One beep - then frozen

[Guest Tony Meloche]

I take care of tech issues with my wife's computer as well as my own,

and generally do her updates, defrag, etc. on Fridays. Her computer is

a Dell, nine months old, has always operated flawlessly, and is fully

updated.

 

I booted her machine this morning, left the room and returned five

minutes later to find the hourglass still up (desktop looked normal). I

moved the mouse arrow over to a small text file on the desktop and

experimentally double-clicked on it - it didn't open, and then I got one

short "beep". Absolutely nothing would budge after that - frozen solid.

I shut it down, waited two minutes and rebooted - everything right as

rain. Interestingly, nothing in Event Viewer or anything else in

Administrative Tools showed anything out of the ordinary. A one-time

hiccup, or is something going on? Appreciate any responses!

 

Tony

 

 

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[Guest Mike Hall - MVP]

Re: One beep - then frozen

 

"Tony Meloche" <labombarda@hollow.oak> wrote in message

news:fgPAk.13456$rV4.9872@newsfe03.iad...

>I take care of tech issues with my wife's computer as well as my own,

> and generally do her updates, defrag, etc. on Fridays. Her computer is a

> Dell, nine months old, has always operated flawlessly, and is fully

> updated.

>

> I booted her machine this morning, left the room and returned five minutes

> later to find the hourglass still up (desktop looked normal). I moved the

> mouse arrow over to a small text file on the desktop and experimentally

> double-clicked on it - it didn't open, and then I got one short "beep".

> Absolutely nothing would budge after that - frozen solid. I shut it down,

> waited two minutes and rebooted - everything right as rain.

> Interestingly, nothing in Event Viewer or anything else in Administrative

> Tools showed anything out of the ordinary. A one-time hiccup, or is

> something going on? Appreciate any responses!

>

> Tony

>

>

> --

> Posted Via Newsfeeds.com Premium Usenet Newsgroup Service

> ----------------------------------------------------------

> http://www.Newsfeeds.com

>

 

 

Boot to safe mode with networking, download Malwarebytes from here,

 

http://www.malwarebytes.org/

 

then run it, and report back here..

 

--

Mike Hall - MVP

How to construct a good post..

http://dts-l.com/goodpost.htm

How to use the Microsoft Product Support Newsgroups..

http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc

Mike's Window - My Blog..

http://msmvps.com/blogs/mikehall/default.aspx

[Guest Bill in Co.]

Re: One beep - then frozen

 

Mike Hall - MVP wrote:

> "Tony Meloche" <labombarda@hollow.oak> wrote in message

> news:fgPAk.13456$rV4.9872@newsfe03.iad...

>> I take care of tech issues with my wife's computer as well as my own,

>> and generally do her updates, defrag, etc. on Fridays. Her computer is a

>> Dell, nine months old, has always operated flawlessly, and is fully

>> updated.

>>

>> I booted her machine this morning, left the room and returned five

>> minutes

>> later to find the hourglass still up (desktop looked normal). I moved

>> the

>> mouse arrow over to a small text file on the desktop and experimentally

>> double-clicked on it - it didn't open, and then I got one short "beep".

>> Absolutely nothing would budge after that - frozen solid. I shut it down,

>> waited two minutes and rebooted - everything right as rain.

>> Interestingly, nothing in Event Viewer or anything else in Administrative

>> Tools showed anything out of the ordinary. A one-time hiccup, or is

>> something going on? Appreciate any responses!

>>

>> Tony

>>

>>

>> --

>> Posted Via Newsfeeds.com Premium Usenet Newsgroup Service

>> ----------------------------------------------------------

>> http://www.Newsfeeds.com

>>

>

>

> Boot to safe mode with networking, download Malwarebytes from here,

>

> http://www.malwarebytes.org/

>

> then run it, and report back here..

>

> --

> Mike Hall - MVP

> How to construct a good post..

> http://dts-l.com/goodpost.htm

> How to use the Microsoft Product Support Newsgroups..

> http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc

> Mike's Window - My Blog..

