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Error with Auto Update

Guest jmcclain

By Guest jmcclain
in Windows XP

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Guest jmcclain

Guest jmcclain

Posted
Posted

I have auto update turned on in XP Pro SP3

 

Each time I shut down, I get an option to " install updates and shut down".

The update is for a security update for Powerpoint viewer that i do not have

on this machine.

 

It keeps wanting to do the update but I am not sure how to delete.

 

Any help is appreciated

 

Jon

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Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Error with Auto Update

 

What version of Office is installed? What is the KB article associated with

this update?

 

How do you have Automatic Updates configured (cf.

http://support.microsoft.com/kb/306525)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

jmcclain wrote:

> I have auto update turned on in XP Pro SP3

>

> Each time I shut down, I get an option to " install updates and shut

> down".

> The update is for a security update for Powerpoint viewer that i do not

> have

> on this machine.

>

> It keeps wanting to do the update but I am not sure how to delete.

Guest jmcclain

Guest jmcclain

Posted
Posted

Re: Error with Auto Update

 

Using Office 2003

KB 956900

 

Thanks,

 

"PA Bear [MS MVP]" wrote:

> What version of Office is installed? What is the KB article associated with

> this update?

>

> How do you have Automatic Updates configured (cf.

> http://support.microsoft.com/kb/306525)?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> jmcclain wrote:

> > I have auto update turned on in XP Pro SP3

> >

> > Each time I shut down, I get an option to " install updates and shut

> > down".

> > The update is for a security update for Powerpoint viewer that i do not

> > have

> > on this machine.

> >

> > It keeps wanting to do the update but I am not sure how to delete.

>

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Error with Auto Update

 

YW.

 

Repost:

>> How do you have Automatic Updates configured (cf.

>> http://support.microsoft.com/kb/306525)?

 

Is it Office 2003 SP3?

 

jmcclain wrote:

> Using Office 2003

> KB 956900

>

> "PA Bear [MS MVP]" wrote:

>> What version of Office is installed? What is the KB article associated

>> with this update?

>>

>> How do you have Automatic Updates configured (cf.

>> http://support.microsoft.com/kb/306525)?

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> jmcclain wrote:

>>> I have auto update turned on in XP Pro SP3

>>>

>>> Each time I shut down, I get an option to " install updates and shut

>>> down".

>>> The update is for a security update for Powerpoint viewer that i do not

>>> have

>>> on this machine.

>>>

>>> It keeps wanting to do the update but I am not sure how to delete.

Guest jmcclain

Guest jmcclain

Posted
Posted

Re: Error with Auto Update

 

Auto updates are set up as automatic.

 

Office 2003 SP3

 

"PA Bear [MS MVP]" wrote:

> YW.

>

> Repost:

> >> How do you have Automatic Updates configured (cf.

> >> http://support.microsoft.com/kb/306525)?

>

> Is it Office 2003 SP3?

>

> jmcclain wrote:

> > Using Office 2003

> > KB 956900

> >

> > "PA Bear [MS MVP]" wrote:

> >> What version of Office is installed? What is the KB article associated

> >> with this update?

> >>

> >> How do you have Automatic Updates configured (cf.

> >> http://support.microsoft.com/kb/306525)?

> >> --

> >> ~Robear Dyer (PA Bear)

> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >> AumHa VSOP & Admin http://aumha.net

> >> DTS-L http://dts-l.net/

> >>

> >> jmcclain wrote:

> >>> I have auto update turned on in XP Pro SP3

> >>>

> >>> Each time I shut down, I get an option to " install updates and shut

> >>> down".

> >>> The update is for a security update for Powerpoint viewer that i do not

> >>> have

> >>> on this machine.

> >>>

> >>> It keeps wanting to do the update but I am not sure how to delete.

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Error with Auto Update

 

One step forward, one step back:

>> jmcclain wrote:

>>> Using Office 2003

>>> KB 956900

 

KB956900 does not point to a PowerPoint Viewer (PPV) update:

http://support.microsoft.com/kb/956900

 

For Office 2003 SP3, other possibilities include KB948988, KB949041 (PPV

2003), and KB954038 (Office Compatibility Pack for various Office 2007

applications including PPV 2007 [sP1]; note that the compatibility pack

doesn't necessarily mean that any Office 2007 applications are actually

installed).

