Guest lisa02148 Posted September 19, 2008 Posted September 19, 2008 I am trying to update to the newest version of iTunes but get the following error message: There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. If I uninstall iTunes, will I lose all the contents? Any suggestions would be helpful.
Guest PA Bear [MS MVP] Posted September 20, 2008 Posted September 20, 2008 Re: Windows installer error and iTunes Are you running WinXP SP2 or SP3? lisa02148 wrote: > I am trying to update to the newest version of iTunes but get the > following > error message: There is a problem with this Windows installer package. A > program required for this install to complete could not be run. Contact > your > support personnel or package vendor. > If I uninstall iTunes, will I lose all the contents? > > Any suggestions would be helpful.
Guest GeoSan Posted October 8, 2008 Posted October 8, 2008 Re: Windows installer error and iTunes I'm having the same problem. I'm XP SP3. "PA Bear [MS MVP]" wrote: > Are you running WinXP SP2 or SP3? > > lisa02148 wrote: > > I am trying to update to the newest version of iTunes but get the > > following > > error message: There is a problem with this Windows installer package. A > > program required for this install to complete could not be run. Contact > > your > > support personnel or package vendor. > > If I uninstall iTunes, will I lose all the contents? > > > > Any suggestions would be helpful. > >
Guest GeoSan Posted October 8, 2008 Posted October 8, 2008 Re: Windows installer error and iTunes Further, I have uninstalled ITunes and tried to reinstall with the same problem. "GeoSan" wrote: > I'm having the same problem. I'm XP SP3. > > "PA Bear [MS MVP]" wrote: > > > Are you running WinXP SP2 or SP3? > > > > lisa02148 wrote: > > > I am trying to update to the newest version of iTunes but get the > > > following > > > error message: There is a problem with this Windows installer package. A > > > program required for this install to complete could not be run. Contact > > > your > > > support personnel or package vendor. > > > If I uninstall iTunes, will I lose all the contents? > > > > > > Any suggestions would be helpful. > > > >
Guest problems2 Posted October 13, 2008 Posted October 13, 2008 RE: Windows installer error and iTunes Dud you find out any solutions? Please let me know. I am having the same problem "lisa02148" wrote: > I am trying to update to the newest version of iTunes but get the following > error message: There is a problem with this Windows installer package. A > program required for this install to complete could not be run. Contact your > support personnel or package vendor. > If I uninstall iTunes, will I lose all the contents? > > Any suggestions would be helpful. >
Guest GeoSan Posted October 14, 2008 Posted October 14, 2008 RE: Windows installer error and iTunes Yes, I found a solution on Apple's support page. http://support.apple.com/kb/HT1926?viewlocale=en_US Follow the cleanup Itunes installer link. After the download, I selected anything that said Apple, Itunes or quicktime. "problems2" wrote: > Dud you find out any solutions? Please let me know. I am having the same > problem > > "lisa02148" wrote: > > > I am trying to update to the newest version of iTunes but get the following > > error message: There is a problem with this Windows installer package. A > > program required for this install to complete could not be run. Contact your > > support personnel or package vendor. > > If I uninstall iTunes, will I lose all the contents? > > > > Any suggestions would be helpful. > >
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