Windows installer error and iTunes

[Guest lisa02148]

I am trying to update to the newest version of iTunes but get the following

error message: There is a problem with this Windows installer package. A

program required for this install to complete could not be run. Contact your

support personnel or package vendor.

If I uninstall iTunes, will I lose all the contents?

 

Any suggestions would be helpful.

[Guest PA Bear [MS MVP]]

Re: Windows installer error and iTunes

 

Are you running WinXP SP2 or SP3?

 

lisa02148 wrote:

> I am trying to update to the newest version of iTunes but get the

> following

> error message: There is a problem with this Windows installer package. A

> program required for this install to complete could not be run. Contact

> your

> support personnel or package vendor.

> If I uninstall iTunes, will I lose all the contents?

>

> Any suggestions would be helpful.

[Guest GeoSan]

Re: Windows installer error and iTunes

 

I'm having the same problem. I'm XP SP3.

 

"PA Bear [MS MVP]" wrote:

> Are you running WinXP SP2 or SP3?

>

> lisa02148 wrote:

> > I am trying to update to the newest version of iTunes but get the

> > following

> > error message: There is a problem with this Windows installer package. A

> > program required for this install to complete could not be run. Contact

> > your

> > support personnel or package vendor.

> > If I uninstall iTunes, will I lose all the contents?

> >

> > Any suggestions would be helpful.

>

>

[Guest GeoSan]

Re: Windows installer error and iTunes

 

Further, I have uninstalled ITunes and tried to reinstall with the same

problem.

 

"GeoSan" wrote:

> I'm having the same problem. I'm XP SP3.

>

> "PA Bear [MS MVP]" wrote:

>

> > Are you running WinXP SP2 or SP3?

> >

> > lisa02148 wrote:

> > > I am trying to update to the newest version of iTunes but get the

> > > following

> > > error message: There is a problem with this Windows installer package. A

> > > program required for this install to complete could not be run. Contact

> > > your

> > > support personnel or package vendor.

> > > If I uninstall iTunes, will I lose all the contents?

> > >

> > > Any suggestions would be helpful.

> >

> >

[Guest problems2]

RE: Windows installer error and iTunes

 

Dud you find out any solutions? Please let me know. I am having the same

problem

 

"lisa02148" wrote:

> I am trying to update to the newest version of iTunes but get the following

> error message: There is a problem with this Windows installer package. A

> program required for this install to complete could not be run. Contact your

> support personnel or package vendor.

> If I uninstall iTunes, will I lose all the contents?

>

> Any suggestions would be helpful.

>

[Guest GeoSan]

RE: Windows installer error and iTunes

 

Yes, I found a solution on Apple's support page.

 

http://support.apple.com/kb/HT1926?viewlocale=en_US

 

Follow the cleanup Itunes installer link. After the download, I selected

anything that said Apple, Itunes or quicktime.

 

"problems2" wrote:

> Dud you find out any solutions? Please let me know. I am having the same

> problem

>

> "lisa02148" wrote:

>

> > I am trying to update to the newest version of iTunes but get the following

> > error message: There is a problem with this Windows installer package. A

> > program required for this install to complete could not be run. Contact your

> > support personnel or package vendor.

> > If I uninstall iTunes, will I lose all the contents?

> >

> > Any suggestions would be helpful.

> >