--

~PA Bear

 

jmcclain wrote:

> Auto updates are set up as automatic.

>

> Office 2003 SP3

>

> "PA Bear [MS MVP]" wrote:

>> Repost:

>>>> How do you have Automatic Updates configured (cf.

>>>> http://support.microsoft.com/kb/306525)?

>>

>> Is it Office 2003 SP3?

>>

>> jmcclain wrote:

>>> Using Office 2003

>>> KB 956900

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>> What version of Office is installed? What is the KB article associated

>>>> with this update?

>>>>

>>>> How do you have Automatic Updates configured (cf.

>>>> http://support.microsoft.com/kb/306525)?

>>>> --

>>>> ~Robear Dyer (PA Bear)

>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>> AumHa VSOP & Admin http://aumha.net

>>>> DTS-L http://dts-l.net/

>>>>

>>>> jmcclain wrote:

>>>>> I have auto update turned on in XP Pro SP3

>>>>>

>>>>> Each time I shut down, I get an option to " install updates and shut

>>>>> down".

>>>>> The update is for a security update for Powerpoint viewer that i do

>>>>> not

>>>>> have

>>>>> on this machine.

>>>>>

>>>>> It keeps wanting to do the update but I am not sure how to delete.

Guest jmcclain

Guest jmcclain

Posted
Posted

Re: Error with Auto Update

 

Sorry for the typo. KB 956500

 

"PA Bear [MS MVP]" wrote:

> One step forward, one step back:

>

> >> jmcclain wrote:

> >>> Using Office 2003

> >>> KB 956900

>

> KB956900 does not point to a PowerPoint Viewer (PPV) update:

> http://support.microsoft.com/kb/956900

>

> For Office 2003 SP3, other possibilities include KB948988, KB949041 (PPV

> 2003), and KB954038 (Office Compatibility Pack for various Office 2007

> applications including PPV 2007 [sP1]; note that the compatibility pack

> doesn't necessarily mean that any Office 2007 applications are actually

> installed).

> --

> ~PA Bear

>

> jmcclain wrote:

> > Auto updates are set up as automatic.

> >

> > Office 2003 SP3

> >

> > "PA Bear [MS MVP]" wrote:

> >> Repost:

> >>>> How do you have Automatic Updates configured (cf.

> >>>> http://support.microsoft.com/kb/306525)?

> >>

> >> Is it Office 2003 SP3?

> >>

> >> jmcclain wrote:

> >>> Using Office 2003

> >>> KB 956900

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>> What version of Office is installed? What is the KB article associated

> >>>> with this update?

> >>>>

> >>>> How do you have Automatic Updates configured (cf.

> >>>> http://support.microsoft.com/kb/306525)?

> >>>> --

> >>>> ~Robear Dyer (PA Bear)

> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>> AumHa VSOP & Admin http://aumha.net

> >>>> DTS-L http://dts-l.net/

> >>>>

> >>>> jmcclain wrote:

> >>>>> I have auto update turned on in XP Pro SP3

> >>>>>

> >>>>> Each time I shut down, I get an option to " install updates and shut

> >>>>> down".

> >>>>> The update is for a security update for Powerpoint viewer that i do

> >>>>> not

> >>>>> have

> >>>>> on this machine.

> >>>>>

> >>>>> It keeps wanting to do the update but I am not sure how to delete.

>

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Error with Auto Update

 

Open Add/Remove Programs | Make sure the "Show Updates" box is checked

(top-right) | Scroll down and confirm that NEITHER of the following are

listed, Jim:

 

- MS Office PowerPoint Viewer 2003

 

- Security Update for Microsoft Office System 2007 (KB954038)

 

Rhetorical question: If you don't have PowerPoint Viewer 2003 or PowerPoint

Viewer 2007 installed and you chose not to install PowerPoint when you

installed Office 2003, how do you open PowerPoint files (e.g., PPS; PPT)?

--

~PA Bear

 

jmcclain wrote:

> Sorry for the typo. KB 956500

>

> "PA Bear [MS MVP]" wrote:

>> One step forward, one step back:

>>

>>>> jmcclain wrote:

>>>>> Using Office 2003

>>>>> KB 956900

>>

>> KB956900 does not point to a PowerPoint Viewer (PPV) update:

>> http://support.microsoft.com/kb/956900

>>

>> For Office 2003 SP3, other possibilities include KB948988, KB949041 (PPV

>> 2003), and KB954038 (Office Compatibility Pack for various Office 2007

>> applications including PPV 2007 [sP1]; note that the compatibility pack

>> doesn't necessarily mean that any Office 2007 applications are actually

>> installed).

