because I did a have a trojan a couple of weeks ago.

>

> Thanks again,

>

> -Brian