long delays between applications sometimes many minutes

[joetheghost]

It takes ages to boot up and switching between sites takes ages though the processor indicator isn't busy.Does anyone have any ideas? I do regular Scans with Rising Sun and antimalware also Spybot

[Plastic Nev]

Hi, and welcome to Extreme Tech Support - Free PC Help.

Slow functioning can be many reasons, however can you please post the make and model of your computer, is it desktop or laptop?

That knowledge will help us go further.

 

Nev.

[joetheghost]

Hi Thanks for your reply,my pc is a tower self build (not by me) I have just run sfc/scannow which showed files that are corrupted but unable to be fixed.A search for the log that was mentioned cannot be found on my pc.I have tried running search ,with no result and also Run typing in the name of the log file,again it can't be found.I am running Windows 7 and have plenty of Ram and hard drive spare.I have scanned with AntiMalware and Rising sun and also done a chkdsk/f but nothing changes.

[Plastic Nev]

Hi again, the sfc/ scannow, did it ask for the Windows disk during the scans?

Do you have the original Windows installation disk?

Being a self build, whoever built it should have passed that disk on to you so it could be used to repair those corrupt files. That in itself may be the reason.

 

Also being self built (By someone else) the make and model of the motherboard, the CPU, the RAM, even the rating of the PSU, and if fitted any video or graphics cards, those details are perhaps more important to us to help diagnose what may be at fault if we are to go further than the operating system.

 

Nev.

[joetheghost]

Hello again,

sfc didn't ask for the windows disc, I have emailed the fellow I bought the pc from for the repair disc,if that is what is needed.I will get back to you then,as for the other information motherboard details etc I am sure it is listed somewhere on the pc but not sure at all where it would be located.

joe

[Plastic Nev]

Hi Joe, for most of the stuff we may need to know, download and install Speccy from here=

 

http://www.piriform.com/speccy

 

Once you have that installed, open it and the main page will give you the details we may need, just copy and paste, or better post a screen shot.

It can also be used to see what temperatures the vital parts are running at, as that may also be a reason for slow running if things are too hot.

 

Nev.

[joetheghost]

Hi again

I have just found a Windows 7 disc 64bit which I understand will repair files but on opening it just don't know where to start.I see the speccy describes it as 32 bit but it has been explained to me that it is actually 64 bit!

joe

 

Operating System

MS Windows 7 Ultimate 32-bit SP1

Installation Date: 01 January 2009, 00:49

Serial Number: MHFPT-8C8M2-V9488-FGM44-2C9T3

Windows Security Center

User Account Control (UAC) Enabled

Notify level 3 - Always Notify

Firewall Enabled

Windows Update

AutoUpdate Download Automatically and Install at Set Scheduled time

Schedule Frequency Every day

Schedule Time 3 am

Windows Defender

Windows Defender Enabled

Environment Variables

USERPROFILE C:\Users\user

SystemRoot C:\Windows

User Variables

Machine Variables

Power Profile

Active power scheme Home/Office Desk

Hibernation Enabled

Power Shutdown Enabled

Power Suspend Enabled

Turn Off Monitor after: (On AC Power) 20 min

Turn Off Hard Disk after: (On AC Power) Never

Suspend after: (On AC Power) Never

Screen saver Enabled

Uptime

Current Session

Current Time 22/04/2012 12:27:02

Current Uptime 96159 sec (1 d, 02 h, 42 m, 39 s)

Last Boot Time 21/04/2012 09:44:23

Last ShutDown Time 21/04/2012 09:43:34

Uptime Statistics

First Boot Time 23/11/2011 13:34:50

First Shutdown Time 23/11/2011 14:51:50

Total Uptime 5436020 sec (62 d, 22 h, 00 m, 20 s)

Total Downtime 5882203 sec (68 d, 01 h, 56 m, 43 s)

Longest Uptime 260226 sec (3 d, 00 h, 17 m, 06 s)

Longest Downtime 382301 sec (4 d, 10 h, 11 m, 41 s)

Total Reboots 218

System Availability 48.03%

TimeZone

TimeZone GMT

TimeZone GMT 0 Hours

Language English

Country United Kingdom

Currency £

Date Format dd/MM/yyyy

Time Format HH:mm:ss

Scheduler

22/04/2012 12:55; GoogleUpdateTaskMachineUA

22/04/2012 18:55; GoogleUpdateTaskMachineCore

24/04/2012 15:13; Ad-Aware Update (Weekly)

0

4628

Advanced System Optimizer

CreateChoiceProcessTask

SmartDefrag_Startup

Process List

Hotfixes

System Folders

Device Tree

Services

[joetheghost]

Can't see this information is what you wanted it is very general.On the left had side of the download I see various components listed and when I click on them they open up to a full page,do you need each one of these components opened ,pasted and copied to you,I would thing that really is what you do need.