> http://msmvps.com/blogs/mikehall/default.aspx

 

And possibly consider using System Restore to restore the previous restore

point when it was ok (assuming it wasn't malware or a virus). But if it

was, that complicates this procedure a bit - post back.

[Guest Tony Meloche]

Re: One beep - then frozen

 

Mike Hall - MVP wrote:

> "Tony Meloche" <labombarda@hollow.oak> wrote in message

> news:fgPAk.13456$rV4.9872@newsfe03.iad...

>> I take care of tech issues with my wife's computer as well as my own,

>> and generally do her updates, defrag, etc. on Fridays. Her computer

>> is a Dell, nine months old, has always operated flawlessly, and is

>> fully updated.

>>

>> I booted her machine this morning, left the room and returned five

>> minutes later to find the hourglass still up (desktop looked normal).

>> I moved the mouse arrow over to a small text file on the desktop and

>> experimentally double-clicked on it - it didn't open, and then I got

>> one short "beep". Absolutely nothing would budge after that - frozen

>> solid. I shut it down, waited two minutes and rebooted - everything

>> right as rain. Interestingly, nothing in Event Viewer or anything else

>> in Administrative Tools showed anything out of the ordinary. A

>> one-time hiccup, or is something going on? Appreciate any responses!

>>

>> Tony

>>

>>

>> --

>> Posted Via Newsfeeds.com Premium Usenet Newsgroup Service

>> ----------------------------------------------------------

>> http://www.Newsfeeds.com

>>

>

>

> Boot to safe mode with networking, download Malwarebytes from here,

>

> http://www.malwarebytes.org/

>

> then run it, and report back here..

 

Thanks, Mr. Hall. Downloaded, installed and updated the program, then

ran it in "thorough" mode. It found absolutely nothing on her computer,

and neither did the other two spyware/malware programs I have on her

machine, that I update and run weekly. Windows Defender also finds

nothing. Just a quirk? Thanks for you advice - I like Malwarebytes

Anit-Malware - good program!

 

Tony

 

 

 

--

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[Guest Bill in Co.]

Re: One beep - then frozen

 

Why don't you consider a System Restore, then, just to be sure?

 

Tony Meloche wrote:

> Mike Hall - MVP wrote:

>> "Tony Meloche" <labombarda@hollow.oak> wrote in message

>> news:fgPAk.13456$rV4.9872@newsfe03.iad...

>>> I take care of tech issues with my wife's computer as well as my own,

>>> and generally do her updates, defrag, etc. on Fridays. Her computer

>>> is a Dell, nine months old, has always operated flawlessly, and is

>>> fully updated.

>>>

>>> I booted her machine this morning, left the room and returned five

>>> minutes later to find the hourglass still up (desktop looked normal).

>>> I moved the mouse arrow over to a small text file on the desktop and

>>> experimentally double-clicked on it - it didn't open, and then I got

>>> one short "beep". Absolutely nothing would budge after that - frozen

>>> solid. I shut it down, waited two minutes and rebooted - everything

>>> right as rain. Interestingly, nothing in Event Viewer or anything else

>>> in Administrative Tools showed anything out of the ordinary. A

>>> one-time hiccup, or is something going on? Appreciate any responses!

>>>

>>> Tony

>>>

>>>

>>> --

>>> Posted Via Newsfeeds.com Premium Usenet Newsgroup Service

>>> ----------------------------------------------------------

>>> http://www.Newsfeeds.com

>>>

>>

>>

>> Boot to safe mode with networking, download Malwarebytes from here,

>>

>> http://www.malwarebytes.org/

>>

>> then run it, and report back here..

>

> Thanks, Mr. Hall. Downloaded, installed and updated the program, then

> ran it in "thorough" mode. It found absolutely nothing on her computer,

> and neither did the other two spyware/malware programs I have on her

> machine, that I update and run weekly. Windows Defender also finds

> nothing. Just a quirk? Thanks for you advice - I like Malwarebytes

> Anit-Malware - good program!

>

> Tony

>

>

>

> --

> Posted Via Newsfeeds.com Premium Usenet Newsgroup Service

> ----------------------------------------------------------

> http://www.Newsfeeds.com