Duplicate Printers with Different Session Numbers

[Guest Joelness]

We have a terminal server used by our external employees for their accounting

information and email. It is used by roughly 50 different users. We have it

set so TS redirects their local printers to the server. In the last week or

two we have noticed that just about every user has at least three copies of

their local printers, all listed under different session numbers. I need to

figure out a permanent solution to get rid of the excess printers so our

users don't get confused as to which printer is the real one.

[Guest Jeff Pitsch]

Re: Duplicate Printers with Different Session Numbers

 

You need to test each print driver and make sure they are TS compatible.

The problem your having sounds like a classic bad print driver and it's

screwing up the spooler. Print drivers are the #1 cause of issues on

terminal servers. Citrix (yes I know youa ren't using Citrix but this tests

print drivers and nothing Citrix specific) has a utility called

StressPrinters that will help you:

http://support.citrix.com/article/CTX109374

 

--

Jeff Pitsch

Microsoft MVP - Terminal Services

 

"Joelness" <Joelness@discussions.microsoft.com> wrote in message

news:1E347640-5E93-47EF-94C4-1E08C9A017AF@microsoft.com...

> We have a terminal server used by our external employees for their

> accounting

> information and email. It is used by roughly 50 different users. We have

> it

> set so TS redirects their local printers to the server. In the last week

> or

> two we have noticed that just about every user has at least three copies

> of

> their local printers, all listed under different session numbers. I need

> to

> figure out a permanent solution to get rid of the excess printers so our

> users don't get confused as to which printer is the real one.

[Guest Joelness]

Re: Duplicate Printers with Different Session Numbers

 

Jeff, the printer drivers have been installed on the Terminal server and are

the identical printer drivers as the users'. I have had to do this for many

users already and know that if it can't find the driver the server will say

something like (PCL Rollback Driver) at the end of the printer if the driver

isn't found. None of the printers stated are doing this and I have checked

the server and sometimes even uninstalled the users driver and installed the

driver from the server onto the user's computer to be sure.

 

"Jeff Pitsch" wrote:

> You need to test each print driver and make sure they are TS compatible.

> The problem your having sounds like a classic bad print driver and it's

> screwing up the spooler. Print drivers are the #1 cause of issues on

> terminal servers. Citrix (yes I know youa ren't using Citrix but this tests

> print drivers and nothing Citrix specific) has a utility called

> StressPrinters that will help you:

> http://support.citrix.com/article/CTX109374

>

> --

> Jeff Pitsch

> Microsoft MVP - Terminal Services

>

> "Joelness" <Joelness@discussions.microsoft.com> wrote in message

> news:1E347640-5E93-47EF-94C4-1E08C9A017AF@microsoft.com...

> > We have a terminal server used by our external employees for their

> > accounting

> > information and email. It is used by roughly 50 different users. We have

> > it

> > set so TS redirects their local printers to the server. In the last week

> > or

> > two we have noticed that just about every user has at least three copies

> > of

> > their local printers, all listed under different session numbers. I need

> > to

> > figure out a permanent solution to get rid of the excess printers so our

> > users don't get confused as to which printer is the real one.

>

>

>

[Guest Jeff Pitsch]

Re: Duplicate Printers with Different Session Numbers

 

I understand what your saying but the behavior you are seeing is almost

always going to be a bad print driver. My suggestion would be to buy a

3rd party universal print driver from the likes of Tricerat, Provision

Networks, ThinPrint. That way you'll never have to have print drivers

installed on the server and your servers will be much more stable and

you won't see problems like this.

 

Jeff Pitsch

Microsoft MVP - Terminal Services

 

Joelness wrote:

> Jeff, the printer drivers have been installed on the Terminal server and are

> the identical printer drivers as the users'. I have had to do this for many

> users already and know that if it can't find the driver the server will say

> something like (PCL Rollback Driver) at the end of the printer if the driver

> isn't found. None of the printers stated are doing this and I have checked

> the server and sometimes even uninstalled the users driver and installed the

> driver from the server onto the user's computer to be sure.

>

> "Jeff Pitsch" wrote:

>

>> You need to test each print driver and make sure they are TS compatible.

>> The problem your having sounds like a classic bad print driver and it's

>> screwing up the spooler. Print drivers are the #1 cause of issues on

>> terminal servers. Citrix (yes I know youa ren't using Citrix but this tests

>> print drivers and nothing Citrix specific) has a utility called

>> StressPrinters that will help you:

>> http://support.citrix.com/article/CTX109374

>>

>> --

>> Jeff Pitsch

>> Microsoft MVP - Terminal Services

>>

>> "Joelness" <Joelness@discussions.microsoft.com> wrote in message

>> news:1E347640-5E93-47EF-94C4-1E08C9A017AF@microsoft.com...

>>> We have a terminal server used by our external employees for their

>>> accounting

>>> information and email. It is used by roughly 50 different users. We have

>>> it

>>> set so TS redirects their local printers to the server. In the last week

>>> or

>>> two we have noticed that just about every user has at least three copies

>>> of

>>> their local printers, all listed under different session numbers. I need

>>> to

>>> figure out a permanent solution to get rid of the excess printers so our

>>> users don't get confused as to which printer is the real one.

>>

>>