>> --

>> ~PA Bear

>>

>> jmcclain wrote:

>>> Auto updates are set up as automatic.

>>>

>>> Office 2003 SP3

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>> Repost:

>>>>>> How do you have Automatic Updates configured (cf.

>>>>>> http://support.microsoft.com/kb/306525)?

>>>>

>>>> Is it Office 2003 SP3?

>>>>

>>>> jmcclain wrote:

>>>>> Using Office 2003

>>>>> KB 956900

>>>>>

>>>>> "PA Bear [MS MVP]" wrote:

>>>>>> What version of Office is installed? What is the KB article

>>>>>> associated

>>>>>> with this update?

>>>>>>

>>>>>> How do you have Automatic Updates configured (cf.

>>>>>> http://support.microsoft.com/kb/306525)?

>>>>>> --

>>>>>> ~Robear Dyer (PA Bear)

>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>> DTS-L http://dts-l.net/

>>>>>>

>>>>>> jmcclain wrote:

>>>>>>> I have auto update turned on in XP Pro SP3

>>>>>>>

>>>>>>> Each time I shut down, I get an option to " install updates and shut

>>>>>>> down".

>>>>>>> The update is for a security update for Powerpoint viewer that i do

>>>>>>> not

>>>>>>> have

>>>>>>> on this machine.

>>>>>>>

>>>>>>> It keeps wanting to do the update but I am not sure how to delete.

Guest jmcclain

Guest jmcclain

Posted
Posted

Re: Error with Auto Update

 

I did find the Viewer in the list, but when i try to install the update, I

get an error saying "some updates could not be installed, KB956500".

 

I didn't think to look based on the error - just assumed it wasn't there.

 

It will not install the update though - any suggestions?

 

"PA Bear [MS MVP]" wrote:

> Open Add/Remove Programs | Make sure the "Show Updates" box is checked

> (top-right) | Scroll down and confirm that NEITHER of the following are

> listed, Jim:

>

> - MS Office PowerPoint Viewer 2003

>

> - Security Update for Microsoft Office System 2007 (KB954038)

>

> Rhetorical question: If you don't have PowerPoint Viewer 2003 or PowerPoint

> Viewer 2007 installed and you chose not to install PowerPoint when you

> installed Office 2003, how do you open PowerPoint files (e.g., PPS; PPT)?

> --

> ~PA Bear

>

> jmcclain wrote:

> > Sorry for the typo. KB 956500

> >

> > "PA Bear [MS MVP]" wrote:

> >> One step forward, one step back:

> >>

> >>>> jmcclain wrote:

> >>>>> Using Office 2003

> >>>>> KB 956900

> >>

> >> KB956900 does not point to a PowerPoint Viewer (PPV) update:

> >> http://support.microsoft.com/kb/956900

> >>

> >> For Office 2003 SP3, other possibilities include KB948988, KB949041 (PPV

> >> 2003), and KB954038 (Office Compatibility Pack for various Office 2007

> >> applications including PPV 2007 [sP1]; note that the compatibility pack

> >> doesn't necessarily mean that any Office 2007 applications are actually

> >> installed).

> >> --

> >> ~PA Bear

> >>

> >> jmcclain wrote:

> >>> Auto updates are set up as automatic.

> >>>

> >>> Office 2003 SP3

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>> Repost:

> >>>>>> How do you have Automatic Updates configured (cf.

> >>>>>> http://support.microsoft.com/kb/306525)?

> >>>>

> >>>> Is it Office 2003 SP3?

> >>>>

> >>>> jmcclain wrote:

> >>>>> Using Office 2003

> >>>>> KB 956900

> >>>>>

> >>>>> "PA Bear [MS MVP]" wrote:

> >>>>>> What version of Office is installed? What is the KB article

> >>>>>> associated

> >>>>>> with this update?

> >>>>>>

> >>>>>> How do you have Automatic Updates configured (cf.

> >>>>>> http://support.microsoft.com/kb/306525)?

