Guest Michael Posted September 18, 2008 Posted September 18, 2008 I need to clear my computer of everything and re-install my windows, but the cd that came with my (out of date) computer is broken and I no longer have the CD-Key. How can I get the CD-Key from my computer now, and Is it possible to download the information that was on the CD on to another CD?
Guest Bruce Chambers Posted September 18, 2008 Posted September 18, 2008 Re: Re-Installing Windows XP Michael wrote: > I need to clear my computer of everything and re-install my windows, but the > cd that came with my (out of date) computer is broken and I no longer have > the CD-Key. How can I get the CD-Key from my computer now, The Windows 25-character Product Key (required to perform the installation) is not on the installation CD in any way, shape, or form. It is stored on the CD packaging on a bright orange sticker that says "Do not lose this number." If it was an OEM (factory installed) license, it's stored on a label that the PC manufacturer affixed to the exterior of the PC case, or on the bottom of a laptop. To recover a lost Product Key: If your system still runs, you should be able to use Belarc Advisor from http://www.belarc.com/free_download.html to find the Product Key. (If you have a factory-installed OEM license, and haven't since reinstalled the OS, the revealed Product Key is probably of the drive image used at the factory and not your specific Product Key; therefore, it probably cannot be -- and definitely should not be -- used for a re-installation.) If it was a retail license and you have proof of purchase: How to Replace Lost, Broken, or Missing Microsoft Software or Hardware http://support.microsoft.com/default.aspx?scid=KB;en-us;326246 If it was an OEM license, you should contact the computer's manufacturer; although very few manufacturers/vendors keep records of the Product Keys they've sold, it's worth a try before you have to buy a new license. > and Is it > possible to download the information that was on the CD on to another CD? Well, if the CD's really broken, then there's no way to copy the data from it to another CD. You'll either have to contact the computer manufacturer to inquire about obtaining a replacement CD, or borrow one from someone who has either the identical computer, or an unbranded, generic OEM installation CD. -- Bruce Chambers Help us help you: http://www.catb.org/~esr/faqs/smart-questions.html http://support.microsoft.com/default.aspx/kb/555375 They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety. ~Benjamin Franklin Many people would rather die than think; in fact, most do. ~Bertrand Russell The philosopher has never killed any priests, whereas the priest has killed a great many philosophers. ~ Denis Diderot
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