Guest Error 1720 Posted September 20, 2008 Posted September 20, 2008 I tried to install the Blackberry Tools Manager V4.3 CD in my computer and after running for several minutes, its shows "error 1720" which does not allow me to install. The message continues by stating "There is a problem with this windows installer pakage. A script required for this install to complete could not be run. Contact your support personel or package vendor. Custom Action RIM_install optional Tadminfiles script error-21473 19779,:line 8 column 1. I contacted Blackberry and had them help me with this issue. After several suggested downloads (from Blackberry), the problem has not been rectified. Verizon Wireless and Blackberry suggested that I contact Microsoft to see if technical support would be able to help me with this matter. Any help with this issue would be greatly appreciated. Sincerely, Will R.
Guest Rey Santos Posted September 20, 2008 Posted September 20, 2008 RE: Error 1720 "A script required for this install to complete could not be run." Download: Windows Script 5.6 for Windows XP and Windows 2000 http://www.microsoft.com/downloads/details.aspx?familyid=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en and see how it works for you. This script solved a simillar Errorm 1720 installing another software. -- Rey "Error 1720" wrote: > I tried to install the Blackberry Tools Manager V4.3 CD in my computer and > after running for several minutes, its shows "error 1720" which does not > allow me to install. The message continues by stating "There is a problem > with this windows installer pakage. A script required for this install to > complete could not be run. Contact your support personel or package vendor. > Custom Action RIM_install optional Tadminfiles script error-21473 19779,:line > 8 column 1. I contacted Blackberry and had them help me with this issue. > After several suggested downloads (from Blackberry), the problem has not been > rectified. Verizon Wireless and Blackberry suggested that I contact Microsoft > to see if technical support would be able to help me with this matter. Any > help with this issue would be greatly appreciated. Sincerely, Will R.
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