> >>>>>> --

> >>>>>> ~Robear Dyer (PA Bear)

> >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>>>> AumHa VSOP & Admin http://aumha.net

> >>>>>> DTS-L http://dts-l.net/

> >>>>>>

> >>>>>> jmcclain wrote:

> >>>>>>> I have auto update turned on in XP Pro SP3

> >>>>>>>

> >>>>>>> Each time I shut down, I get an option to " install updates and shut

> >>>>>>> down".

> >>>>>>> The update is for a security update for Powerpoint viewer that i do

> >>>>>>> not

> >>>>>>> have

> >>>>>>> on this machine.

> >>>>>>>

> >>>>>>> It keeps wanting to do the update but I am not sure how to delete.

>

>

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Error with Auto Update

 

=> You may want to print or copy/paste these instructions into Notepad for

offline reference!

 

=> PPV = PowerPoint Viewer in the instructions below.

 

Proceed as follows, in order:

 

1. Stop the Automatic Updates service:

 

Start > Run > (type in) services.msc > [OK]

Double-click Automatic Updates > Click on Stop

(Stopping the service will take a moment)

 

2. Delete the contents of the Download folder:

 

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]

Open the Download folder and delete its contents

Close the window.

 

3. Uninstall PPV 2003 via Add/Remove Programs & reboot. (It's safe to

ignore any "Such-and-such might not work if..." prompts.)

 

4. Download (SAVE) the installer for PPV 2007 SP1 to your desktop, do not

RUN it:

http://www.microsoft.com/downloads/details.aspx?FamilyId=E985ED98-5003-4DC1-88EC-3E151E4DC790

 

5. Double-click on the file you saved in #4 above to install PPV 2007 SP1.

 

After doing so, PowerPointViewer.exe should be located in C:\Program

Files\Microsoft Office\PowerPoint Viewer <=this folder.

 

6. Start the Automatic Updates service:

 

Start > Run > (type in) services.msc > [OK]

Double-click Automatic Updates > Click on Start

(Starting the service will take a moment)

 

=> Note: Automatic Updates will soon offer you Security Update for Office

2007 (KB954326). Despite the wording, it will only install an update for

PPV 2007 SP1 (and Office 2007 Compatibility Pack, if installed) so please

accept this update (which should install without a hitch now).

--

~PA Bear

 

jmcclain wrote:

> I did find the Viewer in the list, but when i try to install the update, I

> get an error saying "some updates could not be installed, KB956500".

>

> I didn't think to look based on the error - just assumed it wasn't there.

>

> It will not install the update though - any suggestions?

>

> "PA Bear [MS MVP]" wrote:

>> Open Add/Remove Programs | Make sure the "Show Updates" box is checked

>> (top-right) | Scroll down and confirm that NEITHER of the following are

>> listed, Jim:

>>

>> - MS Office PowerPoint Viewer 2003

>>

>> - Security Update for Microsoft Office System 2007 (KB954038)

>>

>> Rhetorical question: If you don't have PowerPoint Viewer 2003 or

>> PowerPoint

>> Viewer 2007 installed and you chose not to install PowerPoint when you

>> installed Office 2003, how do you open PowerPoint files (e.g., PPS; PPT)?

>>

>> jmcclain wrote:

>>> Sorry for the typo. KB 956500

>>>

>>> "PA Bear [MS MVP]" wrote:

>>>> One step forward, one step back:

>>>>

>>>>>> jmcclain wrote:

>>>>>>> Using Office 2003

>>>>>>> KB 956900

>>>>

>>>> KB956900 does not point to a PowerPoint Viewer (PPV) update:

>>>> http://support.microsoft.com/kb/956900

>>>>

>>>> For Office 2003 SP3, other possibilities include KB948988, KB949041

>>>> (PPV

>>>> 2003), and KB954038 (Office Compatibility Pack for various Office 2007

>>>> applications including PPV 2007 [sP1]; note that the compatibility pack

>>>> doesn't necessarily mean that any Office 2007 applications are actually

>>>> installed).

>>>> --

>>>> ~PA Bear

>>>>

>>>> jmcclain wrote:

>>>>> Auto updates are set up as automatic.

>>>>>

>>>>> Office 2003 SP3

>>>>>

>>>>> "PA Bear [MS MVP]" wrote:

>>>>>> Repost:

>>>>>>>> How do you have Automatic Updates configured (cf.

>>>>>>>> http://support.microsoft.com/kb/306525)?