Just occurred to me this is what you need

joe

 

Operating System

MS Windows 7 Ultimate 32-bit SP1

CPU

Intel Core 2 Quad Q8300 @ 2.50GHz 36 °C

Yorkfield 45nm Technology

RAM

4.00 GB Dual-Channel DDR2 @ 333MHz (5-5-5-15)

Motherboard

Gigabyte Technology Co., Ltd. G31M-ES2L (Socket 775) 28 °C

Graphics

PLE2607WSV (1920x1200@60Hz)

Intel® G33/G31 Express Chipset Family

Hard Drives

80GB ExcelStor Technology J8080S ATA Device (SATA) 39 °C

Optical Drives

TEAC DVD+RW DV-W58E ATA Device

Audio

High Definition Audio Devi

[Plastic Nev]

Speccy is usually reliable at finding out the OS 32bit or 64bit. To make sure, either go to control panel and click on "System" or type System in the search bar. Whatever it says there is the genuine system type, and certainly not whatever someone else says it is. My betting is that Speccy is right.

 

However the listing you have posted is all we need for now and temperatures look OK so it is not an overheating problem.

 

The disk you found, just for clarification what does it say in full, and is it a genuine Microsoft disk printed label, or is it a handwritten label?

 

If your system does turn out to be 32 bit and the disk is a 64 bit, it is no use.

 

Although if a genuine Microsoft disk and has not been used on another computer, it may be used to start all over again and install Windows 7 64bit.

 

If on the other hand it is a hand written label, it may only be a rescue disk created by someone from the original rescue partition on the drive.

 

Next thing I see is the hard drive is only 80GB in size, how full is it?

If getting near that 80GB, that in itself will be another reason for slow running as the operating system will be having a problem in finding the data it needs.

 

Click on, Hard drives in the left hand side of Speccy, it will tell us there how much space is used on that hard drive.

 

Let us know what you find in answer to the above please.

 

Nev.

[joetheghost]

Hi it shown to be a 32bit Operating system,the disc is a copy with windows 7 64 bit written on it and oringinaly described as a rescue disc. The hard drive has 42.8 GB free

[Plastic Nev]

OK, Joe, thanks so far but nothing obvious yet.

Not at the minute sure about this rescue disk, so leave it for now till we need to look at it if we do.

 

My next concern is the programs you used to do scans, this rising sun, is not anything I have heard of before, and can find nothing based on just that.

Spybot S&D is no longer regarded as being much good and is a lot out of date against others, though no harm in keeping it.

 

So, can you give me the full name of all the security stuff you have, also what firewall you are using please.

 

Nev.

 

PS, gotta nip out soon, but will be back this evening.

[joetheghost]

Hi

I have Beijing Rising Information Technology Malwarebytes Anti Malware,Windows Defender Firewall? don't know at all ,I always assumed I had one with windows built in,often wondered if I do really have one,is there a way I can find out?

[Plastic Nev]

Ah, now I understand, yep I have heard of the Rising one now, don't know much about it though but our security guys may.

 

Malwarebytes is great and that found nothing either.

 

Unless you have turned it off, which I doubt, then you will have the Windows own firewall, which in Windows 7 is good enough. (there are better, but the Windows one is OK for now)

That now rules out any real chance of malware causing the slowness.

 

Back now to the unfixed corrupted files that SFC Scannow found but couldn't repair.

This is an area of Windows 7 I am not that sure of, in the older XP systems you would need a full XP disk, but not so now with W7.

I will be asking one of our other guys to have a look at where we have got to and see if he has any further idea's.

 

Nev.

[joetheghost]

Hi

I posted two replies to this but they haven't appeared,giving an exerpt of Belarc which shows my system is 64bit "ready"not sure what the ready implies

joe

[joetheghost]

Hi

This Belarc scan is what I have been trying to show you,indicates the system is 64Bit ready ,wondering how to make it functional instead of being just ready

 

OK, Joe, thanks so far but nothing obvious yet.[TABLE=width: 0]

[TD=width: 86%]

1.25 of 10 (details...)

[TD=width: 2]

[TD=colspan: 2]

[TD=width: 1%]

[TD=width: 32%]

Up-to-date

[TD=width: 2]

[TD=colspan: 2]

[TD=width: 1%]

[TD=width: 32%]

Up-to-date

[TD=width: 2]

[TD=colspan: 2]

[TD=width: 100%, colspan: 6]

 

 

 

 

 

---

user-PC (in WORKGROUP)

23 April 2012 09:24:42

8.2g

user

ST316021 2A, s/n DEF10B838279, rev 0000

10/04/2012 20:57:17*

 

* Possibly used again before the reboot following this time.

