Guest Mart Posted September 20, 2008 Posted September 20, 2008 Unfortunately I had to restart my computer due to an infestation of malware that tried to convince me that there were virus' in my computer to try and get me to buy some awfully low-quality virus checking program. Now i've started my computer i can't regenerate a registration key for XP Home Ed. I have the orginal key on the disk box, however when i ring the automated phone number they just tell me nothing can be done and i'm definately not paying £46 to ring the help-line. Anyone know what I can do... i'm really stuck and only have 29 days left to register! ARGH! Why is it so complicated and restrictive even though i bought this product outright. I shouldn't have to be charged further to keep 're-registering'! Anyone know what I can do to get back on the road?
Guest Pegasus \(MVP\) Posted September 20, 2008 Posted September 20, 2008 Re: Cant update Key for Windows "Mart" <Mart@discussions.microsoft.com> wrote in message news:B65B7849-5DA7-4D8C-9549-5D0C4534149A@microsoft.com... > Unfortunately I had to restart my computer due to an infestation of > malware > that tried to convince me that there were virus' in my computer to try and > get me to buy some awfully low-quality virus checking program. > Now i've started my computer i can't regenerate a registration key for XP > Home Ed. I have the orginal key on the disk box, however when i ring the > automated phone number they just tell me nothing can be done and i'm > definately not paying £46 to ring the help-line. Anyone know what I can > do... > i'm really stuck and only have 29 days left to register! ARGH! > Why is it so complicated and restrictive even though i bought this product > outright. I shouldn't have to be charged further to keep 're-registering'! > Anyone know what I can do to get back on the road? When you write "I had to restart my computer", do you mean "I had to reload Windows"? If so then perform the installation until you get prompted for a 25-character product key. Now enter the key that is stuck to your CD case or PC. You then have 30 days to register your installation on-line.
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