>>>>>>

>>>>>> Is it Office 2003 SP3?

>>>>>>

>>>>>> jmcclain wrote:

>>>>>>> Using Office 2003

>>>>>>> KB 956900

>>>>>>>

>>>>>>> "PA Bear [MS MVP]" wrote:

>>>>>>>> What version of Office is installed? What is the KB article

>>>>>>>> associated

>>>>>>>> with this update?

>>>>>>>>

>>>>>>>> How do you have Automatic Updates configured (cf.

>>>>>>>> http://support.microsoft.com/kb/306525)?

>>>>>>>> --

>>>>>>>> ~Robear Dyer (PA Bear)

>>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>>>>>>>> AumHa VSOP & Admin http://aumha.net

>>>>>>>> DTS-L http://dts-l.net/

>>>>>>>>

>>>>>>>> jmcclain wrote:

>>>>>>>>> I have auto update turned on in XP Pro SP3

>>>>>>>>>

>>>>>>>>> Each time I shut down, I get an option to " install updates and

>>>>>>>>> shut

>>>>>>>>> down".

>>>>>>>>> The update is for a security update for Powerpoint viewer that i

>>>>>>>>> do

>>>>>>>>> not

>>>>>>>>> have

>>>>>>>>> on this machine.

>>>>>>>>>

>>>>>>>>> It keeps wanting to do the update but I am not sure how to delete.

Guest nemo

Guest nemo

Posted
Posted

Re: Error with Auto Update

 

 

 

"PA Bear [MS MVP]" wrote:

> => You may want to print or copy/paste these instructions into Notepad for

> offline reference!

>

> => PPV = PowerPoint Viewer in the instructions below.

>

> Proceed as follows, in order:

>

> 1. Stop the Automatic Updates service:

>

> Start > Run > (type in) services.msc > [OK]

> Double-click Automatic Updates > Click on Stop

> (Stopping the service will take a moment)

>

> 2. Delete the contents of the Download folder:

>

> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]

> Open the Download folder and delete its contents

> Close the window.

>

> 3. Uninstall PPV 2003 via Add/Remove Programs & reboot. (It's safe to

> ignore any "Such-and-such might not work if..." prompts.)

>

> 4. Download (SAVE) the installer for PPV 2007 SP1 to your desktop, do not

> RUN it:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=E985ED98-5003-4DC1-88EC-3E151E4DC790

>

> 5. Double-click on the file you saved in #4 above to install PPV 2007 SP1.

>

> After doing so, PowerPointViewer.exe should be located in C:\Program

> Files\Microsoft Office\PowerPoint Viewer <=this folder.

>

> 6. Start the Automatic Updates service:

>

> Start > Run > (type in) services.msc > [OK]

> Double-click Automatic Updates > Click on Start

> (Starting the service will take a moment)

>

> => Note: Automatic Updates will soon offer you Security Update for Office

> 2007 (KB954326). Despite the wording, it will only install an update for

> PPV 2007 SP1 (and Office 2007 Compatibility Pack, if installed) so please

> accept this update (which should install without a hitch now).

> --

> ~PA Bear

>

> jmcclain wrote:

> > I did find the Viewer in the list, but when i try to install the update, I

> > get an error saying "some updates could not be installed, KB956500".

> >

> > I didn't think to look based on the error - just assumed it wasn't there.

> >

> > It will not install the update though - any suggestions?

> >

> > "PA Bear [MS MVP]" wrote:

> >> Open Add/Remove Programs | Make sure the "Show Updates" box is checked

> >> (top-right) | Scroll down and confirm that NEITHER of the following are

> >> listed, Jim:

> >>

> >> - MS Office PowerPoint Viewer 2003

> >>

> >> - Security Update for Microsoft Office System 2007 (KB954038)

> >>

> >> Rhetorical question: If you don't have PowerPoint Viewer 2003 or

> >> PowerPoint

> >> Viewer 2007 installed and you chose not to install PowerPoint when you

> >> installed Office 2003, how do you open PowerPoint files (e.g., PPS; PPT)?

