Guest linnymonet Posted September 18, 2008 Posted September 18, 2008 Today I tried to print something and a window popped up saying I had the wrong ink cartridge installed. Well it's the same cartrige that printed fine, a few days ago. Is this a new thing that Dell might have recently installed on my computer to make me buy Dell branded ink? And does anyone know how to get rid of it? I can't make it go away or print anything, and also there is no red box to even close the window, I have to close it with the Task Manager. It is a Dell Photo All-in-One Printer and the computer is a Dell Windows XP. Linda
Guest M.I.5¾ Posted September 18, 2008 Posted September 18, 2008 Re: Printer' Wrong Ink Cartridge' Message "linnymonet" <linnymonet@discussions.microsoft.com> wrote in message news:0EA51483-B1DB-474B-AC8C-1AD78A14356E@microsoft.com... > Today I tried to print something and a window popped up saying I had the > wrong ink cartridge installed. Well it's the same cartrige that printed > fine, > a few days ago. Is this a new thing that Dell might have recently > installed > on my computer to make me buy Dell branded ink? > And does anyone know how to get rid of it? I can't make it go away or > print > anything, and also there is no red box to even close the window, I have to > close it with the Task Manager. > It is a Dell Photo All-in-One Printer and the computer is a Dell Windows > XP. > Linda It is most likely that the connection between the cartridge and printer is not as good as it could be. Remove the cartridge and reinsert it and see what happens.
Guest smlunatick Posted September 18, 2008 Posted September 18, 2008 Re: Printer' Wrong Ink Cartridge' Message On Sep 18, 3:19 am, linnymonet <linnymo...@discussions.microsoft.com> wrote: > Today I tried to print something and a window popped up saying I had the > wrong ink cartridge installed. Well it's the same cartrige that printed fine, > a few days ago. Is this a new thing that Dell might have recently installed > on my computer to make me buy Dell branded ink? > And does anyone know how to get rid of it? I can't make it go away or print > anything, and also there is no red box to even close the window, I have to > close it with the Task Manager. > It is a Dell Photo All-in-One Printer and the computer is a Dell Windows XP. > Linda This is not any software update on the Xp PC. More and more printer manufacturers are including a chip to validate the print cartrdge. If the "non-branded" print cartridge is not making there 'compatible' chips correctly, you get this message. Also, Lexmark is supposed to also include an expiry date in their cartridge. If you install a ink cartridge that is brand new but past the expiry date, you can also get a message like this.
Guest HeyBub Posted September 19, 2008 Posted September 19, 2008 Re: Printer' Wrong Ink Cartridge' Message smlunatick wrote: > On Sep 18, 3:19 am, linnymonet <linnymo...@discussions.microsoft.com> > wrote: >> Today I tried to print something and a window popped up saying I had >> the wrong ink cartridge installed. Well it's the same cartrige that >> printed fine, a few days ago. Is this a new thing that Dell might >> have recently installed on my computer to make me buy Dell branded >> ink? >> And does anyone know how to get rid of it? I can't make it go away >> or print anything, and also there is no red box to even close the >> window, I have to close it with the Task Manager. >> It is a Dell Photo All-in-One Printer and the computer is a Dell >> Windows XP. Linda > > This is not any software update on the Xp PC. More and more printer > manufacturers are including a chip to validate the print cartrdge. If > the "non-branded" print cartridge is not making there 'compatible' > chips correctly, you get this message. > > Also, Lexmark is supposed to also include an expiry date in their > cartridge. If you install a ink cartridge that is brand new but past > the expiry date, you can also get a message like this. And ink-cartridge chip-resetters are available (e.g., Ebay). These cartidge chips, in addition to the functions named, inform the printer driver that they are "out of ink." Simply re-filling the cartridge won't work - you have to reset the chip.
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