 

Not at the minute sure about this rescue disk, so leave it for now till we need to look at it if we do.

 

My next concern is the programs you used to do scans, this rising sun, is not anything I have heard of before, and can find nothing based on just that.

Spybot S&D is no longer regarded as being much good and is a lot out of date against others, though no harm in keeping it.

 

So, can you give me the full name of all the security stuff you have, also what firewall you are using please.

 

Nev.

 

PS, gotta nip out soon, but will be back this evening.

[Plastic Nev]

Hi Joe, it just means that the system can run a 64bit operating system, but is confirming that it is only 32bit installed.

 

Firstly have you had any reply from the guy you bought it off about any repair or install disks yet? I assume now though the disk you have is what he gave you and may be the restore or rescue disk any way.

 

Here is something to try. First, let's be sure you have a full back up of everything you don't wish to lose, just in case it starts to re install the operating system and you can't click cancel quickly enough. Do you have stuff backed up, prefferably on an external drive or at least DVD or CD disks? If not, I would do so.

 

Then re-boot the system with that disk in, if it tries to auto run, be ready to click "Cancel".

 

Then right click and choose explore.

You should then be able to see a list of folders and files and also a full title of what the disk actually is. Let us know what you find on the disk please.

 

Nev.

[joetheghost]

Hi Nev

The guy I bought this off is sending me a disc,the disc I have is for the pc before he rebuilt and fitted the Quad(assume he means the processor,he said the disc I had wasn't the right one and he will send me one,so I will let you know when it comes.I can back p most stuff except I imagine programmes and also emails,I have no idea how to back up those to me removable disc.Can you give me some guidance on that please

joe[

 

 

QUOTE=Plastic Nev;86987]Hi Joe, it just means that the system can run a 64bit operating system, but is confirming that it is only 32bit installed.

 

Firstly have you had any reply from the guy you bought it off about any repair or install disks yet? I assume now though the disk you have is what he gave you and may be the restore or rescue disk any way.

 

Here is something to try. First, let's be sure you have a full back up of everything you don't wish to lose, just in case it starts to re install the operating system and you can't click cancel quickly enough. Do you have stuff backed up, prefferably on an external drive or at least DVD or CD disks? If not, I would do so.

 

Then re-boot the system with that disk in, if it tries to auto run, be ready to click "Cancel".

 

Then right click and choose explore.

You should then be able to see a list of folders and files and also a full title of what the disk actually is. Let us know what you find on the disk please.

 

Nev.

[Plastic Nev]

Programs I hope are on the disk if bought as a disk (Some may need registration or validation key). Downloaded bought programs should also have a validation or registration key, usually numbers and letters and similar in layout to the Windows validation key, make note of those for the re download to reinstall if needed. Freebie programs, provided the maker is still in existence you can always go get them again.

 

E mails you wish to keep as copies, I personally copy the content to a document and store in a folder, that way for a deleted by accident E Mail, the content has been saved anyway, so might be best to do that and then save the document in your backup. There are so many different E Mail systems, and each has a different way of backing them up, saving as a document is to me the simplest.

 

Once we have you back to a usable computer, I would urge that you make a complete image of the system stored on an external hard drive. A complete image is ideal in situations like this as re-installing an image gets you back to a fully working computer in a matter of half an hour or so. Help with doing that, we can talk about later.

 

Nev.

[joetheghost]

Programs I hope are on the disk if bought as a disk (Some may need registration or validation key). Downloaded bought programs should also have a validation or registration key, usually numbers and letters and similar in layout to the Windows validation key, make note of those for the re download to reinstall if needed. Freebie programs, provided the maker is still in existence you can always go get them again.

 

E mails you wish to keep as copies, I personally copy the content to a document and store in a folder, that way for a deleted by accident E Mail, the content has been saved anyway, so might be best to do that and then save the document in your backup. There are so many different E Mail systems, and each has a different way of backing them up, saving as a document is to me the simplest.

 

Once we have you back to a usable computer, I would urge that you make a complete image of the system stored on an external hard drive. A complete image is ideal in situations like this as re-installing an image gets you back to a fully working computer in a matter of half an hour or so. Help with doing that, we can talk about later.

 

Nev.

 

I have received the windows 7 disc and got as far as selection ultimate x867 when it occured to me that in removing all my settings which is what Custom instal would do,would I have any internet connection at all.So I shut down the pc to find out...