> >>

> >> jmcclain wrote:

> >>> Sorry for the typo. KB 956500

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>> One step forward, one step back:

> >>>>

> >>>>>> jmcclain wrote:

> >>>>>>> Using Office 2003

> >>>>>>> KB 956900

> >>>>

> >>>> KB956900 does not point to a PowerPoint Viewer (PPV) update:

> >>>> http://support.microsoft.com/kb/956900

> >>>>

> >>>> For Office 2003 SP3, other possibilities include KB948988, KB949041

> >>>> (PPV

> >>>> 2003), and KB954038 (Office Compatibility Pack for various Office 2007

> >>>> applications including PPV 2007 [sP1]; note that the compatibility pack

> >>>> doesn't necessarily mean that any Office 2007 applications are actually

> >>>> installed).

> >>>> --

> >>>> ~PA Bear

> >>>>

> >>>> jmcclain wrote:

> >>>>> Auto updates are set up as automatic.

> >>>>>

> >>>>> Office 2003 SP3

> >>>>>

> >>>>> "PA Bear [MS MVP]" wrote:

> >>>>>> Repost:

> >>>>>>>> How do you have Automatic Updates configured (cf.

> >>>>>>>> http://support.microsoft.com/kb/306525)?

> >>>>>>

> >>>>>> Is it Office 2003 SP3?

> >>>>>>

> >>>>>> jmcclain wrote:

> >>>>>>> Using Office 2003

> >>>>>>> KB 956900

> >>>>>>>

> >>>>>>> "PA Bear [MS MVP]" wrote:

> >>>>>>>> What version of Office is installed? What is the KB article

> >>>>>>>> associated

> >>>>>>>> with this update?

> >>>>>>>>

> >>>>>>>> How do you have Automatic Updates configured (cf.

> >>>>>>>> http://support.microsoft.com/kb/306525)?

> >>>>>>>> --

> >>>>>>>> ~Robear Dyer (PA Bear)

> >>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>>>>>> AumHa VSOP & Admin http://aumha.net

> >>>>>>>> DTS-L http://dts-l.net/

> >>>>>>>>

> >>>>>>>> jmcclain wrote:

> >>>>>>>>> I have auto update turned on in XP Pro SP3

> >>>>>>>>>

> >>>>>>>>> Each time I shut down, I get an option to " install updates and

> >>>>>>>>> shut

> >>>>>>>>> down".

> >>>>>>>>> The update is for a security update for Powerpoint viewer that i

> >>>>>>>>> do

> >>>>>>>>> not

> >>>>>>>>> have

> >>>>>>>>> on this machine.

> >>>>>>>>>

> >>>>>>>>> It keeps wanting to do the update but I am not sure how to delete.

>

>

Guest nemo

Guest nemo

Posted
Posted

Re: Error with Auto Update

 

 

 

"PA Bear [MS MVP]" wrote:

> => You may want to print or copy/paste these instructions into Notepad for

> offline reference!

>

> => PPV = PowerPoint Viewer in the instructions below.

>

> Proceed as follows, in order:

>

> 1. Stop the Automatic Updates service:

>

> Start > Run > (type in) services.msc > [OK]

> Double-click Automatic Updates > Click on Stop

> (Stopping the service will take a moment)

>

> 2. Delete the contents of the Download folder:

>

> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]

> Open the Download folder and delete its contents

> Close the window.

>

> 3. Uninstall PPV 2003 via Add/Remove Programs & reboot. (It's safe to

> ignore any "Such-and-such might not work if..." prompts.)

>

> 4. Download (SAVE) the installer for PPV 2007 SP1 to your desktop, do not

> RUN it:

> http://www.microsoft.com/downloads/details.aspx?FamilyId=E985ED98-5003-4DC1-88EC-3E151E4DC790

>

> 5. Double-click on the file you saved in #4 above to install PPV 2007 SP1.

>

> After doing so, PowerPointViewer.exe should be located in C:\Program

> Files\Microsoft Office\PowerPoint Viewer <=this folder.

>

> 6. Start the Automatic Updates service:

>

> Start > Run > (type in) services.msc > [OK]

> Double-click Automatic Updates > Click on Start

> (Starting the service will take a moment)

>

> => Note: Automatic Updates will soon offer you Security Update for Office

> 2007 (KB954326). Despite the wording, it will only install an update for

> PPV 2007 SP1 (and Office 2007 Compatibility Pack, if installed) so please

> accept this update (which should install without a hitch now).

> --

> ~PA Bear

>

> jmcclain wrote:

> > I did find the Viewer in the list, but when i try to install the update, I

> > get an error saying "some updates could not be installed, KB956500".

> >

> > I didn't think to look based on the error - just assumed it wasn't there.

> >

> > It will not install the update though - any suggestions?

> >

> > "PA Bear [MS MVP]" wrote:

> >> Open Add/Remove Programs | Make sure the "Show Updates" box is checked

> >> (top-right) | Scroll down and confirm that NEITHER of the following are

> >> listed, Jim:

> >>

> >> - MS Office PowerPoint Viewer 2003

> >>

> >> - Security Update for Microsoft Office System 2007 (KB954038)

> >>

> >> Rhetorical question: If you don't have PowerPoint Viewer 2003 or

> >> PowerPoint

> >> Viewer 2007 installed and you chose not to install PowerPoint when you

> >> installed Office 2003, how do you open PowerPoint files (e.g., PPS; PPT)?

> >>

> >> jmcclain wrote:

> >>> Sorry for the typo. KB 956500

> >>>

> >>> "PA Bear [MS MVP]" wrote:

> >>>> One step forward, one step back:

> >>>>

> >>>>>> jmcclain wrote:

> >>>>>>> Using Office 2003

> >>>>>>> KB 956900

> >>>>

> >>>> KB956900 does not point to a PowerPoint Viewer (PPV) update:

> >>>> http://support.microsoft.com/kb/956900

> >>>>

> >>>> For Office 2003 SP3, other possibilities include KB948988, KB949041

> >>>> (PPV

> >>>> 2003), and KB954038 (Office Compatibility Pack for various Office 2007

> >>>> applications including PPV 2007 [sP1]; note that the compatibility pack

> >>>> doesn't necessarily mean that any Office 2007 applications are actually

> >>>> installed).

> >>>> --

> >>>> ~PA Bear

> >>>>

> >>>> jmcclain wrote:

> >>>>> Auto updates are set up as automatic.

> >>>>>

> >>>>> Office 2003 SP3

> >>>>>

> >>>>> "PA Bear [MS MVP]" wrote:

> >>>>>> Repost:

> >>>>>>>> How do you have Automatic Updates configured (cf.

> >>>>>>>> http://support.microsoft.com/kb/306525)?

> >>>>>>

> >>>>>> Is it Office 2003 SP3?

> >>>>>>

> >>>>>> jmcclain wrote:

> >>>>>>> Using Office 2003

> >>>>>>> KB 956900

> >>>>>>>

> >>>>>>> "PA Bear [MS MVP]" wrote:

> >>>>>>>> What version of Office is installed? What is the KB article

> >>>>>>>> associated

> >>>>>>>> with this update?

> >>>>>>>>

> >>>>>>>> How do you have Automatic Updates configured (cf.

> >>>>>>>> http://support.microsoft.com/kb/306525)?

> >>>>>>>> --

> >>>>>>>> ~Robear Dyer (PA Bear)

> >>>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> >>>>>>>> AumHa VSOP & Admin http://aumha.net

> >>>>>>>> DTS-L http://dts-l.net/

> >>>>>>>>

> >>>>>>>> jmcclain wrote:

> >>>>>>>>> I have auto update turned on in XP Pro SP3

> >>>>>>>>>

> >>>>>>>>> Each time I shut down, I get an option to " install updates and

> >>>>>>>>> shut

> >>>>>>>>> down".

> >>>>>>>>> The update is for a security update for Powerpoint viewer that i

> >>>>>>>>> do

> >>>>>>>>> not

> >>>>>>>>> have

> >>>>>>>>> on this machine.

> >>>>>>>>>

> >>>>>>>>> It keeps wanting to do the update but I am not sure how to delete.

>

> I've been having a similar problem for some weeks now. A supposedly vital Security Update for Powerpoint Viewer 2003 refuses to install but nobody at Mickeymousesoft wants to know unless I send them a wad of cash. Since the viewer itself is as much use as the proverbial chocolate teapot I wonder if it might be wise to simply remove it altogether?

Guest PA Bear [MS MVP]

Guest PA Bear [MS MVP]

Posted
Posted

Re: Error with Auto Update

 

Please begin a new thread about /your/ problem, nemo. Thanks.

 

nemo wrote:

<snip>

> I've been having a similar problem for some weeks now. A supposedly vital

> Security Update for Powerpoint Viewer 2003 refuses to install but...

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